wasn't truly a non-smoking room (so it smelled like smoke), facilities dated and not to best western

breakfast was great

granddaughter enjoied the pool

pool was closed, eventhough the website indicated that it was open

very friendly. we'll lit parking

they said the laundry was unavailable... does that mean they haven't washed any sheets?

the guest laundry room was a bargain price

seperate smoking and non-smoking areas so room didn't smell like smoke at all

piece and quite..big bed was nice and smoking room is nice to have for us smokers..

the hallways smelled like pot but they can t really make that stop people are going to do it in smoking rooms

loose from the wall, gum stuck to the floor, the chair was so dirty i wouldn t even put dirty laundry on it,

we never got a continental breakfast or any ice we didn't see the laundry room so i can't comment on what i

room smelt like cigarettes and weed, wifi didn t work and when we called the help number for the wifi a lady

the pool

charging 50 dallors for security deposit and chrging me 25 for my pet

there is hot breakfast daily

breakfast was awesome and the price was amazing! comfy bed!

it's pet friendly but a dog used the bathroom by the elevator and no-one cleaned it up

massive police presence in the parking lot along with the blood in the elevator were not particularly comforting

pool closed from 10pm to 10am, no wonder it looked sparkling clean, no one uses it

look of the room was really nice, with the kitchen in it and all

pool was not open,just donuts out of a bag and coffee for breakfast

we were told the pool closed at 8, but they actually

he was kind with the pool hours i

adequate parking, even for boat trailer

laundry facilities were a huge bonus

would like room service more than once out of the week

the drawer in the kitchen is broken

designate an area on the opposite side of the parking lot

wifi connection wasn't very stable

they also have laundry room so travellers can wash their clothes and the fee is cheap compared to private

the pool was closed to guests the entire time, the on site laundry was blocked off and the shower was barely

they were renovating so pool and laundry were not available

ran out of coffee and breakfast

wifi shut data off to use wth

unfortunately, we left too early to take advantage of the breakfast

was supposed to be non smoking but heavy cigarette smell, toilet ran all night and sad to say

rooms very clean, staff friendly, breakfast good.

also, at least there was a breakfast bar with drinks

to switch rooms, as booked non smoking room reeked of foul cigar smoke from last stay

if you re staying long enough to do laundry find another spot

beautiful room, nice walking area for pets, ice machine and laundry

room had an old and dirty carpet on the floor and it smells very bad eventhough we reserved a non smoking room

smoking room

could meet my accamodations but failed too i had a allergic reaction as well they put me in a pet room i stated

really close to interstate highway, kind personal, great wifi connection

wifi didn t work. air conditioning was poor.

to find big truck parking for me the wifi is excellent right off i-95 very happy if a trucker needs to get out

also my second trip this week was with 2 german shepherds and our pet friendly room was excellent

i arrived later in the evening and when i asked for a late check out time they allowed me to stay til 12pm

wifi was not a usable spend

the wifi wasnt working at all the whole weekend

you get free wifi, a nice roomy fridge, a microwave and a hairdryer in the room

the wifi strength was very good

wifi worked but slow

spacious room. $10 pet fee was cheaper than some others.

they advertise wifi but i was not given a passcode to use the wifi and no one answered the phone when i called

desk ladies were not as kind as typical hot tub wasn t working and i didn t know laundry - 2 machines

laundry light not working

could upgrade laundry to take credit cards

our room on the first floor was in between the pool and the laundry room which produced an odor in our room

trash out everyday; the housekeeper was rude when telling us we had to go to laundry

door slammed on the first floor. maybe staff laundry room.

i ultimately chose this hotel for the indoor pool, but that meant giving other things up

desk was kind enough to help us with our bags and fill my breast milk cooler with ice from the bar so we didn

room was quiet, parking was easily accessible, and staff friendly.

the hot tub was down but the outdoor fire pit and heated pool are open until 11 pm and were just what we needed

the young lady at the front desk assisted with providing a key to the laundry room for me

parking was poor

loved being able to cook on the grill, the pool and the breakfast

the pool was did not have water in it. i was looking forward to that amenity.

it was clean, comfortable, and pet friendly

free laundry staff excellent.very accommodating.

full kitchen free laundry

it has all the conveniences. small kitchen and laundry facility.

the laundry room needs attention.

proximity and access to food and shopping. ability to do laundry and use of gym during stay.

not even one tiny plastic bag for our soiled laundry

the pool and fitness room was closed and i never could get my game connected to the wifi

covid restrictions lifting, it was very disappointing to not have the gym, pool, room service or restaurant open

location was great. breakfast was good.

no free breakfast.

guest laundry room was out of service too

convenient for our travels, clean, friendly check in staff, breakfast staff and laundry staff

pool was dirty and unkept unable to use laundry room

the pool was cold and cloudy

the pool was close during my stay.

guest laundry needed lots of quarters and who carries that many?

that the wifi couldn t connect to the tv.

gym was a little neglected with the cleaning but still was able to use and had a decent amount of

staff, comfortable, clean, breakfast, location- very happy with hotel..

everything was explained- breakfast, wi-fi password, where pool, gym etc we re

everything that you would need was in the room, except a plastic laundry bag for dirty clothes.

laundry service had one washer and dryer for the whole building

wifi, did not work

breakfast was good. staff at front desk and throughout facility was friendly.

no wifi signals

oh by tue way i was impressed that they had a laundry room for guest

clean pool, staff nice and connected to a restaurant.

there was not a daily room service available. one needed to request for the service.

i also loved the fact that the outback was right there in the lobby and offered room service

stay was horrible never got clean towel no room service they never picked up trash or clean room the fan in

need additional handicapped parking near front door.

com to really draw attention to whether this is a smoking room or not

booked a non-smoking room

the breakfast was good . breakfast was served in a very safe manner.

a non smoking room, due to daughter having asthma

$150/night and i have to carry dirty laundry down to the desk

the hotel room iis a mini apartment with home comfort include gym, laundry area, snack & coffre area

free laundry room and complimentary coffee

there's a laundry room located on the first floor free to use

laundry facility was out of order my whole stay

laundry facility wasn t convenient only one washer working and only took quarters

modern, very clean, excellent breakfast.

love that is pet friendly

breakfast fresh hot food

had a few baseboard tiles falling off in kitchen area. missing a fork for our group of 4.

laundry was out of order, bathroom had someone else's hair in the tub, paint peeling over

convenient, clean, comfortable bed and good basic breakfast

first night we didn't have wifi so we called down to the front desk and they were supposed to send someone up

the wifi was weak and hardly worked in the room or lobby

keep coffee hot, after breakfast it was just warm

wish the breakfast hours were a bit longer.

also full kitchen (no oven but stovetop)

parking

the room and the hot breakfast choices

was very upset to learn of a $100 non refundable pet fee

breakfast offered, was put by the pool and laundry rooms

if you want to save money of laundry you should lower the rates

no usb plugs and wifi went in and out

friendly staff. great breakfast.

it was quiet and the breakfast was good

i was close to the laundry room and heard the noise from it.

price of one candy bar was two dollars and fifty cents

parking lot not very well lit

the parking lot lighting in the back of hotel wasn t good at all.

i didn't connect to the wifi system

bedbugs, roaches, unclean room, laundry was not clean, cigarette burn in the bedsheets

no staff to do laundry and clean rioms. sheers were dirty

slow wifi

then why are you a pet friendly hotel

available, i could not hear any road noise at all, everything worked and was relatively clean, wifi worked well

the laundry room was terrible

need more breakfast options

excellent hotel. very clean and staff were very helpful. the truck parking was a huge plus.

requested a non smoking room but apparently there was smoke odor in room, which made my partner uncomfortable

we didn't have breakfast there because we needed to be at the hospital before 6:30 am and my husband could not

the roof top restaurant and bar are perfect for downtown gville

loved the decor, cleanliness, and the gym was amazing

location is perfect to visit family. food is great. love the rooftop bar and gym.

location is perfect to visit family. food is great. love the rooftop bar and gym.

the staff was banging and talking directly above my room into the laundry shoot at 1 am

cause of the covid-19 all facilities was closed and no breakfast at this time because of close contact order

swimming pool was not usable

the gym facilities are useful

mainly just the breakfast wish they had regular bread or biscuits or something like that

i loved the fact that a laundry room was very close by literally right next door to the office

like the fact that the rooms have a kitchen and a bedroom and livingroom, and there's a laundry facility on site

well lit parking areas; even ground floor felt generally safe

i was surprised to see the parking lot full of snow and ice

kitchen was complete with dishes, cups, utensils, coffee maker

4 which is what i booked, breakfast was sub par and closes at 9 which i found to be very early, wifi connection

easy parking

the pool was just a little dirty..

i enjoyed the breakfast. it was very good.

everything was better than anticipated. the last thing we said, when leaving parking lot, was,

also a laundry for guest would enhance the stay

pool was dirty. didn't use because of it

like the area that it was located even though someone hit my car in the parking lot

we expected pool to be operational, it was not. great disapointment for family

the indoor pool was clean

took over an hour for room service to show up

being watched during morning buffet and not being told kids under 12 eat free breakfast was

the distance to the parking lot was a long haul. one elevator at the front of the building.

the room was clean and the staff was friendly. the bar options were interesting

an issue with was how long it took to get my dinner but, i do realize they were also cooking for room service

was shabby, and lacked cleanliness, couldn't connect with the wifi

people sorounding the cars in parking lot smelling like mariguana.

the trash outside was overflowing and over the parking lot

cramped parking lot

pool wasn't cleaned so couldn't open in 100 degree weather