they said laundry service was free and took one day, it took three days and multiple calls to get my clothes

the pool area is very nice and clean, and everything is thoughtfully designed for a comfortable stay

distancias para movilizarse dentro del hotel, las habitaciones estan viejas, no hay servicio wifi, la comida

no wifi

drinks from the bar watered down and hit or miss in taste, sometimes okay and sometimes tasted like water

view is really there, beach is cleaned every day, room service good and flexible, some speaks

-people are so noisy outside middle of the night -wifi is very slow -sound proof door needed

wi-fi connection was very weak breakfast should have been included for the the money paid

the uses of 3 different hotels. breakfast included was a nice touch.

the beach view , super clean facility, excellent breakfast, and super special services.

serviceminded staff at the reception, made it dificult to turn in laundry

pool is quite simple but enough as mainly you would be in the beach

charged me extra for breakfast that was included in the hotel rate

too many kids running around

the restaurant staff one evening (about 5 or 6 of them) were chatting around the bar and he was clearly signing

they recommended restaurants and helped arrange laundry service while we were touring the island

bad service, bad food, very poor house keeping, no amenities but a swimming pool, and a terrible location right

s complete new and very clean, also the wifi was decent , allowed me to work a few days from this paradise

the pool was dirty

worst part of our stay was that for two days there was no wifi service and nobody seemed to care about fixing

good breakfast

she did our laundry

very clean room and confortable bed, wifi. miss mazie is helpful.

gorgeous small pool and sun lounging area

is next to reception, under stairs, next to a communal bathroom and inbetween their kitchen and laundry room

when we arrived the next day we got an early check in without any additional cost so again big plus

lovely room and comfortable bed. nice private spa pool and friendly staff.

conditioning was automatically stopped during the day, water is cold, wifi slow, a bit from the

the breakfast was delicious and the location just perfect for what we were looking for!

kitchen is big and we enjoyed cooking there during our stay

the kitchen was very spacious

very close to one of the best beaches of the island, well equipped kitchen, good price

you will share kitchen, living room and outdoor patio

the cleanliness of the room and kitchen

it cost me again 5 minutes knocking on his door before he gave me the password of wifi

we had an extremely positive experience at this beautiful villa and the breakfast was yum

room service required a reservation which didn t make any sense

wifi was working very well, compared to the rest of

what we saw from the hotel was not much other than the lobby and an extremely small pool

the included breakfast was very nice and we even had dinner at the hotel one evening, all of the food was

the swimming pool was very nice, the bedroom was nice too

breakfast was included and it was fine

breakfast is okayish

breakfast could be better (fruits were not available and the juice was powdered)

well eggs for breakfast everyday. fruit would have been nice.

the room was cleaned every day and breakfast was different every day fernando and patricia treated me

are so kind and attentive and helpful, there is new kind of cute breakfast every morning, the pool is beautiful

wifi was off and on (mostly off) - had to work in the lobby at times

fernando is an amazing cook and you will not forget his culinary skills at breakfast

good breakfast, room very nice and clean

included in our room (at time of booking) that are not actually included are: - bottled water - pool towels -

the breakfast was perfect every morning, and very friendly

the breakfast is very average, only open for an hour and a half window and never enough food, when

guests can also enjoy a delicious and satisfying breakfast, adding an extra touch of care to their experience

the wifi does not work unless you sit at the reception outside and even there it is very weak and

breakfast was great. other meals were good.

i especially enjoyed spending time by the pool, which was clean and had a great view

the bar and their staff. liquor quality not the best but it s not the worst.

the breakfast was good and plentiful but we did not like the offerings for snacks or dinner.

food was not great, my room was not deep cleaned, music tooooo loud at the pool, at the website was saying has

the staff are lovely and kind. the place itself, pool, restaurant, wonderful.

pool is nice, view is amazing

breakfast was pretty decent with serve-yourself options for bread, yogurt, coffee/tea and cereal,

good breakfast

the pool roof during a saturday afternoon despite the hotel was packed and lots guests around and kids in that

for example, you had to pay for your laundry when ti was delivered regardless if you had available cash on hand

the bar staff by the pool were extremely friendly and helpful

swimming area is small, but calm and good for basic snorkelling and kids swimming

location was good and it had an ok gym (ladies shower was not

swimming area is small, but calm and good for basic snorkelling and kids swimming

the staff was friendly, specially the lady who served our breakfast

-room with out window - breakfast is not so good

the photos didnt match with the reality. the bathroom was awful. the breakfast was very poor.

good air conditioning and wifi in common areas, hot water and basic good breakfast

room had no window and the wifi didn t work at the end of the corridor that was leading to our room

disappointment was the staff, whatever we asked for (longer luggage storage, earlier check-in, laundry service

was no wifi or cell service at all

pool, no food after 10, absolutely no value for money

room service was poor in fact very bad

gym had virtually nothing in it apart from a couple of running machines a bike and a few dumbbells

the breakfast and dinner buffet had a lot of nice and delicious options

our package had free breakfast and dinner

the dinner or breakfast time we were not allowed to get coffee or drink ourselves, but it was not a big deal

breakfast and meals are very good

the breakfast and dinner menus were too repetitive

however the hotel has a prompt laundry service and they are working on getting clothes lines for the rooms

no breakfast

breakfast is not included

breakfast next door to hotel is great value and high quality

no windows or fridge in the room. no restaurant or breakfast available at the hotel.

it is not only its location, but also the utilities, beds, kitchen equipment, ample space inside rooms, terrace

it had a kitchen too

the wifi was weak. it could have been a bit more cleaner in the kitchen drawers.

wifi - poor connection in room - better outside.

wifi not covered in my room

the room was very clean, the shared kitchen was also very clean and spacious

the entire place was spotless, the fully equipped kitchen allowed us to cook as much as we would liked (to save

water, a/c, awesome staff, swimming pool, it s possible to park a scooter, nice options in the frigobar

breakfast that changed everyday, good quality and size, nice swimming pool and great service from staff

wifi didn't reach our room

free breakfast and free bbq. good vibes and great hospitality.

the breakfast is only one plate that is already chosen (one option), the shower is cold

laundry service a bit pricey and ac kept turning off and on again.

this was annoying as i was on vacation in a town of medellin which had horrible wifi and i had no access to a

wifi was generally good, but not the best hotel wifi i've seen

wifi was very poor and it takes time to surf the internet.

property is located in a great area, it was really clean, the breakfast offered great variety and the staff were

wifi was great for remote work

location staff very friendly beds good wifi

were doing local repairs, pool was not working and other facilities were not accesible

like a people farm 100s of people around the pool area

the bar staff were friendly.

staff was really nice, bar open from 9am to 2am, serving nice drinks and cocktails

wifi was patchy and there was no manual in the room to explain everything

wifi only available in the lobby and not in the rooms

wifi was not available in the room

breakfast poor, with limited options and without self-service

the breakfast was really good

no wifi dated old moldy room yet with a balcony on the ocean the rooms need to be updated

breakfast was good, and included in the price

i enjoyed the location, the hotel is directly across from the beach. the breakfast was fine.

good breakfast

putrid and dirty. no wifi. overpriced

the wi-fi was not in the hotel room, you have to go to the lobby or the restaurant to get wifi

very nice and quiet rooms, close to the beach. good breakfast

small details in the room could take your stay at zafi to the next level: include a mini bar with glasses, a

friendly staff and good amenities, the pool area is great and has a nice little bar

our highlight was the breakfast, simply amazing

fast wifi

a bad odour - lack of anemities what a 4* hotel should provide, like iron and iron board in room, laundry, free

the pool was great and the jacuzzi was a nice addition

i was able to use the pool after checkout while waiting for my flight

nice breakfast.. clean rooms and room service was excellent

staff was very friendly and breakfast in morning was excellent with fresh fruits and foods

i was never able to connect to wifi

the breakfast hall resemble a jail cafeteria with no ventilation, crawded with long line ups and

the wi-fi, the state of the room, the choice of food at breakfast

poor breakfast

bathroom, the patio doors would not close properly in the bedroom, it was extremely noisy and at breakfast choice

has been flooded and that it stank of humidity, we had to yell to be heard and get a 3rd room laundry was a rip

100% clean rooms, staff is very friendly and quick also when i had some extra wishes with food or laundry they

laundry is very expensive

they have laundry service, which is super convenient

minor things, empty minibar and the fact that i can't carry a tab till the end of stay with the use of hotel

the wifi is super flakey, the mini bar was not restocked, there was no room service

the location and good breakfast. staff very helpful

is no shade in the ocean / pool area

comfortable bed, bar on site as well

the small swimming pool the pier with bar and seating access to the sea to swim and snorkel

internet at all during my stay which was very annoying, just a wifi is provided to show there is a network but

close to the beach and also near a super market peaceful and calm neighbourhood kitchen was well equipped, as

paper - only one for few days stay, for more we were asked to pay extra; only one out of four kitchen burner