the laundry onsite was great, the machines performed well and it made one task tolerable

i also used the laundry room

laundry facilities

the laundry was affordable, and trash was easy to access

to find location with plenty of parking

pleanty of things to do in the area around the casino

casino was excellent and if not smoke free

pool and spa set is amaaaazing

we also thought the casino could use more modern/trendy slots to choose from

friendly helpful staff, great pool.

no valet parking

the parking to far

would be nice if certain things were open at night being a casino in all ut other then that it was

handicapped accessible shower needs more than one bar on the opposite wall

would have loved a shuttle bus to locations down town

lots of murals outside, heated saltwater pool, 24 hr laundry + gym facility, ample parking, coffee, bar, spacious

pool, an outdoor patio, a food truck (select times only), a pinball room (select times only), and laundry

unique experience and quieter than expected and laundry!

the price for using their laundry facilities was $3 for washer & another $3 for dryer

only bad things was that our shower gel was empty, some small hairs in the shower and the guest laundry only

so many amenities fabulous pool, arcade, gym, shaded hangout area and laundry facilities

laundry area excellent with vintage video games nearby for free

do not stay in rooms anywhere near the boilers/laundry (or downstairs because you hear every footstep upstairs

the laundry service area is huge with multiple machines and there is a comfortable room where you can

laundry app doesn't work

i wanted to do laundry and finish drying

laundry girl dumb

i even ask the staff in front if they needed help with the laundry

conditioner, laundry room, had to go back after check in to ask for remote control for television, had to go to

laundry girl seems upset for wanting to get a clean towel

no microwave or mini fridge or laundry mat and no end tables with lamp for lesser light.

modern updates and customization. nice laundry facilities. thoughtful.staff. spotless.

lots of parking and since i was towing a trailer, that was very convenient

hard to get in/ out of parking lot

super clean, great service, accessibility to nice places, parking next to the room was so

it is a must go location better than disneyland my kids said

hotel grounds, great/large pool area for adults and kids, excellent adherence to covid mandates, and large,

room service isn't currently available due to covid and the gym was a little hard to find

and some of the hotel staff were incredibly rude to the cosplayers, especially about the pool and photographs

property is wonderful, great pools, hiking, golf course

no wifi .... no landline phone

pool area was very dirty

not included breakfast. i stayed 3 days charged me deposit 50$. not returned yet 5 work days.

brought my own cereal pool was shut down

maybe better breakfast selections but it's still not a big deal.

the laundry room was a but hard to find at first but once i asked about the location of it i was able

you bring a pet (service animal/companion dog) they do not allow the animal to stay in your room while you are

breakfast was excellent.

pet was included in the reservation but when our son took the dog out at night, we got a call in

have to pay $20 for late check out

no laundry bags.

hotel with nice facilities such as pool and laundry

pool area was sparkling, the laundry amenities were convenient

cute little path way in the back to walk around in or if you have a pet it s a good potty place

the breakfast is delicious!

the laundry room dryer worked very well

expensive laundry

the pool and fitness center were inviting but i did not have the time to use them on my one night stay

the quiet and nice pool and hot tub. i also the meal that my husband and i shared.

breakfast was tasty

affordable laundry

we were put by the laundry and service staff room

she took my laundry money which i assume she thought was a tip

room breakfast laundry front desk clerks

machines nearby, laundry room, spacious room, friendly staff, great coffee, good

clean, building and parking lot well kept, very good breakfast.

the bed was very comfortable ud83dude0c the breakfast was too die for and those eggs were something

brand new, clean hotel. comfortable room. friendly staff. good variety for breakfast.

the continental breakfast was exceptional

large rooms, good breakfast, nice location, super new hotel.

facility has gym and laundry also

laundry bags seem to reused

we didn't use the laundry facilities, but we liked that our room was next to that as well

a great surprise was laundry onsite for guests

room was directly across from laundry, very convenient for baseball players

laundry room one washer one dryer and there was this electrical smell from the elevator that was

the laundry room was next to my room, which was easy for me to get some

had to drive to commercial laundry

one laundry for whole building

they have laundry rooms but they do not provide quarters.

laundry was not working so we had to walk to hotel 2 doors down to do the laundry

it has a restaurant and clean laundry room.

our room was well equipped and we took advantage of the self serve laundry facilities during our stay

no change machine to get quarters needed for vending and laundry machines.

) the gym, the laundry facilities, the pool and jacuzzi, the breakfast (carefully served by staff even through

20 minutes for airport shuttle to show up

limited parking in front of building. tub/shower very slippery. on list of

did a good job with breakfast items during this covid-19 period

shower...bed...breakfast.

handicap parking seemed to be smaller. so had to park in the back..

would have liked a laundry room to do our laundry

pool is refreshing and clean and the fitness room and laundry make it a great

the pool was closed, laundry access not working, ice machines not working

laundry facility and the sister property they referred me to (next door) was coin operated but did

free shuttle service to the airport

no hot tub laundry rm too far from my room

the parking lot and side entrance of the building were quite dark

requested a shuttle from the airport but the response was so slow that we paid for a ride

liked the location, the staff was friendly and helpful, they are pet friendly and it was quiet

wifi did not work

the pool

hotel was setting up for a conference at the time i was there and the parking parking lot was a mess

to a special event, the restaurant and bar was not open when we arrived (8pm), which was very discerning because

was cold :) breakfast was filling and wonderful, pool and hot tub were exactly what we wanted

breakfast was good. beds were comfortable

laundry was grey and did not smell fresh

check in not available as there were no rooms ready, laundry baskets make a huge racket as they trundle along

nice laundry facility in hotel

pet area was awesome

2 room suite, clean, restaurant, hot tub, pool, gym. convenient and attractive.

laundry facility had numerous machines not working

large room, staff, grounds, location,very dog friendly, breakfast,free laundry, exercise area

fitness center and laundry facilities were in adjacent rooms with an open arch way between so the temperature

and laundry were together and it was too hot in gym

free 24-hour laundry facilities

due to corona breakfast was not what i expected but i understand

the pool was closed during the majority of our stay.

the breakfast was great

alma at the breakfast area is very friendly and helpful and the food was great

the kitchen was nice and cleaned

did laundry here which was great

enjoyed the kitchen with full sized appliances and equipped with dishes to use

the breakfast was perfect, the staff was very friendly and the pool was so relaxing.

we also like that the hotel was located very close to the airport and had shuttles from the airport and from

free shuttle to airport

they do have laundry facilities

they have laundry self-service on site but never have changed.

great staff, adequate breakfast, self-laundry room available, clean

laundry was fast and easy

pool was closed

pool was unavailable

the tv and wifi didn t work

laundry out of order and will remain so

also, i washed a load of laundry, selected hot cycle & the water was cold

ice machine and laundry was broken

the heater was broken, someone stole my laundry detergent, the hot tub was broken, they gave my room to another

there were quite a few degenerates in the hallways doing laundry, etc

nice large rooms, modern, pool with outside lounge area, laundry

laundry room was right next to it

provided breakfast, pool laundry and gym

we also used the laundry and gym area which was clean and functioning, the washer and dryer take quarters, but

provided breakfast, pool laundry and gym

the pool, the bar, the staff, were all great

free parking in garage next door. two bars, restaurant, fitness room (in our room!), pool.

we loved the location. easy to get around anywhere. the kids enjoyed the pool.

it was very clean and open. pool was heated too.

rooms are nice pool was great. and your staff was amazing.

laundry facilities 1st floor

booked this placer specifically because of the guest laundry

chose this hotel because they advertised airport shuttle service

convenience of parking from the room.

the made to order breakfast, lazy river pool and gym on premises made our stay amazing.

the pool area looked nice as well

nice little bar by the pool overlooking part of downtown

except for the bar called the play ground raging loud music all night

the best place to stay in tucson the rooms the bar and the food including breakfast was excellent everything

the ac was super clean, modern, and comfortable. the pool area is a great place to unwind!

laundry area and full kichen

the staff was friendly and the 24 hour laundry room was great.

with no deposit with clean modern up to date rooms with refrigerator toaster stove coffee and laundry

it s nice to have laundry facilities, and especially for them to be available 24 hrs

laundry machines taking money and not returning funds in the same manner

pets friendly

is a bar resturant hotel so you can't be an early to bed kind of person

$50 nonrefundable pet fee is ridiculous

were a little taken aback when we were billed a per fee but i suppose most hotels have a pet fee

restaurant & bar service attentive and accommodating

maybe next to their laundry facilities website didn t mention anything about pets

also the laundry area was out of service for renovation

guest laundry is out of order

i did do my laundry though and appreciated that

our room was located across from the hotel staff's laundry facility and we could hear the linens bins being

staff are too noisy in the morning rolling by with laundry bins

hole in the laundry closet, floor creaks, cracks in the bathroom but it was a great deal for a nights stay with

great location. always a friendly staff. free breakfast. wifi.

everything was great. my son had a blast in the pool and enjoyed the waffles.

the availability of a smoking room;

i wish they had more access to laundry personal laundry

no breakfast as advertised.

wifi bumps in an out carpets could use a good cleaning breakfast is very basic

pool was open but did not swim

breakfast was great!

the heater was amazing, breakfast good, laundry service good

laundry room

location of the room was the problem - right across from the laundry which was running until late at night and

breakfast was great as well

also, the pool had a lot of dirt visibility on the bottom of it along with a large stick and bees resting on

was great that they had laundry facilities

on-station laundry machines on 2nd and 3rd floor that actually worked

vending machines and laundry facilities

of covid, when we ask them for towels and sheets they were saying that we don't have or it's in laundry i insist

also being that they are outside does deter late night laundry

parking right outside the door of the room. onsite guest laundry. breakfast was good.

i'm sleeping during the day laundry people were so loud and tenants it was ridiculous this mini vacation turn

the room was nice and i appreciated access to laundry facilities

the laundry facility could use some chairs to sit while waiting.

the laundry/ice machine/vending machine room was dingy and not particularly clean

com entry was misleading because it said a pet fee *may* apply

location is perfect for anyone who has business at uof a or parents visiting their kids on campus

close to my college kids apartment, coffee shop on property

location and everything else .. bar prices are a. it high but overall experience was excellent

gym and pool was not open due to renovations which was not discussed when booking

moonstone rooftop bar is fantastic

need a mature hotel-trained staff overseeing lobby services, not college aged kids, especially when there is

nice bar, restaurant and pool

it would be nice if the bar and pool area were connected.

well decorated, extremely comfortable beds and room, spacious, very well located with free wifi and great dine

laundry was not available

option for laundry is rather expensive, so if you re staying for long might wanna consider this

good breakfast, cute little bar in the lobby, rooms were very clean and comfy

the bar and the breakfast. the staff was very nice and the bed was very comfortable.

great breakfast, friendly and helpful staff, great pool and jacuzzi, great room, comfy bed,

i told him that witnesses had seen a laundry worker let another worker/guest into my room to rob me

breakfast was great

the parking lot was full at night, and parking is limited in the front of the rooms.

pool and spa

thinking walls , no quiet moment , disturbance from outside by others , parking spacing to close

as a result one of your staff tried to hustle cash to throw my things in the hotels laundry

pool was open, when other places in town had theirs closed

i couldn't eat much more than oatmeal from it, but my kids enjoyed it

breakfast included

the facility, the location, the breakfast, the quiet ambience were exceptional.

pool,jacuzzi ,laundry room

laundry room was locked and the ice machine was in there so we had to take the elevator downstairs

wish the front parking space was bigger, the side parking is somewhat dark and scary

wonderful staff excellent breakfast clean and updated.

the swimming pool was great - even had a hummingbird by us

this is ridiculous again we will never stay there again, and will let our other friends that have kids at the

staff, great breakfast bar and snack area, free awesome coffee, free wifi in the room, and nice comfortable room

all the new furniture as well as the outdoor furniture, the bar and bar keeper was excellent and absolutely

pool is small but kids don't care right

we had to move to the other room with our kids

unlikely bonus if you need laundry very affordable and priced by the pound instead of the usual $6 per bra,

our room was outstanding and loved the fireplace

the pool was very warm but that is to be expected in july in tucson.

there is no room service available

asked for a drink at the bar at 8:59 pm and the bartender said it was 9 and couldn t serve me

broken, ice machine broken, laundry room felt unsafe, stairwell smelled bad, carpets nasty

room and variety of facilities such as laundry, workout room, breakfast room, and lobby seating

laundry room location, broken dryer, always out of breakfast

but other than that the pool was nice and they do have on site laundry

guest laundry

we particularly liked a swimming pool, a (table) pool and complimentary laundry facilities

free laundry, nice pool, fitness center and other sports equipment, board games available, bbq grills if

clean and comfortable rooms, great staff, great amenities including laundry room

i also appreciated the complimentary laundry room with washers and dryers - very helpful

included were all needed supplies, as well as free laundry

pool laundry and a bar by pool!

pool was not open & laundry room was hot.

breakfast no pool no laundry and pay deposit for untidy room was not ready for customers but good parking

room had trash and old laundry

) and don't ask for a late check out

the laundry room was not open in time in the morning

very unsavory supposed guests hanging around entrance to laundry/pool who didn't happen to have their keys to

the pool and gym are beautiful and the coin laundry is large and fairly priced

laundry for use is a plus

no way for handicap to get to laundry or pool,sane thing for breakfast everyday.

the practical and efficient coin operated laundry was great experience

quiet location, safe area, good breakfast,

kids hanging in lobby without masks. no staff around to enforce it.

the complementary breakfast was excellent and fresh

perhaps if a person is traveling without kids they could be placed in another part of the hotel

where's the laundry room?

walking around the parking lot

facilities are easy to get to, plenty of parking

the coffee bar had limited hours (not open in the afternoon).

the lobby is beautiful and the bar is nice.

the pool is small and shallow but heated, the spa very nice, and there is a small gym with the basics

they also charge $8 for parking fee

kids enjoyed the pool area and basketball courtyard, great location to shopping and entertainment

had to walk thru outdoor courtyard to get from room to lobby and breakfast.

kids enjoyed the pool area and basketball courtyard, great location to shopping and entertainment

kitchen, breakfast

good breakfast if u know what average american hotel breakfast means in comparison with the european one

breakfast and the pool and laundry were great

a cheery holiday atmosphere, staff was extremely friendly and willing to get me quarters for the laundry, and

our room was located close to the laundry area so it was really noisy early in the mornings

kids would've liked juice

right by pool, breakfast, and a quick walk to the ice machine

hot breakfast was excellent guest laundry was clean and affordable and came in handy pet friendly and there

did laundry, you need to fix or replace dryer, terribly loud

laundry facilities were not operational for our entire stay

early check in request, top floor and close to elevator

carpet in hallway and room are in need of steam cleaning.

had to wait for coffee to brew in breakfast area no laundry bags for dirty clothes i had three preteen girls

excellent stay with no disturbances. laundry service gym car park pool

location with comfortable room, and we were able to do laundry.

it was very pretty and very comfortable. we also liked that it had a guest laundry.

he was born almost 6 years ago, we really shopped around for a nice hotel in the area with a spa tub, clean

one day without room service (cleaning) and another day they wanted to do the room at 6:30 pm!

ac didn t work, wifi was spotty, no tub even though requested

beds were comfortable and there was always parking

excellent range of facilities (pool. gym, dining)

happy hour was such a nice surprise and breakfast, although simple, was exactly what we needed to start the

proximity to grocery and public transportation. decent gym and free laundry.

kitchen, free laundry, location

free laundry

) other long-term guests/contractors make the experience poor especially in the laundry room

this location had free laundry and guest services was good

the laundry room was clean with ample units

laundry facility for visitors handy right on a major street with good access i hop restaurants

laundry door was broken

would say the laundry room

laundry

laundry facilities

also a reservation is needed to use the pool and only 10 people per hour are allowed in the pool area

pool open till 10pm

they also offered a continental+ breakfast

breakfast was good everything was nice and clean staff was great

laundry very outdated, dryer did not work properly.

amazing room and pool

coffee bar was open 24 hours which was super convenient

not the hotel's fault but the restaurant was shut so were the firepits and gym.

the breakfast was great. the pool area was well laid out and felt spacious.

filthy dirty and ice machine and dryers in the laundry room were broken

quarters or laundry powder at hotel for the laundry room

next to laundry room

really everything needed, fridge, coffee maker, good internet, good breakfast, great cookies, laundry room, good

it's a minor thing, but the laundry facility could be bigger.

comfortable, great staff, big frig, stove top, the room was very clean, don't have to leave to do laundry

lots of parking with a pretty freshly paved surface

talking or coming and going from their rooms/walking on the floor above, being loud in the parking lot

i liked that i could fill up my water bottle with the water dispenser in the workout room/gym

the parking was easy and we felt safe

rooms, the laundry room, the lobby and breakfast area is all well planned out

left our laundry in dryer for 5 min unattended and someone stole several items ,woken up both nites around

little more information could be posted in the laundry room

lot s of space to feel comfortable, and a great functioning kitchen with everything you need to cook and eat

i would have liked a bit more cooking materials in the kitchen i had to got buy lots of things

they have a guest laundry room, for a small fee you can wash your clothes

had a small issue with the laundry as the first dryer we tried to use didn t dry but that was not a huge deal

i liked the laundry

was a wasp's nest near the elevator that i reported to the bar manager and nothing was ever done about it 3 days

location central to shops, golf, dining

pool was a relaxing way to end a day after long days at the local national parks guest laundry available for

laundry had bad problem.

quick elevator, close parking

room size, breakfast, parking, wifi, cleanliness

during the 4th of july holiday, loved that the hotel had strawberry pancakes for the kids with patriotic colored

we were surprised when we enter the room and realize that there was a small kitchen

nice pool and gym

option when you are traveling with kids

the convenient location the good wifi

location and kitchenette worked beautifully.

very nice breakfast area and laundry. easy drive to restaurants and biosphere.

convenient location, breakfast, cocktails, gym, laundry

neither of the washing machines in the guest laundry worked the first day.

many amenities! very convenient for parking, free breakfast, pool, laundry, great neighborhood

important when needing to find your way around the hotel and to the different facilities such as laundry room

washers in laundry room needed updating

no laundry bag.

provided coffee eggs sausage, potatoes, cereal yogurt fresh fruit waffles pancakes small pool within hotel good

really cool property! the rooms are big and comfortable. breakfast was good too.

wifi never worked

wanted to use the green option to save on laundry and cleaning but were not aware that they don't even come in

to ask for bags so i wouldn't leave my trash all piled up in the corner, and all i got was one laundry bag ud8

we picked the hilton/university was not only its location, but also that it offered free airport shuttle

the bar tender

very poor cell signal, poor wifi front desk staff attitude room availability at check in