good laundry facilities & friendly helpful

we had a room near the laundry room and was noisy, staff talking loud early in morning

the breakfast and we had laundry facilities and parking

clean,breakfast was great,staff excellent and very helpful and i loved that there was a guests laundry available

for one night, arrived quite late and already asked the receptionist for a lot of help to get our laundry done

small space between beds and tv stand. not easy to find the laundry, more signs could help.

big convenience when we got home 5 hours later and had to wash all laundry and take precautions for bed bugs

dryer is not functioning, no laundry bags, no water heater (for families with kids for formula, it s really

laundry being in thr most random spot

laundry rooom was very small and the dryer didn t work very well

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person

halls had a few stairs and a laundry cart and a drop leaf table were left at the base of those stairs

the heated pool area and golf simulator were a fabulous and unique experience in a hotel

the gym is a joke, rather not have one than something so pitiful

room service card in the room said till 1:30am but at 12:30am was told no.

room was clean, laundry facilities available, rooms were spacious

hotel, great breakfast, laundry (which we appreciated

3rd floor was noisy most of the night with staff working on maybe laundry,i am not sure what.

fact our room card wouldn t allow up to go to level 3, the laundry

the guest laundry was a good touch cause i came with my family

free laundry facilities comfortable beds

was rusting (didn't look good), most facilities in the hotel (meeting rooms, weight room, laundry) were terribly

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they

my laundry got stolen by another guest who threatened to

bed amazing location unbeatable price hot shower free parking - plenty i find everything needed are include in

as there was no laundry service any more at 4 pm,, even though i would have changed bedlinen by myself, we had

liked that there was an excellent bar and restaurant in the hotel

my kids like the access of their snacks 24 hours my kids like your pool they enjoyed

from the 3rd floor patio was a wonderful surprise for elite members; lounge breakfast and lobby bar were both

room service cleaned

modern, comfortable, clean

the spa and gym floor generally very confusing to navigate and easy to get lost

the following morning we got a late check out and took advantage of the spa upstairs for a massage

room service for dinner was very disappointing; the service is not available until 1730 (which is

spacious prestige room. excellent room service menu from restaurant.

beautiful spa, gym and pool area in the basement

some gym equipment was broken

the pool was great

staff is friendly and rooms seem clean and i appreciated the late check out

i like the hotel specially the pool, my kids love it. location is good.

very nice set-up. there is a sport center, a pool and laundry. rooms are big.

coin laundry was welcome since my one week stay became two weeks

helpful friendly staff also very good laundry room and food very nice

great covid 19 measures also in place from fitness rooms, swimming pool and laundry room

there's a good gym and laundry facility too

laundry room and staff kept coins and detergents at the front desk

the hotel had everything we needed including a guest laundry which is handy when travelling

they have a laundry and a place to fill your water up at (which some places don t provide)

all the amenities (pool, restaurant, gym, bar, laundry, snack corner, valet parking) under one roof was super

good facilities with gym, swimming pool and laundry

laundry was not available as advertised

are very nice and clean, kids enjoyed the pool which was quiet

the staffs could do as i didn't realize there was going to be a bunch of kids there for a dance competition

restaurant and room service didn't offer anything for vegetarians or vegans

were very friendly and moved us to the 18th floor so we could access the pool more easily with kids

a small box of tide powdered laundry detergent is available at the front desk for $3

the hotel laundry room was handy especially when travelling through

laundry facilities were excellent

big bonus was finding that the hotel has a coin operated laundry facility which saved us having to find one in

the laundry facilities on the ground floor are amazing

the availability of a laundry room

good location, quiet, comfortable bed, clean, gym, laundry, breakfast!

they have a guest coin laundry that is really affordable, very convenient

facilities around the hotel were all you would need and in excellent condition, we used the laundry room twice

very modern fitness room and large laundry room with 3 washers and dryers

laundry detergent and fabric softener were in same vending machine as snacks and candy

there was a laundry and the staff in breakfast room were lovely

great clean room, comfortable beds, nice pool area, fast and easy quest laundry.

also laundry facilities

didn t work, dryer laundry didn t work properly had to put 2x and it didn t dry

kids really enjoyed the elite pantry because there were a variety of snacks and beverage to choose

so was wifi

no room service if you order something you need to get it from the lobby, disappointing

- room service was not available when we called (despite restaurant not being that busy) - could not

service very good all my kids love staff

coin laundry advertised on website but not available there

staff good facilities (laundry room, gym and pool)

controlling temperature was a challenge dial was to small toilets were too small pool was to cold laundry had

also advertised laundry but then it was out of order and took 3 days for me to get an update that it wouldnt

i'd stay again next time i visit calgary ( and i hope the laundry room will be available)

and because we didn’t get the the beds were booked our kids had to sleep on the floor because the pool in

they also decorated the suite with a special towel figurines and rose petals

it was very clean, nice, safe and relaxing . the pool and gym facilities were great!

pool and gym were great. room service was really fast service.

gym and pool area were very nice with beautiful views

fabulous service helpful friendly clean comfortable yummy breakfast great laundry

excellent location, spotless rooms, full kitchen, laundry room available, highly recommended

it was so wonderful to have access to a laundry on site and there was even a little snack bar where you could

the laundry was out of service

short walk to a train station staff was friendly and welcoming laundry

of kitchen, laundry, and free breakfast

loved the underground parking area along with the available bonus of a laundry facility

room was beautiful and clean, the restaurant was stellar and the gym was perfect for my

nice room and gym. good location

the calientito mocktail from the bar was absolutely superb

has a restaurant /bar downstairs, guest laundry which is so handy & staff are helpful

had a coin laundry to use

for money, nice staff, spacious room, good location next to train station, guest laundry

facilities available except self-use laundry

laundry facilities

and they have laundry right in the hotel which huge advantage from my standpoint

lots of squeaking noises from 12th floor i m assuming laundry area but that was the only issue

room was big with a separate room with a couch, desk, and mini kitchen that could be closed off from the bedroom

parking and wifi was not included which wasn't ideal but other than that no complaints

suit/room, perfectly clean, room service was perfect, mini bar, safe, several usb plugs near kitchenette and

guest laundry a bonus

had everything i needed. great location, decent buffet breakfast, laundry facilities.

laundry room was being renovated but the staff offered a solution without me having to ask for one

they got an upgraded room with a spa & we got the standard room

stayed at this hotel for 3 nights, 2/3 the time we had no wifi to use in the room(once we were in the hallway,

guest laundry

self-service laundry on site was ideal

great bed , roasted potatoes on breakfast were great

complimentary breakfast with a great choice

room was spacious and clean and staffs are super friendly. gym was spacious enough and clean.

laundry facility was not open as equipment was being fixed

there was also laundry on site and a printer if needed

had laundry on site

to remove mascara because they said it would not wash out (it washes out fine when i do my own laundry) and i

they need to use some bleach in there laundry

excellent customer service, loved the fireplace in the room.

breakfast not included.

their lobby area is amazing with the real fireplace - excellent place for

the breakfast salami and cheese dish was such a noice touch

the concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a

you had to drive 5-10 minutes to find things like food, shopping or laundry

the hotel didn't have continental breakfast or laundry service in the hotel.

no laundry facilities

the non alcoholic drink prices for the kids

kids were using the whirlpool like a swimming pool jumping in and splashing

good wi-fi, washing machine and dryer available if you wish to do your laundry by yourself.

no rear parking as stated, unsuitable breakfast, refused to refund our money and argued with us about our

room, lots of perfect wood work, balcony, fireplace and very comfy bed, kitchen in room, safe neighborhood,

the spa bath was amazing and the staff were soo friendly

free parking right out front

on site laundry was handy

laundry facilities are on site, it is a very little inn, most rooms are accomodating tractor and

everything i needed was on site food laundry parking

there's a laundry mat on site and the people that run it are amazing

the laundry mat.

the laundry room is disgusting

laundry room was dirty

iam visually umpaired so it would have been good if i was shown laundry facility right of the get go

the motel has a heated pool plus a very good breakfast, which we did not expect

wifi was bad, kept dropping on us

having breakfast available right at the hotel is also very convenient

laundry is in the

quiet despite being on a busy road, well catered for by bus and train, staff were helpful and the laundry was

excellent room. provision of laundry really useful.

we got a free upgrade to a room with laundry that was very welcome after camping in the national parks

the pool , breakfast. laundry convenient location

laundry worked well

reception/laundry room/the pool the other service

there also isn't much to do in edmondton so we ended up doing laundry in our free time

self service laundry was convenient

laundry on site was a lifesaver

dirty laundry bins in the hallway

elevator not working. hot water sensitive in the shower. and fllow and laundry room

quite noisy as we were near the pool and laundry area.

in order to get to our room we had to go thru either the breakfast room or maintenance and laundry

was too shallow for my teenager kids, hot tub was filthy like you’ll get out of it feeling like there’s a

was rude, staff yelled at other guests, staff talked down to us when we inquired about the laundry room

very rude attitude of one staff assigned at laundry and sometimes she is at front desk

laundry room was so dirty we would not use it but found a laundrymat to use instead

dirty laundry in drawers

you can hear noise from hallway. facilities old laundry messy

clean machine in laundry

liked the pool area for my children and how close the laundry room is close by

the restaurant is fantastic! my kids love the pool as well

that extra drink or a small extras are not included in a breakfast!!

a great feature with the cold weather gym was nice pool and water slide were good modern finishes pet

great clean self serve laundry that we desperately needed

pool was small, shallow, and cloudy water. okay waterslide for kids but too small for a swim.

the breakfast was great with a variety of hot and cold foods

they enjoyed the pool, the most

great shower very clean and roomy sitting room and kitchen, very appealing visually

laundry room was useful, room was fine, staff was very helpful

laundry room available with coin use (1-2 dollars per load)

on-site laundry is nice, but you have to have your own cash - they would not take $20 off of a credit or

the breakfast was good, with a laundry area, pool, and exercise equipment

i used their laundry room and it was spotless

inside there is some nice amenities like a bar, pool, billiards table, fitness room, spa and laundry rooms in

m not a fan of the new room service menu or the to-go boxes that the food is delivered in now with plastic

gym and pool facilities look fabulous so i would like to be able to use them once covid

i think the carpets have absorbed moisture from the adjacent pool

the breakfast

you can use additional facilities like swimming pool or laundry

comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room

the swimming pool, jacuzzi, restaurant, little shop, breakfast buffet, laundry room and gymnasium which we used

the pool and hot tub.

offered room service and underground parking. staff were friendly and accommodating

away from home, really feels like an apartment with kitchen setup, utensils, pots etc and free laundry & fitness

very comfortable bed, kitchenette, laundry facilities and a nice pool and hot tub

we did an early checkin without extra charge and were able to do our laundry for free

hot breakfast, free laundry and kitchen in rooms.

big room, free breakfast, water slide, complimentary laundry

our room was dated, beds were uncomfortable and they either used too much or to harsh of laundry detergent as

i also appreciated having access to the laundry facilities, which was really helpful during our 10-day stay,

the staff was very friendly and polite, and the breakfast was quite good

gym is a tiny closet with heat blasting and nothing but a treadmill and recumbent bike and

how slow the wifi was

the laundry room is to small

having to use laundry in hotel opposite was a little inconvenient

enjoyed the facilities, indoor pool, sauna, steam room, gym, laundry room the coffee, tea and water station in

laundry was small with only one working washing machine, the restaurant was overpriced and

so helpful during the fall/winter season especially when travelling with kids

having laundry on the floor a great bonus

had little ones in diapers so had to use the plastic bag in the closet for laundry as a bin liner

the pool is a little bit small and less fun for kids

there was a kids channel like treehouse tv available

underground parking was packed every evening we wanted to park there

are laundry machines in the hotel but i they only accept loonies and on one load and i had to get

laundry close early at 22:00

no wifi and unprofessional staff , rude

great breakfast and coffee tasted good. everything was accessible and easy.

the breakfast is great! good selection and good coffee!

laundry room is dirty

had to ring a bell to get the staff as she seemed to be doing the laundry (

young men were restricted from using the laundry machines because of covid rules

pool was nice, complimentary tea, staff couldn't accommodate our laundry needs and offered to do our laundry

the laundry hours could be extended as it helps people if they arrive late and leave early

it has a swimming pool and self service laundry

very small room that, felt that laundry facilities were an afterthought

laundry list of issues

laundry only had 1 washer and 1 dryer in a tiny room

limited parking in front.

i lost my very expensive robe which was a wedding gift and the housekeeping dept found it in the laundry and

very clean, very accommodating and wonderful staff. amazing hot breakfast.

i realize it's a pet room but nicer decor would be nice

i loved the free breakfast and the pool

the room service options are also affordable quick and all very decent

amenities, towel was degraded after years of laundry.

no laundry soap for coin laundry curtains in room are not big enough to keep the it dark for people

onsite laundry

ice machine and paid laundry (2.50 per load)

was quite a bit of garbage in the parking lot

for all the cleanup mess instead of by the elevator black garbage bags full, mop buckets, dirty laundry bin

me next to laundry

laundry detergent the hotel uses is horrendous and overpowering; so overwhelming to lay down with

front desk woman after i checked out charged my visa another $90 extra 2 hours later which is fraud

just a bad place. dirty loud no pool no breakfast rude ppl

there is also coin laundry available which was handy for us since we ended up staying longer than expected

the guest laundry facilities, dryer didn t work

we were at the basement we dont like it were the laundry and boilers are close to are room.

the laundry facilities were closed, other hotels have them open despite covid

pool was warm and stayed open until 10pm there is in house guest laundry for an affordable

also, there is no laundry in the hotel

the pool and hot tub are a huge plus too

small restaurant/martini bar on hotel lobby provides amazing included breakfast buffet

need a some type of activity for the kids to do, i.e. arcade.

location, super clean, wonderful staff, and amazing food at blaze bar and grill

for example, they have the water park in the hotel but no guest laundry

it's much better recently now that it is being monitored by staff but with that many kids and the cost, they

i also liked the pool the kids thoroughly enjoyed the pool and the hot tub

the swimming pool is amazing. my kids love it.

the swimming pool is amazing. my kids love it.

laundry was a little expensive

the pool and water slide were perfect for the kids

room had ac but it was loud and kinda slow. wifi was patchy and poor to use.

the pool was great and they have a small gym

room keycard kept failing. attempt to add charges for pet friendly room.

the place was great but the breakfast was so basic and no laundry machine

there is no laundry facility

just get new soft towels please and send your laundry to someone else because they just send it back to you even

was rude, they lied to us about laundry telling us it was 24/7 and free when it wasn't

need laundry

breakfast not included

pool was closed and it was not listed on the website we were really looking forward to swimming so

the pool didn t feel heated

not like the pool area was really small , not enough chairs for parents to seat and watch their kids

clean room, easy access to parking, elevators, etc.

pool for kids, good breakfast buffet

the parking is a decent size and found a spot right away

indoor pool and waterslide for the kids. gym.

parking is free and plentiful and hotel as well as room is clean

parking was free

breakfast is included so that is a bonus and the guest laundry is handy, good wifi and parking

did not use the coined operated laundry

the staff very professional, breakfast was great and they had a gym, indoor pool and a guest laundry

room, nice guest laundry and good breakfast

hotel has a pool which is open til late, guest laundry, breakfast, parking onsite and close to the airport

was missing a plastic laundry bag, which most rooms have

there was no laundry bag, there was not hotel booklet with info regarding the hotel and around , the fan in

no laundry available

wifi wasnt as good

even our room service was cooked with love

comfortable bed, keurig, 24 hour laundry on every floor, noon checkout (most places only go to 11)

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

additional perks included free on-site parking and a mini bar at reception for late-night snacks

one bed needs new mattress. we were traveling with kids so we had to queen beds.

gym, pool and breakfast.

laundry service machine

the desk and they said they would send someone to clean the fridge as well as informed us that laundry was behind

laundry - washer was dirty and dryer lint trap had significant buildup

facilities were great - nice pool and also laundry room was handy

laundry was closed (machines out of order

fresh coffee and juices yogurt all types of cereal pasteries the place was clean and they have laundry machines

breakfast is on the 2nd floor and there is a laundry room right next to it

was an in house laundry room for guests, however the dryer was not working during our stay

price, size of room, cleanliness, iron, laundry, breakfast included.

more informations about laundry service

wanted coin-laundry service and a fridge

very nice staff, good wifi, was able to chrome cast and it was a game changer!

weak wifi and a work desk i'm the room would have been good.

the room was clean and we were able to ask for a late check out.

love the location, easy check in process (plus friendly) and the gym was adequate.

the bad: very limited toiletries, no microwave nor water kettle in room, no laundry bag (told because of covid

great food. friendly staff. lovely swimming pool even had a guest laundry

nice laundry facilities, well appointed fitness room, close to the airport

lobby restaurant, bar and outdoor patio were really great

great location with great bar and cafe

if they have an in-suite laundry (washer and dryer). this would be a perfect experience

excellent self laundry facilities

laundry facilities were handy and cheap

easy-to-use guest coin laundry(cheap), warm swimming pool, great breakfast especially suitable for

someone is staying for 4 nights, there needs to be some type of laundry hamper in the room if housekeeping only

available amenities, we found ourselves having to pose additional inquiries about facilities like laundry, dining

i couldn t sleep until 10 pm most nights as they did laundry right beside the main office

great facilities, used the pool, fitness centre and laundry. staff all really helpful

am a regular guest , and i had pet , i wasn t very happy the last time i d stayed, the room was so noisy i

book a room for me and my kids. the

i was told i d have to wait for clean towels as they were behind in their laundry

rooms weren t cleaned properly, pop stains up the wall, dirty laundry bag behind the door

convenience, good parking, clean, well appointed room-good laundry facilities

laundry was piled up so towels were in short supply

the laundry had 2 washing machines and 2 dryers, 1 washing machine worked, no dryers worked

if you don't like kids screaming and having fun in the pool and you want quiet , you should ask for a room

located close to family and our grandkids love coming over to use the pool with the slide!

great location. ample parking

pillows, large rooms, and excellent breakfast, friendly staff throughout the property, plenty of parking

the pool is small, perfect for the kids using the slide but not big enough for a swim

the hotel waived my pet fee and gave a complimentary bottle of wine (not the wine we asked for though)

the cleaning staff are excellent and room service was good

water park is awesome, so fun that it's open late

the pool was nice, but the kids area had a fountain feature that was too strong for my small daughter

water park was nice. staff was nice.

hot tub broken down,laundry facilities were removed

it would be super handy if there was a guest laundry available.

they didn t have laundry facilities, which was surprising, but overall was a pleasant stay.

pool not good for the kids and it is nice beautiful restaurant but on breakfast the hot food only scrambled egg

friendly and helpful staff.clean and fashionable surroundings. pool and sauna were great.

swimming pool looked great but was on view from every room and the resturant

had to pay extra because i was traveling with a pet- no problem, but there wasn t even a pet bed or bowl in

during that time, used the gym, pool, bar and spent some time in the room

the gym was really nice and enjoyable. plenty of room and variety. 10/10 for hotel gym.

ordered late night room service

verna was so awesome to let us stay just a tad longer, so that i could use her wifi to submit my final school

the host got up at 5 am and made me a delicious breakfast :)

breakfast was great and excellent conversation and company

the breakfast was delightful and there were lovely rabbits nearby

breakfast was tasty

clean swimming pool, good restaurant, comfortable bed

it was close to the airport and a casino

i wasn t there long enough to experience the restaurant or the bar but they both looked fantastic

hot chocolate station for kids made inside a giant gingerbread house!

we needed to return our rental car and the hotel provided shuttle service for us to return to the property

the hot bath was really good and there is also a guest laundry which was very helpful

laundry services available which was great - however in our opinion overpriced.

coin laundry facility is good

laundry, exercise room, and breakfast we re awesome.

room was not clean, not vacuumed, hairs lying around, in fact there was cleaning soap and dirty laundry left in

the breakfast was great and a good price, the kids where happy with the different choices.

pool was nice, although a little warm

parking lot is a bit tattered due to winter thawing.

had room service or ate at the restaurant for all of our meals and honestly the food was terrible

nice restaurant /bar and good pool and spa bath

after a 2 week camping trip i was also very happy with the self-laundry which was very clean and they provided

for this suggestion to be considered, but we think it would be best if hotels didn't have their laundry facilities

is the tiniest thing: i had to do laundry, and the guest laundry room has only one washer and one dryer

location of our rooms are too far away from hot tub fitness centre and guest laundry

the coin laundry came in handy after a

love the spacious rooms with added touches - have a laundry room available at only $2 cad per load, have a roof

food and for a value for money hotel near the airport with a cute gym, easy to used self serve laundry (so handy

there was no laundry

plenty of parking space, an on-site restaurant, a spa and coin laundry

there was a guest laundry that solved that very critical issue

free parking, laundry, free coffee in the morning, great ac, cooking equipment and facilities

pool & laundry areas very clean and tidy

had laundry facilities

everything this place was amazing. clean, new, modern, breakfast, laundry, and cheap price.

the availability of a fully equipped kitchenette in the room and laundry facilities on site was a plus

we used the pay laundry dryer and had to run a very small load twice for a total of 2 hours and $6 cost and

laundry facilities onsite was a plus

laundry amenities but they need a change machine.

can't wait to try the pool

it was a pet friendly room (we had our puppy with us) there was wear and tear from previous pets/patrons -

breakfast was good also and laundry on site

they have free laundry and a full kitchen with cutlery s and kitchenware

used the laundry facilities this trip as well, which was very handy and nice to have included

desk was great. laundry was free and everything was immaculate!

they have laundry facilties but i didn't have time to use it

couldn't seem to keep up with laundry

clean, well priced, good breakfast, great gym and pool! laundry is a bonus.

there s a laundry room for guests use. free breakfast is provided.

but, his response was sorry we don't have and it's in the laundry

laundry is great they have front-load washer and dryer

washer there only used liquid detergent, and they sold powder detergent, so i was not able to do laundry

they also have washer and dryer machine available and we did our laundry

they also have guest laundry facilities for a very small fee which was very handy for traveling as well as

also coin laundry available

from the airport, the laundry machines available for guests, the water stations in every floor

the hotel has a great laundry and office facilities which we took advantage of

shower curtain looked like it was taken out of a ball of laundry and hung , was barely able to cover tub for

8 guests waiting for elevator (some guests took the stairs), cleaning staff got on with 3 large laundry containers

laundry facilities. staff was very helpful in showing us how to use them.

the room was huge, the breakfast was good and it's nice to have a laundry and pool area for guests

room, complimentary breakfast and dinnner (mo-th), pool, laundry room

good facilities - gym/pool, laundry

i used the gym and the laundry, got a fast free shuttle to the airport, and enjoyed the one bedroom suite with

only slight issue was the sheets caused a bit of a rash for me (i use sensitive laundry products at home); but

shuttle was great

only offered alternative was to seek a shopping area with a laundry-mat

they have a breakfast included and laundry facility

i appreciate that there are laundry facilities on premises as well

there was a pool and hot tub as well as a gym and guest laundry

beds awful lumpy my skin was itchy from detergent used to laundry

there is a laundry room for guests with working washers and dryers

as a senior couple to visit our son and grandkids the jr deluxe king suite was huge

was very spacious, very comfortable beds, the sofa bed was big too , enough for 2 kids

pool was wonderful and rooms were lovely.

had a suite w/ kitchenette and they don't give you plates, cutlery, etc

included breakfast was very good as are the pool and laundry facilities very good

was able to do laundry, use the gym and hot tub

is only one laundry machine set and it is tucked away in the farthest corner of the bldg

the laundry facilities and gym were an added bonus

there is a guest laundry on site which was very convenient