ice machine and guest laundry were out of order

the night just for the indoor pool and it wasn't opened

comfortable, great staff and good breakfast!

wifi/internet wouldn't connect

small parking area

more desirable parking would be nice, but limited

in was great friendly guest receptionist, drank coffee did not eat breakfast but it was neat and clean

parking is horrible

i also wish if i knew that the pool was open ahead of time

there is no exhaust in bathroom. pool could be bigger

staff were kind and helpful they went out of there way to help me they washed my laundry and reserved my room

bug in the microwave display. pool was green.

very clean room that smelled nice. coffee service in the room. included breakfast was adequate.

that its literally pretty much in the walmart parking lot

backcharged me 50$ because they said i was smoking in a non-smoking room but i reserved a smoking room

laundry room wasn t available for use during stay

3rd flor the shower had very little water pressure. the laundry was deactivate.

breakfast was awesome, staff was amazing

also hard to find a parking space as there were a lot of trucks in the parking lot taking up more than one

the pool area is not very inviting

laundry staff were stoned

not feel safe, construction vehicles took up several parking spots with equipment, room reeked of cigarette

i could not get the wifi to work

pet friendly

kitchenette is completely empty, no point having it

excellent location for my travel purpose. the breakfast food could have been more diversified

3pm, the front desk staff and housekeeping were very accommodating and had my room ready for an early check in

did not like having to join bonvoy to get free wifi did not like the fact that a

loved the options for breakfast

the back had a competitor hotel connected to the parking lot and the left side was next to many fast food

wifi a bit weak.

but i liked the fact it wasn t carpet in the pet friendly room

when you travel with a pet it is that way

very pet friendly and convenient

the purpose of us staying at this particular hotel was because it was pet freindly & we thought we could leave

nice quiet atmosphere, staff extra friendly & accommodating. nice clean laundry area.

they did not have new laundry or tissue to supply

the laundry was giving me problems but they fixed it.

kitchen didn't even have a coffee pot

no coffee maker unless you buy it. and a hefty fee for a pet.

me my room wasn t ready before even asking my name,housekeeping was sitting around waiting on laundry

there were laundry fragrance pellets sprinkled inside the heating/air unit, probably as an attempt to cover up

there was a guest laundry room behind the wall, and someone was doing laundry there all the time

parking outdoors is big and free

breakfast was thin

not enough parking places close

i enjoyed the look of the place, it was clean and the pool and outdoor patio was nice

it was friendly and clean and we loved the pool

the drinks from the bar were over priced

loved the outdoor sittimg areas, and pool.

pool could be cleaned more (lots of bugs that my husband sifted out himself), but otherwise it was

breakfast was nice, parking is free, bed is very comfortable

the hot breakfast was great! there was no fresh fruit available, only blueberries for oatmeal.

is awesome, so many restaurants and amusement parks nearby, room was very clean, the pool was open as stated

breakfast was really good and staff were very pleasant

great breakfast, pool and even laundry room

free laundry! what a bonus! breakfast was great too.

staff, delicious hot breakfast, and laundry

when i got home, my said it smelled as if i had slept in a restaurant kitchen all week and all of my belongs

there were many options at breakfast

we did use the laundry room which was an added benefit

need more laundry facilities

had a lot to offer while staying their like the fire pit gym

the second night there was a soccer team and they decided to use the gym from 3-4:00am which was next to our

clean, comfortable, convenient, staff and pool

like to see a change machine in the guest laundry (or at least a reminder in the room that we will have to stop

i would have like a hot tub and free laundry. it took 2 extra hours for my room to be ready.

pet fee is extreme for one night.

stocked kitchen

nice room with kitchen

was very clean and the pool was actually open

location modern and clean hotel friendly staff good amenities like an exercise room and pool hotel was very

the pool was green but we didn t have plans to use it.

hotel was excellent, pool was closed. my kids were disappointed about the pool situation

the pool was open & the location was in a great spot literally every store, restaurant or amusement

laundry service required guest to drop off and pickup at front-desk

breakfast was great! we picked it mostly for being pet friendly which was nice.

here for one night but the free breakfast and fitness space worked great for us

i do miss the pool and the hot tub amenities, however, i understand why they were not up and running

outdated, same thing several times a week, the meatball& gravy dish is horrible: also the young kids are able

glad to have laundry facilities

incredibly clean, quiet, and had a kitchenette which is definitely a plus when traveling with kids

spacious room with nice kitchen.

loved the room and outdoor patio / pool area

parking was a little tight at night

easy to get in and out, quiet, the free laundry facility came in handy.

lots of things to fo on site. pool tables, gym, indoor pool, fire pit.

breakfast was also very good

staff, easy check in and check out, breakfast 6am-10am, pool, plenty of room to just hang out, it was all great

location, great staff, has a inside pool, gym and pool tables

having guest laundry was nice, and there was an offer using the app to wash/dry for free

their is a laundry room, fitness gym, diner area, a fully stocked pantry to purchase items from

clean, convenient and excellent staff and service for breakfast

it was really nice and the parking lot wasn t crowded at all. all of the staff were great

parking lot is connected to another hotel and off a side road

no working laundry tho

laundry room was trashed out with someone dirty clothed left in

the clerk was doing laundry

no laundry facility.

the laundry didn t work properly either

baby bottles/nipples in kitchenette, beds are too soft for baby, hotel is baby friendly, free laundry washer

another guest in laundry was rude/surly other than that loved the hotel/staff.

laundry room is clean and free to use

the reclining chair. the access road. the free laundry. the free coffee. the cantina.

love the laundry and workout facilities

lexy miranda laundry

extra bedding for pull out, no shampoo, no lotion, and no laundry bag

only one bar of soap, hand moisturizer was opened and used.

all was good. i do wish that the breakfast was a little healthier.

woman told us she would cancel our reservation because the original didn t include a pet fee and she couldn

all on light fixtures z dirty doors and wind does, gym very muggy and hot inside of room, equipment is broken

no towels, utensils, cups, plates in kitchen

i liked that the ac stayed cold and went down low. i also liked the kitchen and the cubbies.

the pool and the guest laundry room was clean and easy to access

laundry facilities were very dirty and bathrooms too small

breakfast. central location. good value for the price. clean. laundry. clean pool.

laundry on site.

room shared a wall with the laundry room

everything was nice and comfortable. even the laundry room. quiet. great location.

construction = loud noise & no breakfast

partial kitchen was a big help and saved us money since we could make our own meals

loved having kitchen in room

comfortable bed and pillows, plenty of towels, full kitchen, room was very quiet and

breakfast, clean, golf resort

shuttle service was not available. one of the reasons why i pick this hotel. very disappointing.

i loved the breakfast bar and the free cocktails.

breakfast was amazing, the kids loved the pool, staff was pleasant and the rooms were very

the indoor pool was very cold

also next to the housekeeping laundry facilities and stock rooms

cleaning breakfast room , an indoor swimming pool, and much more , offering free water at the gyms

location have to go outside for a brief second to get to the indoor pool

breakfast was good and the location was awesome

breakfast is awesome

it was nice having onsite laundry facility however it seems there were a number of people not staying at the

breakfast was fine considering covid19

i was unable to sign onto wifi and could have used another blanket, sheet.

is no parking lot surveillance at the hotel

no fruit for breakfast

they even neatly placed my friends dirty laundry into a bag and set it off to the side

noise was loud, dirty in stairs and elevator, loud people on floor, 2nd floor vending machine and laundry area

convenient had laundry

we were not informed of breakfast or wifi

always even the parking lot which he has stayed at quite a few different properties in greenville since jan and

liked the gym, onsite laundry, detergent and kitchen pots pans and utensils available to use in your

convenient it is away from stores and also having an on-site laundry unit

liked the gym, onsite laundry, detergent and kitchen pots pans and utensils available to use in your

i like the kitchen in the rooms, a lot of hotels don t offer that

the in-room kitchen was great

our room was next to the laundry room

laundry facilities were broken , only one floor with a washer and dryer that didn t work

there were great laundry facilities too

was laundry only 1 washer and dryer to service multiple soccer teams, the dryer was broken

there was only one laundry machine and it was always busy

need a guest laundry

then there is no on site laundry to wash our uniforms

parking

makes hotel guests feel uncomfortable , especially when they we re standing in front of coffee bar & in the

i'm very sensitive to animal smells and i was not aware it was a pet hotel

friendly staff, close to gsp airport & has airport shuttle

hotel staff accommodated me with a very early check in while i waited for my college student son to come

did not offer breakfast

we didn t use the pool because the weather was too cold but overall it s an awesome hotel

breakfast

the attention to detail in these suites, laundry center, business center, pool & convenient location are huge

large room with kitchen and couch, big pool and grilling area, complimentary breakfast

it was more affordable than other hotels in the area and pet friendly.

had i been staying longer the kitchen would have been a great amenity

nothing. except the listing didn't show a breakfast was offered. bad mistake.

a great place to stay has clean laundry room gym, nice pool area

the linens doesn t smell good as well, it smells like a laundry that was not thoroughly dried up and was kept

ice machine broken, laundry broken, bathroom moldy

laundry facilities

none of the ice machines worked except for the one in the laundry machine

a complimentary washer and dryer on-site which is good for traveling for long time and need to do laundry

the free laundry room was a bonus

laundry is free

well designed space- room with kitchenette and sitting area.

was disappointed that it wasn t a full kitchen with the stove, because from the description it said it had

staff was very accommodating and helped out with shuttle

the refrigerator did not work and they charged me a nonrefundable pet fee of $100.

i used room service for the first time at the hotel

easy parking and friendly staff

location free parking

hotel staff even had quarters for me to do laundry

the microwave is in the basement with laundry detergent all on the counter top

had to go to lower level to guest laundry room

thing that could have been better was to have a microwave in the room,not having to go down to laundry room to

parking

shuttle to airport comfortable rooms

great place to stay clean room and my kids loved the pool

wifi was out for the most part

no continental breakfast:(

did not have breakfast

must be a laundry issue

facilities were good with a heated indoor pool, gym and printers

hotel shuttle to restaurant area was very helpful

breakfast was good and was happy is was open until 10 am.

place was modern and clean and the staff were friendly and very accommodating, even the shuttle drivers

there were no laundry facilities either we moved hotels that next night

easy parking. clean. breakfast was good.

a guest that had smoked weed prior to going in to the gym and it smelled awful

the rooms are well-appointed and parking is

breakfast is good and filling, the staff is friendly, the city center is 10 minutes away by car, parking is

laundry facilities were unavailable due to renovation.

the location was good, it had a very welcoming feel as you pulled in parking lot.

clean, comfortable room with small kitchen and sitting area

a tasty breakfast thrown in as well

rooms are very accommodating, they have full kitchens, offer a room with a separate bedroom and even have a 2br

the gym was difficult to locate, but clean and very open once found

and like the laundry facility for customers

no pet fee

having the staff harass us in the parking lot as we were loading about leaving at 11 am, which is checkout

also a little more of a grassy area to walk your pets would have been nice

room bathroom and kitchen area plus i don't smoke and the spread was alot of smoking hole in it plus no fire

filthy and very run down, pieces of my floorboard in the bathroom was broken off and hanging, the kitchen area

they had dogs everywhere, people were smoking and drinking, someone had their car open with music just playing

parking was clean just wish the hotel room was clean shower curtain was dirty

specifically purchased a non-smoking room to prevent an asthma attack

there was a roach on the counter in the kitchen

allowed 3 towels and 3 rags that s all you get the front counter lady is under paid she does laundry and check

the laundry facility accepts cards which is amazing for travellers who don't want to lug around cash

the laundry facility could use a little cleaning

not making the laundry room so hard to open

liked the amenities like a laundry room that accepts cards, full-sized fridge and garbage cans, and the bathtub

the limited number of laundry provided wasn t sufficient for our party

laundry room was close

also ha a nice,clean pool area and laundry

didn't like that the laundry room only has two washers and two dryers of which neither dryers work

laundry room needed some attention

and there were no regular sized towels, and when we called for some, they didn't have access to laundry

bug on towel and in drinking cup requested towels several times,told to bring soiled towels to laundry before

they tried to give me a smoking room, and charged me extra for my pet

after i made my reservation then in the morning the other worker tried to charge me a extra 20 pet fee without

beds were comfy, it might not look great to people, but all we wanted was a tv, smoking room and comfort, and

was filthy which was disappointing, and the coffee bar closed at 10am, which was too early for my relaxing

very clean, pantry and food bar in lobby great if you want to get some snacks and stay in

breakfast place, friendly staff, very clean and well appointed, sliding doors to outside for pet walks

the lobby and grounds was beautiful, the hall areas were clean. pool area beautiful

the pool was dirty and not opened

laundry facilities were on sight, plenty of space for the clothes and outfits with the cupboards

room was spacious, you didn t have to leave the property to do laundry and there was machines to get drinks

good laundry facilities

staff were nice, was clean, and good service i like the gym room

two of the electrical outlets above the kitchen countertop did not work

having kitchen with some equipments. free internet. laundry.

was old and dated with stairs to room access and laundry and no elevators

laundry room on one floor.

i liked the fact it had a laundry room

there was a laundry room available downstairs, and the location was close to stores and necessary services

we were right next to the guest laundry. it wasn't too bad but it was a little noisy.

to much noise during the day from the laundry room if staying in a room across from the laundry.

cold and old, bed dirty, pillows horrible, put us right next to the laundry room, bed not comfortable at all

did not use the pool as we were late getting in and early leaving, but it was a nice pool

love how clean & professional everything was room service was wonderful worker at front desk was very very sweet

laundry machines were taking my quarters- machine jamming and the front desk was unable help

the next morning, nikki checked us out and put our staff in the laundry room, despite the fact that we had a

no. the location was great, the full breakfast was generous, and the staff was kind.

bed was good, clean and comfy and the breakfast extra special

amazing breakfast with lots of choices. nice swimming pool and rooms are clean

then come 6am i discover they put me right by the laundry room

washing machines in the laundry room, they were not in good condition

breakfast was lame

great pool

pool was not like these pictures and the pool location was terrible

no do it yourself laundry

not get room service

no pool no microwave in the rooms they charge for wifi that you can t use

staff, location, free parking and wifi, room service

there was a room service tray on the floor in the hallway

i must said the laundry was very clean

finally a lady came out and said she was tending to the laundry

they had one laundry machine and one dryer for the entire hotel

laundry system was good .

i was not paying them, for me to have to gather the laundry and trash and put it outside the room

location, breakfast, clean bathroom, clean sheets, clean laundry.

cleanliness of laundry (dog hair in washer and dryer) room smelled like a big wet dog

i wish the laundry room was on my floor lol

was pretty good except for the laundry service

natural gas smell from laundry room by back door.

someone decided to do laundry up until 1130pm

only 4 cars in the parking lot at 5pm on a friday

because of covid no breakfast was available

needed cleaner pool, appliances old

no informative on pool hours, wifi password requested 3 times_not printed in room, dirty worm filled pool

no laundry facilities for guests.

need a lot more options for breakfast which was mediocre. at least have eggs and bacon

continental breakfast was terrible

the daily breakfast were helpful and delicious to get us on the road

gym was not accessible

inside , i could see the laundry area from the entrance open, cigarette smell everywhere, all just looked unkept

breakfast did not have a variety of options.

the staff was friendly and the breakfast was just enough for us

kids above us jumping around in room until after midnight

btter breakfast choices

laundry on site, location

laundry room was nice to be able to use

free breakfast was a complete 0 and my tv didn t work even after the staff came to fix it.

breakfast was all nutrigrain bars and some youguet and oatmeal

big parking, elevator, grab & go breakfast. great location.

complimentary laundry, nice size room, well-stocked kitchen

walk into the kitchen with sitting area and bed beyond

staff, gas firepits by the pool, hanging chairs in the lobbly were comfortable, hotel is withing walking distance

did not make breakfast but the area was awesome

its pet friendly, so the carpets get cleaned often and it had a wet carpet smell

location, price, accommodation, laundry room with free supplies...oh and did i say location

k also really liked the variety and freshness of breakfast

visit the bar inside the hotel called oak & honey

an indoor pool would have been cool, but no complaints here. everything was excellent!

very nice gym

the pool is located outside.

size and cleanliness of the room and the breakfast was good.

if i had 1 complaint, breakfast was a little over cooked, biscuits hard

breakfast was very limited for me

incidental fee for snacks which we did not use (supposed to be refunded) and was charged $55 for pet fee when

enjoyed the location of the property and the fact that they have 24 hour room service really sets this hotel

and beds very comfortable we had a fabulous meal in the nosedive restaurant and a drink at the bar in hotel all

room service all night is wonderful amenity that many hotels do not offer

short distance shuttle service was great

restaurant in the area , safe , i did eat at hotel in the room first night great meal , great room service ,

rooms smelled like dirty musky laundry

breakfast and parking should be free.

jill at the bar not only made a killer old fashioned, but gave us wonderful food recommendations

didn t eat breakfast, but my view was nice my room was very clean which i love

weak wifi

laundry on every floor would be helpful

the rooms were clean and beautiful, breakfast was amazing

space was exceptionally clean and the breakfast was very good

large outdoor pool and gathering space

i think it was warm enough for the pool to be open, my daughter was disappointed it wasn t.

great location restaurant and bar on-site 24 hr gym

location to the peace center, breakfast, happy hour

open food bar was not to our liking as we observed several kids get items with their bare hands and then put

breakfast was very good. staff was very impressive. hotel was beautifully decorated.

location was perfect. breakfast was outstanding.

i saw a few large bugs in the lounge chairs in the pool area.

i wish the pool was heated.

loved the bar just inside and up the steps

hotel bar and the hotel restaurant were both great and fair prices

we got back to the hotel a little after 11:00 to discover that the bar had closed

location, friendliness of staff, pet friendly, vibrancy.

nice room with access to terrace and pool; nice gym not big but well equipped and very

pool was rather small. nothing else.

the amenities were closed due to covid-19: no pool, gym, meals, or bar

when you are at the hotel you have pool table, video games, shuffleboard to play with kids (adjoining bar)

i also love that if you need to do laundry you have the opportunity to do so with no additional cost

the full kitchen was awesome along with full sets of plates, cups,

15 bucks a day for parking the car and the pool was small.

staff and pet friendly

also workout in the gym and it was clean and love all the exercise machines

i would have liked an indoor pool or hot tub but understand that would raise the rates.

good breakfast.

truck parking was a plus! they allowed me to change my room to a closer one by my truck.

machine was not working so only options for something to drink at breakfast were coffee (not for kids) and milk

the front desk staff are really good. it s clean, safe, has good wifi and comfortable beds.

we were mistakenly placed in a smoking room at first but we were moved to a more suitable room after we complained

the hotel staff is very nice and the parking is plentiful.

the pool seems to be permanently closed and that was a big part of why i chose this location.

lastly, the pool was closed though it was advertised as open

didn't get the smoking room i requested on this

staff helpful good room, clean and great shower good wifi good self laundry

also the breakfast was actually pretty decent- bagels, waffles, eggs and sausage

full kitchen. firm beds. first rate accoutrements all around.

and unfortunately where it is located, the kitchen vent from the restaurant next door blows out the smell of

have been better because once you enter the hotel you have no connection, unless you switch to wifi

laundry was good and employees were very friendly.

laundry

guest laundry

trash wasn't taken out of outside hall's laundry room not cleaned, computer always down, no recipes, couldn't

laundry room

no laundry facility in this hotel

take care to ask not to be placed next to the hotel laundry. quiet after hours though.

i asked the clerk if she had any aspirin she said no room 203 across from the laundry room i started not to go

price and free parking. also location, friendly staff and pet friendly.

there is are some really pleasant kitchen staff that always check to make sure i was good and satisfied

blankets laundry machines didnt work properlycharge you for every little thing

alarm goes off in the middle of the night and everyone gets evacuated for over an hour, dirty laundry room,

i liked the staff friendly. laundry on-site very helpful.

quiet, easy access to laundry room

it had a tiny kitchenette, but no dishes, silverware, pots, or anything else

comfortable & clean. big tv with lotsa choice channels. big breakfast

my kids loved the pool and hot tub!

my kids loved the pool and hot tub!

breakfast quality was actually delicious. rooms were large and airy!

the pool area and whirlpool were great and the gym was comfortable and had the essentials all in good

good parking space, laundry

dirty laundry found my dresser drawers

pool was too cold at 82 degrees. i prefer it warmer.

the pool

breakfast was limited due to covid-19 protocols

the pool the staff laundry room work out room the gazebo

1 guest laundry room on 1st floor with 1 washer and 1 dryer

loved the indoor pool! the staff was super nice and helpful!

room was comfortable and clean. my kids had a good time in the pool.

and the pool got shut down right after we got there due to drainage problems

the bike in the gym didn t turn on

the pool was closed on saturday

loved the continental breakfast

breakfast and front desk staff

location, pool and cleanliness.

smoking room had sheets that were burned by cigarettes and all the manager said was yea i know

was a smoking room and had cigarette holes burned in comforter

i only request smoking rooms and they always have one for me.