got bitten in my clothes on my way home and saw one bug in the laundry

we liked the access to laundry, the free popcorn and cookies

very clean and plenty parking

however, to our surprise there was an antique car display in the parking lot

a very good family restaurant shares a parking lot with this property

small fitness room and guest laundry

liked having the laundry basket in the closet

the dryers in the laundry room were drying but not all the way had to dry twice usually

loved the fireplace and full kitchen in the room!

room was spacious, loved having a mini kitchen

offer coin operated laundry on site

we were a little confused about room service and the restaurant

shuttle support is very good, driver hospitality and help is very good

and the room service was very nice

it was pet friendly.

expecting laundry room to do some laundry

got rid of the hot tub, closed down the pool area at 9 but the gym was open late, the managers evening special

they offer so many great things that are included in the price of your stay, such as snack bar, drink bar, 2

the restaurant downstairs has great food and they offered each adult two free drinks from the bar every evening

breakfast was amazing! bed were great too. kids loved glass elevators, and room service

a problem with the cleanliness of the laundry facility

was next to laundry facilities so we heard noise late and early in the am

the laundry dryer was broken and the cord was missing from the dead phone in our room.

the one laundry facility for 6 floors was not working.

laundry facility not available, stayed 2 nights, 9/9 and 9/11 and first day was significantly

there weren't any chairs or love seats to sit in other than kitchen chairs

cleanliness, professionalism of staff, ease of parking, access to city area

they was able to help us with an early check in after being on the road all morning

very close to downtown. free parking. great hot breakfast. comfortable room

the hot breakfast was great

clean! parking was easy & free!

manager was a bit pushy about the pool and exercise room as far as behavior by young kids even though they were

we took the kids out back they were able to see the boats on the river and we just sat an relaxed for a little

pool size is very small no hot tub

clean , had a bistro , bar and coffee shop

my kids stated the pool water was not very clean

kids were running around without supervision got stuck on the elevator the other elevator was not

hot water in sink--had to call multiple times but it was fixed each time, room service did not replace coffee

i did not use the business center or wifi, so the answers to the two questions above are n/a

also no wifi for a room you pay $200 for

no laundry available, breakfast blah, no good choices,

used to have a laundry room and better breakfast ...that's why i'm disappointed

problem staying here was they have no laundry facilities where you can do your laundry if

hot breakfast because of covid-19

hotel was clean and the gym was good enough to get my workout done

(would have loved a laundry bag

had a nice pool & laundry

we loved the cleanliness of the room, the comfortable bed, and that they are pet friendly.

parking situation was not the best during our stay.

pet friendly restaurant bar

by the stairs, an outside door and the laundry room and staff room

plentiful close parking

thanks they have security patrolling the parking

breakfast

milk since we had forgotten to get some for the babies bottles and she gave us two from the breakfast bar which

bed - pool area - friendly (jody, autum) - laundry

and i stayed 2 nights and never got any clean towels kept asking for them and they was in the laundry for 2 days

there was vomit laundry left out in the hallway for well over 12 hours

and i stayed 2 nights and never got any clean towels kept asking for them and they was in the laundry for 2 days

i did not need them, the laundry facility room was closed (out-of-order) and the pool spa was out-of-order

laundry room had door left open with all the towels thrown about, breakfast room too small not much

laundry stacked in dining area

self laundry was broken and had to use sister hotel facilities next door

breakfast was awesome, the man attending to the food service was exceptional

kids enjoyed the pool. breakfast was good. comfy beds.

smoking

manager even managed to find a charger i left behind and bring it out to my car before i left the parking area

the smoking rooms and comfortable

exterior looks like it's a dump, but the room (non-smoking king) was fine

truck parking

the laundry room air conditioning unit has mold growing on it and your closed in that room while

because it was on the first floor, was not a connecting room and was next to the guest laundry

it doesn t have a laundry

breakfast is awesome too

kids in the hot tub