onsite laundry was a bonus as it allowed me to wash our dirty swim suits and towels prior to coming home

no eggs or bacon or sausage with breakfast.

breakfast was very generic

could have used some meat along with the breakfast food

also, there were 3 available wifi accounts you could log into with the 2 of them utilizing the same password

laundry facilities were on site which was an additional benefit

we had to use a phone to call someone who eventually came down from the laundry room

laundry room had paper all over the floor the entire stay

morning i was leaving the laundry lady/ housekeeper was a little rude about me needing more towels and lied when

lumpy - i'm thinking it was also the bag they used to transport the prisoner's underwear to the laundry

and a late flight return and was able to use their shuttle service along with paid extended parking while i was

clean, friendly staff, nice breakfast. it ws a nice stay

pool was closed but, hot tub was open and the manager allowed my wife and i to use it

we did not have to deal with downtown traffic or parking

the front desk person helped us by giving us a late check out due to an unexpected added mayo clinic appointment

no special channels on tv like hbo or cinamax. no laundry onsite

no working laundry area!!!

i wish they would open their laundry room already. it's been out of service for over a month.

of guest laundry facilities

the laundry facilities are out of order

did laundry

tv and majority of washers and dryers out of service with no signs and staff has no change for laundry money

i ended up get clean towels my self from the laundry room

comfortable bed and pillows, clean, had everything i needed, business center, laundry, gym,

ac in room not cooling laundry room out of service

entire facility is kept clean, even the pool and hot tub

in room- friendliness of hotel employee who allowed us a late check out due to an appt at mayo and chrystler

clean and very quiet good breakfast different options daily nice pool area with exercise room and

wasn't told we had to ask permission to use the gym or the pool, it was locked and our key cards wouldn't work

desk staff gave us late check out but no other staff knew about it

the laundry room had newer machines that are $2

when i asked the desk, she said none were available at that time and laundry was running but she didn

bed , heater , kitchenette , no cups

they had small kitchenette but no supplies no soaps silverware nothing no amenities at all including no coffee

allows pets

it had a place to do our laundry.

credit card laundry and no drinking glasses provided

when checking out, i waited 15 minutes before someone popped out from the laundry room

parking, friendly staff, access to laundry facilities, available kitchen tools & generally the fact that the

too busy....parking lot full!

price. laundry. loved the big room we had the first night.

and wash the pillows there was what looked like old dried blood on one after i piled up all the laundry when i

quite, easy check-in, location, parking

wifi bad no shampoo

the property manager was very nice and provided maps and parking options that was really useful

laundry onsite

no kitchen or laundry facilities

their reason for sandpaper sheets is they outsource the laundry

a man that was there to give me change for the laundry was

the laundry was down due to broken water pipes

location. laundry facility friendliness is staff

parking, simple but hot breakfast, cheap laundry for guests and very friendly personnel

our room was close to the front desk and the hotel laundry

i was so happy your facility has laundry room.

there was anything i didn't like i would call the breakfast mediocre

in room safe and on site laundry machines

shuttle to clinic great, no worries of parking

breakfast was good and so was fitness room and pool

shuttle to clinic great, no worries of parking

breakfast was good. nice variety of food. good coffee.

and helpful staff, very spacious rooms with actual kitchens, on site laundry, breakfast is included, hand

parking lot could be repaved

picked this place because of the parking and breakfast

hotel breakfast was good, coffee, juice, oatmeal, waffles, etc

able to help us with early check in due to family event.

hallway carpets were in dire need of cleaning, garbage and dirty laundry were left in hallways over night, pool

no laundry

were broken the maintenance man came to look at it while my husband and i were playing on the kids water slide

burger bar in the hotting building, making it nice when you don't want to go out in the

location and that it allows pets.

i chose it for the laundry facility but when we were there the dryer was not working

laundry facilities weren't available, told

same breakfast both days but was still good!

only thing i didn't like was beyond their control and that's the fact that the pool is closed

we didn't get to go for breakfast but the bed was good and people were very friendly

breakfast options, love the layout of home2 rooms, great gym and laundry facilities

breakfast good, laundry facilites and the pool/hot tub very clean and enjoyable

the staff moved their van, without our asking and had us park there for safety and convenience

central to what we needed. had a room big enough for all 5 of us. kids loved the pool!

kids loved the pool

the pool was also wonderful

breakfast was a little to be desired.

breakfast is ok. location is very good. this is the nicest side of rochester to stay on.

excellent breakfast and location very close to venue and shopping.

shuttle to mayo wonderful

wished for complimentary breakfast, laundry bag.

we were unable to arrange wake up calls or shuttle service thru the phone system & front desk wasn t successful

clerk said the cafe was very expensive and so was the bar

staff was great. loved having bar and restraunte in hotel.

no room service

the staff however did recommend the bar /restaurant that did their room service

pool was very cold, room next to the road was noisy.

upon return to collect luggage had difficult time getting back into motel threw skywalk swimming pool very cool

there were about 40 kids in there

room service except for refrig

laundry facilities not in the main building

have all the amenities, great accommodating staff, they allow pets, have laundry, pool, hot tub, game room,

laundry room

the day we checked in at front counter was a huge 3 foot tall pile of dirty white laundry, for all to see out

stayed in the king room with a kitchen in a separate building from the main hotel

beautiful, new, clean guest laundry on site; an extremely considerate measure

great pool, hot tub, sauna, and workout room!

room, convenient room service, easy parking and walking to mayo either via skywalk or outside

daily housekeeping service good gym incluiding sauna , steam room and indoor

the kids ruined the pool experience during the day/evening

i didn't use the pool, but looking down from my window it looked more like a motel 6 pool!

great location and nice bar and restaraunt.

room service not very good. expensive.

no food available. no room service. have to request clean towels, coffee,

room service was delayed as they would not pick up the phone on time .

had to request house keeping and did not provide room service

room service choices were awful

the pool could have been cleaned, and the tower lights on.

bartender was really nice and the laundry facility was helpful

laundry room was closed down so i had to push my moms wheel chair to their sister hotel which was

but astonishingly comprehensive); the charming pool; the friendly, helpful staff; the guest laundry facility;

laundry room has been closed for months

comfy bed, friendly staff, good food and prompt room service.

it was located across the hall from the laundry room and i wondered if that's what caused it

laundry room was dirty

i loved the pool and slide for the kids. was very clean

water slide fun for the kids

there were some unruly kids climbing up the slide backwards and shoving each other

room was dusty and no small linen bag supplied to take dirty laundry home in

the laundry room was easy to get to

the laundry facilities could be better but at least there is an option. housekeeping's cleaning

the guest laundry area and machines were filthy

allowed early check in. quiet. easy to access.

work out room really nice, guest laundry much appreciated, covered garage a plus

and oversized room with a kitchen and plenty of living space to relax

i grabbed a coffee and it would have been nice if there was a granola bar i could have taken with me

showed a room with a kitchenette and separate living and bed spaces

in the room they had a full kitchen but no plates

and nice, friendly staff, great fitness room, fine morning buffet (had everything needed), great laundry room,

well outfitted kitchen was a pleasant surprise, the design of the room was really nice

liked the: room size, cleanliness, friendly staff, location, tasteful breakfast, underground parking, hotel

breakfast was a nice option to have in the morning

excellent shuttle service, outstanding staff, beautiful spacious suites.

other complaint was minor, extended stay with kitchenette but ss pan with warped bottom only made contact with

the room was spacious. the kitchen was adequate. the staff was friendly and helpful.

it was convenient to mayo clinic. also the happy hour and breakfast.

decent breakfast

of choices for breakfast

everything, gym, laundry, breakfast and snacks.

laundry nice

area, bar area, workout facilities, pool area, outdoor gathering area, the room, shower, restaurant food, craft

the pool water was extra cold.

the fireplace in the pool area

my laundry did not come back and i was told to phone the laundry service myself (how do you know who

free laundry and free hors d'oeuvres and drink mon-wed

great breakfasts, free laundry, and their happy hours on monday, tuesday, and wednesday!

free laundry room

s right across street from domatallia building at mayo which was walkable and there was free laundry but you

parking and laundry were included in price

also, laundry facilities are in the hotel, with detergent and dryer sheets available at the front desk

the free laundry is very convenient

i had to change anything i would limit the view into the pool area from the elevator area

nothing really, just no shuttle to the airport so you have to get your own. (msp)

two free newspapers in lobby each day with free laundry facilities

nice to have laundry facility

the laundry room was

the laundry room was helpful with no charge for use

the laundry was very handy to have

laundry availability very helpful

limited parking from what u could see.

shuttle to the mayo clinic

parking a bit cramped but included

proximity to mayo. parking included.

the kitchen, bathrooms and laundry were clean and modern

loved that it was an apartment so did my laundry and cooked the whole time i was there

also, the in room laundry was amazing

i could have been there in warmer weather to enjoy the pool area. it looked fabulous!

we utilized the hotel shuttle for all of our appointments and it was so convenient, clean, and easy to use

the shuttle to and from the airport and to mayo was an appreciated bonus

loved cheryl in the breakfast area. she is a jewel

it's farther down from the mayo clinic than other hotels, but there is a free shuttle back in forth with a good

pool and gym were nice

needed a studio room with three beds with a kitchenette and this fit the bill perfectlythe pool was really cool

room was clean and comfortable, awesome that they had free laundry machines to use and complimentary detergent

it was too bad the whirlpool in the pool area was not working

weak wifi housekeeping never serviced the room

a pool and hot tub

could have provided free hi speed wifi.

easy parking

that the hotel would not publish in advance that the pool, fitness center and breakfast area was shut down

the availability of the shuttle to and from the mayo hospital.

very clean. great breakfast. nice hot tub.

this hotel is perfectly located nearby, and has a shuttle that connects nicely to all parts of mayo

we called the front desk about it, they told us they didn t have any clean ones because their laundry guy

i broke out in hives and staff was fast to check into what laundry soap is

i called the service desk, i girl was rude and said they had a busy weekend and were doing laundry at 8 p

friendly desk staff/proximity of dave's/discount at 3 eating sites/laundry/breakfast

i was pleased that there was a laundry facility onsite and a restaurant attached even though i did not use the

and having a laundry available in-house is convenient

on-site laundry room was a blessing

great staff, clean, hot breakfast, laundry, shuttle to mayo

pool was small

the shuttle to mayo was extremely

before i left i heard a loud bang -i looked to find that housekeeping was dropping laundry baskets with the

stains on bedding very unsafe lots of criminal activity couldn t lock door properly ac and wifi didn t work

pet friendly, good location wifi work great

pet friendly and area to potty

pet friendly, good location wifi work great

nice to have laundry on-site, workout room, pool, etc

great location, safe, clean, pool, laundry, breakfast, and courteous staff

pool, laundry, everything was clean, and friendly staff

the parking lot needs to be larger.

is not the hotels fault, but there was a very strange man in a blue car in the parking lot the two days we were

the shuttle had to many stops on way back and it was uncomfortable.

staff, clean hotel/room, nice breakfast considering covid-19, only a couple of minutes from mayo clinic

location for restaurants, the private shuttle is a huge plus when going back and forth to mayo clinic, comfortable

so clean!! very nice staff, and loved the shuttle service to the mayo clinic!

free parking

a laundry room was great; however, just like an apartment, some of the equipment wasn t working and

movie theater for free, laundry for free all you have to pay for is you soap

loved the free laundry service

we also needed to use the laundry facilities, and only some of the machines were working

the laundry area was dirty and had several broken machines.

appreciated the fitness room and guest laundry

we were in town for the mayo and i wanted to use the laundry services; sign in the laundry room says see front

free breakfast clean laundry area

no laundry change at front desk, i walked 1/2mile to target for quarters

we noticed a laundry area in case of extended stays too

they have laundry facilities

laundry facilities were pretty dweet

5 mile radius as well as a few laundromats (the hotel does have its own laundry room for guests) , a walmart,

please add more handicap parking

wifi was terrible unless you paid for better service

we also like that there s an indoor gym and laundry area

thing - there is no hand soap in the kitchen, though there is a small bottle of dish soap

the room and space was awesome. great for bringing kids! pool area and picnic area super awesome

the up to date tv samsung cleanness nice kitchenette apartment

breakfast great and the location to the city is perfect for us

laundry down the hall

has to look past the grounds along the streets as well as the parking lot because of litter from the streets

staff were very friendly and helpful. room was comfortable and breakfast was good.

parking was ok.

great location for us and shuttle to mayo very convenient

guest laundry and complimentary soap and dryer sheet.

hot tub/pool area was good, guest laundry facilities were good, room was small but comfortable

hot breakfast was not served on the weekend; got by with bagels and oatmeal

the top three, breakfast, pool, hot tub!

so kind and understanding of us not wanting to be near the pool as we were stopping there for a night to sleep