room, pool, spa and fire pit was very nice

asked for an early check in because i was coming for a celebration of live for my best friends husband and they

breakfast was good & the lady that served us was awesome

no free breakfast

the pool and gym was icing on the cake

i liked the location, pool was nice ,a bit to warm, even though on major route very quiet

door to our room did not close all the way, and neither did the back door entrance to the parking lot

staff breakfast and beds were excellent

the parking lot was empty

the pool was closed for renovation and it would have been nice to have been able to use it.

laundry facilities for guest use was available at $3

handy laundry and walkable to food outlets if needed

laundry facilities on grounds and reasonable, clean

loved the sofa and mini ottoman tables; the closet was huge and even fit our empty suitcase and laundry bag

the washer didn t work. i had to pay twice to get my laundry washed.

2 police incidents in parking lot

the room smells of old cigarettes & the shower drips & parking is nonexistent.

wifi a problem there was supposdly a hurricane coming. lost power

no answer at desk when i tried several times to call to ask for wifi access info

not many kitchen supplies

we forgot our laundry in the room and it took 4 phone calls to get an answer that they had it.

great rooms! huge bathrooms! amazing pool! laundry room came in handy!

location, wifi, laundry on site, friendliness of staff

on the website i specifically looked for laundry on property

the laundry dryer was broken but not marked as such. i wasted money and time trying to use it.

the pool and the laundry was nice

guests laundry is great, clean, new washing machine and dryer

convenient laundry facilities that accepted

and my room was next to laundry, loud and busy spot

laundry facilities are good machines and take credit cards

the laundry room only one washer machine is seen and the soap dispenser was not working to dispense the

was not aware of internet service. always had access to the wifi in other hotels.

few choices for breakfast and starbucks the wine bar only open limited hours.

generic pool

pool too small

laundry facilities in building

to the property was a little tricky and the wifi was limited or you had to pay extra for it

everything was perfect! breakfast was delicious

the sofa bed not that comfortable. the room was small for 3 adults and 2 small kids.

didn't get an opportunity to use the beautiful pool!

old refrigerator in the laundry room makes for tight squeeze

cottage had kitchen, living room, 2 bedrooms, laundry room and outside sitting area

central downtown. available parking. easy to get there.

the room reminds you of a one bedroom apartment with full kitchen and living room

cute little tiki bar downstairs

clean hotel, nice pool, bars and restaurant. friendly staff. great view of boats in marina.

pet rooms have no fridge or microwave

very pet friendly

property manager complained when my husband used the garden hose in the parking lot to wash love bugs off the

loved the view from the balcony, the pool, and the character

easy parking and check in. clean and quiet rooms. nice breakfast.

bed/pillows, quiet, breakfast had a nice selection, lots of free parking, staff was kind and attentive

pool closes at 10 lol.

breakfast was very good everyday something different karlene was making sure everything was right

room smelled like pet or mold

while i was there, it rain heavy and the most of the parking lot had very high water.

no warm water at the pool shower to rinse off.

bedroom, living room, bathroom, kitchen

room had lots of space, including kitchen with fully stocked dishes

clean and spacious. nice staff. but not enough parking

breakfast included, bacon and eggs every morning, staff super friendly and laundry on site was a bonus

really like the laundry room

macdonald s is across the parking lot

the pool and breakfast!

pervious experience with booking 's advertised breakfast has been the pits

convenience, i'm a little upset that the wifi still not working i am sure you are working on it

was a giant pothole in the parking lot directly in front of the hotel entry way

hotel staff is very friendly and professional. great breakfast.

hotel, super location, very friendly staff, in a nice breakfast bar

customer services, locacion, breakfast, very good the staff

location. 1 bedroom was very roomy, full kitchen and laundry

getting a luxury condo not a normal hotel room, it is great if you have kids and there is a full kitchen

location was excellent - near golf, restaurants, grocery store

size, staff, pool, safety.

and easy to reach from the highway and yet peaceful, quiet and beautiful among the lakes and golf courses

dryers on laundry did not work well

the complementary breakfast

loved the corner room with a separate bedroom, kitchen, and living room

and go breakfast clean the pool area stayed for three nights and never asked if we needed anything since they

kitchen in room bed was comfy

was horrible, no television all night no wifi therefore my work project was not able to get done

staff super nice and helpful. clean and good room. nice restaurant and bar onsite.

the rooms were lovely clean and spacious with ample parking available

hardly any lighting in the room especially in the kitchen area

breakfast was nasty room had no towels & we did not get room service

the had laundry facilities available for guest

there was not anything i did not like except the laundry room was out of order.

laundry facilities were a bonus

all essential facilities including laundry room, good breakfasts, coffee and tea bar available

nice room good breakfast had laundry facilities good restaurants nearby

loved the ability to do our laundry on site

lobby was nice and laundry

good to have laundry in the facility

when i pointed out how disgusting it was to see them in the dryer in the laundry facility the front desk kicked

room , no ac or head fan only , had get washcloth from office sent me to laundry room worker didn t speak

dirty laundry and waobbly toilet. overall a dirty place. would never return. .

amenities and service, i had to take my own towels to the laundry and ask to have my room cleaned or my bed

location and parking were great

convenience of make yourself breakfast,with the provision of prepared ingredients was great(promised freshness

i expected a roomy size gym but the gym was 3 machines in a very small

laundry mat -washer did not rinse my clothes good and we had to ring some of the water out

things were missing in the room-no clothes hangers, handles missing off of drawers, no laundry bag

what really made me upset was we came away from out of town with the kids thinking that we was gonna be able

the bar was closed

restaurant and bar area needs critical updating

beautiful view, nice peer close to beaches and entertainment. free laundry.

free guest laundry

we had a leak in the bedroom ceiling and never received the wifi password

never received any instructions on things such as wifi password, check in process, or check out

if you need the wifi password, ask for it

laundry facilities were on the 3rd floor

good breakfast

the parking was ample and the pool area was nice even though we did not use it

the pool was closed

in parking lot was nonexistent

laundry facilities

staff was great and great laundry facilities and hotel was very

my room was small but for the value it is ok i was sadden when i went to wash my clothes in the laundrymat, all

the breakfast was exceptional and well stocked with a nice variety of fresh fruits and breads

employee was very helpful and made my kids plates of food

only thing that made our stay not be perfect, was the lack of laundry services in the sandpiper tower

laundry machines available

all of the amenities like the golf course, beach, pool, etc.

the faucet on the kitchen sink was about 1

beautiful beach and pool area. live music by the pool one evening.

wasn t open, no detergent to buy in laundry room or change machine

the room was very clean and updated with accessibility to wifi and charging ports

their wifi was excellent and the staff was very gracious

there was no dinner or bar service

went to have drink at bar last nite

t like location of room next to laundry room

kitchen was perfect and lobby cupboard was convenient

room had a notice saying they would clean the room everyday, but i had to call room service to actually get them

loved that it is pet friendly

gym was too small and poorly equipped, there were not even mats or resistance bands

no change to do laundry

breakfast, the staff, pool, and that i was able to do my laundry.

laundry room was quite grubby and only one of the two washing machines was working

laundry detergent a little harsh had me itching.

make sure you bring quarters if you want to do your laundry

l took forever to make it comfortable the ice/laundry where covered in bugs

breakfast eggs were slightly over cooked, microwaved i think

if you are near your room which is very far from the smoking area and one of the staff finds you smoking, they

the room was non-smoking but somebody had smoked in it and it reeked like an ashtray.

large pool

laundry is $2

kitchen lacked simple items like a potato peeler but if i called the office i’m sure they would

big space for family. kitchen adds score.

we didn t like, i could only say that it would be nice to have a restaurant on site and the pool oceanside,

heavy stuff upstairs n there is an elevator and lots of 1st come 1st serv parking

that our balcony would overlook the pool rather than the beach kitchen needs a baking pan and laundry

also good to have a fully equipped kitchen with dishwasher and laundry facilities

i booked, it was not clear that our balcony would overlook the pool rather than the beach kitchen needs a baking

great wifi

there were broken things and holes that my kids could stick their hands in

the only complaint i had was there was no laundry facilities onsite.

no laundry room facility on site.

description said laundry facilities on premises. none available.

wish had laundry

building and laundry room provided

pool experience somehow lacking. didn t care for the noise caused by the water arch fountain.

great restaurant and amenities such as outdoor pool, beach chairs and umbrellas

small pool area and stressing about finding a lounge chair by the pool or beach

the staff is amazing, and we love de pool area!

on the beach. spa. pool restaurant

laundry room on site, snack store in lobby

the laundry room was a huge plus and very convenient

requested laundry bag which i had to call again to get it

inexpensive and nice laundry facility, wonderful bartender, awesome quesadillas

laundry was outside of the hotel

laundry outside and the staff offer like a quiet room.

the pet fee is exceptionally high for a one night stay

asthma, i had to leave the pool area twice because of smokers

the cleanliness and the breakfast.

room service comes in to-go plastic containers with plastic forks and no plates

laundry prices really helps in getting clothes done staff great

club benefits should have been explained. laundry facilities had broken door, not accessible

everything. especially the bar man who served us at 10.30 at night.

the pool

the only thing missing was the lack of the shuttle service due to covid i am sure.

eggs are nice and varied everyday everything was great nice price for laundry and enough units working

i felt as though the pool could have been cleaner. the water seemed a bit murky.

lots of people were relaxing at the pool or walking the dogs

the room seem so luxurious with it s new modern kitchen which included a full sized refrigerator and a

brand new building, very modern and clean! full kitchen, nice living area, overall nice room.

it has a laundry no questions they are not behind you cheking that you do all time

clean, good breakfast, accommodating staff and great location.

pool area was small but nice

wish the pool area was bigger.

breakfast, i stay there with my family of 4 for 5 nights and i understand the protocol for covid

it was close to the laundry room at the lobby floor and very noisy.

open and comfortable lobby, nice seating areas, bar and restaurant in back

pool

gym is old and everything broken , it s a pity a hilton like this

the food and kitchen staff were awesome would go there to just eat the food

she helped me with everything from making sure i was in a convenient room (for laundry) all the way to what i

conveniently located laundry facilities and priced comparably well enough in what is a very overpriced area in

the nicest one on property was the lady in laundry who was helpful in washing all my covers for me and giving

was able to do laundry. slept pretty well, until 9 am.

check out they don t have no late check out and plus they don t clean the room every day the laundry room

didn't have a good laundry area

the laundry facility is empty (no machines in there at all)

laundry, excellent staff, beautiful scenery, waterfall, very quiet and peaceful, decent

laundry required 24 quarters to wash and dry one load

and love the free laundry

wasn't a laundry room at the hotel but there were plenty of laundromats close by that did wash and fold

your devices, bed and bathroom clean, confortable for sleeping well, kitchen area, big fridge, laundry outside

it had a kitchen n couch , suit kinda feel to it.

kitchen

it resembled an extended stay with a full size refrigerator and a mini kitchen with a stove

comfortable beds, good water pressure in the shower, laundry facilities available on-site.

smoking in next room seeped into ours

clean. boat parking. no bugs. t. v.

i know this is a smoking room, but there were burn holes in the top comforter

close to the lake and boat parking

parking

breakfast was amazing too

had not given me the two beds i had requested and instead had me in a king smoking room

the pool especially because noone else was there

we were put in smoking room

swimming pool was a little bit neglected

i no loved the hot breakfast that was included and the soft bed!

the facility and swimming pool was great

it was clean, the staff was great. breakfast was good. the bed was comfortable.

very clean, modern decor and best complimentary breakfast

like your at home,full kitchen, living room,very comfortable,quiet , breakfast in the morning, laundry room,omg

didn't use the laundry facilities but plenty of equipment

the price and guest laundry room

being able to have access to a full kitchen to cook and store needed items and having access to a laundry facility

ample free parking, clean bedding, quiet room, nice surroundings.

elevator has a problem the laundry machine and dry are too old

laundry room breakfast is good location excellent staff outstanding

although we couldn't do our own breakfast, it was still

parking too small

we went to the breakfast the first morning it was sour milk for cereal, thankfully some of our kids still needed

the hotel was clean, they provided us with free soap to use the laundry facilities

the palm trees, pool & the laundry room

the breakfast selection should be a open breakfast bar especially if it s included

the bed and kids love the tv to watch you tube

for the price we paid it a complimentary breakfast would have been nice.

they have a laundry facility on site that takes $1

bed; quality climate control in the room; decent breakfast, super-friendly front desk, laundry room with coins

hotel had no choice but to remove breakfast buffet and daily cleaning, due to virus (which is best) but everything

clean, safe, and family/pet oriented. the breakfast had many, healthy options.

pool and patio w fire pit close at 9pm, which is a bummer for relaxing at night w a swim and fire

kids literally racing each other in the hallways outside our room at 10pm-11pm

of the restaurants behind the hotel take up many of parking spaces and a few large trucks parked outside of

noisy little kids running around at 10pm.

no spa or room service available

individually wrapped options for both kids and adults

the laundry room was humid and had a smell

the kitchenette comes in handy, as well as the laundry room

tv network never connected, parking lot was closed no

enough up close parking, but what was availabe was fine, except for the heavy equipment taking up parking spaces

large suite with full kitchen, dining area, living room area and large king bedroom area

more charity for breakfast. a diabetic is limited on their food intake.

parking and close to everything no the room was smell because the carpet was wet and

were pulling a 32' livestock trailer and worried about finding a hotel with ample parking

pool

pool needs to be maintained better and garbage cans outside of the exit doors need to be done daily

laundry is available on the ground floor at a cost, (there s only one washer and dryer) but not

no laundry service

the cost was a little high and the laundry facilities was under construction.

me, my wife and our kids loved it

didn't connect me to wifi like they said

enough towels and toilet paper, no garbage, ice machine not working on the floor, laundry system doesn t take

2 of the 3 washers and dryers doesn't work so doing laundry was absolutely horrible i waited 5 hours for an

without hot water, broken elevators (not cool when you re on the fifth floor, with a dog), no wifi for a few

was one particular door, from the parking lot, that was left open 24/7

it was very quiet and room was comfortable. the pool was clean and quiet also!

you can do your laundry and there is a gym in the hotel

oh laundry room was tiny and you were only allowed to use the app

laundry facilities could have had extra washers & dryers in a bigger room

tell you about until check in ended up being an extra hundred fifty dollars and i tried to do laundry they only

it was ok no room service

were dark and ours was behind the main laundry so a bit noisy

sound like a space ship all day when they do laundry plus the toilet wouldn't flush have the time had to open

i had to walk around the dirty laundry to get to the stairs

when i came back to the laundry, all my clothes were stolen

we used the laundry facilities to wash our clothes, but unfortunately, some guests had left their items there

the room smelled strongly of pet urine

pool temp was perfect

breakfast was still there and it was awesome to have whenever you wake up

the breakfast was delicious -waffles, fruit, cereals, bread- the beds and pillows were soft, good wifi , good

they said they offered a shuttle on their website, but did not

the parking, grounds and laundry were all welcomed

laundry, gym and biz center all in good working order

nicely decorated, laundry facility, excellent breakfast, floor design of room, spacious bathroom and kitchen

laundry service was good

fumes from laundry

pool

didn't like all the roaches in the room the staff is always sitting out near the pool monitoring everything and

no wifi in the room unfortunately.

in the middle of the night a woman was going around the pool screaming for someone as well

had to sit at pool to use wi-fi

clean facilities, nice laundry, excellent exercise room, and perfect room

breakfast, laundry machines availability, quiet, friendly staff

self coin laundry, free parking, convenient to airport

large clean room, plus there's a laundry room available to use

bench press in gym needed

the shuttle bus picked us @ the airport

pillows extra fluffy breakfast was awesome

hair on back of toilet tank, breakfast bar empty @ 9:30, blast supposed to be till 10.

the kids loved it

i felt like the pool area could have been a little bit more cleaner

wish i would had a chance to pay for the laundry with card because who owns $2 of quarters now

high floor away from elevator, put on ground floor across from laundry

shuttle service was a

room service came with plastic cutlery in take away bags and no plates. outrageous!!!

very centrally located. only three blocks, so a short walk, plus there is a shuttle also.

have just two washer/driers so you need to wait to do laundry

also the laundry on-site is only two washers/dryers so it takes time to use it

swimming pool and the grill made the stay more fun and it was great to do laundry at the property

rudimentary breakfast - thanks to covid. tiny and busy laundry. slopy cleaning.

the size of room, the pool, great breakfast

access to laundry

hotel employee was nice at the airport location. laundry room was ok with good machine.

hotel was very old fashioned,lack of security cameras,dryers in laundry facilities was broken,homeless people

laundry room has old washers and dryers that do not dry clothes fully

i didnt have time to go buy detergent and use the laundry machines on site

complimentary evening cocktails was cramped in a small area and with kids i didn't partake of this benefit

the kids didn t even want to swim in it after finding so much junk, dirt, and living things in it

the front desk representative was amazing at helping us move to a bigger room because of the kids

think the pool area needs some work

i was not told there was no house keeping or room service until after i was already booked in

room was by laundry room and cleaning ladys lounge

no laundry room

t sleep had to go book a different hotel, manager was no were to be found, employee doing laundry(housekeeping

he said i could check back in an hour to see if the laundry would be done

laundry facilities

staff and location was great. the parking was convenient.

we loss our pool view in the new room

the pool was well maintained and clean, with late hours. staff were friendly and helpful.

rooms and pools

i was in the fitness room until after 10, so i missed it

location was very busy traffic wise & no guest laundry facility

to wash a few clothing items and laundry service was not available

i wish it had a play area for the kids and a laundry area

there is no business center or laundry

were no laundry facilities, so i had to drive down the road to a laundromat to wash my clothes

nice pool area with outside bar and the galley bar/restaurant

excellent room service and friendly staff. amazing pool.

free shuttle service around the city was excellent

shuttled next back and forth from the airport

fast room service

rooms were really big and well equipped with a kitchen and seated area , beds very comfortable

kitchen was well equipped and the room was spacious - both a nice surprise, as was the complete

their breakfast was good enough

the room wasn't cold and the kitchen looked beautiful

we really also appreciated the egg whites and healthier choices for the buffet breakfast