slim on the coffee/no bottled water/laundry bags for a luxury hotel had requested an early check in and late

the lobby is beautiful with two fireplaces that we enjoyed with plenty of comfortable places to sit

gym was eh and pool was outdoors

pool was perfect

restaurant and room service were our least favorite aspect of the stay

the size of the property and location and the kitchen with full supply

after 1 hour and our kids getting traumatized, we told them to change the room

prompt pool shuttles. easily accessible restaurants.

the kitchen was well stocked and perfect for cooking and baking, which made our little stay feel like a

cabin came with a full kitchen

comfortable for my family of 5 (2 adults and 3 teenagers ages 15,16,17), and had a fully equipped kitchen

the kitchen was well-equipped and everything was spotless

the spa was a nice treat

also there was a laundry bag in the hallway that had a metal stand and my son tripped over it twice

was a lot to do at the hotel which was great for the kids

no wifi , the wifi can

quality of the service, roons, swimming pool, spa,...

was a lot to do at the hotel which was great for the kids

there had been a small coffee bar available in the hotel that served breakfast

and could not find coffee at 6:30 am as i didnt want to wake up people in the room nor was they gym open, that

indoor pool/sauna/massage/gym were in a building across the street near the parking lot

no handicap spots or easy access to spa and recreation center( i

arrival we went to the bar for a drink

the laundry room took coins only.

and laundry facilities

furnished kitchen, accommodating staff, bowling lanes, spacious, in a great area, pretty much everything

cleanliness, location, friendly staff, breakfast included, suite with kitchen

easy parking right in front of our room, and the showers were hot with great water pressure

the breakfast was excellent!. the location perfect!

loved that it had a complete kitchen available

the kitchen was stocked with everything i needed, including paper towels, a sponge, and dish soap

breakfast great. location perfect for me.

no pool and the parking got crowded at night.

didn't like that there wasn't a laundry room on the facility

our first night was in room 1, next to a workshop, the laundry and the reception

the hotel didn't have a laundry

no laundry services

kids loved the game room and pool after skiing

amenities we didn't use were guest laundry and exercise room

the laundry was convenient to use

rooms were big , very comfortable beds, nice bathroom , small gym but good new equipment, guest laundry , free

location cleanliness, laundry facilities were great

new-ish, great staff, well-located, nice breakfast, mattress great, linens nice.

spacious room. laundry available

surprised by a full kitchen ( sink, stove top, microwave, full frig and full countertop) only wish we had stayed

breakfast was basic

we had people above us who must have been doing gymnastics until 4am

friendly staff and underground parking make for a convenient stay that is close to town without being in the

used the laundry and it was very good, it wasn't clear who is the person you are waiting for to take out his

was excellent except that they couldn t give me access to the laundry room so someone had to keep letting me

i requested a late check out due to my son being a rook (cadet) at norwich university and they accommodated

i had double beds which was my preferred option with 2 kids

also, for breakfast, there was an excellent variety of foods to choose from

the bartender was nice

easy parking, super friendly staff.

we are still paying the same price to stay but yet didn t have access to the pool or gym

bar only open in evening

location and swimming pool.

just to freshen up towels without me having to add them to my laundry supply

no coin for laundry, no clean room or trash out ourselves

it was nice having laundry facilities on the premises

and the laundry on site

no maid service couch had no back cushions only one working washing machine in laundry

addicts lingering in the parking lot.

and although i didn't use it, the laundry facility onsite was a definite peace of mind

very nice hotel. friendly staff and great guest laundry with numerous machines.

swimming pool area was great and the breakfast; opportunity to bbq, do laundry

my only complaint was a guest leaving their laundry in the washer for a long time

breakfast was good. line out the door. food area is too small. room was great.

kitchenette was very well stocked

a convenient place. manager on site. it comes with a kitchen space has all the needs.

was nicely furnished with kitchen items

the walls kitchen bathroom exterior and hvac were all new

comfy bed, heater if you want to get warm quickly, kitchen facilities, great host

helpful to have laundry facilities at the property too

laundry facilities could use some updating.

dishwasher broken no laundry facilities poor customer service

laundry facility

laundry facilities were onsite

on site laundry

i asked if they had a laundry area and the young lady at the front desk spoke to me as if i was a vagrant

laundry took a long time to complete

the wifi is really bad i had to get a new key 5 times in the 3days i was there

wifi was bothersome

was able to use laundry facilities

were put in a room right across from the elevators and the laundry room and all we heard all night was the

hard beds. no coin machine in laundry room

laundry soap was not available making a trip necessary to purchase

to use wifi,customers need to pay 2.99 for a day.

think it must have come from the laundry that way

soundproofing at door. laundry and staff facility near our room.

pleased with the laundry facilities as we were on a motorcycle and it gave us a chance to do our laundry

the guest laundry was out of order

lobby, dirty laundry room, dirty rear entrance

and my location near entrance c was very convenient to exit, ice & laundry

convenient to have laundry facilities

no dry cleaning bags, in the room to use for laundry (standard in most hotels)

there was a laundry room located just down the hall from us

don't like shower head, only 1 laundry machine

room was right across from the laundry room so that was a bit loud with staff talking and going in and out

nice hotel with nice staff just outside downtown burlington. the bar was nice.

but could have saved money by booking a regular room instead of a suite had we known what the kitchenette actually

location, quick check-in and check out. i like the gym as well.

everything i needed was under one roof, pool/hot tub, restaurant/bar and clean quiet room

i saw the gym room, laundry and pool and they look good

excellent breakfast, beautiful room, comfortable suite. helpful staff, great pool and hot tub.

evening time there was too much rush outside that it was difficult to go into the parking lot

there was ample free parking, so this was not an issue and it was a quick 5-10 minute drive to downtown burlington

clean, breakfast was tasty and staff was super nice and accommodating.

room 157 was next to the laundry and electrical panel one of which made loud noice during the night disturbing

near shopping mall and interstate. pool, laundry an bbq available

views from the room, no working laundry facilities, tiny refrigerator in the place clearly designed for a full

stairwell smelled, likely due to dirty laundry cart at bottom that remained there the 3 days we were staying

friendly, courteous staff at the front desk and a delicious breakfast served in the dining room

it would have been nice to have in-house laundry services.

there are no laundry services or breakfast included

there were bags of soiled laundry everywhere

picked this hotel for laundry service for i was traveling for 7 days

no place to put your wet towel, so even if you would like to save some laundry for the hotel you can't

i changed money for the laundry at front desk it would have been great if they had asked if i needed laundry

could use the laundry which after 10 days travel was great

i would recommend an onsite laundry option

we used the laundry, which was nice and clean

room was spacious and having a kitchenette in the room and guest laundry at the hotel was also a nice bonus

room was right above the laundry area; difficult to fall asleep. very noisy;

on site laundry is super convenient

many unmasked kids and adults in public areas

indoor pool was good for kids

room was excellent, the beds were very comfortable, breakfast was very good and the staff was very friendly

a fireside room, fitness center, covered bridge, walking path, children s playground and laundry

the promotional material stated laundry facilities were available

easy access to the laundry

fix the laundry.... have more than one machine.

housekeeping/maintenance (gary) were also very friendly and helped with my laundry issues

coin-op laundry machine available for guests, but only one so have to hope nobody else is using

airport bus shuttle, laundry service and ice machine, comfortable lounge and bar area, gym & pool were all

trouble getting to sleep the second night was my room over the laundry room

needed updated laundry facilities.

good location, nice lobby, friendly staff, laundry facilities.

it was also great they had coin-operated laundry machines available to wash her sheets for her dorm

we loved our server, kalani. what a rad dude - he made our night out without kids even better!

wifi connection was fine but quite patchy in my room.

the gym was so-so. the ayer/tea bar ran out of chamomile/caffeine free tea bags.

we enjoyed drinks and snacks in the outdoor bar area that has a slight view of the lake, but there's also a

indoor pool and hot tub were a nice plus

couldn't use pool or hot tub as they were fully reserved when we arrived and i understand the covid restrictions

this kept me an my 3 kids up for awhile

the pool and hot tub were great too, always love a hot tub

pool was very nice clean-nice hot tub

there were no laundry bags

people and only two sets of towels in room, kleenex were empty, no clock in room, no bag to put laundry in, view

their website said they had amenities that they did not have (laundry).

disappointed they don't have on site self service laundry .

told the lady at the counter it was a the first night my girlfriend and i have been away from our kids in 8

some one did a load or two of laundry around 2:00 in the morning, couldn't sleep for the noise.

the laundry area was littered with rubbish

unclean laundry area, coffee machine difficult to figure out, drapes didn t close.

friendly staff, good breakfast, laundry facilities on site and clean comfortable room.

the breakfast was good, my room was large and clean, the staff was nice, and there was a pool.

it is near both town and airport and the coin laundry in the building was very convenient

good cable tv, laundry rmachines and exercise room

the workout room is attached to the laundry and is small and hot.

location near downtown gatineau and ottawa well equiped laundry

laundry room was handy due to our long trip

laundry facilities were a nice convenience

i also liked the fact that there was a laundry room for guests

it even had a laundry and plenty of parking

laundry room nearby has no door

of pee in room lack of towels shower gel wasn't refilled no chair in laundry room

it necessary for the front desk person to fold laundry

also had a laundry room

friendly staff, great breakfast, clean and affordable

there was no breakfast

enjoyed the pool alot we loved the breakfast everything was at our finger tips and the staff was very friendly

the wifi only worked in the registration area

hairdryer and wifi was very poor

there was a horrible smell and no wifi in the room... i found it pricy for the quality.

wifi reception poor in room.

there was no wifi in our room.

outstanding b&b. great ambience. beautiful older home. wonderful homemade breakfast.

absolutely best breakfast ever

the breakfast was one different dish every day, made by the host herself, tasty, special and accurate

, beutifull place, excellent home made breakfast

exceptional breakfast that changes daily