for a pool key mix up i was called stupid and and idiotic for misplacing a pool plastic card multiple

kitchen was old

bad electrical wiring (hazardous), overflowing toilet, no tv in the master bedroom, bugs on kitchen counter,

one of the bar staff were quite moody

on the most beautiful beach with a restaurant right there and i really cool bar on the

the pool bar , caribbean fish market and sangrias bistro were all 2 min walk max and staffed by people who

the pool was lovely

and i are in good shape b/c climbing three flights of stairs to and from our room [y-143] to the pool/beach

it needs some updates around the pool, the lobby

the pool

pool temperature got way too hot

no room service, no pool service , hard to get around with all construction going on

in the adult pool

was horrible the property didn t measure up to other ritzs no lobby bar too dark at

kids in the adult pool

amenities, villa size and very comfortable beds, beach and pool as well as the restaurant, amazing view from

only a beach bar open due to the hurrican last year

this makes me think that the kitchen is prepping things without caution and could really do damage to someone

housekeeping little delayed with setting clean laundry by the door.

great rooms and view..nice pool...staff was friendly and entertainment was good

location and free parking

the view we saw was blocked by cars and a parking lot

ever you're room located you will have amazing ocean view balcony, rooms are big and have full kitchen with

internet is not stable, laundry doesn t work

view and seating areas around the pool was amazing

and super friendly staff who gave us an early check in for no extra payment

coffee shop pool wifi view from room

so the rooms were thrown together quickly, for example two kitchen cupboards fell off as soon as i opened them

also would have been great if there would have been another restaurant besides snorkels bar & grill

we loved the kitchen and its appliances, including the dishwasher

had a lot of green alge floating in the kids pool, it also had a lot on the sides of the pool

wished that the spa had been open would have loved to go

the children loved the pool and the playground

the laundry staff was super rude as was the staff at their restaurant

poor quality bathroom/ activity, restaurant and no laundry

laundry was broken

it has a functioning bar and restaurant and a gym and atm machine along with small boutique shop

the location of the hotel and the room service was great.

amazing view, full kitchen, ac. super surprised at how nice this was.

it was a 2 bedroom with a kitchen

great views and a pool

it was nice that there was a bbq grill and pool on the property

have hot water, a kitchen that is a plus for saving money on food

there was no laundry facility

the front desk staff member was very rude when asked about laundry and also again when my husband had to go

the beach is beautiful and so is the pool

close to the airport and right at the beach. the bar is great and everyone friendly

no room service

find a few beach towels for us to use while we waited (but kudos to the young man who went to the laundry to

we only ate breakfast once, but it was weary good

loved the beach and the pool area

amazing view!! rooms are right on the beach! the bar is top notch.

a couple were split already and it was a shame for the price that we paid breakfast wasn't included