wifi was sketchy

the hotel did not have wifi..

wifi connection was poor

it was close to the airport and had air conditioning with free wifi

wifi is only for text messages and light emails, i tried to do some remote working but it couldn't

it was very clean and the staff were very attentive. also, they have laundry service nearby.

wifi is very slow inside the rooms

room clean, wifi worked well

aircon leaking water like crazy, no light in the bathroom (fixed quite fast though), very weak wifi

the rooms are in good shape as the hotel is pretty new, wifi connection is perfect and breakfast is included

the breakfast meal was so rich in the carnaval days

the breakfast.

the rooms are in good shape as the hotel is pretty new, wifi connection is perfect and breakfast is included

everything was fine, quite good staff parking perfect, i dream like a baby.

wifi worked in our room, but not as soon as you left the entrance

wifi is a problem

problemas con el wifi.

was a weird smell coming from the bathroom, i think because the room was next to their laundry room

it would be much easier if they had wifi codes written inside the rooms or at the front desk so i wouldn't have

wifi is super weak

staff were nice, you get a small breakfast.

i got an access to the wifi with my phone, but failed with my computer.

breakfast was good but it took a long time to be served. low staff

good laundry service

wifi didn't work

they found any way to up-charge me. i was told about free breakfast but didn't receive it.

nice room and balanced breakfast

same day laundry service if given before 9:30 am ,used service 2x had clean clothes returned to my room

the neighborhood and the wifi connection

the gym and the swimming pool were nice.

wifi connection was very poor

gym had a strong plasticy smell, no wifi in the room, area did not feel safe after dark

very cheap, pool

only the swimming pool could be little bit cleaner.

the pool, the bathroom, the size of the room, the location.

mosquitos in the room. pool need to be clean.

the pool was very dirty, you can tell it has not been cleaned in a while and other guests noticed this

used the hotel's laundry service to get a suede leather jacket cleaned and they ruined it

the room and bed was comfortable. the pool was good. not for kids

breakfast swimming in free air nice views over the city

relatively new hotel, free parking service

great service by everyone, great location and the complimentary breakfast was amazing

good wifi and great breakfast

breakfast was ok, arepas with egg and fruits

at breakfast they only served coffee

good wifi and great breakfast

location, wifi

wifi was ok but not great.

the gym no equipment i like upstairs could of been cleaner

liked everything, i think the gym can be in better conditions but other than that the hotel was nice and great

wifi is great, cable great, even the room wasn't too bad for the price

wifi is great, cable great, even the room wasn't too bad for the price

breakfast was not good. the hotel and the facilities need renovation.

no hot showers. breakfast pretty basic.

decently walkable area. free breakfast. staff were friendly. a/c worked well.

located in the center of the city breakfast available large room very friendly staff

breakfast was oke, big room, very friendly staff, cold water

included breakfast was basic, and the same every morning

breakfast (which did not even include juice) is only served until 9am which, during carnaval when

the wifi wasn't working quite well

wifi didn't work in the room.

breakfast is expansive with options for everyone and made fresh daily

the pool was great but could not use it until 9 am and by then the sun was on it...too hot

the cheapest place with a pool, the pool is very nice is on the roof ,wifi was good , decent breakfast included

, cheapest place with a pool , good staff , clean, good wifi ,a pleasant stay overall

the wifi is good

the cheapest place with a pool, the pool is very nice is on the roof ,wifi was good , decent breakfast included

it had secure private parking

airconditioning and wifi

good wifi , cold air conditioning,decent location , clean rooms , most staff very friendly

the wifi access should be improved.

good hotel with parking space nice breakfast

but what was absolutely outrageous was that they wanted to charge me $55 for doing one batch laundry

wifi was not consistent (seems normal in colombia),hot water

the kitchen was open and there was no ventilation system

parking for car was available at all times, but it could be organized nicer, putting old cars that

laundry service very slow, before 10am for the next day 7pm

the wifi couldn't sometimes reach our room and it was super weak at times

was good, the second pool is only for infants and parents, the breakfast was okay, they ran out of things a

big pool for workout or just a relaxing time

breakfast avaliable and decent dinner restaurant

the room was also supposed to have a kitchenette

there were no kitchen utensils, cups, glasses, etc

noisy aircon outside windows kitchen had no utensils no light in bedroom very hard mattress

wifi

the kitchen had a microwave and fridge but no dishes or utensils

had laundry done, cost was double what they'd quoted me.

finally to top off the whole experience, they charged us 141752 pesos / 28 for a small bag of laundry

is fine - can get to other areas the place is not without charm and the laundry service was

slow wifi (hardly working) broken door locker poor breakfast (including ants) very noisy (early morning

guests - hotel seem to allow anyone to stay and allows passers by to use pool, bar and facilities, so

the breakfast was great. the pool area with the music and the bar was really good too.

great pool and restaurant area

great to have breakfast included! delicious options were always available.

staff was wonderful, pool, area,

good breakfast

breakfast was decent.

breakfast wasn't so great and bathroom was small. air conditioner in my room didn't work well.

breakfast was not my thing: no good bread

do other one directly with them because the booking price was under hotel rates, did not provided wifi password

the breakfast

breakfast could be better

the breakfast

friendly staff, well located breakfast was good for the price we paid in the accommodation

wifi died several times

they spoke a decent amount of english and we were able to troubleshoot wifi issues

very nice swimming pool with sun deck and bar

24 hour room service

the swimming pool is just for kids

good breakfast

walked to lower level in car parking to get my car

amazing and great staff and breakfast

excellent hotel , very nice and polite staff . good location and breakfast was good .

the staff were pleasant and the wifi worked well

the service, price and pool. also the room service food was better than we expected.

bring enough body towel 5) no shampoo, no conditioner, no body wash all you have is a tiny bar of soap 6) no

staff was unfriendly and too much noise at the 5 floor because of the laundry.

the laundry service returned my clothes on time

excellent location and staff, quiet a/c in our room, laundry service great staff and location

pool, great staff, great bed, great breakfast, great location

very clean. friendly staff. free good quality breakfast.

wifi wasn't working properly in the room as the signal was too weak

good breakfast

very good hotel for a good price nice breakfast

friendly and helpful staff, nice room, great breakfast!

fast wifi (50-100 down, 20+upload) actually fast enough for me to work online

the breakfast was nothing special no fresh fruit which is the norm in colombia

breakfast is not worth waking up for.

breakfast provided was adequate (scrambled eggs, empanada, arrepas, fruit, choice of beverage),

the breakfast was only served between 7 and 8:30am.

nice room, good tv, good desk, underground parking

no wifi

staff really friendly. rooms are clean and breakfast is delicious.

clean safe area lots of shops close by nice reception staff and decent breakfast. nice hotel.

great breakfast.

big rooms, fast internet, great staff, awesome breakfast and at a very fair price.

breakfast only from 6 to 9, not like the usuall 6 to 11, not enough parking spaces, had to park outside no second

it could be the city or the country i am not too sure, but the laundry service is quite expensive

it was clean. breakfast was good.service excellent

as for the breakfast, it was another disappointment (sloopy scramble eggs, a piece of bread, and a cup of

basic breakfast. fried or scrambled eggs o bread and a coffee

people in the reception was super nice, the breakfast was delicious, the location was perfect to reach the events

were also lacking such as my room not having an iron, the cable tv/netflix not functioning, and laundry service

excellent breakfast, good size room, and nice decor

the breakfast, service, nice rooms

super comfy bed and great wifi

comfortable bed! excellent costumer service !! delicious breakfast 10 of 10 ! it s my rate

american breakfast

a poor breakfast...room overvalue.... poor bathroom

breakfast every day

on booking it stated breakfast, but no breakfast

breakfast is great

location is horrible, there is a bar down which plays endless loud music up until 3

kitchen has to improve - and the pool needs to be always clean.

laundry service didn t work, as the laundry wasn t picked up

kids loved it and so did we

the property is amazing and has such a beautiful pool and common areas to hang out

wifi was very good so ideal for work! staff were very helpful and the gym is exceptional!

own taxi stand of the hotel and the taxi drivers do not overcharge - easily the best and biggest pool in town,

the 2 bedroom suite was great, we used the kitchen and really appreciated having a fridge

pool area and breakfast very nice

didnt use pool nor gym

it is a real suite with living room kitchen huge bathroom

pool area and breakfast very nice

my kids were disappointed and afraid of the building

good wifi in the entire building

no hot water. no shower door, so water flooded bathroom. trash out front in parking area

speed of the wifi, spacious bathroom, cleanliness, the hotel is close to three different malls and their are

there was insects, the wifi was slow and down

wifi signal was a bit weak

the pool was closed our last day there

breakfast was simple but good, friendly staff, good location, comfy beds, the pictures shown in

the hotel was dirty and really old also the wifi does not connect properly in the room

breakfast because no one informed us of the times always very loud music downstairs not the best wifi

loved it when during breakfast the birds would fly through the open window, grab some eggs right off your plate

most rooms that i could see (including our bedroom, bathroom and the breakfast room), there was no window

was extremely clean, quiet, well decorated, comfortable, hot water for the shower, good breakfast, close to a

very kind staff. nice breakfast. comfortable room

super friendly staff, clean, fast wifi, located in nice and quiet area

the laundry was very expensive to do

the gym facilities was broken and the towels and linen was slightly spoiled.

an improvement opportunity is the painting in the pool.

location , breakfast, staff, rooms

time unfortunately the breakfast on 2 different occasions didn t have eggs and a meat

laundry service was efficient and cheap

clean room great laundry service

wifi could sometimes drop out a little - though i think was in the furthest room from the router

my room was by the kitchen and it was noisy

wifi can be weak further into the room on the first floor

close to shops, restaurants (walking distance) nice pool, sauna, gym plenty of space for private parking in the

clean. amazing breakfast. great staff.

breakfast: scrambled eggs were extremely cold. all other breakfast items were good.

the pool.

lobby bar under construction and it can be loud. and they do charge for a guest to use the pool

night there was a very noisy party by the pool until 5 am expensive laundry for the acommodation price i expected

we asked the hotel to compensate us and they did our laundry, cover the costs of 2 launches and reimbursed the

was hoping to use the hotel wifi, but it only worked in certain areas and not the room

nice pool and reception staff. pretty good location for carnival.

they didn t have wifi

convenient location, good food for breakfast, staff were very thorough providing towels and cleaning the room

location, comfortable bed, fast wifi, performant a/c, hot water, small but nice pool, good

lighting in the bathroom, dated rooms they need some serious renovations, the gym is a joke, wifi was horrible

it s a good hotel, people excellent, very clean and delicious breakfast

room, pool and sauna

wifi connection is catastrophic.

the room was very comfortable and the pool was cool refreshing relief from the hot and humid weather

the wifi was bad

the buffet type breakfast was also good and people were really helpful

breakfast in a buffet with local food (tiny arepa'e huevo and empanadas

general its a nice hotel well located with good staff but, the stay was over priced (carnival), laundry was way

breakfast was included

wifi was really bad, even the tv wouldn t play the channels properly

breakfast had no taste / too basic

very kind and helpful staff at the reception, comfortable room, hot water, very good wi-fi, free parking