exception of the guy getting us a taxi and the cleaning lady we asked several times for doing our laundry and

the view wasn't great as there was construction, but we asked if we could change and face the pool and they

i also liked the bar and the

not have wifi in the room the entire week

friendly staff cleanliness good breakfast buffet great location room size with pool view

the service was top ( clean room, room service, laundry service, hairdressers, parking service)

is beautiful, the upstairs balcony where the restaurant and breakfast buffet is has the best view of the beach

the kitchen staff was nice and helpfull also with making you a personalized breakfast everyday with a smile

are absolutely no dishes in the kitchenette

breakfast could have more choice of cereals

laundry service at the hotel stole my new (polo) underwear that i recently bought

took two days for the laundry to be returned to us, and only after we asked for it back three times

laundry service is not good

we were also impressed with the laundry service and how fast it was

room is very organized and quiet with a full bathroom, a warm reception by rashid, especially at breakfast or

riad we stayed in medina managed to clean our room everyday without failure), had to chase for laundry, staff

confusion over getting laundry done

you have several options of restaurants, also gym, pool

the gym was good and breakfast was phenomenal with a beautiful view across the sea

the descriptions of the spa treatments were misleading and the treatments were over priced.

location next to train station. nice staff. clean room. self laundry available.

had self service laundry which is always occupied but a nice touch for those who have travelled for days

unfortunately self service laundry was not working, but i still give this place 5/5

great self service laundry on 3rd floor, even though we had 2 pairs of shorts

self laundry facilities could be improved. one washer and dryer insufficient.

wifi was strong enough everywhere in all the hotel

great location. good pick for the value. wifi was good.

it would have been nice if there was a wifi tv, and room service.

the wifi signal is not very good

wifi network

couldn't get laundry service cause i arrived at 7 pm in the evening

no iron available in hotel - u have to use their laundry press service

security staff, room service extremely poor they all say they speak english but don't, similar to laundry costs

500 mad for laundry (unless they overcharged us

very nice swimming pool and playground for kids

staff, laundry service, in-room donning, ac in the rooms, slow internet, limited arabic channels in the tv

that we have been giving the furthest room to walk to from the lift and it was next door to the laundry cupboard

bad and slow service laundry service very very bad room service poor

on site parking is good, guarded and secured

me and my kids absolutely loved it

laundry service good but expensive

the laundry is fast

re doing great job i would also to say my gratitude to the f&b staff great service and incredible breakfast i

an upgrade to what was a simply glorious room - huge with stunning views of the bay - so we had room service

the room , the pool , the breakfast, the strong wifi , the bath , the staff evrything

location was good. laundry service was excellent!

has a nice pool, the supervisor by the pool was very nice to kids and people in general

everything was great and fantastic staff, and location. bar and restaurant were great too.

had a wonderful view of the pool and court yard with live music every night

if you have small kids you need to watch them well

remote control not available in the room laundry services is very expensive

i liked everything, the location, breakfast, staff

the pool is small comparing with the hotel size

breakfast is

and stinks of products - while staying near the pool at night we got rocks thrown at us by some kids outside -

clean with good facilities including bar and rooftop swimming

during breakfast, the restaurant staff were fantastic friendly, helpful, and genuinely made us feel at

great location. breakfast was fantastic!

you've to pay each parking night. the breakfast is not varied.

did not have tea making facilities when we booked they were showing spa and message facility in hotel when we

then there was the issue with laundry

very nice service was very good beautiful room hot water was not hot temperature very cleaned laundry good

staff very accommodating and helpful with efficient laundry services

dirty laundry was in a chair in the hallway

laundry service is extremely overpriced. no drinking water in the room, even on day 1

it wasn't to dirty but neither amazing cleaned , it was fresh with 24 hot shower and including wifi and destroyed

by the window with you, i didn't like their fake advertising looks nothing like on the pics, the wifi was too

wifi not working (no internet) no tv shower not good prices high

i had a few requests, like express laundry, and a very early breakfast, and they accommodated these superbly

when asked for the iron i was treated very rudely that its forbidden and there laundry doesn't work at night

rooms (although was supplied to the suite)and unfortunately the time we asked for the iron the laundry had closed

the laundry service is very fast, good, and not expensive

spotty wifi, may take several attempts to initially connect and then it s hit and miss service

heating in the room laundry, i can't sleep it's very cold at the night without heating, no laundry

i think everything was on point and we particularly liked the gym and laundry room

it was a noise all the night, as the room was near the laundry room and washing machines worked all night long

no room service, dining was erratic - nothing to eat on a holiday

are kids size

experience at the hotel was nice but the only thing is that ive decided to use the laundry service but unfortunately

we had to do laundry and it was very well done by them

near the port and in the old town i liked the breakfast and who prapre it

wifi makes me crazy some time. overall its good

the breakfast was delicious with great views and i also had cous cous with chicken one evening in the

services, ambiance, specially the staff (front desk, breakfast serving staff, cleaning, laundry staff) everyone

clean ,good toiletries selection and very clean towels, very clean room in general and very good laundry service

for an additional bottle of water - you just get one bottle no matter how many days you stay, and laundry prices

a good variety of breakfast choices was on

the wifi worked good

the breakfast was very simple, below what hotels of the same standard offer

breakfast was served individually and it was fresh though served little later.

no breakfast. although we were directed to central cafe which was good.

* poor breakfast, even for ibis standards. * the hotel could use a bit of renovation.

no breakfast

wifi stanley, great professional and friendly staff

friendly staff. clean and modern rooms. wifi worked well.

breakfast was excellent

the ladies on the breakfast terrace were delightful

the wifi was strong throughout the building

they helped us with the laundry etc

also, we used the laundry service and were promised it would be returned the same day and it was not returned

the hammam treatment was exceptional the woman who works in the spa couldn't have been more lovely

was stunning and everyone that worked there was incredibly kind and especially sweet with our two kids

has a wonderfully peaceful atmosphere and the natural light beautifully illuminated the public spaces through

we asked for our laundry to be washed and everything was returned in perfect condition

fantastic service and a breakfast that was exquisite

the rooftop terrace and breakfast was also great

from the beautiful terrace with the perfect sunrise/sunset views to the delicious and plentiful breakfast and

breakfast superb - rooms very

however, all the staff working (reception, restaurant, laundry, housemaid, etc

breakfast was delicious, direct beach front access. more than worth the price paid.

* the availability of free private parking is a convenient perk for those traveling by car

dirty pool

ppl smoking inside

laundry was extremely expensive

the property was great and staff is very professional and friendly ( big thanks for noora in the bar

everyone, from the front desk, to the kitchen and restaurant staff, the parking attendants to the cleaning crew

i would especially like to mention the lady at the pool bar: a stunning presence who always works hard, stays

the room service was very slow and lacks communication

breakfast wasn t as expected

only thing that we didn't like is the buffet breakfast

especially the sea + pool view i would like to send a special thanks to the guy at the reception

executive room we had a cold shower/ no hair dry/ no lines for internal phone / and do not order room service

breakfast and pool were exceptional

the rooms, breakfast was very tasty, parking and over all security of the hotel.

the food was cold when served to the room and pool could have been cleaned

i went yo reception several times, no staff avaliable until 10am no breakfast until 9am very poor from a highly

the restaurant offers great and delicious breakfast, there are a lot options

ocean view rooms, swimming pool and poolside restaurant with ocean view.

no laundry, no coffee and tea table in the room, no

with some names that deserve to be mentioned like samir from the reception, alami restaurant and room service

the ocean views are breathtaking, the pool is fantastic, breakfasts are both delicious and varied, and the

prices on spa was too much 16 per person to swim for an hour is excessive.

the sun set made it very romantic and kids were playing happily at all times

laundry was massively overpriced (over 22 for a small bag as opposed to 0-4 we paid

breakfast was good. the pool was perfect after a long day

excellent meal for me on very short notice following my arrival at the house and made a fantastic breakfast

maybe just that the staff dont know any english only the owner a little bit and there is no wifi

home with wonderful clean swimming facilities close to the beach and a simple yet tasty fresh breakfast served

- noises caused by laundry room - basic buffet - the toilet door was

shortness of amenities, room service understaffed, not easy access, no tooth brush, no shaving set, no

hotel has a pool bar will equiped

highly recommend the breakfast! fresh and tasty options with a beautiful setting to enjoy it.

staff treatment, breakfast quality, the sea view, the swimming pool fantastic!

spa was close

as part of my honeymoon the staff was great the view of the mountains was awesome and the breakfast was great

mediocre spa not worth all that money. room was not a 100% clean

and breakfast were amazing

huge selection of breakfast, free secured parking

services including transportation (double of what we would be charged with regular taxis) and laundry ($100 for

the room didn't have information that would have been helpful, like room service, laundry costs etc

the room didn't have information that would have been helpful, like room service, laundry costs etc

large pool and poolside drinks restaurant

to use gym, jacuzzi and sauna you need to pay also for hotel guests. hammam was closed.

the laundry service was a bit over priced, but other than that definitely coming back another

the breakfast buffet was very very big and pretty helathy

the kids like it

kitchen was not equiped

staff thanx to lubnah in front desk good location spa is fantastic thanx to basma and hafsah very clean and

the dinner and breakfast were very good quality and the dining room staff were very welcoming

everything was perfect like rooms wifi breakfast and support

they also offered a free airport shuttle which is very convenient for me although the location of the hotel is

close enough to the airport and free shuttle to the airport (but not from the airport)

i also loved the breakfast the following day

nice outlook over the pool

room, swimming pool,clean

the pool area is beautiful

nice place close to the airport. goof breakfast with lots of bread.

slow wifi

breakfast was a little unusual in terms of selection.

the staff was very friendly, they even gave me breakfast before the breakfast time somedays that i need it

no wifi

parking small

safe parking, enough space for a van

om service) girls really loud in corridor, some of them had their babies with them while working

wifi was good

that is the fault of the website booking( the market price is 20 % lower by the way) no private parking as they

close to the airport good price friendly and helpful staff good breakfast

strong wifi signal

the breakfast is very good and tasty

and we enjoyed our stay there as there is restaurant with plenty of choice and very tasteful breakfast

didn t have spa facilities whilst we were there, but they will have later

wifi in reception and restaurant was very good and quick, but in my room it had issue and often

facilities (gym, spa etc) were an extra charge which is not communicated on check in and not clear from the

loved the hotel, the cleanliness the facilities, beautiful pool and ambiance, the staff are so kind and helpful

we left too early to try the breakfast

breakfast, fresh and amazing choices

because of our early checkout, the staff prepared our breakfast for take-away

the kitchen and breakfast experience were truly royal

the pool was really cold and the gym was not up to standards as shown in the advertisement pictures

lovely breakfast

the location and the views were beautiful. clean and cozy size room. the wifi was good.

room, breakfast

spacious and very clean room. breakfast was average but the staff were very nice and attentive .

the cost of rooms, food and beverage and even laundry service is pretty high given the cost of the room

the room service menu needs to be improved thanks

kids friendly activities including kids club, trampolines, pools, gaming room etc

it was nice that it was next to a golf course

old gym machines

amazing lodge! amazing pool and amazing people! we loved it and will come again !

convenient location, staff were super friendly and helpful, the supper and breakfast were excellent, the whole

the whole place smelt like the rosemary bushes that line the pool- so nice

you can do laundry for 5 euro

with the wifi

no wifi

of noise in the bar below at night, but if you're a sound sleeper like myself, it's no big deal

of old town -friendly check in -friendly breakfast -room size good considering location -good wifi (no cell

i loved this place…the decor…the location…the bar is gorgeous…

breakfast was available in the bar below, and although a little bit pricey, it was a good buffet with fresh

it is in a perfect location next to shops, bars and restaurants and the bar that is attached to misiana is

bar down starts was great and service was wven better

location, clean and cool for a hot day, loved the bar in the evening

room is also comfortable for longer stays, has a free of charge laundry room downstairs

was expecting there to be laundry on site but it was not available unless you stay longer and they send it out

i did some laundry and they kindly folded my clothes when they were dry

the rooms and premises are spotless, there is good wifi and a helpful staff

friendly helpful staff, hotel clean and well maintained, good location, good wifi

room, lovely bathroom, lovely decor in hotel, great wifi, great fresh breakfast, nice pool area although never

the pool and bar were awesome, staff very friendly and helpful, so overall a fantastic experience

a place that promotes healthy living with a great spa and is so close to the local kitesurfing scene, i found

healthy living with a great spa and is so close to the local kitesurfing scene, i found the gym facilities a

i would like to recognize a spa employee, named maria

when we were there they had electricity problems with the outside bar so there was limited service outside

was perfect for what we needed, perfect location right on the beach with a beautiful beach bar to watch the

also don’t forget the fabulous restaurant and beach side snack bar

the bar and beach in front of the rooms and lounging area has great drinks and a great super relaxed

shame the beach bar closed at 8pm

the atmosphere, the food, the bungalows and the staff were great. our kids loved it.

fantastic location, beautiful place, good food, big room. happy cats around . pet friendly.

gym facilities appalling, equipment very limited and in need of upgrading

wifi wasn't strong enough for some.

green,natural surroundings; nice bungalows, easy parking, directly at the beach to go

i felt i was on a movie set with the tables all set for dinner on the terrace and down to the pool surrounded

the pool was cold, not warm enough to swim. that was a shame.

extra charges for everything. pet, sauna, menu expensive

paid parking available in tarifa

a beach bar (which wasn t on the beach but had a lovely view out to sea) served great salads, cakes, and

nice gardens,spotless swimming pool ,friendly reception staff,plenty of parking.

parking can be tricky - head for parking san sabastian in the town - they park the car for you and

free car parking, lovely pool and friendly staff. very good price.

friendly staff, a lot of parking, less than 5 minute walk to the beach, very good pool area.

i had the swimming pool to myself even though it was weekend and the end of june

breakfast could offer more options for the price

also wider selection of the snacks in the bar will be useful

nice breakfast ud83eudd5e as well

breakfast opens a bit late in the morning but really not a problem

nothing...well, the breakfast is modest and basic; fried eggs and bacon would be perfect.

grounds, good pool, restaurant very good for breakfast and dinner

the cocktails and food from the the bar were great, it was so nice to chill in the garden

the hotel is pet-friendly, which means you can enjoy your stay with your beloved pet

everything. pool was exceptionally clean and the whole stay was really enjoyable

coffee machine at breakfast only had a choice of sweet coffee

loved everything about this place - we will be going back with the kids next time!

my kids really enjoyed our stay

and dedication that was invested here and i truly hope they will expand (with swimming pool and kids area) and

this was perfect for our family of 4 adults and 2 kids

we arrived 10 minutes before the kitchen closed but they were still happy to make us some food and even brought

well maintained garden with access to the pool, close to the beach, very good breakfast, small fridge in the

thing that could be improved when having kids stay at your place is to remind parents that others would like to

location, the swimming pool, breakfast was good, nice and kind personal, the atmosphere, the room was nice, a

the pool area is completely private and the temperature of the pool was perfect

the pool was right in front our the room, only a little noisy at times with many kids in the pool

restaurant not open every night and hence no bar facility.

the bar area was great,very lively. good atmosphere. very relaxed.

so you had to use the lights which is a shame as you are less than 500 mars from the beach, no bar and didn�

the bar has a a nice location

also no bar seats to have drinks at the bar

noticed that housekeeping did all the laundry ajacent to the

wifi and breakfast (not too many choice)

wifi connection has to improve. too many insects having breakfast with us

very poor wifi. disappointing!

wifi only available in lobby and restaurant/pool area

we couldn't book for breakfast the same day. poor wifi connection.

our room was spacious, bright and nicely appointed, as was the bathroom

comfy bed, great shower, plenty of vanity space around the sink, good-sized closet, fast wifi, easy parking

we had a spa treatment with traditional hammam and one hour of massage

internet wifi speeds are fast, room is perfectly clean, superb

shower, the water's flux is low a bit but it's okey wifi is a bit complicated to catch, not so

the breakfast, the stuff were very nice and helpful, they carried the bags, called a cab for us , room service

we were allowed late check out free of charge because my wife wasn't feeling well that morning

was old version not connected to the wifi boring channels weak signal due to wifi was located far from the room

the swimming pool was perfect and clean