has its own entry door from the parking lot, makes it very easy to haul in luggage, main level laundry room with

there were people outside smoking almost every time i was outside and it was a bit loud

very convenient parking with a large parking lot

good location. truck parking

same goes for any cars starting up or parking as every room faces the parking lot

mr milan (manager or owner) was very helpful with a laundry machine issue.

the pool was closed and no breakfast

of nowhere, where there was no breakfast, the room offered was behind the pool with no accessible parking

breakfast was fine,nothing hot,which was ok

parking lot is very tore up

quiet and laundry on site and the staff was amazing

the sink in the kitchen would spray everywhere as well

the kitchen

rooms have a small kitchenette in them making it perfect for extended stays

the in-room kitchen was very helpful.

room was clean and facility offered self serve laundry facilities

they want you to use tap water ud83dude2c moldy bathtubs the laundry service does not work poor breakfast

our room was located right by the elevator and laundry

the laundry room was right there and it smelled like it wasn't being vented outside as the machines

staff was very friendly! room and kitchen were clean and nice!!

facilities were kept clean but i did not use the laundry because the last time i used it turned out really bad

hallway also smelled of smoke, and entrance to upper level smelled very strongly of laundry detergent/dryer

parking a little cramped

pet friendly free for my dog to stay

stay there everytime i am in cleveland, the room has always been very clean convenient parking, friendly staff

the room was nice and spacious. i liked the indoor pool and workout facilities.

did not get the opportunity to check out the gym or pool due to our short stay

used indoor pool and it was fine too

indoor pool was more like a kiddie pool

the pool was messed up, the curtains were broke and morning staff made rude gestures

my kids liked the waffle and pancake makers

clean, nice suite, pool nice

rooms are wonderful, breakfast is good and the person at the front desk was super helpful

the breakfast was delicious. the rooms and bed were comfortable. good location gor our needs.

no coffee and breakfast skimpy

was very clean, as were other public spaces (gym, laundry, etc

we were able to park with no problems and they had laundry and was able to provide us with change for machines

it was super clean and comfortable it had everything i needed even the laundry facility.

our kids also had fun in the indoor pool

it did not have a hot tub but did have a pool

was pleased with the bar onsite

there was a pool and gym area though we did not have time to use them

pet friendly, clean, spacious and comfortable room

really like a breakfast included with stay the room temperature was uncomfortable

were very friendly and helpful and the room was clean and fresh smelling even though we had a pet room

lack of self-serve laundry facility.

pet fee for our tiny chihuahua was an additional $15

was great from check in to my room to the pool and fitness room to breakfast to check out

breakfast was amazing

pet friendly

i wish i d had more time there...so i could ve enjoyed the indoor pool and other amenities.

we were pulling a 35 ft camper and there was plenty of room to park

the pool isn t open yet

thrilled with the view of two parking lots and the back of a restaurant but guess you can't have everything

location excellent. breakfast is reasonable satisfying.

check in and room cleaning and laundry

was excellent other than we had booked our room to be smoking and when we arrived they said they didn't have

the availability of smoking rooms.

location, price, pet friendly

location and bottom level as well as smoking room

breakfast was delicious

loved the spacious kitchen and dining area

clean room, kitchenette in room. clean pool great bed

breakfast...cold coffee and mushy eggs

we had a family above us, kids were running around in the room

everything was great. gym, room, breakfast.

free breakfast and no free coffee bar in the lobby

i loved the cleanliness of the hotel and i loved the pool

no indoor pool

late with kids and just wanted to shower and go to bed, but room keys did not work

hooks on doors to hang things, no drawers , laundry is too expensive , shower curtains are too high , they need

slow, laundry was full (no one picked their clothes up after the finished), no one on duty, guests next

the laundry facilities were a nice addition as well

i liked how there was a dishwasher, fridge, and laundry room

separate living room/ kitchen area. 2 big screen tv's

someone else s dirty laundry was left in our room while we were out

parking was convenient to the rooms and elevators

location, parking, internet, and breakfast

wish i had a pool for the kids, but that is the only thing that would make this place any

pet friendly.

ice making area had piles of linen laundry scattered around

good coin laundry/dryers

construction debris, poor signage to find your way, laundry room messy with some trash, etc

didn't have boiled eggs for breakfast...

clean with good bedding, comfortable beds and pillows and engineered hardwood floors versus carpet which we

smelled smoky in a non-smoking room. bathroom floor mat had dirty foot prints on it.

nothing but construction works everywhere drinking and smoking

paid for a smoking room and there was no ashtray resulting in me having to use a plastic cup filled with water

that cable and wifi were available

pet friendly

breakfast wasn't much

the swimming pool hrs. wasn't accurate. mgmt. needs to improve on that.

breakfast could have used some fresh fruit

breakfast- no fruit. surely you can put out bananas, apples, & navel organs & grapes.

there were huge roaches and the pool was closed

great laundry space

was hot for taking a pleasant shower, coffee in our room and in the office if we needed more, laundry facilities

feel of the place, nice clean rooms, location is perfect to see the sites and the easy to use laundry facility

50 per load of laundry but in the room it shows 3

laundry service was not working

nice dining area, quiet rooms, clean gym, laundry onsite.

nice dining area, quiet rooms, clean gym, laundry onsite.

location was great. nice pet park.

the pool needed cleaning and i found the beds a little too firm for my taste.

they had a gym (we didn t use) but was really nice

letting guests know where the laundry and ice were located upon arrival.

parking lot needs paving in spots

pool, breakfast was good , very reasonable price

to be non smoking room 1st one wasn't

i had a small pet that they were a ware of and put me on second floor which doesn t make much sense

has pool and laundry

lighted parking lot key entry

good, bad is very nice and confortable, one of my favourite, there is a small swimming pool for kids

we liked having the bar and cafe available.

hotel gym was great and fully stocked

great location. very modern and up to date decor. beds were comfy. breakfast was very good.

shannon, who took care of serving breakfast

breakfast could be better

the gym had no clean towels, and floors seemed a little dirty

the ladies putting out breakfast were also very kind and made our trip extra nice

the laundry room area had a bad smell

no luggage holder, no laundry bag

the swimming pool was generally empty and there was guest laundry

the laundry facilities were right outside my room. i mean right outside!! not good

the lady at the desk let me check in early and she gave me laundry detergent, instead of making buy a whole

the pool needs an upgrade. rooms are a little out dated.

the set up of the hotel and pool. restaurants you could walk to. great location.

pool was closed for repairs

parking got a bit crowded one night

hot tube smelled bad to much chemical,the pool was slightly cooler than what i expected it to be

paying to do laundry pool no food but tables could have more choices for breakfast

there was not enough clean pool towels when we went swimming (but could have been that laundry wasn't done yet

s exceptional ud83dudc97 very clean, nice staff, guest laundry, indoor pool was fun with plenty of pool

indoor pool was open until 10 pm

very friendly staff. clean lobby area and excellent breakfast selection.

have a hot tub, would have been nice if had a bending machine you laundry stuff in it, like soap, fabric softener

of my clothes were stolen from the dryer in laundry room

was no laundry soap to purchase nor did they have quarters to exchange dollars for washing

pool kinda chilly. should have been warmer but ok

the room, lobby, and pool all were clean

beds, nice warm heated indoor pool, onsite laundry room, quiet location, very friendly and patient staff

people were very nice and helpful, nice, clean room's very comfortable beds clean parking lot lots of

the fitness center was small but in perfect working order

indoor pool was the biggest attraction for me

my family enjoyed the pool which was nice and warm and relaxing

better gym equipment, add a pelaton

coffee at the breakfast area was really good

good breakfast, but ran out of waffle batter.

clean, location and breakfast

clean and comfortable and friendly staff and good breakfast