i think you should drop your prices since there was no breakfast and the pool was closed due to covid-19

breakfast was great

especially the deluxe hot breakfast

loved the new design lobby and breakfast nook exceptionally pleasant

breakfast was great

friendly staff and shuttle bus

our air conditioner was not cold but our kids connecting room was. the fridge wasn t cold.

breakfast could use a little work

breakfast has a great variety and there is plenty of tables

we travel a lot with our kids in travel sports and we've stayed in a lot of hotels

room, adjacent restaurant, good laundry facilities (two washers and two dryers)

we use the laundry facilities and the dryer did not work

i love the breakfast

went to use the pool and there was a bunch of people drinking and kids in the hot tub so we couldn’t use any

bed was great very helpful service nice breakfast and shuttle service to airport

could only have 2 towels on a trade in system, stained shower curtain (use bleach when doing the laundry), sink

breakfast was wonderful

i never was there for breakfast

i like the staff and the breakfast and very clean

breakfast was

room was clean, as was the guest laundry area

there was a pool and breakfast and affordable.

there was no breakfast available and the pool was closed

wifi worked very well (better than many more expensive hotels)

pool was clean and extremely warm perfect for our 8 month baby that loves swimming

would have been nice if the laundry didn't cost almost 7 dollars to wash and almost dry a small load

it has a laundry room for guest and exercise room, too

everything was great. there is a laundry.

excellent staff. they are all helpful. there is a laundry room here.

using the free laundry, offering to sell my heroin and cocaine

laundry

quiet. spacious. can cook and has laundry on the property.

laundry door malfunctioned could not get my clothes out cost me a day of work at double time almost

kitchen

there was white paint like dust on the floor in the kitchen area

used laundry facilities, top notch

finally sent laundry lady up to do it

put next to the laundry room & hearig the wash & dryer hanging all night long

washer and dryer in laundry room work well

breakfast, the bed, spacious room.

nothing was working laundry room was out of order. restroom was out of order. just over all bad

great place to stay. renovated , looks wonderful. comfortable beds, guest laundry.

laundry down the whole week , lobby restroom down the whole week never saw a soul work on either

pool was closed for maintenance

loved that there was an extra room for my kids in the suite

the breakfast was great, lots of options

the room size was fine and all the kitchen appliances were wonderful

a very good light breakfast- enough to get your day going!

loved the little kitchenette, perfect for preparing our thanksgiving sides

of the covid19 pandemic: you don t offer coffee in the lobby, the gym & pool are closed

a laundry bag would have been great to put our dirty clothes in especially our wet swimsuits

very clean, not outdated, friendly staff, nice amenities and breakfast is delicious!

the pool area was nice and clean

the breakfast was good, and the staff was very friendly and helpful

hot tub and swimming pool

could have larger guest laundry

lack of multiple laundry machines.

breakfast was delicious

the pool was open from 9am until 11pm

website says parking is included, but when you get there you have to pay $8

laundry room smelled

shooting sparks when i turned it on & house keepers litterally push their babies around in their laundry carts

there were several out of order signs, including the lobby ladies room, a washer in the laundry, the orange

access, free parking

only issue that i had was the wifi

the pool was open and nice

pool closed, room could use an upgrade, pillows had a faint odor.

fitness center was adequate

the pool opened at 09:00 however there were people out there at 05:00 making all sorts of noise.

no pool or jacuzzi inside

i liked the bed, pool, and whirlpool.

good location, ease of parking,

pool

there is a bar and restaurant in the hotel which is great

i feel pool should stay open longer.

but if i had to say anything it would be that the housekeeping staff forgot tissue paper, and a laundry bag in

breakfast was good liked the fitness area

was not stated that the pool would not be open, and we were traveling for a football tournament, so we had kids

very clean. great breakfast. excellent staff. very clean pool.

staff super friendly rooms were pretty roomy and clean the pool was open and clean that's huge for us bc i have

also, the laundry door wouldn't work 90% of the time with our keys and staff keys

laundry washers

clean, parking was great

didn't care for the wifi

to check out a coffee pot and toaster, kitchenware

had a slight pet

pool, large suite with kitchen.

i brought my small dog and the place was super pet-friendly

free wifi is unsecured, so it's useless to me

the breakfast was good

i don't have funds to get the proper laundry services for debugging

00 for pet fees but nothing about the $50

helpful staff , good breakfast, nice beds

clean carpets & bathrooms. plenty of parking. quiet.

pool wasn t open!!

laundry on site,clean rooms, staff was great

pool chemicals were a little strong and ended up irritating the skin of a few kids in our group.

no outside pool.

i didn't have a breakfast and we thought it would.

pool was too cold

location , laundry and indoor.

is great, the location was near enough everything we wanted to do in the city, the access to laundry is huge

there is a pool, gym and laundry at the hotel

they are in need of a hot tub in the pool area!!

pool and gym were really nice, the room was very spacious

no othing did laundry in lobby charged 50 for damage ins and room was deteriorating badlety nothing worked as

i was very disappointed after they told me to take the towels from my room and put them in their laundry basket

first impressions dirty, dirty parking lot, no clothes hanging, commode loose, light bulbs out

it is a pet friendly hotel but they do not have an area to take them to potty, just signs everywhere saying

pool and scummy rooms not

asked laundry service on sunday night

i like that it was nice and quite. also i enjoyed the swimming pool

we come about once a year around christmas to get our shopping done without our kids so it s been around a

dinner in the stone bar and grill, part of hotel, the food was very good, not spectacular, but the service left

was a mistake with our room service order, the staff didn't put in the order until they called us back after 3

no laundry facilities no refrigerators room was still dirty

minute booking during work travel and needed a hotel that allowed pets

convenient location to ford center quiet despite presence of casino free parking!!!!

parking garage needed sweep.

casino and awesome people

the breakfast was good

was a very new, clean, spacious hotel in a great location, close to the river, casino, and good restaurants

the pool and the fire pit

convenient, clean, breakfast was very good, staff were helpful.

breakfast and bar were fantastic

the gravy served at breakfast could have been better.

disabled and my grandkids, 5 and 12, the staff always tries to put us right across or near the pool

wifi

from a ice storm and greeted cheerfully with a great check in and wonderful room and outstanding breakfast

the staff was friendly and breakfast was good and offered a large

rooms were quiet & we enjoyed the silence of not having to hear our neighbors thru the walls, a+ laundry, the

perfect location for our trip. staff was very friendly. bonus was the coined laundry.

easy to get to location. very clean. excellent breakfast.

did not keep food ready for the hot breakfast ran out of pancakes, biscuits ,bacon took 20 min for them to make

coffee and breakfast where very good and well the presented

staff, cleanliness, breakfast and convenient location to the deaconess hospital

one gentleman even asked us if the pool was comfortable for us while we swam

great location. friendly staff and attentive. free parking and breakfast. overall a good stay.

a lot of kids in hotel for soccer tournament and they we re running around unsupervised

breakfast was good

pool was great, and the location was great, many restaurants and shopping places nearby

wish the pool/spa area was open longer hours.

breakfast lady wasn't the friendliest person i have ever met

room did not have darkening curtain and the parking lot light was disruptive

the tv and wifi were more of a challenge to hookup and use than in other hotels, but the front desk was very