bonus of free use of laundry facilities staff were

the laundry room was busy with the hyatt staff doing their personal stuff

spacious rooms, free laundry and satisfying grab and go breakfast exceeded expectations

great laundry facilities

free laundry

they let us do our laundry with their washer

laundry facility out of order

pool was closed , bar was closed, breakfast was minimal.

pool and hot tub relaxing

nice clean pool area, pleasant staff, fridge and microwave in room

told the desk clerk i needed access to the guest laundry, and was put clear on the other side of the convoluted

so far nothing, maybe some more laundry machines.

the pool and hot tub are great and we even managed to do all of our laundry

clean reasonable with a decent pool and hot tub. no charge pet friendly.

parking wasn t the best

cooking kit and reasonably priced laundry

guest laundry was $1 for washer and $1 for dryer

the gym was in disrepair and i wish they would have offered a breakfast option.

ac not working in the poolside room and no outside window to cool off. no breakfast.

drug deal go down in parking lot - very dated - no television - we were to stay 2 nights but left after one

i appreciated the laundry room

smell by the laundry area was nasty ud83eudd2e

the laundry room had busted washers and dryers.

it was quiet, free laundry available just need your own soap

the door to the laundry room was constantly open making it look

were doing laundry and we couldn't find the attendant for about 3 hours

loved the guest laundry

clean friendliness pool was great for little kids.

the pet friendly aspect

it is a brand new facility with lots of parking

pay staff more, if the front desk staff are also doing laundry, they should be paid accordingly, but, maybe

we also had to do laundry, and had to clean the machines (full of lint, and orange peels)

when he did come, he said he was doing laundry and people will just have to wait

pet area dead grass, unappealing.

we asked for if possible a floor that did not allow pets and clerk said no problem and put us on 3rd floor

rooms were dirty, we had to change rooms due to stains on the beds, dirty laundry in the room and the beds were

the shower the food by the beds the fold out beds not cleaned but the staff did correct the dirty laundry in

there is only one laundry room and it was 2 floors down

imagine large amounts of garbage and laundry throughout the hallways

that it is connected to the mall and has a water park

the shuttle driver did not offer to help me (older lady) with my suitcase

rooms were in bad repair, the back entrances were propped open, the kitchen was dirty, the floors were dirty

hotel has a reliable airport shuttle

the location is great and breakfast was good

shuttle service to and from the airport was very convenient

doesn't have a laundry and breakfast isn't included

work and the hallway was also the storage place for all of housekeeping's rollaway beds and laundry carts

free shuttle service to/from airport, at any time, including courteous service to/from restaurant and

my stay at the grand it s close to the airport and has very reasonably priced medium term parking rates

room service is nice

i didn't have it but my son & husband raved about the breakfast choices!

free shuttle to airport

shuttle to airport and courteous staff

beds super comfortable, rooms huge and bathrooms spacey breakfast was awesome pool and spa and gym a treat

no good outside of breakfast

laundry room break in. no towels available for the entire hotel one day.

one poor gal was responsible for front desk, laundry and the breakfast area coffee supply wasn t maintained

laundry was inoperable

wifi seeemed week

there was a bar as advertised, but not open as advertised

had a bar and pool and breakfast

overall a nice hotel and kids loved the pool and breakfast!

staff was not very helpful when trying to check in and informing about using the shuttle they were supposedly

helpful staff. excellent room close to parking will stay there on our next trip

had a bar and pool and breakfast

they have a convenient grab and go store you can get what you need down by the front desk and laundry facilities

free laundry is a nice perk also

pet area for my dog to go potty

pet friendly. wuiet

comfortable bed and clean kitchenette

large parking lot with lots of choice

breakfast

offered eating solutions because they were not serving breakfast due to covid

breakfast was excellent! staff was very helpful!

the sauna, pool and jacuzzi tub very clean and hot and safe.

both front checkin and they were also doing laundry

i got to interact with folks on the same floor, do my laundry, and just overall relax

i would have liked more options for hot breakfast besides pancakes and bagels

had snowed prior to our arrival and parking lot was icy, bumpy and full of snow making it difficult to walk

staff very helpful and friendly good room clean tidy and modern used pool very good also

to use during appointments which i liked (quite and private weight room) and the use of the laundry baskets to

excellent breakfast free use of laundry--just had to buy detergent quiet

nice to have a mini kitchen, and the laundry was a bonus.

found our laundry bag and called us about it

the large kitchen set up was so nice and everything was very clean

friendly staff, clean building, great breakfast.

it was horrible the kids took over every public space as well as the parents

room, courteous staff, great breakfast

breakfast always the same everywhere.

check in & out was quick! breakfast was excellent! liked the dove products!

pool was closed. fitness room was very warm & could not locate a remote for the tv.

was fantastic staff was very polite an helpful hot breakfast that was fully stocked and pool was clean an

was a crack pipe by the exit door, there were drug deals going on in the parking lot as it was next to an

enjoyed the pool

parking with well lit areas were also a bonus

i utilized the free laundry and the gym during my stay

laundry facilities are very handy

priced right and very friendly staff...very comfortable stay. free laundry!

i utilized the free laundry and the gym during my stay

kitchen, living room with a pull out couch and a bedroom

good washer & dryer for laundry - we re on a road trip so this came in so handy

laundry facility

pool and small workout room, guest laundry

room was not cleaned thoroughly. laundry room water was dark in color.

laundry room for guests was convenient

because it was labor day they didn't have the laundry help in, so they couldn't keep the pool area stocked

uncomfortable beds and very slow wifi.

great staff and a good breakfast. room is clean and comfortable.

the price was great!! staff was amazing! loved the breakfast selection's.

the bar conveniently having a restaurant clean pool