we desperately needed to use the laundry facilities and staff was very kind about making sure i had what i

very clean it had a pool and jacuzzi

little kids were being loud since we were in the same hall as the pool and close to the lobby

could not access the wifi and get into my laptop

location, clean rooms, comfortable bed, nice staff, simple but good breakfast, plenty of parking

laundry facility was right down the hall

ease of arrival, parking and check-out.

no issues except a few issues connecting to the wifi

breakfast exceptional

disability room and pet fee made the stay a little pricey, but when you factor in the great breakfast, not so

amenities, free laundry, workout room, breakfast ok, price

i love that the hotel is pet friendly and my dog was happy there :)

were a lot of kids there, but that isn't the hotels problem

kind and courteous staff. i liked the indoor pool. it was not as small as others.

pool was pretty cold and it would have been nice to have had it warmer (we didn't swim because it

super comfortable beds, free shuttle service to u of i campus, location.

they also arranged for a shuttle to take us to our appointment the next day

shuttle to airport was truly appreciated. staff courteous, cheerful, and helpful all around.

each staff member i encountered from front desk, to housekeeping, to coffee bar and conference center staff,

we loved the free shuttle service to and from anywhere on campus

friendly staff, good breakfast

nice and clean. the staff was very nice and helpful. nice pool

the parking lot was clean, along with an available parking spot.

pool was closed by the time i got off work. however i received the ample rest i needed instead!

the kids did get it but they also thought it was cool temp

no room service

nice decor, clean, gym, pool, bar, parking & location

states hotel has room service - no room service i was charged for coffee the people were ok but not overly nice

they automatically charged me for parking though i didn't have a car but they promptly refunded me when i

i liked the room and the eggs. did not have honors number handy so not able to get on wifi.

find it odd that you wouldn t refund a pet fee for a pet that does no damage to your property

pool was not functional & no discount was offered!

breakfast choices to be more healthier

the breakfast was delicious, and staff was very nice

and while trying to get my kids to sleep after 10pm there were people playing basketball right outside of our

great location in campustown. spacious room. useful laundry room.

there is laundry room and swimming pool at the hotel

convenient parking. guest laundry. convenient location close to u. of. illinois.

hope the breakfast can be better

the in room kitchen is great and the rooms are spacious

gym carpet smelled - need to use more natural materials

the hotel is a historic building so very charming with a cozy bar and also a restaurant on the premises

pool was good size and clean. room was clean and our stay was quite.

the pool was a great amenity and the area clean and well-kept with beach towels provided

the gym was very nice and the room was very comfortable

a variety of pre-packaged breakfast and the room was pretty cleaned

wifi is super slow.

the kitchen that guacamole has no place on a crispbread

wish the gym had at least 1 more bike, it was always occupied.

w/ from the time i stepped into the hotel on friday until the day i left on sunday,including the bar staffs

there is a washer and dryer at the hotel for guest laundry

there is no laundry service

i got the room for the indoor pool but didn't get to utilize it because it was closed

small bathrooms. pet policy $ is dumb, either actually be pet friendly or don t be

working wifi!! close to university. close to restaurants and bars.

only suggestion is perhaps a little bit more breakfast it's pretty limited but other than that i can't complain

i wish i could try the breakfast :(

breakfast could be better

no elevator and continental breakfast not much

parking available

recently renovated, super clean , good coffee and breakfast

wifi was not good at all, and the tv did not work in my room

the pool was closed

google says it's a two-star hotel, but i had a 5 star experience, with my room, the staff and the breakfast

we had no hot water it was under construction the pool was closed all things that should have been listed but

both washers out of order so we couldn t do laundry

the beds , the laundry ..

special comments when booking) they made sure we had plenty of area to park right outside of our room

amazing staff, lovely rooms, breakfast

had no desire to eat at kitchen area

ice maker and coin op laundry on every floor

the property had laundry and an excellent free breakfast. the staff was friendly.

large rooms and amazing breakfast

hot breakfast, spa, location and pet friendly

kids loved the pool. location right off 74 was excellent

there was spoiled milk at breakfast.

not two or three and breakfast was perfect and hot, all for a decent price

pillows were very nice and the breakfast was good.

had pet and was on 3rd floor

very clean, smart tv, decent breakfast, friendly staff.

lots of ice in parking areas and sidewalks

pool, exercise room, comfortable beds

no pool, gym was not working.

nicely decorated, bonus of a pool

my only complaints would be that the bed was very uncomfortable and stiff and that the pool is not open to

thought there was a nice variety offered for breakfast

my kids love the pool, large clean rooms, and the great variety of breakfast items available

clean, updated, friendly staff, and great pool

the pool was warm and clean, rooms were very clean and spacious

friendly staff; wide breakfast selection; large bed/room; freshly remodeled it seemed.

the laundry facilities are adequate as i did two loads of wash

i wish the laundry room had more than 1 washer/dryer

the wifi was a slow upload and the towels too small.

they even let you have your pet at no extra charges

booked this hotel to stay here with my husband, two kids and our dog while visiting some family

also laundry services supply closet was unlocked

2 2nd floor guest laundry - accessible with two washers and two dryers, soap and dryer sheet vending available

but the fact that we don't have to leave again and we still receive a good dinner and a good breakfast

staff, clean, updated appearance, quite, very comfortable bed, availability of meals, pet friendly

was easy to get to, parking was plentiful, the evening hot food and beverages were great and the price was right

room we stayed in was across from the fitness room and next to the laundry so all we heard was noise from the

room we stayed in was across from the fitness room and next to the laundry so all we heard was noise from the

i wish they offered scrambled eggs for breakfast.

also, if you re traveling with a pet, take photos of the whole room with a time stamp showing that your pet

cleanliness. professional staff. nice breakfast.

fact that when i called they said the pool was open, but once i arrived the pool was down for maintenance

difficult to get out of pool with only ladder and no stairs.

hot tub was cold swimming pool was colder. reserved a room with a pull out couch no couch

free wifi

bed was super comfy. pool was clean and fun. breakfast was made to order.

it made traveling with kids easier

having the kitchen was wonderful

kids enjoyed pool & whirlpool

the kids were given a free ice cream to make up for it the first night

i liked the breakfast the best, especially because of the hot food and fresh fruit.

not enough parking

great wifi service

the pool was cloudy, there weren't any pool towels. and our room had a funny smell.

excellent staff, very clean room, and awesome pool. breakfast was a plus.

the room was comfortable. the parking lot was well lit with easy access to the hotel itself.

facilities - pool, gym, laundry, free parking, outstanding complimentary breakfast, easy access off the interstate

i mean a couple things dont work like some arcade games and laundry stuff but they are cool

laundry facilities were down when we came and the ice machine around the corner was out of order

we had to find someone in the laundry area to get our clean sheets

i saw one before going home, which meant that i was able to isolate my luggage and wash all my laundry on high

it has laundry room breakfast okay

they moved us to another room that had poor ac and smelled bad due to the fumes from the laundry room

laundry room and spacious parking area was very helpful since we re on the road trip with rv

everything. i worked out in the gym and it was great.

parking lot was well lit

front office staff is rude and asked why you would need housekeeping,and wanted me to bring laundry to them

no laundry is available.

room smelled like cigarette smoke come to find out later in the night that the man that was doing laundry smokes

i was next to the laundry room for quest did not hear it

all night laundry being done

with my extended stay i used the laundry facilities the front desk also had laundry soap and dryer sheets

did not like how the cleaning staff would try to push the laundry cart while actively on a cell phone call

the front desk lady was amazing! helped with my laundry, ordering food and was very nice!

staff was extremely helpful with laundry questions

rooms where nice . swimming for the kids

great laundry facilities

laundry was expensive

friendly reception staff, kitchen corner in the room, convenient laundry room,

i like the price and location. laundry is ok but need to pay.

breakfast was extremely minimal (granola bars, and oatmeal) along with coffee

had to be back at work for five and earliest check in would be 3pm although parking lot was empty

it had free parking ans that is about it.

the breakfast offered a satisfactory experience

breakfast not the greatest

clean, friendly staff, good breakfast

there was a odor when you walked in the back entrance. i couldn't use the laundry room.

it also had laundry machines available for guests to use had many restaurants and other stores nearby

beds were comfortable, ac worked great, and the parking was really good too

have preferred if the door to the room led straight to the parking lot with no hallway in

no extra charge for pet

nice hotel and room had a nice little kitchen

kitchen was adequately appointed with pots, pans, dishes

the parking lot is very narrow

clean, attentive front desk staff upon calling for early check in and when we arrived.

the space in the rooms and the mini kitchen.

hotel had laundry facilities

our room was across the hall from the maid laundry room which was open constantly

noisy air conditioning. very humid and smelly. my guess is the laundry room flooded the hallway

no elevator would stink if you had lots of bags/kids and landed a room on the 2nd floor.

staff offered assistance with convenient parking space for our car w/uhaul trailer

staff in laundry room could see line of guest at the desk and never came to help because it was shift change

check in, laundry room doors were open and it was a mess

the facilities were ok except we didnt find out until after washing clothes in the guest laundry that the dryer

the wifi service was terrible and the breakfast was monotonous.

plenty of parking with easy access to the interstate highway

no laundry bags

breakfast was very simple with coffee, cereals, yogurt and muffins

location and the pool was a great stay with the grand babies

i appreciate that they re pet friendly.

it surprised us because it was a thursday night with few cars on the parking lot

we awoke and left earlier than planned due to the odor of cigarette smoke, and had to do laundry on our night

staff and breakfast

didn't have tome to stop in for breakfast

didn t eat breakfast. location was great. parking was good too.

continental breakfast was a little weak. very limited.

i was told they didn't have any rooms available, despite the fact there was only 3 cars in their parking llot

small parking lot however you could fit a semi if necessary

music outside in parking lot after dark from other clients

pool and hot tub was dirty could not even use these

friendly helpful staff, nice pool area.

breakfast

friendly staff. good breakfast.

breakfast wasnt bad and i loved that it was included