clean - friendly staff - pool

wifi was not functioning, advised staff but the problem was not resolved

breakfast stopped at 930am. would've been nice to go a little longer.

we loved the breakfast

the price and really small store and a breakfast selection

laundry closes at midnight i think and i had to bother staff to let me get in to get my clothes

we also found the pool and whirlpool to be very clean

the free breakfast was adequate probably cut back because of covid would have preferred a little more food

the room was wonderful and the complimentary breakfast was excellent

cleanliness, friendly staff, comfort of beds, breakfast and amenities.

had none of the things that it said no ice machine no bar or restaurant very bad breakfast i wouldn't tell soul

of useful amenities, like free parking, free wifi, free simple breakfast, and a refrigerator in the room

is advertized as spa and resort when we got tere pool was closed for repairs

and aesthetically top notch hotel, but is run down to the point that it needs carpet throughout, spa has been

wifi was really bad, fixtures old, confusing layout

the hotel had a laundry for guests which was very convenient, as well as computer facilities where we could

pool very enjoyable, good coffee

the best shower ever in a hotel. very good breakfast with great options.

when it snowed, there were limited parking spaces

the pool/hot tub were super clean and inviting

with 2 kids i would had preferred the room to be cleaned daily , specially during a pandemic

everything was great. clean rooms, great people and breakfast.

my kids loved the auto pancake machine

booked a one-bedroom suite with a kitchenette, which i always do when traveling with my kids

hotel was very full and i couldn t find parking out front

you re better off getting your own breakfast in the morning as it s extremely basic but the complimentary

no breakfast but has good places to eat near buy

a non smoking room and there was but blankets on both beds and stained sheets and blankets then when we

it wasn't a diner breakfast, but it was included in the cost of the room and it did the job, three mornings in

parking lot needs paving

it also seemed odd to have a kitchenette room with no utensils, plates, or cups

breakfast was very good and the room was very clean

great location, clean, and safe parking!

location and airport shuttle

hotel is beautiful the staff was friendly the grab and go breakfast was perfect in lui of covid breakfast was

couldn't get change to use the laundry machines

there was a laundry and everything was bright, clean etc

parking lot it was in bad condition

the wifi signal was strong

tv stopped working and treadmills did not connect with tv or music, pool needed to be skimmed hair found on

the laundry room is on 2nd floor, only accessible by key and guests keys are locked out from 10 pm - 8

laundry was pricey for guest

excellent breakfast

employee personal food containers left in kitchen

the breakfast wasn't very good.

spacious and clean room friendly and helpful staff nice views good breakfast

the pool was a bit cold.

there was no kitchen table to sit at in the room itself, even though it comes equipped for cooking

loved the kitchen

the pool was cool

location was great. close to montage. laundry facilities. parking was at a garage

everything in the room was very clean and the laundry & 24 hour convenience store was super helpful

hallway carpet was horrendous. no way to make change for the laundry facilities

it tasted as if it was microwaved multiple times with wet laundry

loved everything about the hotel, especially the pool & jacuzzi

improve: the room was remodeled, not a great job on the tub, they need professional hotel laundry services in

wifi was very intermitten to the point of almost not being there

rooms only have wifi

there was no wifi even it was mentioned in initial

laundry is available here , and so is breakfast

reserved a king room for me and my four young kids but when i got there somebody else was in the room that we

comfortable bed, centrally located, excellent breakfast.

the continental breakfast was ok for what it was i really only wanted coffee and fruit

we travel a lot for business and often bring our kids, so this was a very enjoyable experience

location, breakfast,friendly staff,pool,laundry.

even had a laundry room on our floor so we could do some washing

on-floor laundry a nice option - though we didn't use ii

we were woken up multiple times by noise, as they gave us a room adjoining a public laundry room

there was a lot of space. on site laundry.

3) give the cleaning staff new laundry carriers

size of the room. use of laundry room

$15 for glass of wine wifi not working

good parking, room had a little balcony, room layout was great. good bedding. liked the sofa.

pool needs some work, but it s safe and clean. tiny hot tub but empty pool area anyway.

they took over the pool, gym and laundry facilities

rooms, full kitchenette, nice free buffet breakfast with super pleasant hostess, pool, guest laundry, fire pit

needed a place to overnight that would take our small family with pet

very clean. great kitchen. even gave bowls and plates, etc. fully stocked. i loved it.

the parking lot suggested otherwise

breakfast was exceptional. hats off to staff member luke!!

the pool didn t have towels ready but

best things about this hotel were the hot breakfast, good coffee and kind staff at the front desk

pool could be cleaner but not disgusting

nice breakfast

tub the sink had water damage on it it was difficult to get fresh towels they always had to do laundry

appreciated the breakfast and the use of laundry

there isn t a lot of parking out front

parking is plentiful on the property

parking lot was full when we arrived

the breakfast staff were helpful and gracious

the fitness center is small but has all of the basics and then some and the pool area looked pretty nice as

everything was very clean and wifi was perfect first place my kids could play their games and connect

breakfast was great. scrambled eggs, ham, sausages and bacon. coffee machines were cool.

clean plenty of parking and quiet

however i noticed that in the laundry they did not press the sheets and all sheets were

guest laundry was a welcome feature

they also had a laundry room area on the premises and plenty of free parking

laundry room was nice.

clean, convenient to where i needed to go, breakfast and laundry room. staff was friendly.

bob was amazing with our children he understood some had special needs and he just let them be kids

considerate. clean. bar with food.

parking was there, but the lot could be put together better

no information in room about pool, wifi,breakfast

the pool was great for the kids! the beds were super comfortable!!

excellent customer service, indoor pool, laundry, and room cleanliness.

there were washers and dryers that you could use to do laundry ' i wish i had known about this earlier in our

we enjoyed the pool

good clean soft beds, good wifi, mini refrigerator, microwave...it was great

wifi worked just fine which was a

low resort fee, great variety of restaurants, upscale amenities in room, fun casino.

multiple restaurants for dinner i had the bar louie $1burger tuesday deal

the spa was close too many areas of the hotel

it was nice being able to choose a smoking room

no parking deck

later on in the night we went to do laundry and the sign said that laundry supplies were sold down at the desk

no laundry detergent. paper thin walls. kids in the hot tub.

vending machines and laundry services conveniently located.

it had a laundry room & indoor pool

staff are super nice and accommodating, usually quiet, decently priced, good parking lot, has laundry and vending

you need to add traveling with a pet

was nothing i didn t like except the pool

services for the amount paid including a late afternoon complimentary cocktail and next day breakfast buffet

the best breakfast potatoes!

chris at the front desk was very informative as far as the hotel, parking, and recommended close by restaurants

laundry room on premise

laundry facility only had one working dryer that was subsequently not working the following day

they offered a laundry facility but had no change for anyone

the laundry room was putting off a very foul odor

only one out of three driers working in laundry rooms

location near the sites we wanted to see, had laundry facilities, good breakfast

location is great, the shopping mall is across the street and the casino is just down the street

wifi was slow. breakfast was adequate for the price of the room.

breakfast was just enough for my wife and i. bananas, yogurt and coffee cakes.

wifi is a bit weak, maybe bc my room is at 4th floor and wifi keep breaking out

laundry closed room clean; 2 thread bare bath towels, 1 hand and 1 face cloth

ice machine, no laundry facilities, no internet , no exhaust fans in bathrooms , no vending machines , if and

the laundry room is at the bottom no heat it s ghetto

bed spreads did not look fresh from the laundry

no remote to tv in room , and wifi not working , no breakfast was under renovation

more laundry machines available

pool. laundry

pool. laundry

breakfast was fine under the current conditions a muffin and coffee was fine

i tried to have my kids keep their socks on, which they wouldn't do so their feet were black from the carpet

bed was comfortable, room located across hall was laundry room, awaken to laundry carts in hallway in the

gazebo by pet walk.

reasonable pet fee

it was pet friendly, and it was close to the highway.

outdated kitchen cabinets and bathroom. but overall pretty good for a night.

no laundry bag

no laundry

elevator smelled like dirty laundry

the breakfast. the remodel. the pool hours. the staff was amazing.

parking was great

i had to say anything it might be that the guest laundry machine could use a freshen up, but given that the

by the exit door and maybe laundry room

location was perfect, very quick drive to mohegan sun casino

m not sure if the parking lot is getting re done but the pavement is a mess

other kids and adults who were playing with their beach balls in the pool hit my kids a few times

hair in-between the sheets so thinking the sheets weren't actually changed, problems with tv/wifi, not enough

it's a pet friendly hotel, we were with our 2 dogs and they like this hotel too

and we enjoyed the bar area too

great staff...room was great..and the sushi bar next door was a bonus!!

go potty before bedtime, i was approached by a very unsavory man in the back of the hotel at the pet area

laundry room was clean and easy to use

were clean,because when i reported the issue to the front desk they said that they were doing laundry , and the

the value for the money clean apartment like room laundry on site feel safe and relaxed

the kitchen was deformed, the room had two microwave 1 damaged and 1 good. ud83dude44

i love having the kitchenette in the room.

they did allow us to use the laundry room to wash and dry our belongings

parking was easy to find and it was quiet our entire stay

pool

fault advertising . when i spoke with agent he ensure the breakfast and pool closed.

wish we could ve went in the pool but due to covid it was close which is

breakfast was very good, hot and plentiful

she helped with an early check in and she was so sweet and very knowledgeable about the location and all offered

the sink in the kitchen and the bathroom were both designed to allow a wheelchair to roll up to them

to the arena and the breakfast was awesome

1 bedroom suite with full kitchen, the 24hour coffee, breakfast, lobby area , fitness room, the speed/responsiveness

location next to daily needs , laundry on complex

at breakfast was missing and it was warm temp in the breakfast area and always

fast checking. clean room. easy tv controls. easy connection to wifi. good breakfast.

i didn't like the location. had to drive threw too many parking lots.

great location and parking for anyone pulling a trailer

laundry lady, the manager, and the one hispanic male attendant and the overnight black woman were

big bed and a small kitchen

i also like it had a lot of parking space and there is a lot of store and restaurant around the area

lack of carpeting and only wooden kitchen table type chairs.

friendly staff, pet friendly hotel, away from the noise of the city, but still very close to the action

my room was near the elevator and across from the guest laundry room

no laundry bag, room very small, breakfast had no fresh fruit,

beautiful view, the room smelt like wet/dirty laundry

my kids loved the pool and breakfast.

though they are going through renovations right now, the staff was over accommodating, the free breakfast was

laundry room on every floor with been more helpful than the laundry room on only one floor

they even had a clean laundry room/washer dryer available

machines, kitchenette, laundry room, fitness room, free breakfast, free coffee and tea 24

they had no prob giving me change for the laundry

and drum not aligned with the dryer the dryer is a fire hazard has so much lint in it and the laundry soap

no breakfast offered no heat microwave and fridge not clean no hot water the bed was discusting

they gave me a wifi code that i never had to implement to get on the wifi i joined and there was only one wifi

else was trash, i wish i can post pictures on here will never ever use this hotel again also the wifi did not

hotel didn't have drinkable water for myself or my pet

no wifi in rooms and not safe