breakfast was standard but long waiting time as it was served.

very clean, the stuff are the nicest like all of them, breakfast a table really yummy

very safe in time of covid 19. the breakfast was divine (including the service quality)

of the bar staff near the pool was extremely rude, brought a dirty cup of coffee to me and expect

good and professional customer service in general and the sphere during the breakfast in particular: excellent

room service via the in room phone, i had to wander around the resort to find someone even for

everything location hotel spacious room gym spa swimming pool seaview breakfast buffet the staff

they have wonderful staffs and catered to all of our needs, cleanliness amazing breakfast/food and location

breakfast brunch was very good

good restaurant, top quality gym and a bar to chill in the property

good location. welcoming staff. car parking available. late check out

i didn't like the fact i was charged for breakfast and it was supposed to be free.

not clean noisy bar at the entrance

the in site bar and restaurant. and the evening live music

helpful staff, very clean, wonderful breakfast, and convenient parking

pool full parking lot

breakfast especially the excellent service from sandrine and badre always very helpful also the

parking was not available had to park the car far from the hotel, hotel staff was not at all

you want to park in the hotel's free parking, you must give the guard money

at the gym you have all what you need for a good workout and the pool is nice

amazing breakfast!! tons of selection.

i experienced the spa and sea pool and just wow

cycling tour , golf , nice pool

a special thank to loubna ( housekeeping) and mouhsine ( swimming pool) for taking care of us our kids enjoyed

was horrendous the staff was incompetent, they fought between each other even they closed the kitchen due to a

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their

the location is messy, access to main door and parking are challenging, the hotel looks quite new and great

marriage certificate for local couples which can be quite frustrating for couple married and with kids

breakfast amazing. reception staff very responsive. spa was immaculate.

spa and pool, catering services, lobby etc special thanx to maryam, fatima and gofran for their amazing

there is no free laundry/washing machine options despite indicated

missing fridge in room and poor wifi

the wifi kept dropping and it had very poor speed for two days of our 3 day stay.

wifi is brilliant i managed to work remotely including video conference calls without intruptions,

wifi not good but they promise to fix it

the laundry is too expensive, we were shocked when we got the bill.

the food of the room service is really really bad.

no wifi in room. can only get wifi in the hotel lobby.

was perfect, location, room was clean, staff was friendly, breakfast was good

i had wifi and multiple tv channels

do not recommend laundry service

that would have been helpful is a phone list of service numbers (like for the front desk or room service) in

contemporary design, well maintained, friendly and helpful staff, excellent breakfast.

the breakfast was also prepared with fresh ingredients

breakfast selection was excellent

clothes were taken in for laundry but were not returned by 7pm as per the service promise

underground parking out of service i was very sad the customer services aren t disrespect-able due to i had

the location is difficult to reach if you are driving the prices of the room service are high.

the friendly service, excellent parking and location and the restaurant !

spa/gym/places to visit/

is very friendly quick service laundry service fast internet location is amazing hotel is very clean great and

was average, gym and pool was below expectation for a 4 star hotel

breakfast is average

breakfast very good

breakfast was terrible very very limited options, coffee machine not working and management seemed

nice hotel with friendly staff and parking outside on the road.

is parking space directly in front of the hotel

they don't have room service, of course for what you pay there isn't

also had parking on street in dedicated hotel area outside of reception entrance with 24hr supervision

location is very good, did not take any breakfast from the hotel

everything was broken in the room, laundry service not available in our stay and some of the staff was rude

the fitness studio is full of dust and equipment aren't working and the pool is full with leafs so i decided

spa, pool and gym also recently renovated too

clean room nice customer service good internet there is parking space if you lucky because only few places

same breakfast every day

i am not sure if the price 130 mad for 10 pieces of laundry is fair price or tourist price .

no response to my 2 time request for laundry service

we also felt the desk staff was not honest about taxi charges and laundry charges and whether breakfast was

i used the laundry services which was quick and reasonably priced

the staff is nice; they helped us do laundry for a reasonable cost

there are some works going on so pool and restaurants were not available, but not a problem.

which also happened to be quite spacious the reactivity of staff and their polite attitude the pool and different

menus because they re transitioning, so some things you think you can get, you can t - the laundry says you

professional attitude of the receptionist omaima and the concierge mazin, yahya (helped with laundry), hamza

central location excellent breakfast friendly staff

the roof top bar is great, rooms are spacious clean and very comfortable with all amenities

i enjoyed the gym

laundry was super expensive and they almost didn't deliver my clothes because they couldn't find

gym and spa need to be updated.... but still a great value at the price i paid!

the wifi often didn't work

was good, especially when my roommate asked for the gym keys in the morning and they happily accepted his

was wonderful, and he showed me the beauty of the hotel, including the restaurant and the gym

the housekeeping and laundry service

the staff kindly gave us a late check out which was much appreciated

comfort and cleanness . no gim , no iron , no water in the room ,no room service , etc

wifi didn't work in the room. there was shampoo and gel for one person, not for two.

wifi is good and the breakfast is always good

everything was perfect, the attention at reception, breakfast, and special mention to the chef taki

great hotel, location, clean, smart, in house parking.

have liked to see a few more vegetarian options on the room service menu to meet a varied dietary requirement

the breakfast was very nice room service foods could be better

good spread for breakfast and the staff were friendly and helpful

gym is not big but it has everything you need

the breakfast and the staff

gym equipment was not usable, some of them were broken.

the worst gym i have seen in my life ...

chose to have room service for dinner each night, the tagine were amazing and great value for money

sinks are too small water splashes down to floor did not turn down service laundry service was not on time and

when i ask for any thing like laundry or housekeeping

when i ask for any thing like laundry or housekeeping

staffs absolutely went above and beyond to help me with my laundry and i was so thankful for their help

bassma at the reception helped to solve some problems about late check out and payments

no drawers for clothes . need laundry.

the hotel provides a laundry service but business travellers like me may arrive out of working hours or simply

sea view room gives to a junkyard and the rear of several apartments, laundry hanging on balconies

were the club and bar were occupied by pimps and prostitutes

wifi weak

a minor quibble again, please put restaurant information , room service menu and phone numbers to call reception

staff, the rooms, the suites, the rate per night, the breakfast this hotel is excellent

helpful staff with parking space

breakfast was excellent

hotel smelled. water pressure poor. room service slow. shampoor watered down.

s very luxurious and perfect i loved the gym and the breakfast was excellent the staff where amazing in the

staffs are extremely friendly and accommodating esp imane, omar , the bar tender and the roof top staffs for

the design and finishes were impeccable, spacious, and elegant

variety of restaurants and lounge bar are

my stay, i noticed a clear difference in how guests were treated at breakfast

we ordered a shuttle taxi to the airport and laundry service

same-day laundry

room was clean ud83dude09the breakfast staff were also very attentive and took great care of my family and us

free parking outside

parking was a nightmare at times

breakfast est good

i loved the breakfast, fresh & delicious

the breakfast and the workers were very good. the room too is very good

also the wifi was good and you could use wifi on tv

breakfast clean rooms extremely nice employees, especially ayoub, who helped me while i was taking

in case you need to do your laundry, they offer laundry services for only 70 mad for 5 kgs

staff super friendly, laundry service was great

housekeeping offered daily cleaning service and i also took advantage of having my laundry cleaned during my

laundry service was stellar

the hotel faces a little square where kids play and older people relax in the evenings

also, since i ended up staying a week the maid did my laundry for me for a small fee

the room smells like a very strong laundry/ conditioner that made us cut our stay cause we had a headache the

breakfast

a cafe and/or bar would have been nice

the breakfast is also limited - weren t many varieties but lots of places around the hotel too

good value, took credit cards, and did laundry.

location, wifi present throughout hotel

+ very convenient, clean, nice atmosphere, welcoming extremely helpful staff, location, wifi -

parking underground was a tough and tedious task

staff was friendy, they prepared parking for us in underground

also used the laundry services

don t do laundry here without a hearing the exact price honestly, i at the beginning everything was very

wifi was really bad. the location.

a bit cold, didn't welcome us or volunteer the usual information (which floor the room is on, wifi password,

very accommodating we were allowed early check in at no extra cost

the laundry cost me 150 mad, which seemed like a scam

a very poor breakfast

no hot water, and awful breakfast

we were happily welcomed. in the morning we enjoyed a good breakfast.

aircon, no on site parking , we had to pay for secure parking opposite the hotel

the property lied about breakfast

breakfast a bit ordinary compared to others

breakfast is limited

good location in the center. the room was very clean. the breakfast is ok.

the breakfast was merely okay but we had a good lunch in the hotel restaurant

breakfast was excellent

hotel seems to be quite new, the location of the hotel was good, the breakfast was good and the staff (especially

the staff were incredibly helpful, including arranging safe parking for the car in a nearby car park

wifi unstable

we were travelling by car and booked parking which was provided at a nearby underground parking spot

wifi is really bad

no breakfast. ud83dude04

room not very clean. no room service during my stay. very noisy from the street and from inside.

city center, great location and tram access with amazing staff and good common area with good wifi for working

wifi not working

the laundry service that cost us 75, which

had to pay to use the laundry

they have laundry if you need also

we were hit with an absurd laundry fee of 2780 dirhams which was never mentioned anywhere before hand in any

the room is quite big and the beds are really comfortable. the breakfast was delicious.

300 diram a night 30$ comfortable bed nice shower hot water good wifi in room 406 bad wifi in room 409 i enjoyed

signal of the wifi in the 5th floor

wifi wasn t great, and the lights on the stairs didn t work

i like the moroccan breakfast i chose to try.

clean hotel with good wifi, after checkout we left our bags in the hotel to collect later

rooms are good,location is noisy, laundry slowly, restaurant expensive...

gym well equipped

spa facilities like steam and sauna rooms are very good but by appointment only which may be

gym is too poor and swimming pool, sauna are closed.

however the pool and gym facilities were a bit dated

breakfast was really poor not expected this type of breakfast

breakfast ok

bartender in the roof top bar (hassan) he made me buy him a beer while he was working as a

nice liked · the breakfast was very good and the location of the hotel.

love the breakfast everything was super nice including staff which was super friendly.

staff was helpful with finding a cab to the casa voyageurs, sending some shirts to a private laundry (the hotel

so, to kill the time, we used this time to do our laundry

could have been better: wi-fi coverage across the property, laundry service is deficient

we arrived by car, and we were offered free private parking across the street

there is a free parking lot of the hotel across the street so it is very convenient and easy to park your car

location close to the old city receptionist oumaima very friendly and helpful roof bar is amazing to see the

the wifi was super great, rooms and breakfast too

good hotel good breakfast

wifi just in foyer/lobby

clean. staff are friendly. location is good. wifi is fast.

position (at 35 minutes from hassan ii mosque) and the possibility of free parking are fundamentals

great bed! decently sized room. nice staff. great location and free parking!!

the staff were so kind and friendly, the room was clean and bright and the wifi was flawless

the hotel have parking space in the front

wifi didn t work in room

in a good location but run down and the hallways always full of dirty laundry and trash.

only nitpicking. not much of a view from the small balcony and laundry was expensive

used the same day laundry service everything came back pressed, sorted and cellophane wrapped

the only critics, they dont have laundry service. if they have this service, all will be better.

location quite near to downtown and tramway stop property is clean, good wifi and hospitality

bad,,its not clean at all,,after 4pm they dont have laundry services or at lest iron,,they have only one iron

love that this hotel has a laundry room with a free washer and dryer as well as access to an iron

lots of onsite facilities eg bar, restaurants, gym, laundry rooms etc

hotel staff didn't speak very good english which led to a misunderstanding regarding the cost of laundry

for example meals from the restaurant and laundry service are very expensive

was looking to get laundry done

price, wifi is weak

main wifi was down, so i had to use a staff one that only worked on my mobile devices

wifi service was hit and miss in our room, so we had to depend on reception in the common areas to

wifi slow.

breakfast was great

cleaness of kitchen tools, water boiler, coffee machine

hotel , have been to many hotels in casablnaca , this is the best room i have been to so far, spacious , clean

in late and restaurant was closed but room service runs until 10:30pm which was great

placement of the air-conditioning and kitchen engine components on the wall of my room became disruptive as the

the laundry/dry-cleaning service should be improved.

actually nothing i wish if there are laundry facilities there

due to there being no soundproofing at all, a bad wifi connection, and the same breakfast varieties every

parking situation was not great but the staff was very good on helping with that

the noise untill 01:00 am in the morning, playing kids - horror

had to phone reception twice to have laundry picked up from room

i like the welcoming from front office , room service and security l

the bar staff and restaurant staff are very efficient and very friendly

clean, very kind and helpful staff, cleaning ladies, car parking staff. exceptional!

the spa i will try next time

not so good, room not so clean, no english speaking staff, room service was a little bit annoying, they were

gym is small and old.

no proper response from the reception and room service

the room service orders delivery were a pot late

i feel the rooms should have come with some complimentary spa sessions or complimentary surveniers

wifi was great

room service staff

great wifi connection and also lobby area was nice and clean

the hotel bar didn t have any staff working in

there is a bar area and restaurant in the hotel but we were informed bar closed

the rooms are beautiful and thoughtfully laid out, the facilities including the gym are great, the food is

gym is somehow small, breakfast needs more varieties

hotel, location, staff and service very good, expect breakfast which was not variable enough everything else

didn t work and room was dark, and found a half eaten twix candy in the otherwise empty mini bar fridge

gym is somehow small, breakfast needs more varieties

oh, and as other reviews mentioned, there is an irish bar in the same building, so you'll get the chance to

wifi is great downstairs but can be a bit patchy on the 6th

the (traditional moroccan) breakfast is top-notch

everything is good except wifi and breakfast they must improve it

nice breakfast in the morning

like laundry i have called reception 3 times and nobody came to my room to collect laundry

- we asked for laundry with the express option (delivered in 3h)

hotel screwed up my laundry, impacting my meetings, no apologies, no compensation, dont really care with the

which turns into a lively and swinging modern bar and restaurant bliss at night

location, great valet parking service, amazing staff, bliss rooftop was great but bit

quite cheap laundry service

we arrived by car, the hotel has its own parking. the staff is very friendly and helpful.

workers are very professional, the manager is very humble, the location, the breakfast, the

wifi was barely working.

loved the free wifi

the staff were all really friendly, and we loved the bar with outside terrace at the back

the breakfast room, which is also a bar in the evening was really lovely, a little bit of calm away from the

wifi in the room was not good, and then every place (bar, lobby) had different wifi hotspots

the wifi was awful

the bar and service were a highlight

great service from doorman, bellhops, reception, laundry service and restaurant staff

liked location, excellent indoor swimming pool and gym, room had beautiful views of hassan mosque, good quality

breakfast i didn't like being a vegetarian

boubker, and the parking security team

well equipped gym, nice rooms, good hotel services and food

rooms were as expected, good size, comfortable with lovely breakfast included

clean room, central location, a/c works good, parking in front.

kind staff, absolutely amazing breakfast, very clean and pleasant breakfast, highly recommend

hotel staff were helpful and nice to kids. comfortable stay in very convenient location.

wifi didn't work in our room but worked in the room above.

can reach by tram & buss , nearest hotel & supermarket available staffs are very friendly breakfast very nice

mess in the spa

good location, nice breakfast, friendly people

it said it had spa and wellness center and it does. it and it is hard to get to

is music constantly playing in the lobby and spa from a tv, looping the same short tune over and over

delicious breakfast

size room, well cleaned, tidy, good location, gym and pool facilities

i hope the room service improve the timing service.

room is very comfortable and their sky bar is wonderful for nightout in casablanca

it features a spa and a gym

nice place to visit in casablanca, staff friendly, breakfast was delicious and various

besides an a very large bedroom, there was also a spacious living room, complete with a high bar and fireplace

hotel i would highly recommend ud83dudc4c very welcoming receptionist very good staff in spa ,very clean rooms

an a very large bedroom, there was also a spacious living room, complete with a high bar and fireplace

room service (nadia) was kind and helpful

laundry, customer service, common sense, lifts, ventilation, toiletries, safe

no laundry service on weekends,

location, clean rooms, excellent laundry service

excellent location, professional friendly service. clean and updated rooms. awesome breakfast.

i loved the bidet!!!!!! 24/7 room service was awesome!!

laundry prices were

location is in centre , the room clean and comfortable , the staf very nice and freindly , the breakfast not

room was spacious, quiet at night, the breakfast was very good, and the location of the hotel is excellent, if

spa was inconvenient

breakfast was okay with good options however the lady who was working couldn't really understand

however every day i had a problem with there wifi

the flooring creaks, all the plug sockets are falling off, the aircon only works half the time, gym equipment

a lot of loud music playing which disturbed us in our rooms on the fourth floor, first from the bar by the pool

wifi, and the housekeeper does not fill out the usded-up things.

fridge unstocked and room service only answered after 3rd call

able to have laundry sent out, roomy, friendly staff

got the living room with kitchen

80 dh a bit steep for continental breakfast.

room was very clean everything you need was there,kitchen was well equipped and no road noise

good wifi and great position for business or pleasure

my laundry took two days, and after they brought me the wrong clothes

laundry needed three days to get returned and when it did, it wasn t mine

issues and lots of flies communication with stuff is poor cannot provide direct billing of laundry and held my

it would be greatly appreciated if the laundry department could conduct a thorough quality check to ensure the

prices if drinks and breakfast could be better

were no chairs or table in the kitchen,some basic equipment like a cooking pan are missing

the place was nice and breakfast it s not bad, i recommend

breakfast is repetitive but very nice

wifi is good

great moroccan breakfast, location close to the airport & agadir

likewise, laundry service was disappointing

don't clean the rooms every day, it took time to book the laundry as i didn't have the form in the room and had

laundry was a bit slow to receive it back but well done

we enjoyed the gym and location great with taxis easily available and train on street

the valet parking on arrival was helpful given the location on a busy road

they offered me a few free meals to cover for their deficiency and free laundry (which was no good because the

toilets had no water hose, laundry service is a bit expensive but very quick and efficient,

enjoyed the omelette bar and pancakes

lot of breakfast selections as well

of information in room: no info about restaurant openings/location, gym, useful telephone numbers etc