after being there a week i needed to do laundry

the laundry room became super useful for us when one of our kids had an accident in their carseat

the indoor pool wasn't heated which was a bummer for my kids.

breakfast was really nice and the room was big

my wifi password didnt work.

clean. laundry service. average

the laundry room

also laundry was $4

quite clean comfortable, and an excellent breakfast

beds were so comfortable and good choices at breakfast

beds, always good to have access to laundry, especially when ive been working out of town and out of my car for

we were looking at the signs for guest laundry

shower, beds, tv, wifi - all decent. maid was very nice.

ample parking

see photos below. it was dirty and we also lost power internet and wifi.

we needed to do some laundry and they had one washer and one dryer

parking is not great. i was also charged twice for the room.

enough parking, paper thin walls and you hear everything everyone says and i'm sure they can hear you, too

great clean rooms and good wifi...

no password given for wifi and really uncomfortable

loud music in the parking lot until 2amm

the pool was not usable only 1 ice machine and had no ice ever big potholes ln parking lot

unsavory people were hanging out in the parking lot

out of breakfast by 8:45am

wifi did not work, i was traveling for a work trip so it was really hard to work since the wifi was

ended up taking all the others to the laundry myself

breakfast was pretty good and the staff were super friendly

breakfast was great

wifi would go in and out

the rug in the room. i know it is a pet friendly hotel but it doesn t have to smell like it.

for a cart she went and looked for one and when she couldn t find one she went and got us a laundry cart to

that there is not a laundry on every floor

the room was clean, beds were comfy and the breakfast had everything we needed

breakfast decaf coffee was terrible

great breakfast, comfortable beds, and an excellent staff, it's everything you would expect from a hotel

truck parking

we couldn't take breakfast to room but completely understandable

it was inadequate. hairdryer did not work, wifi did not work. tv was old and limited channels

the management staff,the breakfast, and the hot tub.

the towels are very old and they need parking truck yard

were fine and did not use the pool but it is extremely small compared to the pictures online

check-in was quick and painless, and the onsite pool was warm despite being outdoors

parking for our rv the room was large like a mini suite with sofa and kitchen the breakfast was great

breakfast service should start earlier for early check-outs, or a to-go option could be

pool was a little small but it served good to allow our kids to get their energy out before going to bed

no coin laundry no in room safe

didn't have a laundry bag

pet friendly so every time the doors slammed on the rooms they started barking

the kids enjoyed the hot breakfast and i was happy for a decent cup of coffee

pool, gym

the washing machine did not work in the laundry room

pet friendly rooms

view from the room was a truck wash and parking, with a freight train running right behind it

gym and pool close to early

shower, room layout, breakfast was excellent

like that we were by the ice machine and laundry room

advertised having a laundry machine and pool both were out of service or non existent

pool was not openud83dude16

also having the lights of the parking lot and exterior walkway light up my room made sleeping nearly impossible

charged a pet fee even though i had called and they said no pet fee

laundry

king near hotel, a chicken place is further down the road thats pretty good, there's also a laundry and car wash

that it was pet friendly

no clue how to access the wifi

few things booked a non smoking room was given a smoking, paid cash my credit card was charged also and my

loud shopping carts being used to move laundry rolled by my window

smell that made it into our rooms that we did not feel comfortable staying in them or letting our kids stay in

convenient, pet friendly, quiet, good breakfast

so when the kids watched tv parts were cut off

was surprised to find out that it had a pretty good complementary breakfast

laundry room and machines were dirty and old

the laundry room was not very nice i did not use it

com when i requested the room instead of a room that would have been farther from the parking

wifi very slow

nice pool on a hot day

doors were open to the storage, cleaning and laundry rooms

doors to laundry and mechanical rooms kept open. not appealing

an exercise room was located on each level along with laundry available to guests

the rooms were very clean and spacious and modern, and everything worked as it should, except the laundry room

the pool was great

and the laundry facilities were also not working

very close to the golf tournament at hilton head golf.

pet poop bag holder was empty

i like how they still did a hot breakfast

we were looking for a hotel with an indoor pool for the kids

there was no laundry room to wash the cloths

but when i arrived they had changed me to a pet friendly room which apparently someone had smoked in

clean, great breakfast, friendly staff

excellent breakfast. comfortable bed clean room excellent service

could have disclosed the 160 in pets fees for 4 small parrots before we arrived

clean, comfortable, nice breakfast

nice breakfast

pet friendly room had very strong urine odor

were told we had to stay on the first floor because of our pet

there were big truck and equipment in the parking lot

no laundry facilities we could find & needed desperately traveling w/special needs child too

very clean, comfortable and a great breakfast

breakfast very good - hot items and a variety

there was some mold food during breakfast

extremely clean. friendly front desk staff, very good free breakfast buffet.

room was opposite the ice machine and laundry so a bit noisy

left earlier than breakfast was serve, they didn't have a early breakfast to go like when we stayed in virginia

cleanness, good hot breakfast, customer service

the breakfast bar was very delicious and plenty of variety

there's a gym available too

pool happy hour poor bag of chips breakfast ok no pen or paper in room hair dryer missing no laundry bag not

no laundry service during weekend

my daughter enjoyed the fact they had a gym, indoor pool and hot tub

have to request room service (cleaning the room) before 10am

the room, but because of the current pandemic, we had a little difficulty getting housekeeping room service,

i love the breakfast.gym and laundry room .

and no shuttle either ud83dude22 also next time i wipl ask not to by the elevator

pool under construction

i have to be honest i would have chosen a room on the other side away from the pool

pet fee

was listed as a pet friendly hotel

then me and my kids relocated to a room down the hall

pool looked horrible!

breakfast could have been better

staff; cleanliness, decor and kitchen; netflix available on the tv.

big gym and modern laundry

also no bags for laundry

the grounds were unkept and the parking lot was dirty with trash the entire time we were there

clean restaurant bar staff

my kids room was newly renovated and the tub leaked. it flooded neighbors below from 3rd floor.

they offered free amenities such as laundry, gym and shuttle

hotel cleanliness, staff, location, room, laundry, etc. were all great!

laundry room only had 2 working washers out of 4

i liked that they are pet friendly and welcomed my pet

toddler so it was fantastic that the room had a door between the bedroom and the main living room/kitchen area

also strong smell of weed in the parking lot and in the hallway

there is a kitchenette in the room but there are no kitchen items provided to use it

especially with the late check out option

is a kitchenette - no local tv just streaming - no glasses -dishes or utensils in unit - no

they are very pet friendly and provide poop bags for our furry friends

constantly blocked and refusing to open (magnetic cards to be always reset); absence of guest laundry in the

was no room service, i had to clean room and bathroom by myself, laundry service had no clean bath towel, they

had no laundry facilities and my room could have been touched up more; cobwebs, dead bugs, and a lot of

hotel do not have a laundry,

nothing laundry

pillows where dirty,pool was close first they say one day as the regular later the entire weekend people was

front desk staff is very rude, not willing to assist customers needs, the pool water was green, the hotel is

i loved their breakfast. saves us money!

the pool was closed and all building was under renovation

couldn't really use the fitness room as it was closed

staff room laundry front desk manager all was not acceptable for marriott standards needs some supervision

indoor pool was nice and laundry facilities were helpful

we had to go to the front desk and use our money to get quarters, to dry them in the laundry room

pool was closed but i should have asked when booking. i assume it was covid related

it really was a kids friendly breakfast

dryer didn't work in laundry room

the guest next door my room had a dog that kept barking & scratching parking lot was too dark wifi was down the

shuttle service- great

the breakfast is very limited on options.

good breakfast selection and airport shuttle

was dirty laundry in the closet, makes one wonder if the room was cleaned

no guest laundry. i got air sickness and had vomiting on myself and couldn't wash my clothes.

no laundry, even though the signs said there was

ours was first floor opposite the laundry room and in the staff

they didn t have laundry facilities.

great breakfast, great location the hotel was in, fast wifi. clean towels

breakfast buffet was really nice

comfortable hotel, did not partake of free breakfast due to convenient 4:30 am shuttle to airport (5 min

l love the free shuttle

arrived at hotel we found that the airport shuttle did not start until 9 am, much too late for our early morning

fire in laundry room at 3am

convenient location & also had laundry available

for coin laundry

it had a laundry room

was a guy peeing in the hallway in front of my kids

the breakfast had wonderful selections

pool closed

breakfast was good and hot

breakfast buffet attendant was exceptional

the breakfast and the remodel

s my bullet summary as i entered the room: -room smelled musty/rancid -ac was off -no plastic laundry bag(good

nice hot breakfast with a lot of options. love the kitchen within the room.

breakfast was ok brown sugar or honey for the oatmeal we would appreciate it

00 pet fee onto the room

of all, the gym needs some serious upgrading

had to sell outside laundry to dry completely

of complimentary airport shuttle

rooms were very spacious, greatly appointed, and bar none locale

fine but they allowed the dogs anywhere throughout the hotel including the lobby lounge, the bar and the

open the swimming pool!

night before i was to fly out the clerk stated their shuttle service started at 6, which was perfect, but the

flight arrived at 7pm, and after calling for a shuttle i waited for almost an hour before they called me to say

beds are super comfy, breakfast was great and reasonably priced. bar open in the evening.

shuttle wasn't operating so this added some stress to our early morning flight out (7am) the next

they even let our baseball team stay late at the pool

the entire facility was very clean, even down to the guest laundry room

tiny pool, laundry room (didn't have change machine and only 1 washer and 1 dryer), breakfast eggs were watery

room was beside the laundry room on the first floor

friendly, convenient to airport, complimentary shuttle and easy parking

i had to pick anything i didn t like it was the limited lighted parking available in the front of the building

calls/visits to the front desk, they brought us 1 sheet, no towels, and stated they didn t get laundry that

that the lobby smells like chlorine. we wish the bar was open.

no room service for 2 days,and closed pool for no reason but i still payed the same amount.

location. parking.

the pool was out of order.

powdered eggs ruins the whole breakfast

breakfast could improve

fantastic breakfast

water display at checkin desk. to go breakfast bag very thoughtful and good.

large choice of breakfast foods.

very clean and the lady making the breakfast went out of her way to exceptionally pleasant

understand the boxed breakfast due to covid, but the meal was not very good

lobby amenities and breakfast

breakfast could have been better

time and some foursquare recommendations for things to do or a website when you log into the wifi

laundry room was exceptionally clean

nice rooms, laundry options, easy parking

ppl drinking beer near the snack machines and laundry after work

when my husband goes to see breakfast there was only coffee

location with access to shops, restaurants and major highways but not overly congested so parking and elbow room

thankfully we were shielded by a laundry closet while in the bedroom

the kids stayed busy at the pool

the breakfast was great and a big improvement from a year ago!

the parking area had mattresses and alot of debris

breakfast all hours

on the ground while having breakfast, the front desk was not nice, as well as no coins for the laundry, very

closed; no change machine for laundry room; front desk didn't have change available for laundry; ran out of

it was hot in the laundry room and no chairs for one to sit.

loved that there were laundry facilities available

nice laundry facility as well

laundry facility was out of service as well as pool. this hotel could use an overall upgrade

was stained, could have been taken care of by laundry, i should not have to find that for them

please call before booking about breakfast

it was relatively clean, decent parking spaces available.

the lady serving the breakfast was great and friendly

no guest laundry facility

booked this hotel for the amenities such as their laundry room and pool

okay indoor swimming pool computer desk n lounge was useful fruity water n coffee was available laundry room

maintenance seemed lacking gym clock was incorrect our entire stay and common areas seemed neglected

so most stuff is unavailable like the gym for example

the breakfast had a lot to be desired

the signage to get into the parking lot. it was difficult to find

better breakfast

breakfast was very substandard. wifi was very slow and hard to get into with our computers.

smallest breakfast area, glad the hotel wasn t full of guest

room smelled like wet and soured laundry

every dept from laundry to front desk to breakfast

manager and laundry staff were very nice

also, i think it would have been really nice if they had a place for people to do their laundry

the coin laundry helps a lot

housekeeping left dirty laundry in bathroom

) the laundry area has only one washer and dryer so you may have to wait

has laundry room, good food for breakfast, wonderful staff

laundry facilities

laundry room it was only one set of a washer and dryer

the guest laundry facility was a disconnected washer and dryer sitting at the end of the first floor hallway

like wet laundry had been left in there for weeks to mildew

no working laundry area

having a laundry is a definite plus

was unclear that it was under construction and the fitness room and laundry room was in unworking conditions

the laundry room not expectable

the anameities said pet friendly and did not mention a charge

is a little bar in the parking lot with pool tables and the food is pretty good

they also have a nice sports bar across the property called hercules that sits on a small lake

the wifi was down everyday

was no swimming pool, the place is old and has insects ud83dudc1c bugs dirty laundry, carpet was

comfort of beds, pillows. laundry facility offered, size of room, staff fairly friendly.

if laundry facility offered, there should definitely be more than only one of each for guests

parking there was nowhere to park

to downtown was an excellant extra service which we used day & night good breakfast and very helpful & friendly

which i guess is to be expected with a an affordable hotel, but a shower cap and disposable laundry bag would

we tried to used the laundry room and the odor was terrible

i like that they serve breakfast and have a bar as well with a small gym area and laundry available a plus is

they put a room right next to the front door pretty much next to the laundry services next to the light that

free breakfast

very clean, very comfortable room, good breakfast, good laundry facilities, friendly staff.

indoor pool, wifi, clean facilities, and professional service!

clean, very comfortable bed, great breakfast, free parking

pool and gym was closed due to covid

i went to the gym all 3 days and the same leaves were on the floor, there was no towels or sanitation wipes in

no laundry service on a friday at 9???? for this rate an express service would be the minimum

wish there was special access to the roof top bar for hotel guests

no room service

might be better as just an adult trip, wouldn’t recommend bring kids, nothing to really do

it was a beautiful hotel! the roof top pool was cool.

had we not asked our clothes would have been at the laundry when we had to leave

friendly staff and pet friendly

hotel, great facilities including external pool and loungers (very clean), gym

room service, no where to get coffee before 7am, lots of hidden fees we weren t told about or

the pool area was lovely and clean

update and there were no charging ports for phones anywhere in the room as well as missing dirty laundry bags

location, clean, comfortable bed, private pool area was a nice place to hang out, laundry room was convenient,

not super central, had no idea about laundry service at the front desk

i never could get into the laundry / ice room

an odd smell, musty pool not that clean phone in room didn t work no room

location is great, staff is friendly and supportive, laundry facilities a bonus.

the breakfast was delicious. we enjoyed the chef's egg benedict immensely!

has a heated outdoor pool and hottub, however could be updated. in no way a deal breaker though

facility is not all open due to covid, bar is currently shut down.

was good clean sheets very clean room fresh breakfast and very good complimentary chocolate chip cookies

fire alarm 6 am everyone had to stand outside freezing'. due to kitchen staff on new years day

the fact that if you ordered room service it had to come from the hotel across the street.

00 very nice hotel , you don t need a car everything is at your footsteps, very relaxing pool and jacuzzi

the pool could have been cleaner

also room service was unavailable and this was not mentioned on the website , along w limited

like to do laundry while i'm there and i wish it would be free

don't put your guest by the laundry room!!!

comfortable bed, great shower, clean guest laundry facility on 2nd & 4th floors

laundry facilities

breakfast, pool and gym

laundry room needs quarters to use and detergent vendor out of order

gym was small but sufficient

location, friendly staff, valid parking , bar had a good long island ice tea, room was great

breakfast not served and bar was closed

pet-friendly dogs are just too loud, and should be accom. on a certain floor or wing

trash tended to pile up without daily room service

room service came and cleaned in a timely

then when i made reservations i requested late check out due to coming in late with families and kids

breakfast was grest

offers the worse free wifi in the industry

is desperately understaffed (front desk, housekeeping, laundry, switchboard)

booked this property partially due to laundry facilities

staff couldn't do enough to help especially michelle who came to help me in the guest laundry and so very

also, there are laundry facilities at the hotel

room service

wish the hotel had room service

i would not call this closet a gym

the wifi was horrible and they forgot to

would like to have a continental breakfast and/or room service for same.

super fun roof top bar where you literally are eye to eye with the big ships coming in

room service would be nice and laundry

there was also no laundry service and they weren t able to recommend one

if it had been posted i would have gotten the room service breakfast for 1/2 the cost

our six year old grandson loved the pool

nice suite. beautiful location and pool

laundry option, but a hint given where to find it in town

room lacked laundry bag

internet connection was weird they give 24 hour at a time wifi which was very annoying

i love the place inside out and they have a very nice gym open 24/7.

we listed all four people staying in the room (2 parents, 2 kids)

stairwell cluttered with laundry and

the roof top bar is the best in the city

rooftop bar has great views and menu

i loved the view of the river and i had a great time on the rooftop bar with amazing views!

no room service

while there were guest laundry facilities, there was never any detergent available.

location spacious room laundry room working area in the lobby

the laundry on the 4th floor was the most disgusting thing i have seen

one laundry room for 6 levels of rooms

laundry facilities definitely important for us to have

not cleaned properly, the pool water was green, and they charged me twice which left me and my 4 kids with no

i didn't like having to go through room service for everything.

hotel was decorated beautifully for christmas, my kids especially enjoyed the big tree outside while we waited

room view excellent and breakfast delicious ud83dude0b

view of the golf course from our room/good golf package and the staff at the golf club were friendly and

our view was of the cleaning/hotel staff, scattered random chairs, and laundry piled on the deck

across from the laundry room and was awakened by the constant door slamming shut at 7:30 in the morning

originally, all looked fine, but my husband later found dirty laundry that did not belong to us in the room

first, i asked for early check in when i made the booking

clock above fireplace was off center

no kleenex, no bags for dirty laundry, no coffee maker, no full length mirror, no light blocking curtains,

we requested 2 pillows and they had to put some in the laundry for us

more lighting in the parking lot would be great.

my last night there, i was harrassed by another guest in the parking lot, only to get up the next morning to

sleep much because there are no curtains but there is light blasting into the room from the parking lot

kind to my three year old, patient with me almost breaking the guest laundry machine, and so many smiles

all washing machines in the self-service laundry out of order, see photo 7

laundry facilities on site were neat and clean

they were amazing and so great to us and my two young kids

the pool is clean, relaxing and in a lovely garden space