also the laundry facilities were out of service the entire stay

then they moved my stuff to the laundry room and instead of bring it to me they made me walk and go find the

don't harass you when they come through (maybe it's just my experience) they could upgrade the laundry room

got a smoking room rather than a non smoking room and my neighbors was a little bit noisy and the laundry mat

one elevator was out of service for my entire stay. the laundry room was dirty and had bugs.

the room smelt like rancid laundry but they quickly moved me to another room.

breakfast and the indoor pool. also ice machine was working yes.

parking for commercial vehicles wasn t good.

the breakfast was okay could have some grits. everything was nice and hot.

spa/pool had maintenance going on but i understand

00 for a load of laundry seems excessive, could not have been much more for a laundry service

close to highway, laundry facility.

laundry facilities right outside our room so was easy to do my laundry

also my room was next to laundry machine and it was very loud when it was in use

could use additional laundry too

the dryer in the laundry room doesn't work well

the swimming pool was not working, there was a small refrigerator.

the pool was nice too

the pool

we booked the room, no where did it say that there had been a new parking fee installed

same breakfast every day, no washer and no way to get laundry soap.

laundry areas an locations

didn't have quarter machine in laundry facility

staff, super friendly and helpful they have a guest laundry room

wasn't very pleased with the laundry

the laundry facilities were easy to use

laundry facility available at reasonable price

huge bathroom 2) great natural light 3) comfortable bed 4) electric range 5) full size fridge 6) laundry room

a hooker stole my laundry from the laundry room, staff dealt with it well once security arrived.

would i take my kids there

had stains, bathroom did not look cleaned at all, carpet was stained and gross, used laundry facilities and

laundry facilities dirty

the pet area is in a courtyard type setting not along the busy highyway

wifi was poor

being upstairs and in a non smoking room

the only issue i ran into was the laundry facility s dryer not working and it costing me $4

i liked that i was able to move to a downstairs room close to the laundry because i stayed for a week or longer

was ok but the door hard to openlampsdidnt work and by laundry room and playing loud music in the

on site laundry facilities

were people in the stairway and laundry room who were very shady possibly on drugs

the 6 lamps had bulbs, the washing machine didnt work and there was only one we had to drive to a laundry mat,

place was trash ran down and not in good shape to rent out hotel rooms to people the place had no laundry or

there was no breakfast and the laundry room and gym are not accessible .

no laundry in motel

laundry room, they don't serve breakfast no coffee or have danishes or something for breakfast

the room was small. they did not have laundry. the room was not all way clean.

pool and laundry service was in a different hotel entirely and the room was very narrow

i also loved how friendly the staff was and the breakfast was great

free parking, complimentary breakfast, and coffee, fitness center, loved the walk-in shower

late check out was much appreciated!

comfortable bed, very nice breakfast

breakfast was nice. i only wish they had grits.

possibly start breakfast hours on weekends slightly earlier

here with my college kids on the way home from a trip

we therefore had no information about checkout, pool, gym or breakfast

when they do laundry, you could feel the washers going all the way up on the 6th floor

laundry facilities

all i know is i was sitting by the pool drinking coffee that morning and he was the one cleaning the pool

hotel staff very nice and pool was clean

pet friendly

had been a guest in the hotel for 3 weeks at this point and had gotten change from her for the laundry room 4

property description says no extra charge for pets however after a 14 hour drive when i went to check in there

and charge a different price for little kids for buffet bc my 9 and 5 year old doesn't hardly eat anything and

thin walls loud kids

the shuttle was definitely an added bonus to take me anywhere i needed to go.

do not have free wifi they don't have maid service no clean sheets blankets no toilet paper but they do have

gun shots, stray animals no wifi my door would open w a strong round of air people peeing i the stairwel, l the

gym temperature kept at ~78 degrees, pool closes at 4pm on sundays, front desk frequently away from

the hotel is very clean in and out, even the pool and gym are very well set up

poor wifi connection. couldn't use our internet

different breakfast every morning

didn't like the fact it didnt have a hot tub but the pool was okay could've been deeper but i enjoyed

shared pool with radisson next door and it was an outdoor pool when it looks like it wouldn't have been

the pool

pool was closed most the days

pool was cloudy & dirty, the entire stay

the pool area stinks of exhaust

which was ok i like light breakfast the friendly and welcoming attitude of staff all shifts laundry room thumbs

very clean and has a refrigerator and stove. also has a laundry room.

fact that there was no fridge and the towels stunk you can tell they use cheap laundry detergent

the laundry facilities were very modern & clean

parking lot is on the small side

it was nice to be able to do laundry on site

including a free breakfast with the purchase of the room

the pool was nice

clean modern room, friendly staff, good location, ample parking, well lit

no free breakfast.

was no refrigerator in the room for our things, the pool was not open but the website said it was, and the staff

staff was very welcoming and breakfast was awesome in the morning.

actually did not get breakfast

no free breakfast.

the room had decent size pillows and the bed was comfortable. the breakfast was good.

the staff was friendly. they have a laundry room.

that i fell because they would not change light bulb in laundry room

liked how i got a room right next to the laundry that ran all night long

blowing up under my door and my shower water knob fell off in the tub and the laundry room wasn't open all night

i like the swimming pool

we needed to do laundry and this location doesn't have a laundry room

laundry facilities

we rely on being able to do laundry while we are there and they dona

it was clean and in a good location. the pool was awesome

i didn't use the pool nor the wifi. but the facility is beautiful

has some teething issues - bathroom doors don't close properly, coffee machine didn't work, no laundry detergent

that there was serving utensils in the kitchen area, the kids enjoyed the pool area, easy to move furniture,

that there was serving utensils in the kitchen area, the kids enjoyed the pool area, easy to move furniture,

staff was great, place was clean and quiet. big downgrade because of the exorbitant pet fee.

pet fee was more than the room rate

for a new set of towels, last time i asked they said i was on a list as the towels were in the laundry

spa tube and room size

to ask for clean towels in room service every day the housekeeper would take the towels but not leave any and

00 per night parking

it was nice and quiet. the spa tub was amazing

the laundry room

laundry room had several machines that were broken

location and inclusive laundry

pool and hot tub was closed and there was no fisclodure

clean hotel, spacious with a real kitchen and appliances to cook with

breakfast was very good and in a comfortable seating area

could not get breakfast before 6. flight left at 6

was very disappointed in the pool because online it shows you have 2 pools but when we got to the hotel their

liked the cleanliness and parking lot was well lit

the pool is tiny and the spa has been filled in

location and free laundry

great bed, towels and bedlinen. free laundry and a very well equipped gym.

they also had a really nice reclining chair as well as free laundry

one bedroom suite cooking utensils and serve ware exceptionally clean free laundry

had free laundry and appliances you can borrow such as crockpot.

was no bag for laundry

the laundry facilities, while nice to have, were not good

professional and friendly staff, the over and beyond helpfulness from the shuttle driver, front desk, housekeeping

$75 pet fee seemed excessive

the room service was great and we enjoyed our dinner

no swimming pool or laundry room

didn t have laundry for guests

the rooms are always so clean and comfy, and the breakfasts and coffee is very good.

gym was small

fantastic breakfast, awesome room, comfortable beds

didn t like that you have to pay extra for breakfast and there was no laundry room for guests

there was plenty of parking and it was free

the kids loved the pool

breakfast was sparse

the pool wasn't the best for little kids.

entrance will all parking

the room was spacious, comfortable, clean, the hotel itself was clean, the gym was clean and had plenty of

the pool and hot tub were a little bit on the small size but was not a big issue.

the staff was very friendly and i liked the free airport shuttle service

staff could have been more friendly. pool was very small for this hotel.

no pop machine, need plastic sack in closet for dirty laundry

i like their laundry facilities, or the

the laundry doesn t work good

the sign in the bathroom ask to reuse towels to decrease laundry

no pool towel available die to being in the laundry

advertised having change for laundry

the parking lot smelled like marajuana

gross pool

the staff weren t really friendly and the breakfast was terrible especially the coffee

husban went down to breakfast and waied for bacon and 2 people in frong of him took most of bacon and left 4

laundry is lacking

laundry facilities and shop selling essentials

an elevator, a gym, laundry room, pool, small store in the lobby, it's a very relaxing place to

laundry room was clean and all machines worked good

clean restrooms and laundry room

no softener or dryer sheets for laundry

also the pet fee is $50, it's not a deposit

the pool was so nice me and my son really enjoyed the stay

restaurant and bar on site. efficient staff.

to make us welcom room change because we didn't want to be by the pool was not a problem the shuttle was a huge

no laundry bag! needed hangers.

didn t work, water in swimming pool green and blurry, gym very poor and same place with laundry - detergent

small self-serve laundry was co-located in the same room as the fitness equipment, not exactly the best

gym and laundry services were very nice

laundry was located in the fitness centre

breakfast was limited and guest laundry was out of order

was friendly room was clean large anything i needed was provided breakfast was good will visit this location if

thankfully, this hotel had rooms available with heat, water and a complimentary hot breakfast

gym treadmill didn't work. no water fountains.

plenty of parking. helpful staff. nice rooms. nice beds.

self serve laundry is only $1 to wash and $1 to dry, super cool

pool was small, hot tub not very hot. everything else was great.

weren t serving hot breakfast as advertised due to the coronavirus but that s understandable

pet friendly a definite plus

breakfast was great and we love the warm pool

laundry facilities

staff, room, breakfast, area, everything!

breakfast was good

very impressed with everything from the room to the breakfast they served

pet friendly; good location; large room & bathroom

there was a laundry room to do my clothes and the room itself had been renovated with nice decor as well as

laundry facilities

laundry on site. very comfortable beds.

to oklahoma and were coming in very late, they stayed open for us so we could check in, had parking for our

it was clean, there was a spa tub, they had water and chips in the room.

big rooms with kitchen!

the pool is only outside, so wasn't open to swim since kinda cool still

breakfast was good as well

the staff was friendly and breakfast was hot

the room would work as a extended stay room with a small kitchenette and love seat and easy chair

wished they had a bigger laundry more than one washer n dryer with more modern wash machine

on site laundry ice machine

laundry facility on sight was clean and powerful

free breakfast, guest laundry, remodeled room

female staff management was using laundry facility

loved the rooms, the design and the amenities. the bar and coffee shops are awesome

i reserved the room i had a choice between includes breakfast or not

the adult only pool and bar was the perfect end cap for our night after a yummy meal at mary eddys s

breakfast was lacking in service, forgot the children’s milk, and had to ask for coffee that i

arrived during the transition so there was no wifi, no ac in the gym, no art or decor anywhere

breakfast as advertised, no working laundry facilities, no front desk service on site as advertised, no wifi

n room no microwave no breakfast no laundry all of the things that i thought were there based on my

the wifi router wasn't working

flat screen tv and good wifi

breakfast and the rooms are very nice. very impressive

the early check in!

pool was nice the room was nice

turn flooded our bathroom floor not once but twice the first room tv didn t work and it was a smoking room we

the pool was being renovated. will be awesome when done.

pool

breakfast was horrible, smoking everywhere and one of the staff members were rude

it was very affordable, it was a smoking room(thank you).

for me it was close to my fuel stop lots of parking for rvs and big trucks

t allow smoking in the lobby have the guy at the desk take a shower, turn the refrigerator up

room smelled like somebody had been smoking in it for years

ordered room service several times

be great to consider key access to the room floors as anyone on the way to the bar can get off at any floor

big rooms. clean. great people working the roof top bar outstanding view

hotel offered free shuttle service to the chesapeake arena

only thing i didn't like, would be that my husband and i couldn't order any room service at 1:00am

no breakfast included . no laundry service on weekends

i didn t like the carpet in the room.

love the inside bar and dining

the wifi was sketchy at best

terrific gym

and of course the vault bar was such a special place

the lobby bar was beautiful. the drinks and the service was great.

the bar was closed every time we tried to go

excellent bar and great service. food at stock and bond was fantastic.

original national bank interior is now the hotel lobby with huge bar, restaurant, and conversation nooks

the laundry service was very expressive

pool was nice and my kids enjoyed swimming

the spa was excellent!

gym, was

i tried the gym and all the equipment is new with a great view of the city then i went to the rooftop pool and

we live the outside pool!!

the coffee lounge was great. the outdoor bar set a really cool vibe at night. the pool was cold.

pet friendly (cats and dogs)

kids loved it

the bar and restaurant are wonderful

key didn't work for the laundry room

laundry room was very dingy, but at least it was free

laundry soap and dryer sheets $1 each

stayed during an unexpected influx of guests and they were not able to keep up with that side of laundry

the in house laundry is a token effort with 1 machine and dryer for a large hotel

refrigerator or microwave in room, small beds, no laundry facilities

my wife and i haven't been away from our kids in a year we expected to at least be comfortable while we were

pet friendly hotel that's beautiful inside and out. very professional hotel staff.

pool

my kids and i felt very uncomfortable

it was very nice, clean, and great location. pool and fitness room were great.

the bar closed by 11:00pm so no loud commotion throughout the midnight hours was also a relief

and the inside pool was still open and we were able to have a good time at the thunder game and come back to

we did not get room service during our visit.

was $12 per person and limited to certain items so i didn't feel like it was a good deal for my kids

breakfast was delicious

all the employees were very nice from check in to bar tender to checking out and maintenace folks with smiles

location and the gym

bar needs to stay open a little later becuase we had to leave the hotel to get drinks and hang out

they were able to accommodate with a beautiful room, excellent price, offered a delicious breakfast, staff was

having laundry facilities on site was very helpful and staff were very helpful during g my stay

laundry facility is chargeable and i had trouble as it would not accept my credit card

laundry room was dirty and when the clean staff came she took a while but eventually cleaned it up

the laundry room was just down from our room with no ventilation so people propped the door open and

wanted to do some laundry said detergent available at front desk but they didn't have any

top notch laundry and quick, convenient breakfast options

staff is very helpful and friendly you can exchange laundry no matter what time and they always have a smile

maid service they should atlant give you free laundry to do your sheets towels you can get at the desk 1 for

great laundry room.

the laundry room was nice

parking can difficult because the lot is very small

enough parking

nice location, quiet, comfortable beds, nice bathrobes. bar staff were friendly.

wonderful bar and bakery

the restaurant, bar and patisserie were phenomenal

bar, laundry, workout room, on-site parking) and the location

it was not a buffer and my kids did not get enough food

pet-friendly, friendly, helpful front desk staff, and top- notch shampoo and conditioner (dry bar)

it was not a buffer and my kids did not get enough food

the pool was closed for maintenance. the room never really got

no laundry on site even tho it s listed that they

no breakfast was offered and did not have laundry services available.

did not have breakfast.

evening staff excellent, breakfast had many options. room was clean and comfortable.

was super friendly, advised us upfront that the pool was in 'maintenance' and if we still wanted to stay

they gave me a portable heater from their laundry room

the guest laundry services were closed due to a leak

the pool closed. and laundry closed.

the shower bar was installed upside down, so the hand held sprayer did not fit right

the indoor pool was so hot my kids couldn t swim in it

convenient laundry

location was great. the bar and restaurant was nice.

the pool had too much chlorine in it

it has a good size gym

everything. location, cleanliness, pool, and value.

for parking and laundry

elevators broke, wifi sucks and the price was kinda high for what you get.

location, overall nice hotel,pool was great for kids

great for the family. perfect kids pool.

nice place good breakfast

i was most grateful to be able to do laundry onsite since i had a few sick children

the laundry was filthy until i said something

did not work - grand daughter was playing in softball tournament and had to go elsewhere to get laundry done

i used the laundry room which was great as i needed to stay longer than planned

laundry room with out of order, and the halls smelled

disappointed with the lack of breakfast options given the price per night i paid

i like clean but little dust. and tv remote control doesn't work for kids.

position in the room - difficult/impossible to watch while eating at the kitchen counter

was no indoor pool even tho it states on thier page that they have one

the kitchen and appliances were great. everything we needed was available.

i also used the laundry facilities - clean

, welcoming atmosphere in the lobby and lounge/bar, kids enjoyed the pool/hot tub immensely

our kids loved the pool, and it was a such a delightful surprise to find yummy snacks and drinks in our room

toys in pool for the kids

suit style room i could at least get complementry breakfest but instead was told they do no do room service

clean, friendly, convenient. onsite laundry was awesome!

breakfast and laundry room was convenient

they were folding laundry in the lobby

in house laundry at the weekends which is odd for a hotel of this size and there is nit enough staff on

there was no room service, no cleaning services, laundry was self service, no breakfast that was supposed to

the laundry facilities did not take cash, and could not be charged to the room, the only way to use

the laundry room had a few machines out so i had to wait to get to those available

kids enjoyed the pool and basketball court

fees for parking in a lot. pet fees on top of the pet fees i already paid.

was very impressed with the breakfast

pool was not heated at night it was broke they said

bar staff and the hotel staff were not as friendly as i am used to seeing

breakfast menu is european...americans don’t eat cold turkey for breakfast.

bar was closed on monday

hotel was modern and comfortable, the staff were very friendly and their pet policy was straightforward with no

breakfast could’ve been better or part of the price of the room but ihop is not but a few steps

was clean, but the laundry facilities need ovrhauled if ths's as clean as their bed linens get

the guest laundry room was very useful

there were people just lingering outside in the parking lot which felt kind of sketchy, but it no way reflected

several people hanging in the parking lot, but i never felt unsafe. breakfast was just ok.

no pool so no noisy kids

was not a change machine in the laundry room

parking

the coffee bar has many options

the kitchen staff was friendly and helpful

they accommodated my late check out

game room was really good for kids

convenient, new, very friendly and the price was great ! bar in the hotel with free breakfast!

the walls are super thin so could hear the people above stomping and kids next door screaming

kids were out in the street playing loud music until early morning hours

the water of inside pool was cold, and we needed to pay for vallet to park.

convenient location and staff were great. gym and pool were clean and well maintained.

the while the pool was nice the tile in the area is very slippery and the water doesn't drain that well

no security cameras outside facilities, no real bar or restaurant, staff very unfriendly rather snotty not just

the indoor pool was closed. breakfast cost extra and had to be ordered from a menu.

the only toiletries provided was a small bar of soap & two packets of makeup remover. no lotion

free laundry facilities

the parking is free and free laundry machines

was great,the kitchen staff deserves raises

great room. dog friendly fenced in play area. excellent breakfast.

always clean, perfect location, well lit parking lot, and pet friendly

workers hangout in front of hotel. when they do laundry, we can smell of dryer inside the room

i couldn't do any laundry, the washer was out of order all 5 days i stayed here for work.

indoor swimming pool

clean and pet friendly

50% up charge for a pet

with web site offering laundry but none on site

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

suspicious activity going on in parking lot at night

was asleep on a couch, i had a reservation and told me several time he had no rooms, drove the parking lot and

it was loud. there were strange people loitering in parking lot.

also, we noticed that the floor of our room was shaking a lot, but i think we were next to a laundry room so

i was expecting on-site laundry but there was none

there was plenty of easily accessible parking

the parking lot has a weird turn in with a curb, spaces are a smidge tight.

this facility when improving the clean of swimming pool and putting back the dumbbells at the gym

the nite cook and kitchen mang. need some work

breakfast was great

ate at the restaurant on site, was so good. bar was great, kids enjoyed the pool!

great atmosphere, great location..very friendly room service and housekeeping staff.

great breakfast made to order eggs, in the evening they have a reception with hummus and home made pita

laundry room

only amenity missing was a laundry room

24 hour gym, and great food

they have just little pool and is for 2 hotels!

parking lot is not adequate for the size of the hotel

were expecting a little more variety on the breakfast bar

the gym was great, tv in gym wasn't working, but i don't use a tv while working out

outside pool, my youngest son and i love to swim but even in the summer this pool was freezing cold

parking was good

the bathroom door locks finally work. pet friendly

the laundry room amazing

the room was very nice and clean. added bonus of laundry being free.

everything was great - the staff, the location, the room size, the bed and free laundry!

there is a laundry area with a washer and dryer on each floor, but i didn't use them

they have free laundry facilities which we used several times

we loved the hot tub and the pool!

and the location was fine for the tournament we were playing in centrally located between the two gyms we were

the entire experience was nice. clean, laid back, and the breakfast is good.

i liked the indoor whiirpool and swimming pool for swimming and exercise room.

the gym and the breakfast.

laundry on every floor

unavailable according to the receptionist, such as soap, tea bags, hairdryer and quarters for the laundry

the location was ok, not horrible. has a fitness center and laundry.

large room full fridge freezer hob cutulry and plates laundry facilities

need to add dirty laundry bags to the room

told me that they don't offer that right now because their power was out and they're behind on laundry

the lobby is beautiful, the rooms and beautiful, the back pool area is beautiful

they don t have microwave s in the rooms which was a little challenging since the kitchen and bar were closed

i deliberately wanted 2 rooms as i have 2 kids

the folks at the front desk even went out of their way to help out soccer kids by filling up all their water

old facility, non smoking room but could still smell smoke throughout the hall, that filtered through the door

non smoking room stunk of stale cigarettes

some smoke smell. but non smoking room was great!

heater was nice and the room was downstairs/non-smoking