the unprofessional staff, the unclean laundry area, broken elevators, and having to ask for your own turn down

each floor had its own ice machine and a laundry room

had no laundry bags

the laundry soap dispenser machine was broken. couldn't wash clothes.

very friendly staff. close to restaurants and shopping. beautiful pool area.

better restaurant hours and room service.

indoor pool was cold

the pool and spa along with the exercise room were excellent

front desk and kitchen staff showed great hospitality.

lobby, indoor pool, decent hotel bar and kitchen, pleasant courtyard, wonderfully relaxing art, pleasantly

it was as if a bucket of pool chemicals had

more tables in lobby for breakfast

comfort, decor cookies, breakfast.

with minimal breakfast, no pool, no maid service, i felt the room rate should have been reduced

the appearance of the property, well lit parking lot, landscaping, updated decor and clean

more lights in parking lot

the breakfast was the best i ever

by staff when you came and went and helpful with directions to the breakfast area

i m ready for covid to be over so we can have a real breakfast again.

the pool wasn t open yet.

t like the bathroom (no fan, toilet barely flushed) laundry room and fitness center were out of order, looks

no laundry .security guard was rude

thank you to the security staff for assisting in the parking and charging of the boat

boats do not need to park in front parking lots, this should be enforced.

the on site pool and food

laundry not working

breakfast options

it would have been more comfortable sleeping in the parking lot the bed was so hard!!!!

didn t know wifi code, couldn t print receipt

parking for boats and trailers, comfortable rooms, very clean, good variety for breakfast, dining

husband paid pet fee at that time

pet friendly so our fur baby could join us for a reasonable price

not enough boat parking.

didn t really use the wifi

the lady at the front desk was rude and kept insisting on my friend and i getting a smoking room when i asked

the laundry facilities were inoperative

no kleenex, no tub stopper so i could take a bath, the soap bars were too small and a plastic laundry bag wasn

rooms need updating the guest laundry room is in rear somebody sold 12 of my beach towels the hotel needs camera

staff. good wifi

the other bed had not been slept on by people but did have a decent but of pet hair on the top blanket

kids had to sleep on the

2 rooms, kitchen

great to have a small kitchen and two bedrooms

view of the pool & the lake/pond check-in/check-out staff (same person) proximity to bridge

the pool was green until the day before we left

king suite and laundry room were clean and well-kept

safe location; very clean; friendly, attentive staff; hot complimentary breakfast; nice pool and fitness center

very good location and clean as well and the breakfast is yummy

i loved that the pool was available to us during the day and it was clean and surprisingly warm

everything was great, especially the breakfast

we didn't have breakfast but i'm sure it was excellent

parking is very convenient with a parking deck attached to the building

big room, clean, and friendly staff. exceptional breakfast, too!

excellent location, free parking, gym and pool

the parking was nice

liked that there was a gym, laundry facilities, and outdoor pool

work on the property prevented my using the onsite laundry, that i was banking on using to give me clean clothes

location and breakfast were excellent. the bar was comfortable.

the pool,was green

excellent food and bar service

also people were in the pool outside of our window at 10:30pm

breakfast was good, location could not have been better

no tissue in room, no laundry bag in closet, tables and night stands were extremely dusty

the food was good, specially the omelet bar

came for the pool and the spa area but the pool had a limit time before they closed and the spa wasn t even

with a pet inside of the car

there was no hot tub and the pool was freezing so we did not use it

room 128 was located next to what we believed to be the laundry room for the facility

the convience of the location,helpfulness of the staff, breakfast buffet

the beds were great the pool was nice and the service was good!

kids sneaking in other people at the back entrance late night

my family and i enjoyed the breakfast setup. the kids were excited that the pool was open.

has a gym

we arrived at check in because the kids wanted to be able to swim and upon arrival on a saturday we were told

i am all for pet friendly and thankful the odor wasn t in our room but i thought this should be brought to

fast internet, easy access to pool that wasn t crowded, nice choices for evening dinner.

area wasn't conducive of a restaurant setting w/ a true open bar

the hotel had also a laundry room where customers can wash their clothes if needed

the laundry room is always filthy

room was clean, the laundry facility was very nice, location was close to the things we were doing

room, kitchen availability, location, close parking, laundry facilities, kitchen accessories, and even though

we were unable to get bath towels for our entire two night stay because the laundry had not been cleaned, so

the free laundry, amazing

the coffee in the laundry room was terrible.

laundry facilities cooking facilities

brilliant hotel, laundry, gym, fridge/freezer/2 ring hob/toaster

the location was perfect. very clean, free laundry, friendly staff and spacious!

the wednesday evening b-b-q/brew in the bar for hotel guests was great! thank you

i had a better night sleep then i had had in some time and slept so late i had to request a late check out

the staff was very nice and the view of the airport was great for the kids

she empathized with my situation and accomadated early check in and really made me feel at home

we had the breakfast bar in the hotel restaurant and it was very clean, tasteful with many choices

they have a very nice laundry room

at 10:45 pm and people were hanging over the edge of the walkway smoking and others were in the parking lot just

standard on the go breakfast. location was great

kitchen dishware, glasses, pot, pans, dish soap, dish towels etc

thing i would recommend would be shampoo conditioner soap in the bath and soap at the kitchen however they do

walkable to restaurants and bars. excellent restaurant and rooftop bar on site

also the rooftop bar music was crazy loud and too hip for our crowd apparently

the cleaning of everything was good and had a breakfast and bar also

had room service for breakfast and it was delivered almost immediately

rooftop bar was an awesome experience

pet deposit was actually a pet fee that they kept no matter what and was a little steep in my

was the best breakfast that we have ever had included in a stay

enjoyed the pool and gym

they had coffee, tea & cocoa available 24-7 on top of the kitchenette in our room

breakfast could more variety

laundry services because the hotel shares a building with an extended stay hotel

our all around stay was great from breakfast, fitness center, laundry,business center.

comfortable room. nice pool. great breakfast

room had a great view of the pool and lake

this was a little confusing at first and was a bit inconvenient at times when accessing the pool

location, cleanliness, free parking

cleanliness location parking pool comfy bed

the continental breakfast was quite adequate and the coffee, which was always available, was delicious

the snacks and breakfast was a nice touch, location was great

breakfast could have been better with more variety.

comfortable , good staff, free dinner, laundry close to shopping, clean

near rocket center & space camp, new construction, guest laundry (self-service), customer service front desk,

location food laundry available secure

even gave free laundry detergent for washing as we had been on the road for a while

i wish they had laundry facilities..

pool was closed both days due to maintenance

breakfast needs some help

great location for shopping. clean and the rooms were spacious. good breakfast!

breakfast could ve been better but they had a lot of healthier options compared to a regular

the beds were comfortable and the room was a good size. the gym was also a good quality

the kitchen staff seemed uninterested in the guest and not very socialable compared to saturday

pool was dirty had leaves and dirt in the pool

-they have a bar but closed earlier than we expected

my brother likes to use the gym facilities but he said it was gross and hadn't been cleaned in days

the fire pit out back was so warm and cozy and victory was so sweet, she is a excellent bar tender

the pool area is very nice

blinds unable to darken room at night ftom high intensity parking lot lights

the wifi kinda slow.

window shade does not block well the parking lot lighting and not good air circulation in the

the staff went above and beyond, clean room, warm breakfast, and it is quiet

they did get the air conditioning working and did laundry and delivered all of 2 towels

there was only one towel and they didn't have more because no one did laundry

the laundry room was filthy

laundry machine was broken for several weeks and is still not fixed

pet friendly, the staff was amazing and it was quite.

super clean and pet friendly

we loved the breakfast and the pool..

loved the bottle filler ice machines. kitchen had everything you would need.

had stink bugs in the kitchen light fixture, i didn t realize it until 12 am

restaurant, bar, laundry on site

laundry facilities and no vent in bathroom

location of laundry

shuttle environment gym updated equipment staff cleanliness accommodation coffee out all day

the airport shuttle was a bonus

pool.was dirt laundry facility for guest was extremely dirty as well as the pool.

cleanliness, location, friendly staff, and offering breakfast.

and helpful, the beds were some of the most comfortable beds we ve ever slept in and the breakfast was delicious

okay gym. comfortable bed

very clean, nice linens, extra towels, good hotel staff, good breakfast (except no oatmeal)

the hot breakfast was very good

more breakfast chooses. but it was ok.

the room was nice and clean. plenty of parking.

enjoyed the pool and hot tub

rooms are great and nice, breakfast absolutely great.

these thin brown blankets for two days because one of the staff stated that they didn t do laundry so they

room was great, the location was good for me, gym was ok, very stylish

pool is mainly intended for kids, and it's quite small

we decided to go for the 4th of july weekend and just hang out at the pool, relax and get some great food

pet friendly, beautiful location.

laundry bag in the closet i'm guessing the window was screwed shut for safety purposes but would

like the hotel because of its location and the rooms are nice i had a suite so very spacious free laundry on

bathroom was very spacious and great shower. kitchen was a plus.

too much chlorine in pool & breakfast area was too small for all the people

the pool

very poor breakfast

continental breakfast had the same thing every morning

wasn?t able to eat breakfast but only in the room

the breakfast was nothing really

had to be closed after first night snd no wifi entire stay front desk tried to help me could

no laundry

on toilet paint peeling chair stained laundry broke ice machine broke juice machine broke empty syrup, waffle

the wall around the pool had something black on it

parking outside my room.

pet fee was a little high

workers smoking and drinking outside rooms at night (midnight and later)

i was in a non-smoking room which smelled okay when i first walked in but a few hours later, marijuana reek

smoking should not be allowed close to the building like that

airport shuttle breakfast

very good hot breakfast and the rooms were quiet & comfortable

the staff, the room and pool area. everything was perfect over all.

getting in and out after midnight was a hassle. wifi was confusing

the carpet was disgusting and the room smelled moldy

nice clean laundry room too, which was very convenient, and vending machines too

on site laundry services

nearly an hour on the cart to be found to carry my luggage to my room when it gets as found in laundry room, it

in order go able to get new towels before a weeks up, which wpuldnt be as big of an issue if the laundry faciliies

laundry on site was all functional

i wouldn t take small kids there

clean, ac was turned off on arrival, all electrical were unplugged including main lighting, smoking room with

the fact there is actually free wifi and there is no $100 damage deposit required very close to my job and my

probably should designate parking to other guest if they want to let the people who occupy the bottom floor

loved the fact that there were smoking rooms

over paid for a lot of stuff over paid for a room and over paid to do laundry

to noisy towels small and ruff.noise from laundry room and people talking outside the room

the pool looked nice, but i didn’t have time to try it out before the concert

which i didn't make and informed them i didn't make this that somone got my info using their wifi they said they

of the pool it was disgusting they should have had a covering for it,but overall the hotel was clean and

breakfast could have been little better

however, all guests with pets are put on the second floor, not the 3rd

good hotel, but nothing very special. daily room service. that's great ud83dudc4d

only thing that we didn't like was that they advertised a free airport shuttle and when we arrived we were told

the pool and the hot tub were clean and warm

was nasty, bugs, counters not cleaned, no water, no hot water, dirty laundry in my bathroom behind the door

location is convenient and quiet. staff is vet helpfull and laundry room was clean and updated.

laundry facilities don't work and there was no breakfast

location, laundry

wifi was atrociously

it s homey. laundry is affordable.

parking is limited if your pulling a trailer...and room didnt have coffee pot as described

maybe a better breakfast

somebody were smoking pot and cigarettes all night we smelled all in our room

above average breakfast with waffles and toast,

great hospitality good employees laundry facilities are the best

in the parking lot constantly howling

didn t have a chance to check out the pool or breakfast

it was a very good stay comfortable beds, nice staff, and great swimming pool

weak wifi...dropped out a couple times.

could have had a better variety at breakfast.

good room just hate he walk to room and parking lot not enough space

was cashless, so no change for the laundry facilities

the location and easy access from parking to room

pool and quiteness

i had to call the ambulance for a lady who appeared to be on drugs in the parking lot!

and mirror able to be closed off from the rest of the room so the light can be on without waking kids

helpful staff. good laundry facilities and breakfast provided.

twice to get laundry soap

breakfast was ok but not great.

wifi kept coming and going

i did not get the opportunity to sit down and enjoy breakfast. i did grab a honeybun!!

the bed was very comfy, the pool was amazing and so clean. laundry was very clean.

families with smaller kids like that option

clarion’s fault but a lot of kids running up and down the walkway balcony and screaming in the evening while

breakfast food was not good

part for our family was that we slept very comfortable n d kids love d pool

the laundry facility was not in a convenient location

the night before departure, another roach fell out of clothes when i got home and unpacked to do laundry

had a laundry room. staff was friendly and it was ckean.

called the front desk and were told that none on the property was clean at the time and that the laundry was

real issues, a laundry bag or extra trash bags would have been nice to have to carry out dirty laundry but i

room was on the 1st floor right by the laundry room and it was loud while the staff did the laundry early in

breakfast was not as expected

nothing i didn't like except i missed out on that good free breakfast they offer

breakfast was hot and yummy

good location free parking free water cooler in reception

put me in room next to laundry with squeaking machines

and we couldn't take our breakfast to the room

the bed was so comfortable, and we enjoyed good food in the bar and grill

was friendly, pool and restaurant were a nice bonus, everything was clean and the rooms were modern

breakfast didn't start till 7 and we had to leave by 6 for our event

the breakfast could have been better

wifi was easy to connect to and worked very well.

woman that works the breakfast area is super friendly and was so great to the kids

great breakfast; the lady doing the breakfast really did work hard keeping it restocked

the site i booked through didn't have that the indoor pool was closed on their website!

of the employees did not refill the breakfast items quickly

rooms need a huge upgrade and because of the $100 pet fee with the rooms the way they are, we won t stay here

$100 pet fee was excessive

clean kitchen

it was nice and quiet. breakfast was substantial and they had great coffee.

only 1 washer and 1 dryer in the guest laundry facility.

breakfast could have been better.

parking lot has only one way in and out very small spaces to compact and akward.

liked having in-room refrigerator, microwave and coffee maker. grateful for the free wifi.

staff didn't know how to set up the wifi to my husband's xbox one, and kept telling him to do the same thing

laundry facility was completely filthy daily

hotel was clean, full kitchen.

parking-needed handicap and was not available-being painted

clean and comfortable. nice hot breakfast. great location near restaurants and stores

we finally pulled over into a flat parking spot with the car and unloaded

great service, great breakfast, and very comfortable beds! hotel was very clean!

no breakfast

speed and inconsistency of the wifi

breakfast was good and a nice variety

love that it's pet friendly but make sure you let them know upon arrival about your pet even if you use a app

pool of water filling up at the bottom of the tub, no working ice machines, we were told the laundry machines

room was next to laundry and ice maker and directly across from pool

smelled like smoke, pool was broke, laundry was broke. stains everywhere.

laundry room and elevator constantly smelled like marijuana

was dirty, rehab in progress but parking lot was very dark, not enough parking and the elevator smelled like a

this is a new hotel, breakfast had a variety of fresh food options

the free breakfast was very good

the staff was friendly, the room was comfortable, the breakfast offerings were varied, and the price was

great breakfast to boot

the nicest hotel i ve been to in a while the staff was super helpful and nice and the morning breakfast was

no laundry room for guest/& lack of towels of & wash clothes

no way to do your laundry at the hotel.

bed bugs!!!!! dirty laundry still in my room

check in receptionist had a baby in a rolling hotel laundry basket

hairdryer, bathroom walls torn up, dirty laundry out in the hall, breakfast area a mess and only waffles or cold

great selections for complimentary breakfast; also pleased with laundry room availability

were looking to enjoy the pool, however it didn t open till the day after we left, which was memorial day

the parking is convenient and easily accessible

awkward trying to get to the parking lot

the rooms, location, and even security in the parking lot

the laundry room was clean

the location was great and ample parking

i wouldn t stay here for a long period of time with kids it s not suitable at this location

the breakfast was top notch, and the staff was so polite and

excellent breakfast at this hotel

outdoor pool was beautiful

s no sauna or pool

free parking is also brilliant (unlike some other hotels in the us) we didn t get time to use the pool

the kids especially enjoyed the breakfast and the pool area

great gym

breakfast items not well.

ev charging

staff and breakfast

very clean, large room and the breakfast area was kept clean too.

have had better breakfast

the rooms were clean, breakfast was great, pool was open and enjoyable, the location is perfect and close to

pool

staff was very nice and breakfast was great.

the room was clean and the breakfast was great. people at the front desk were very friendly

outdated. elevator did not work for 2nd floor. pool was freezing.

noisy ice machines out of ice people standing outside late at night talking loud and poor parking

welcoming staff, from front desk to breakfast food staff

breakfast, friendly staff, cleanliness

hot breakfast was delicious

clean and comfortable! large breakfast. nice pool. would stay again.

the wifi is bad in the laundry room

the facilities were clean and comfortable, had a mini fridge in the room, laundry facilities were also located

didn t like being next to the ice machine and laundry mat.

people with kids making noise early on the morning

nice and quiet, great breakfast easy parking with trailer.

the breakfast was good, scrambled eggs and sausage tasted great

clean,quiet,location nd great breakfast

couldn't sign into the wifi. kept telling my information was incorrect.

parking was limited

well lit parking lot and near restaurants and shopping. pet friendly

laundry machine not working

free wifi is always a good thing

could have been told ahead of time that the pool was shut down

kids screaming and running up and down the halls

parking is substantially lacking.

the pool area

non smoking room smelled like smoking

wifi did not work, visited the office and she couldn t help

went for breakfast about 8am and most items were already gone.

breakfast area was immaculate

needs upkeep- ice machine/laundry facility filthy hotel clerk was not wearing a mask and neither was guest

close to all the restaurants, staff was attentive when needed, decent parking, on site laundry

people were friendly and the breakfast was amazing

i went to the pool and when i came back into the room, i left a trail of water

are so friendly makes you feel right at home and with all that is going on in world right now pool area and

no laundry but there was one a few blocks down the street.

i don't know legal status, but they all reside there, hanging laundry on the pool fence and leaving the ground

pool

were in a non-smoking but we could still smell smoke

there was roaches in the room, the carpet was nasty, you had to wear shoes or the bottom of your feet were

hotel is brand new fresh and clean. nice breakfast.

friendly front desk staff and manager enjoyable breakfast wish they had more connected rooms

the breakfast was also very nice

wifi wasn't very good

pool was a little small when there were a good bit of kids