updated, laundry facilities, strong internet.

the pool and hall are closed, there is no laundry

i asked if they had laundry but bc of the hotel being renovated they didn't

loved the pool and they even have iron and ironing board in the room

my kids enjoyed the pancake machine at breakfast

the curtains did not do a good job of blocking out light from the parking lot at night

was very accommodating, pool was open late, breakfast was great

lovely facilities - newly updated (or built)? convenient to our route. plenty of parking.

more parking

the staff and the amazing breakfast.

we had to leave too early for breakfast.

large room easy access to restaurants close proximity to golf course

to covid-19 the breakfast was a bag breakfast and we could get in the pool but that's understandable

breakfast was great. wonderful variety. staff was friendly. room was gorgeous.

stayed there before covid and the breakfast was much better then.

also the laundry area was filthy and i didn't feel comfortable washing my

parking lot is very tight

only issue we had was the pool

very spacious rooms/suites. great breakfast.

the staff was awesome. the breakfast was amazing as well.

washing and drying of laundry was reasonable rates

big negative was that the pool, fitness center, and laundry facilities were all non operational due to maintenance

bathrooms in lobby weren t working laundry wasn t working, no covers on bed only sheets

i love the location, and i love the pet-friendly status.

smoking ud83dudeac rooms and pet friendly rooms

they also didn't have a hot tub anymore that was advertised, breakfast wasn't good either and the laundry area

cleanliness, the laundry room was convenient, the staff was very helpful

we were able to do laundry

the cost for the laundry seems to be high

couldn t give us wifi info

no in room hairdryer, no laundry bag and i felt room could have been cleaner

i liked the kitchenette, even though there was no stovetop or oven.

did not like the fact that we had to pay $75 for our pet that s a ridiculous amount especially when we weee

we enjoyed the space of our room and the lobby/breakfast area very much!

no parking at front of hotel where the elevators were

it was a pet room and it had a mild smell.

did not have breakfast, as waffle house is right next door

because of covid, we received a grab bag for breakfast of a granola bar, muffin and bottle of water

to take the chance of opening the room door far enough to risk losing a terrified pet into the parking lot

checking in was uneventful and parking was easy

quiet closure for doors - stairwell doors / laundry shoot and room doors ( way too loud )

fill bar with bud light

the grill and bar is a nice convenience after a long day of travel.

pool was little

pool is very cold when claimed to be heated

no laundry or discounts after avertized

no laundry facility, only 1 soda only vending machine, ice machine area was junky that doubled as

coffee pot didn't work location of room couldn't see the parking lot.

continental breakfast, as avertised

a bigger breakfast variety would be nice, but no complaints otherwise

friendly staff, breakfast was great

exceptional, kind and courteous (shout out at the front desk and also to the lady that works the breakfast buffet

would have liked to have been able to go to the pool when we got there

everything! except for the pool smell. it was overpowering so we didn't swim.

every thing the room breakfast work out room location

laundry facilities for those who are traveling a lot was excellent

last 2 times i've stayed there the spa has been broken

the property was clean and modern. the indoor pool and spa were great.

breakfast is amazing, probably the best biscuits and gravy i've had in a long time

great pool, jacuzzi. large rooms. great breakfast. best holiday inn express.

from air conditioner stunk sink cracked urine smell in bathroom exterior of building crumbling parking area had

liked that even though i didnt have pet they are very pet friendly.

comfy bed, great staff, wifi worked pretty good in the room

parking was nice and in a quiet neighborhood

wifi was

upon leaving front desk clerk let me know she was doing laundry and rushed check out procedures

laundry machines were cheaper than all others along our trip

wifi for our area of the hotel was not very good.......

i was not given wifi code and there was no tent card to tell me what to do.

breakfast was hot and plentiful

laundry facilities were great, although it wasn t good that they were in the same room as the gym

one time i needed a laundry, we were disappointed, as three of the four clothes dryers in laundry were broken

the free laundry facilities and weight room

standard hotel with kitchen, laundry, good location close to highway and walmart.

the kitchenette and laundry facilities were great. bed was extremely comfortable.

reception only had 50c in quarters for change for the laundry.

i had my companion dog with me, our room was on the laundry wing of the facility

the cleanliness and fact they are pet friendly

need more front parking

really have any negatives, if i had to put one down, might be that front parking lot was a little tight, but

pool not being open an no laundry room

undergoing renovations so laundry and pool closed

didn't like them doing laundry across the hall from my room all night

we were told to put trash and laundry in hall each day and housekeeping would replace

super 8 was very good choice, clean, courtious and pet friendly. ty

1 washer and 1 dryer in the laundry and both were already in use when i got there

unfortunately, there was an obnoxious guest waiting to get change for the laundry or something, and he wouldn

friendly staff, easy on and off the freeway plus out of the hustle and bustle of little rock, laundry facilities

pets can stay, friendly staff, cleanliness, comfy bd.

cleanliness of room and hotel also well lite ample parking

towels but had to wait until morning to get enough for everyone because staff was still doing laundry

need to have laundry done so you can have more then one face towel

clean laundry facility

the uncommonly large dirty laundry bag that is provided in the closet is extremely helpful, resourceful, and

the breakfast had a nice selection and the staff kept it well-stocked

the room was clean, laundry room was clean

being on the back side and being able to enter laundry and go into the front or back side door

roaches, key wouldn't work for laundry door

location, smoking room didn t stink, good value, asked and was allowed to check out an hour later then

i was given a third floor smoking room i have two small dogs one has very bad hips there were no pet fees

low pet fee was great since my dog doesn't cause issues or damages

was glass throughout the parking lot

big rooms, free wifi

were a little stained with burn holes but is was a smoking room so that's nothing out of the ordinary other than

was here on a business trip and the wifi was very poor

the laundry room the dryers didn't work too good

room at all had baby roaches on the bathroom floor and it sounded likes someone was pushing the laundry baskets

don't like that the hot water seems to go out every few days and tbe washers in the laundry room don't

definitely didn't sleep well, didn't feel safe had to stop at laundry mat and wash clothes because of bedbugs

also the pool was not very clean

comfortable self catering room with dishwasher and comfortable beds. laundry good as well.

i could do my laundry for free but what i did not like with one of the staff thought it was funny to make fun

no popcorn or popcorn bowl, no laundry bag, no in room information book, no tv channel guide or info and no

i had a 2 night stay, wifi was down for the entire stay

kitchen area felt greasy

the room smelled like laundry that got left in a front loader too long

i personally feel like if you are doing the laundry for a hotel and you see damages items you should dispose

was mediocre, did not greet or show appreciation, laundry room was

breakfast

beautiful, modern lobby area with lots of comfortable seating, bar and computer access

how far i had to travel to the laundry room. other than that everything else was great.

was no guidebook that gave any information about the restaurant/pool hours/vending machines/laundry or anything

we had a hard time trying to get some coins from the night shift front desk to do some laundry only to find

everything was great and clean my room was so nice and clean we had towels for everybody and the kids love the

the ac worked , the water was hot, and the parking was good!

husband and son loved the swimming pool

sat at the bar & had great conversation with bartender

the free wifi was terrible. the pool was ok but very cold.

gym was really dirty

the temperature of the pool was cold. the pizza wasn't good.

spacious. dishes provided. laundry room that works. lots of parking.

laundry room, dryer exhaust / lint behind dryer

had a laundry room that other guest was very helpful with in using and providing soap.

good location,pet friendly, ok price, free wifi

wifi coverage stunk

housekeeping staff, friendly and helpful front desk staff, good breakfast-laundry-fitness facilities, comfortable

issues in laundry room

price. value. clean. good breakfast ud83dude0b laundry room.

like how clean the rooms is and the workout room also they have a laundry room for the customer

we needed, and an available laundry room

was next to electrical room, laundry and back door

very friendly staff, breakfast was good, room was clean, free parking

the only problem is the indoor pool was cold

swimming pool could have been a little warmer in march, but my 5 year old son didn't let that slow him down

the room was big with 2 rooms and a kitchen.

when attempting to do laundry in the coin operated machines

bed was fine comfortable size room no quarters for laundrychange

machine in laundry

the laundry on site is a huge plus

our room was really nice comfortable and clean. loved the kitchen too.

excellent room facilities in suite. on site laundry was useful.

laundry room was next to my room

she didn't have a baby sitter, but it was very unprofessional to work the front desk with kids an they are making

she didn't have a baby sitter, but it was very unprofessional to work the front desk with kids an they are making

the beds were comfortable, suite kitchen was good and the breakfast was great!

great prices for doing laundry in washer/dryer

we think it was the cleaning staff carts & possibly the dirty laundry shoot

we loved the pool as well

pool & water play area

not enough lights in the parking area.

laundry available downstairs along with gym and indoor pool

the exercise facilities were nice and the complimentary laundry was very convenient

the laundry room is free to use.

swimming pool, laundry facilities, breakfast

clean friendly live free laundry

need updated laundry facilities: washers & dryers rusted inside, some not even working, dirty, someone leaving

the fact that it had a kitchen

soft and contriable little problem with cable channels and a leak under the sink in the kitchen

pet friendly

rust spots on the refrigerator, the blinds were in disarray, the furniture was old and outdated, wifi wasn't

laundry service was good

i only stayed 2 nights, the free laundry service was

the breakfast the first day didn t live up to the reviews the breakfast the second day did

location , staff , room, breakfast

breakfast was good, and free, and the coffee was awesome

spa tub laundry facilities pool and hit tub

the indoor pool was freezing.

it would be nice to not pay a pet fee but really well worth it

breakfast was good. i was glad to have a hot breakfast.

pet fees $50 per dog

free laundry, fully equipped kitchen and overall suite amenities

property was very clean. favorite was small kitchen in room and free laundry room service

the room and hotel were super clean and it had nice accommodations, gym, laundry room etc

great room size and free laundry onsite.

the laundry was also free which was a plus

stunning view in their dining room of their pool

i ate at the bar there and the food was top notch

great hotel and staff. awesome courtyard and pool.

shower, great bed and pillows, light up mirror in the bathroom, full length mirror in room, has a bar we didn

thin walls kids running in hallway after 10pm slamming doors

the laundry room was clean, but the dryer wasn't working

the couple of times i had to deal with her (asking about laundry) she got hateful and rolled her eyes at me

dirty everything either didn t work or was broken/ missing laundry machines cost $4 to wash and another 4 to

parking is not good near the pool area

black model in the bathroom room service not good and no variety in breakfast options

no plastic laundry bags

the room was clean but smelled like a load of laundry forgotten in

is a mini fridge and microwave as well as a coin laundry on site, which is great

clean and good wifi, convenient parking.

very quiet. plenty of free parking.

the atm should be located in the room where the laundry service is located

great laundry facility

laundry out of order all 4 machines

smoking rooms are available

nonsmoking room was a smoking room covered with a disgustingly sweet deodorizer which didn't mask the

i disturbed her while she was watching a movie while folding laundry the next day i received a call in my room

receptionist has a bad attitude and the rooms doesn't get cleaned or laundry changed

breakfast was not available because of covid but waffle house right next door gave a 10% discount

there was no breakfast.

there was no decaf coffee or eggs at the breakfast.

the restaurant is closed and the floors, especially in the laundry room are flithy

the laundry room and outside entrance

of other guests was easily to hear not sure why eventually everyone settle (specially the kids

i travel with kids and a disabled person so it's very important to me that the amenities are provided effectively

the pool area was nice but closed at 800

no pool no fresh fruit at breakfast

we enjoyed relaxing in the pool

quiet, comfy bed, clean room, quick service, great breakfast!

breakfast was really good with a nice selection of continental and traditional american fare

breakfast selections exceeded my expectations.

loved the laundry facility. room very comfortable.

location but parking lot was lit up very well

i don't eat breakfast, but had the coffee and the breakfast bar looked very good and much more than most i've

couldn't connect to wifi they give you a code but couldn't connect

wifi didn t allow internet access

staff is nice. i used the guest laundry which was convenient. indoor pool.

the sink in the room didn t work. the dryer, when i washed laundry didn t work,

breakfast can use an upgrade with wrapped pastries and muffins for freshness and ease of

off interstate, simple and clean, comfortable rooms and bed, nicely lit parking with nearby gas stations

breakfast wasn't great. gravy was like water.

fact that the follks there had: 1) guest laundry 2) semi-truck parking 3) walking distance to good cafe with

the parking lot needs finishing. also nails in parking lot from construction crews.

there are prostitutes in the parking

it was quiet and parking was an ease

location and cleanliness, smoking rooms

our last minute need, we have a nice room with modern decoration, clean, great breakfast included

next to movie parking lot with noise til late, insufficient lighting (no lamps), very limited storage, room so

more breakfast selections

clean, safe & comfortable. good breakfast

breakfast was good

pet friendly, clean.

parking lot with pot holes, room had fleas, thin cheap towels, sheets/blanket had stains, dogs in

floor, direct access to parking lot

the location,and the fact that it is pet friendly.

no laundry facility

they have a full restaurant inside the hotel they also have room service if you didn't want to leave your room

breakfast buffet was very nice

but i waited about 20 minutes, while my wife and kids waited for me in the car

gym

is terrible for such a tall hotel-- there are only three and they are shared by staff with laundry and food

they need a laundry to dry your clothes

no laundry room

there was no laundry facility and the pool hadbugs all in it

wasn t able to get room service due to inadequate staffing

laundry room is small but it took care of what i needed just have to wait for somebody to

the laundry facility does not work and they don t even have the decency to put an out of order signit

oh the laundry lady rolls around 830am to get laundry and wakes you up so be

staff was unfriendly when trying to change bills to quarters to use the laundry

tax on pet fee

the people next door smoking weed, and when brought to management attention nothing was done

parking was free but i would have like to be able to park a little closer to my room

furniture out side of room, parking wasn't great

loud parking lot

then with an attitude told my boyfriend no smoking in the room-he wasn t he was standing outside

no towels at pool side, had to get our own towels from the laundry

she then said that there is a laundry drop on our floor, which was locked

laundry was located at the top floor where the flooring looked as if it hadn t been cleaned in

i have the need to use the laundry on the twelfth floor and had to clean months of grot from the top of the

there was a guy that looked like he was pushing a huge laundry basket

room service was great

valet parking was a plus and your shuttle was even better

we replied oh no, our flight departs at 6:00am and the hotel shuttle was taking us to the airport at 4:00am

flights are hard to get as ride shares and taxis are not available, and hotel shuttle gets booked up by flight

the bar restaurant and how close it was to our venue where the concert was at.

had mandated maintaining an uncomfortably low temperature throughout the grand lobby, restaurant, bar and

room service, having a suite i expected to at least have coffee and room service

no room service

quick room service

main bar and restaurant closed for renovation.

were completely amazed with our 'no smoking' room

the non smoking room smell at tabaco, we had to ask for another room and thankfully there was another room

breakfast wasn t good

requested 2 non-smoking close together and were expecting a contental breakfast

there were two people outside smoking weed in the parking lot, homeless people everywhere

the pool was up to 5ft deep which had our kids excited as the others went to only 3-4 feet

no food , no room service,

the bath tub, the part that keep the water from draining was completely brocken so my kids couldn’t take a

pool was very small and room was a little more crowded than normal rooms.

down side of my stay was that room service closed early 10 pm

went down and the lady front he front desk went to the laundry room grabbed two sets and gave it to me

they do not have room service.

excellent breakfast well maintained plenty fresh hot breakfast

the kitchen, the pillows, the cleanliness

pool is in shade.

place is supposed to be smoke free environment but the smell of marijuana was stout at elevator/laundry area a

pool, fitness center, and laundry are small and dated, but available

pool was closed. no breakfast. no microwave in room

the pool was rather small and looked a little sketchy

it s located right in the heart of downtown little rock and it was plenty of activities for kids and adults

dryers were broken in the guest laundry area

i didn t like is that i paid a deposit and traveled just to stay at this hotel cause it had a bar downstairs

we had a blast with the kids and we're sorry to leave

the treadmill in the gym.

loved everthing, including the breakfast

well, it would have been nice to maybe have some biscuits and gravy and/or a waffle maker for breakfast

they would not waive the pet fee for my emotional support animal, because he was a service dog

the room and breakfast

also, i was very pleased to see a fully functioning kitchen with all the necessities we would need to cook our

accommodating at every turn, especially with a pet along

guest laundry was closed.

of indoor pool was too cold

everything was great except temp of the pool

very friendly people, clean room, nice breakfast

the pool was great

check-in was a breeze and the breakfast in the morning had plenty of options to choose from

great location and pet friendly

sadly, guests did not pick up animal droppings around the hotel parking lot grassy areas amd hotel employees

parking lot needs repairs.

the staff was great. breakfast was ok. i have had better breakfast at other best western hotels.

they put us in the room right next to the laundry area (actual hotel laundry not guest laundry)got woke up to

they went out of their way to help us with our laundry and to make our stay very pleasurable

very nice breakfasts, good service and i like very much the pet service..

breakfast food was not kept filled

more breakfast

the morning, we either had bed bug bites all over or the laundry was not cleaned well and the soap left on them

they had laundry on site and there was water bottle filling stations. plus the parking was free.

lights went out, and tv after trying to relax and watch a movie, laundry mat out of service , they wanted to

pool was great very refreshing

had an $8 tab at the bar and told the bartender to

the gym, laundry facility and pool area was clean

parking situation was not the best, but they were pretty busy

very clean and comfy beds. breakfast was hot and very good.

location because it was close to my training, and had an indoor pool for my husband to take the kids while i

the gym

short of staffs. need more washer and dryer. laundry room should be seperated.

good location near downtown little rock. having laundry facilities is valuable.

facilities offered ex: laundry on site accessible and

when i used the laundry room there was a transient using the machines

the laundry equipment was not cleaned. ice machines were not on every floor.

parking lot small

good breakfast provided and wifi worked great

breakfast was a snack takeout. it was plenty and fresh.

pet fees per pet, attitude of front desk, no truck parking and tiny parking lot, had to park at

breakfast was in a brown paper sack; in it was a chocolate chip granola bar, an apple, a capri sun

i would definitely recommend this hotel to anyone traveling with kids

hours that the pool remained open even though it was enclosed

environment, clean, fantastic lobby and bar area, patio with fire pit, nice gym, good food and

posh interior and clean, well lit outside plenty of parking

pool was not opened two days in a row because it wasn t clean prior to use arriving

pool was nice as well the laundry facilities could have been better but no complaints

wanted to use laundry room but didn't because of condition

no breakfast and the pool was closed

no breakfast when advertised, no gym open

gym equipment did not work

had to get a laundry cart to assist getting our luggage to our truck

the room had no laundry bag or shampoo available

they should put a change machine in the laundry room or have the front desk carry quarters for laundry

gym was under repair

would have liked scrambled eggs, sausage, bacon, but delicious breakfast all the same.

after i asked the housekeeping man/woman who was he the boss and they informed me that he was the laundry man

laundry

laundry facilities include one washer and one dryer and close at 9pm

size of room and smelled clean they were clean and the price was great oh and no pet deposit pets are welcomed

a group of people smoking weed for an extended period of time on the upstairs walkway

also it would be nice to have access to the laundry room

laundry out of order

smelled horrible like smoke and weed, the rooms look like they have been abandon, and where your laundry gets

the laundry room is out of order but there are filthy clothes on the floor

laundry was out of order

clean, safe, laundry, bed was amazingly cozy! so warm and soft

found out pool was closed after we checked in

clean, huge variety of breakfast foods, great location, affordable, nice pool and other facilities

no microwave in room, hard to find close parking

screaming kids

the laundry lady's want talk to you they just say go to office i needed clemer towels and she said no

workers were smoking in laundry area.

they threatened to kick me out with no refund when i needed to leave my pets in order work.

then i found my cat run over in their parking lot

room service is good, they keep the rooms clean and tidy

the indoor pool was very nice and the breakfast was great!

she took off the pet charge but said booking

great kitchen, comfortable bed and couch

the room was very comfortable. the kitchen exceeded expectations!

thing to keep in mind is the pet fee, which was $150 a bit of a surprise since we re used to much lower

i love the cleanliness, front desk clerk, fitness, pool, laundry and outside area

the bar had neither ginger beer nor ginger ale

great service. love bar and restraunt. customer service awesome

called room service for a hair dryer and never recieved one. our coffee maker was nasty filthy!

the pool temperature was just perfect for the cold weather

breakfast was excellent with lots of variety; bed was super comfortable; laundry room was great

breakfast was very good and it had a great presentation

everything except breakfast

the kids loved the pool

loved the cleanliness and kids loved the indoor pool

coun operated laundry facilities are available but only one washer and one dryer

weird (very weird) smell in laundry room

smoking and pets allowed

the pet fee

large fridge with ice trays small kitchen sink a toaster coffee maker microwave iron and full size ironing