i guess they still need a bit more training since such things as very long check-in and missed laundry package

the hotel has 24 opened gym, a secure private parking lot, and nice pool

restaurant and the bar located on the 1st floor, useless

wifi, tv channels, excellent location

nice pool and gym extremely clean guarded private parking

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their amazing

breakfast amazing. reception staff very responsive. spa was immaculate.

the location is messy, access to main door and parking are challenging, the hotel looks quite new and great

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their

the swimming pool was treated with overdose of chlore irritating my eyes all night

new hotel but to get underground parking facility was hard

has an elevator for mobility challenged, free underground parking

the breakfast was nice, with multiple options

clean room, very comfy bed, tasty breakfast.

the bar staff cant speaks english and they don't even have english menu

staff was super cooperative, breakfast was good

honestly liked everything: the staff, the room and the breakfast too

breakfast was good and street parking available at the front door

breakfast was ok

breakfast was good. unfortunately no place in morocco seems to have good coffee.

great breakfast,the cooks are very friendly as well as the floor staff.

poor wifi in my room

wifi connection

all other was fine. staff was cooprated, lovely vew from the window... good breakfast.

wifi beautiful sunset from the window but it must be clean it would be better to have an

is very friendly quick service laundry service fast internet location is amazing hotel is very clean great and

breakfast is average

secure motorbike parking. the lady receptionist was brilliant, so helpful.

breakfast buffet was good with a smooth decent coffee that for once doesn't rip your tonsils out

option in breakfast and hotel gives only one water bottle in room

the laundry service is too complicated and need to call them lot of time to get your clothes.

parking costs extra charges per night , and the third bed (sofa bed) is not very comfortable and

clean and comfortable, staff was professional and easy parking

we were expecting to have breakfast and parking facilities included

room service didn't want to deliver at 10:45pm while their close time is 11pm - airport shuttle

fast internet, clean and good smelling room ud83dudc4c however the breakfast wasn't good.

a friendly place , great breakfast, nice bar downstairs with restaurant and football

the breakfast

the staffs were great, clean environment and lovely breakfast soukaina , mourad , said ,ayoub , youssef thank

bar young man was the best in all the experience

late in getting iron, no clue about laundry services

room service got our order wrong

i was prepared to swim and booked for 2 days, but i couldn't as it is more like a kids' swimming pool

we did not do breakfast but the evening meals we had was very good

there were some girls at the spa who couldn't speak english but tried their best to help us and did an amazing

do not recommend laundry service

staff were amazing, the hotel clean, good services l breakfast and good location

the facility is new, clean and the location (parking) all was good!

the room is really comfortable. there is a teapot and cups. there is a free parking.

the gym was too small with not much variety of weights

no gym ( but if you fan of padel there are padel courts right besides the hotel)

breakfast was nice and delicious

excellent location, staff, good breakfast, quiet, and very convenient. returning guest

breakfast could be better. more eggs options(fried-omelette) no alcohol serving

the same line of breakfast

supposed to be for laundry and never return to me then i found out they threw it into rubbish outside

room service opened the room while we are inside 3 times

was very noisy as it overlooked the pool area which was essentially the outside area for the bar so it was really

there was a kitchenette with plates and a couple of glasses but no cutlery

food and spa and clean.receptionist in the morning was very cute a nice and has charming smile

the laundry is too expensive, we were shocked when we got the bill.

wifi is not very strong in the room

rooms are spacious, the breakfast is great and the staff is so kind

always stay in this hotel with my family, all the time we stay the first time we ate breakfast no one told us

i had wifi and multiple tv channels

there is no free laundry/washing machine options despite indicated

very poor wifi connection. almost no connection at all.

the wifi works ok in general and you can do your netflix and travel needs, but it wasn't good enough to

wifi not good but they promise to fix it

the wifi works great

laundry was a bit slow to receive it back but well done

likewise, laundry service was disappointing

don't clean the rooms every day, it took time to book the laundry as i didn't have the form in the room and had

location underground free parking helpful staff

in the rooftop was undergoing construction they made sure the pool was accessible and still very much pleasant

good value, took credit cards, and did laundry.

parking lot is actually someones garage and it is not easy to park or even get into garage

location, wifi present throughout hotel

parking underground and fast wifi.

wifi and tv didn't work in our rooms entire 5 days

clothes were taken in for laundry but were not returned by 7pm as per the service promise

wifi in the room was pretty weak, but everything else was great.

such lovely foyer and great wifi too very

hotel was not full but the parking lot was full

underground parking out of service i was very sad the customer services aren t disrespect-able due to i had

friendly and cooperative owner , the hotel has a good location near medina , the breakfast served was prepared

nice hotel with friendly staff and parking outside on the road.

location is very good, did not take any breakfast from the hotel

they don't have room service, of course for what you pay there isn't

is parking space directly in front of the hotel

had the privilege of staying at the zenith hotel & spa and i can confidently say it was a truly exceptional

food from room service quality didn't meet my expectation especially with the price i paid for a chicken

the reception area is lovely and a nice space to enjoy a coffee or mint tea

everything was broken in the room, laundry service not available in our stay and some of the staff was rude

parking availability - hospitable and welcoming staff - comfortable and clean accommodation,

wifi was poor in our room.

especially i want to thank them for their help in parking my car

we asked for room service menu they told us it's in the room but actually it's not

also the wifi was good and you could use wifi on tv

was perfect, beautiful and cozy room with great breakfast and the stuff was super friendly

- good breakfast: the breakfast buffet was good, featuring a decent variety of items

good breakfast options

i loved the breakfast, fresh & delicious

professional attitude of the receptionist omaima and the concierge mazin, yahya (helped with laundry), hamza

menus because they re transitioning, so some things you think you can get, you can t - the laundry says you

humza from reception humza from rooftop bar

parking in front of hotel on street side

i enjoyed the gym

quite cheap laundry service

rooms very central location off road parking available great ambience of restaurant nearby restaurant and eating

i liked breakfast and the bar staff, they were nice people

was mentioned that breakfast was included in the room reservation, but upon my stay i was charged the amount of

was lovely i was in 10 flor beside clean of the room and nice decoration beside very nice breakfast

however, the breakfast was disappointing and very limited

they have a limited morning room service

a payment of 20 dh for breakfast room service.

breakfast need to be improve

the breakfast was delicious, and the service was top-notch

live station for eggs to order could also be added room service could be a welcome

bar is shown in booking

we were able to have a late check out for 500 mad until 6pm which was very good since our plane left at midnight

the condition of the room was bad and the wifi didn t work well on the 5th well

great shower, great service from all staff, good wifi, very comfy bed, very clean.

the room smells like a very strong laundry/ conditioner that made us cut our stay cause we had a headache the

also, since i ended up staying a week the maid did my laundry for me for a small fee

my friend asked for room service (something basic to eat) and they didn t want to assist us and when she said

room was above the bar and therefore noisy with music until late (gone midnight some times)

also i liked the room service staff who can help with whatever you need inside the room and cleanliness everyday

we also felt the desk staff was not honest about taxi charges and laundry charges and whether breakfast was

i am not sure if the price 130 mad for 10 pieces of laundry is fair price or tourist price .

final price for laundry was over three times higher than what they told us at the reception the day before

no response to my 2 time request for laundry service

the staff is nice; they helped us do laundry for a reasonable cost

not so good, room not so clean, no english speaking staff, room service was a little bit annoying, they were

price is a bit high but average in general, room service can be better and faster.

newly refurbished room; the team; 116th floor pool restaurant overlooking casablanca

no wifi in the room and in the restaurant at all

again with 2 kids we are in the lobby showing them our reservations and they said they were sold out

laundry was super expensive and they almost didn't deliver my clothes because they couldn't find

was wonderful, and he showed me the beauty of the hotel, including the restaurant and the gym

comfortable room with a very large balcony which i enjoyed my only comment would be that the gym and the spa

spacious room, helpful staff, good breakfast, good location, good reliable wifi, comfortable bed

booked a spa treatment and after cutting my sightseeing and returning the hotel to catch my appointment they

the laundry cost me 150 mad, which seemed like a scam

breakfast

in addition, there were no many options included in the breakfast

we were happily welcomed. in the morning we enjoyed a good breakfast.

wifi would cut out at

there are some works going on so pool and restaurants were not available, but not a problem.

which also happened to be quite spacious the reactivity of staff and their polite attitude the pool and different

had to pay to use the laundry

the laundry service that cost us 75, which

they have laundry if you need also

we were hit with an absurd laundry fee of 2780 dirhams which was never mentioned anywhere before hand in any

the gym facilities were non functional and instead of communicating the issue they send us to the gym

also used the laundry services

don t do laundry here without a hearing the exact price honestly, i at the beginning everything was very

a bit cold, didn't welcome us or volunteer the usual information (which floor the room is on, wifi password,

the hotel need to upgrade its wifi facilities. this is 2022!

very accommodating we were allowed early check in at no extra cost

great bed! decently sized room. nice staff. great location and free parking!!

wifi didn t work in room

the hotel have parking space in the front

wifi worked great

position (at 35 minutes from hassan ii mosque) and the possibility of free parking are fundamentals

actually nothing i wish if there are laundry facilities there

the laundry/dry-cleaning service should be improved.

the free breakfast is awesome, and the 24hr room service is great for a weary traveller

i didn't like the breakfast

the noise untill 01:00 am in the morning, playing kids - horror

used the same day laundry service everything came back pressed, sorted and cellophane wrapped

only nitpicking. not much of a view from the small balcony and laundry was expensive

the only critics, they dont have laundry service. if they have this service, all will be better.

in a good location but run down and the hallways always full of dirty laundry and trash.

free, guarded parking on the street outside

the property lied about breakfast

location.price tasty breakfast

breakfast a bit ordinary compared to others

perfect location very friendly staff good parking direct on the street, everything was perfect

the breakfast was merely okay but we had a good lunch in the hotel restaurant

have liked to see a few more vegetarian options on the room service menu to meet a varied dietary requirement

breakfast was amazing

they do not have room service , no facilities , this hotel should not be a 5 star at all

about wifi)

services and staff arr wonderfull: malak a reception, karima at concierge, & mariam at room service, yousef and

no remote for tv and no wifi inside the room

tasty breakfast for

wifi not working

no breakfast. no water in the shower.

wifi is really bad

wanted to have breakfast and was told it started at 7

the staff were incredibly helpful, including arranging safe parking for the car in a nearby car park

breakfast was excellent

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially

parking was a bit of problem but was solved amicably

hotel smelled. water pressure poor. room service slow. shampoor watered down.

strong wifi, connects from outside the

good for short stay in casa close to old town room service dining was

in addition, the parking lot is very useful and comfortable if you are arriving by car

breakfast is wonderful and very diverse - lots of options and even msemmen and omelettes made in

breakfast was okay.

wifi was non-existent in our room which we were warned about which was a huge shame as we had no

and the biggest plus of all their breakfast is insanely good

wifi in room not working, no kettle or water in room, the lift is small, can only fit one person,

good wifi

the housekeeping and laundry service

restaurant and bar in the building. reception open very early in the morning for our departure.

- night room service unavailable

convenient bar and restaurant area, with an airy bright feeling and even some outdoor seating

comfort and cleanness . no gim , no iron , no water in the room ,no room service , etc

we ordered a shuttle taxi to the airport and laundry service

same-day laundry

and perfect choice for everyone who want to discover casablanca city center with good price value parking for

wifi is at elevator, so if wifi is imp, ask for a room near the elevator

since i was on a motorcycle trip, parking was most important

the spa team, in particular, stood out

friendly and accommodating esp imane, omar , the bar tender and the roof top staffs for both breakfast and

breakfast service was quite disappointing

care and attention from staff at reception as well as breakfast restaurant team

my stay, i noticed a clear difference in how guests were treated at breakfast

the hotel provides a laundry service but business travellers like me may arrive out of working hours or simply

no drawers for clothes . need laundry.

sea view room gives to a junkyard and the rear of several apartments, laundry hanging on balconies

friendly staff and a nice bar with music for the evenings

parking situation was very confusing

sinks are too small water splashes down to floor did not turn down service laundry service was not on time and

when i ask for any thing like laundry or housekeeping

staffs absolutely went above and beyond to help me with my laundry and i was so thankful for their help

when i ask for any thing like laundry or housekeeping

requested room service

room size was good room service was excellent

the drinks in the bar were over-priced (especially coffee)

room and facilities not clean, wifi not working, lots of things missing at breakfast

the breakfast and the staff

breakfast needs to be improved, service staff to be friendlier

the price should include at least breakfast

wifi weak in the room, shower not very warm

hard music from the bar till 4:30

good bar at rooftop, enjoy the view. basic breakfast. clean room. top location

parking possible in front of the hotel

rooms are good,location is noisy, laundry slowly, restaurant expensive...

great breakfast. ideal location. good gym. comfortable room.

the swimming pool is warm and clean

hotel magnificent views from the balcony , delicious breakfast and last but not least marvelous spa treatment

breakfast was very good & nice bar for drinks

like laundry i have called reception 3 times and nobody came to my room to collect laundry

- we asked for laundry with the express option (delivered in 3h)

hotel screwed up my laundry, impacting my meetings, no apologies, no compensation, dont really care with the

customer service, they accommodated our request for a late checkout, good gym, excellent rooftop,, modern

pool is well-suited for kids or for relaxing and sunbathing, but it s not ideal for swimming as it is quite

so, to kill the time, we used this time to do our laundry

could have been better: wi-fi coverage across the property, laundry service is deficient

staff was helpful with finding a cab to the casa voyageurs, sending some shirts to a private laundry (the hotel

we have also twice experienced ordering food (room service) and the service and quality of food exceeded our

and the breakfast i loved

which extremely inconvenient when travelling with a stroller i would also suggest to add : a room service menu

my second visit and still happy good wifi

people in the front desk, early check in, excelent breakfast and nice people in the restaurant not talking

wifi was very difficult to connect to, and was quite spotty

wifi in the room was not good, and then every place (bar, lobby) had different wifi hotspots

was looking to get laundry done

is a spa downstairs but i couldn't see what it was like - i assume that you have to book it in advance

we highly recommend the spa treatments, a meal in the le jasmine restaurant and ahmed s casablanca art deco

staff the hotel and rooms are beautifully decorated the rooftop is very nice on street parking directly at the

we arrived late and the doormen and front desk were very accommodating, even ordering a meal for room service

hotel staff didn't speak very good english which led to a misunderstanding regarding the cost of laundry

for example meals from the restaurant and laundry service are very expensive

laundry service is expensive (payment per piece)

the room is big enough, there is small kitchen and self-service laundry on the floor

lots of onsite facilities eg bar, restaurants, gym, laundry rooms etc

laundry prices were

) they did not provide breakfast for the amount we paid

breakfast was way too expensive, especially considering you could walk around the corner and

breakfast was nice, but my wife doesn't eat eggs and there was no alternative, also exactly the

wifi i did not use

is well kept and has a nice spa and gym

in room wifi could be better

nice kitchenette

the rooftop bar was not so great

a fantastic midrange hotel, warm, fantastic beds, best pillows ever, wifi great, black out curtains make for

communication was not great and due to ramadan the spa was not available to use during our stay

internet is good enough for work and doomscrolling gym is also good breakfast is great

excellent breakfast and personnel

room service also offers delicious meals

rooms wonderful, nice room service

desk staff, position , wifi , cleanliness better compared to other hotel in casablanca , in room air condition

the gym is really hard to find by yourself

location, free parking and downstair morjan store.

the spa was an excellent experience and the gym/pool facilities were an added bonus

the room service is available all night and the food is comparable of michllen stars

in case you need to do your laundry, they offer laundry services for only 70 mad for 5 kgs

staff super friendly, laundry service was great

laundry service was stellar

housekeeping offered daily cleaning service and i also took advantage of having my laundry cleaned during my

breakfast is just ok

able to have laundry sent out, roomy, friendly staff

it has a kitchen, a livingroom and a bedroom

80 dh a bit steep for continental breakfast.

the staff is also very professional, they managed to set up the 2 kids colts very quickly

good kitchen facilities,useful

the staff, breakfast, and the cleanness of room

the breakfast was good

location, good wifi for work and restaurants and bars around

also there are 3-4 parking spots reserved for the hotel, so maybe if one is unlucky all are occupied upon

a bit noisy and breakfast can have some fruit and vegetables

wifi connection was lost in the room but it wasn't a big problem, it reconnects again in a minute

many bars and noisy after midnight, wifi was not stable but it was enough for me, one of the feet of my bed was

the staff are friendly the room is very clean the breakfast is perfect good wifi warm shower

an added bonus is the irish bar which is part of the building

poor wifi. not very clean place

had to phone reception twice to have laundry picked up from room

dinner and bar food also really good value

the bar staff and restaurant staff are very efficient and very friendly

clean, very kind and helpful staff, cleaning ladies, car parking staff. exceptional!

it was clean and stylish. room service was decent

great service from doorman, bellhops, reception, laundry service and restaurant staff

the service was above and beyond and the included valet parking was very nice

if they include some indian dishes in breakfast menu.

the pool

good breakfast facilities: gym spa pool restaurant good service

facilities were great, the swimming pool, midget-golf and restaurant (including alcohol).

facilities were great, the swimming pool, midget-golf and restaurant (including alcohol).

swimming pool with well maintained garden and proper tennis court

it is nice, clean hotel with some extra things to do( mini golf, trampoline, swimming pool)

it is nice, clean hotel with some extra things to do( mini golf, trampoline, swimming pool)