very comfortable nice pool free airport shuttle

rooms for pet people are 2 floors down and then down a very long hallway with very slick floors

to the parking lot when coming from the airport or city ridiculously long drive through back allies of the

good free breakfast

on site, friendly staff, pet friendly

lots of hot water great bed large room location next to the zona luz is 100% bathrooms good parking

excellent bed, new place, big safe parking, day staff attendant very nice and helping young man.

fixtures, good water pressure, hot water, price for pet 2000 pesos, excellent secure parking, very nice staff,

the rooms are a good size, wifi was alright

around and i walked in from the street directly into my room, sat down, ate lunch and went on the wifi for about

value, good and nearby parking, filling breakfast-nothing super exciting, but satisfying, free drinking

the parking spaces away from hotel

very good wifi and air conditioning, elevator

hotel in the historic central district great staff good breakfast good hot water and

wifi was not functioning

for a big discount through booking so it was worth what we paid for it, also had underground parking which was

nice size room, friendly staff, free breakfast and a gym!

it included breakfast that was good

bit tricky to come out of parking without help. next time i will ask for the staff to help.

we did not have breakfast

tried to over charge me for breakfast buffet, when i spoke with the manager they refunded my money

so much variety on the breakfast buffet and the guys looking after everyone at breakfast were very helpful and

i was not treat right by any of the staff, the room was not what i booked and the wifi hardly worked in my

airco at breakfast, it was really cold in there while the rest of the hotel was super hot

relatively good value. walkable to the bus station. breakfast was basic but fine.

swimming pool. private valet parking.

very nice breakfast

the pool has a good view, the food was ok

gym was sad

no hot water for showers, very bad wifi and generator engine noise starts every 20 min.

tacos and carne asada stands just outside, and a cheerful video bar next door

you can hear the bass from the hotel bar even in the 6th floor

wifi occasionally unstable

saturday night party in the bar beneath the hotel went on until past 3 in the morning

parking across the street

the staff is very friendly. the hotel has a private, locked parking.

location, staff are nice, pool is good after a long day out, secure parking

pool has a shady tarp so it can still be used in the middle of a

pool was closed for renovations/maintenance

good location, secure parking, had a pool.

wifi was strong enough to do my work

i don t remember seeing an extra pet fee in the description, but there was one (100

only booked this as it was a pet friendly hotel

we were trying to figure out where the parking was for our car to be sure it was secure when i saw a security

gymnasium with no free weights

very clean, excellent location for walking to central & sites, great breakfast included, free laundry facilities

the room was small, you could always hear the noise from the laundry room.

hotels location is very centralized,they had free parking and a good breakfast.

as we were leaving the hotel before 6 am, we did not have a chance to catch the breakfast, which is nevertheless

to corona currently they don't have buffet on the breakfast

reviews here mention laundry service

cheap laundry services available on site. early check in

let me do my laundry no charge, its 2 minutes walk from central bus station, the main door is locked and always

cheap laundry services available on site. early check in

we also had to pay for our 7 year old's breakfast, as it appeared the room we booked for 4 was actually for 3

there was a pool but it's working hours were not great, we could not use it when we arrived (just after 6 pm)

good pool

great rooms, great breakfast, and wonderful staff

beds good size, staff very helpful. very appreciative of early check in.

has a pool, did have parking inside.

it was clean, had a private parking place and a little pool.

parking lot inside the hotel area was convenient

has a pool, did have parking inside.

the swimming pool outside looked good, but we didn't try it

laundry room, gym, close to mall which had a salad restaurant

chilaquiles breakfast was great the shower has great water pressure and was ample

great staff and breakfast.

lovely breakfast, convenient to highway

gym, equipment appeared clean and in working conditions which was excellent

breakfast and location and parking and safety were excellent

breakfast was great - they gave me what i asked for and it came quickly

breakfast was pointless - weak coffee, watered down orange juice and no real choice of food

the swimming pool ud83eudd29

amazing pool, reasonable restaurant prices, friendly staff and everything was very clean.

are nice and there is ac, wifi and hot water

good hot water, wifi dependable 95% of the time

the wifi connection was also definitely very good

hot water always free coffee clean wifi good good

friendly and helpful, drinking water was provided, it was possible to make tea or coffee, the wifi connection

prices for laundry quite high

parking available. close to the city centre

good size room, good breakfast

wifi wasn't great, would only reach half of the room and leave the other half (the half of the bed)

simple hotel with guarded parking, breakfast available at a low cost and good wifi.

laundry service pounds on the door loudly, as early as 8am

also laundry service (unwanted) knocks loudly and early on your door

the laundry is too expensive

room service trays left in halls for hours, some seen at night, still sitting there in the late

the food wasnt great. ordered a room service burger which upset our tummys;(

t be naive like me and do your laundry here expecting an honest price

laundry i was told would be a flat charge of $100 peso which i thought was good and then after i

the bed was comfortable, the pool was lovely, the restaurant food was quite good, and the wifi was excellent

the bed was comfortable, the pool was lovely, the restaurant food was quite good, and the wifi was excellent

location and breakfast

laundry prices were outrageous

ample parking

parking was tight

nice breakfast

bed size, secure parking, mini fridge, pet friendly even for a labrador

pool and deck were lovely

pool was wonderful. beds were very good. location was ideal. convenient parking was very secure.

la venta to see the olmec heads are within walking distance and the hotel is easy location with parking in and

the pool which could be great given its big size is very dangerous for kids as it has some concrete features

wifi is terrible

the laundry facilities were good

hotel is great, good facilities including a laundry room where you are able to use a washer and dryer, they even

plenty of safe private parking if you are driving which was top priority for us since we are driving with all

pool is great, staff is great, breakfast is hearty, rooms are clean.

the bathroom smelled very bad and the pool was a bit of a walk and not clean. no english.

room was comfortable nice pool area good location for our trip

breakfast was good, had everything from yoghurts to a warm meal

poor breakfast choice

great location with a swimming pool plus a good breakfast included.

poor wifi in the room

was no laundry service because it was weekend:( they had a starbucks inside the lobby but it was closed in

room amenities, pool, lobby all great

good facility, pool, gym and staff are very friendly

room safe very helpful staff;thanks to them delicious breakfast central location in a safe area gym

some broken equipments in gym,but well

the parking lot had a gate that was manned and there are security cameras on the premises

free breakfast was a nice bonus before hitting the road again, and the provided soap and lotion were

easy access for travel. cute. respectable free breakfast.

staff was absolutely wonderful, breakfast was great, really good room service

the wifi was fast, but it did drop out several times, but only for a minute or two before it would

pet friendly but the fee was steep

comfy, great breakfast and the bar closes at 22.00 nice!

good free wifi

super comfortable beds and pillows, pet friendly

everything worked flawlessly, and a great breakfast ready from 6am

facilities and gym are also great

pet friendly, convenient

breakfast was aweful

breakfast was amamzing and the evening gathering food amazing

loved the afternoon snacks and wine it was the perfect thing from traveling all day, and the breakfast was also

pool was a bit small and basic considering the rest of the hotel.

the bed is uncomfortable. the hotel needs an upgrade, and the pool and gym were ok

also the gym needs serious attention and the pool tiles to the back are extremely slippery when wet

also the mini bar in my suite was empty

not being turned early enough at the gym and ac control at room, not responding to the settings

specially the laundry lady knocking the door every day and slamming doors they may not know how noisy it is

pool was fantastic

the breakfast was very good!

breakfast was a bit unimaginative

the pool area was also nice although the water was quite cold

very nice hotel with friendly staff and good, included buffet breakfast if you book with a special deal

we had one night stopover for a flight next morning for us it was perfect . very good breakfast!

breakfast buffets are generally offered free or at a real discount

was no hair dryer in the bath:( poor breakfast full of tipical food, nothing international

breakfast was included but we ate only fruit so can't say how it was otherwise

very comfortable room, nice space, good breakfast

the breakfast is such an disappointment !

pool

the breakfast and the pool

carpets in the hall have bad smell and this smell goes into room the pool water was very dirty

and food and drink quality at restaurant and bar were not aceptable beds were quite hard and tje quality of the

plenty of self parking spots

few examples for this: - we wanted to go to the swimming pool in the afternoon, they only have 6 chairs so all