guest laundry was good. location was excellent. no air conditioning. clean but dated.

the bed was very comfortable. the pool is very nice.

check in was a breeze and they were able to accommodate an early check in for us

location is perfect, parking, and staff were amazing.

ample parking right outside the hotel

chalet facilities included were a real highlight as was the outdoor area of the hotel with heated pool, jacuzzis

satisfactory and there were options available for room service dining.

pool service was awful

outside the bar think you should have rugs to keep warm

service was great. from the spa personal to the ski concierge, all were nice and helpful.

pool be cleaned more but the cotton wood were bad so it s ok, did not mess up our trip

the gas fireplace whistled when it was turned on.

the rooms were nicely updated and tastefully decorated, and we enjoyed the in-room fireplace

stay in the best location, breakfast included, complementary open bar in the afrernoon, valet parking, great

we loved the pool area, breakfast, and location in vail village

was never able to enjoy breakfast was delicious and had great service except it was downstairs in a area with

the spa and store are high quality

with two small kids i decided to splurge and get a ski in / ski out property

luxury hotel with nice pool & other great amenities.

pools too crowded - kids hours would be a good idea

the staff was friendly and accommodating, the restaurant was delicious, the facility pool and spa is great,

everything. location, room, spa, pool, staff, restaurants

sorry i didn t get the full experience of the nice bar because of covid

beautiful property with an even more beautiful pool and spa area

also ate at ranch bar and restaurant it was very good as well

the coin operated laundry was useful

loved the bed, loved the bedroom fireplace, loved the mountain view and tiny balcony

nice mini kitchen with a fridge, sink, 2 seat bar and great coffee maker

there was a great complementary spa just down the road

pool opens at 10 am when you have to check out !!!!

coin operated laundry machine on site was convenient

pool/hot tub/location breakfast staff

pool and hot tub were superb

were incredible and the breakfast and dining room, in front of the open fire was priceless for my kids

perfect if you are traveling with kids

housekeeping was there at a moments notice and everyone from spa professionals to valet was accommodating and

fireplace. bathroom. breakfast freeparking. shuttle

shuttle service made it super convenient to visit nearby vail village

room overall was very nice with the fireplace, balcony & comfortable bed

fireplace was good for ambience

fireplace was great in the room as well

super fast room service

secure wifi was not available

the spa was amazing! breakfast was delicious. staff was so welcoming!!

the staff, the location, the pool, hot tub, the steakhouse. everything about it was fantastic.

were very accommodating and helpful - they allowed me to use the pool and fitness center when our room wasn't

excellent shuttle service to vail

ski butler room serviced daily free parking well stocked kitchen

the kitchen in the units have almost anything you need

asked the front desk guy can you shuttle me to avon can t do that ?!? .. very weak

laundry detergent, broken hairdryer, bedroom got really warm at night

the residence was missing basic items like laundry detergent and most basic spices in kitchen.

wasn't informed that the laundry bag on the porch was clean towels every day

& upgrade to the next condo which was incredible updated with beautiful furnishings & renovated kitchen &

people staying in the condo building who had 15 kids with them and this group really hogged the pool and pool

situated for a glorious view and for a long walk on the trail the trail right behind the pool to see more

loved the hot tub and heated pool

was great, with a stream you could hear from the pool

were kids running all over the place - small children who weren't always well behaved, and with parents

pool

i must praise the evening manager, glenny, who went out of her way to help me using the laundry facility

after being nickled and dimed fur everything i was disappointed to learn that guest laundry wasn't included in

laundry facility in this hotel which is operated by payrange

great breakfast, great rooms.

rooms was gorgeous! service was awesome, the shuttle system is really helpful!

laundry only takes quarters and there was no change at the front desk, or at the bar and

bed and laundry

the bed and the guest laundry

lodge-like feel, spacious, welcoming, lobby and bar area. nice pool and hot tub.

friendly staff from the check in desk, bar service and shuttle drivers

pool wasn't open. it isn't ideal to walk across the parking lot to play pool, work out etc...

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

had to stay there on easter unexpectedly and my kids were thrilled to see the easter bunny, i was so happy they

fitness center. hot tub was large and great!

fireplace and spacious rooms.

lots of towels and pool towels provided

we think it was the staff-emptying waste, the laundry, or just their staff room

cleanliness, room layout, amenities, laundry facility, kids activities

love the fitness center- and breakfast

lots of ev charging stations included too

they charged me an extremely high pet fee ($60) and they were rude about it. room was smelly.

breakfast was great! room was nice!

good breakfast buffet and we always use the free ev chargers (included with the parking fee)

good breakfast buffet and we always use the free ev chargers (included with the parking fee)

breakfast wasn't anything special same powdered eggs,sausage with extra grease,and waffles same as

free shuttle to resort, comfortable room, breakfast.

and this is the only place we have been to that let's you do laundry for free

the amenities are just right: freshly cooked breakfast every morning, guest kitchen and laundry for your use,

location and the proprietors. guests use of the kitchen.

very helpful, accommodating, friendly and great breakfast with a smile.

they allowed for early check in

workers were so courteous, from the grounds keepers to the laundry to the front office

although not needed, there was a laundry facility down the hall from room

self laundry on second floor

was alone and i actually enjoyed the noise but the laundry room was on all night and morning

pool closing at 9 is ok, but maybe 11pm for the hot tub

the shuttle to the mountain picks you up right outside the

only decaf coffee in the room upon arrival. wifi was spotty.

pool and hot tub closed at 10

our wifi never worked, and the room was outdated and a little dirty when we arrived

plenty of kitchen utensils, garbage bin separated waste and recyclables has lid to keep any smell out of it

love having the kitchen and laundry amenities so we didn t have to buy them

we thought there was a pool and hot tub, but it had neither

get to try the gym or the pool but they looked great

modern. high ceilings. great views. spacious. kitchen well stocked.

the layout and having a kitchen with multiple rooms

a hole in the wall sports bar open in the whole town that serves food after then, so if you have kids you pretty

food and staff were amazing! the spa and gym were also great!

at the bar were delicious

less pleasant due to the loudness and lack of ability to use the facilities due to the lacrosse kids that were

large cozy fireplace with tvs and bar

the facilities (pool, hot tub, laundry room, etc) were a plus, the room was clean and spacious, and the

excellent laundry accessibility onsite

double room family suite with bunk beds for the kids

hot tub was in working order and pool area was very clean

allowed for early check in

room and everything in it smelled like dirty, sweaty laundry

dryer was not working in laundry room

laundry was not working, which is what i needed after several days traveling

guest laundry room was convenient for the length of stay

no chair in laundry room

breakfast was just ok, the guest laundry was not available, there were people drinking alcohol in the pool/indoor

laundry on premises, ice, room had microwave/coffee area and mini fridge

the gym could use some updating.

wifi was horrible

breakfast was great

our kids loved swimming in the heated pools after a day of skiing

would love to see buffalo's have a more exciting bar menu and i think the music should play a bit later on friday

room service was exceptional

had a fantastic time enjoying our porch, the heated pool, jacuzzi s, live music, fire pit and s more making

the pilates class, gym and spa were

also, on our first attempt of trying to do some laundry, 3 out of the 3 washing machines were not working,

great location, friendly staff, comfortable beds with sizable rooms. spa is amazing!

the bar area was pleasant, although could not accommodate the numbers of people

lobby bar was insufficiently staffed, and the staff were rude (maybe because they were overworked)

cocktails at the bar are also $14-20 so be ready for that

location, laundry, hot tub.

of lake, breakfast, size and cleanliness of room, balcony, laundry facility, location (walking distance to many

liked the breakfast and the location

impressed with this hotel's efforts to still provide the same level of service for a continental breakfast

kitchenette was very small

there was even free do-it-yourself laundry

staff at the pines lodge was great and the location was an easy shuttle or walk to the base

property is owned by vail resorts but you could not buy a lift ticket in the building - had to shuttle down to

all the staff super nice and played with my little kids, friendly

bartender in the bar had a major problem-thought his s

hot tub and pool area needs an upgrade sofa bed was very uncomfortable

the gym was small as well

nice big bed, nice view from room, fantastic location and nice bar and dining

wifi had to be logged into every-time ......which wasnt a real issue

solid covid measures in place, sleeper sofa is extremely uncomfortable, kitchen has no dishes or utensils and

position laundry pool and spa nice staff- ski valet service amazing 5 star

only thing i would add would be a small space for little kids , a playroom maybe

i wish the pool was larger but understand space is at a premium in the area

fitness room and sauna were a filthy claustrophobic joke

clean, location, bar in the hotel. friendly staff from valet, desk & servers. highly recomment.

the listing mentioned a pool and hot tub but the pool was out of order

the pool and hot tub were great! it was nice to have a kitchen.

cons: lukewarm shower temp, finicky door lock, and kitchen faucet leaks if not jiggled right

the pool and hot tub were great! it was nice to have a kitchen.

really nice place. kitchen stocked really well.