first room they had me in was non-smoking but it smelled like people had been smoking

the parking and flow of traffic is fair at best

pool not open.

pool was great and clean. staff at check-in was awesome!

wifi wasn t even strong enough to reach my room

pool and breakfast and cleanliness and good ac

was the best hotel by far that i have stayed at, the staff was excellent, the woman doing the breakfast was

was a parking lot where construction workers who stayed at the hotel parked their trucks on our side of

great breakfast! comfortable beds! quiet place! friendly people!

friendly staff, clean and large room, nice pool.

free laundry, great location very nice staff

quiet convenient location. accommodating. laundry on premise.

the breakfast that was offered was much more variety that in other places and the price was reasonable

wifi didn t really work and shower was only lukewarm (wouldn t get hot).

our first room that we were given was a pet room, even though we werent traveling with pets

truck parking

internet was fast for a hotel wifi

the kitchen area was clean and the breakfast was very good

i think booking.com should list the actual pet fee (not a generic statement

gross for pet friendly facility

there was laundry on site, which worked without issue

beds aren't comfortable mattresses need replacing and it needs more laundry facilities

smoking faci

of cigarette smoke even though i got a non-smoking room

pet friendly with no pet

no laundry facilities

through hike discount. laundry. near shopping

they have guest laundry that worked well with no issues

quiet place to stay,double sinks in the room,on-site laundry,but the toilet could be updated,especially for

clean, good laundry, and staff was great

liked nice and responsive staff, good breakfast, swimming pool, but the highlight was the guest laundry

laundry facilities convenient to room

enjoyed use of fitness room and pool

and the pool and gym were cleaned regularly

breakfast was good. room was clean it was nice having the shampoo and conditioner in the room.

dryer to forever to dry clothes, and i didn't see where you could buy laundry supplies

fault, really, but used guest laundry, and the only dryer broke, leaving me with a bag of wet washing for our

love the fact this place had a laundry facility for guests to use

laundry machines should take other currency rather than just quarters or at least make sure you don

we love having breakfast before we start our day, the laundry is a plus since we re backpacking

trash bags and laundry were lining the hallways when we arrived and walked through to our room.

the pool is very small and not usable for adults with so many kids in it

my husband and i planned a spontaneous getaway without our kids and to hear kids running around was kind of

the room was well kept and had a wonderful shuttle service with helpful staff

wifi would come in and out

breakfast was great and because i am a hilton honors member they let me have a 1:00pm checkout time

great breakfast, even better location! so close to everything downtown!

great breakfast

wonderful breakfast. great to have fresh smoothies on breakfast bar!

here bc hotel roanoke was not pet friendly

and access to laundry

wanted to do laundry

strong smell of laundry detergent in 1st floor hallway

laundry facilities were good

noisy, located in front of the laundry area. very busy poor lightning in the room.

laundry and pool inoperative during my stay.

proximity to highway, no parking fees, plenty of parking, smart tv and hdmi hookup available, laundry facilities

pet friendly

there could be more parking

no jacuzzi by the pool. not enough handicap parking.

great breakfast selection and clean pool for the kids.

location and room were great. breakfast was really delicious.

the breakfast was the best i have had at any hotel

great breakfast selection and clean pool for the kids.

very friendly staff, the hotel looked very clean, great breakfast and easy system due to covid

tried to merge at 70 mph so warm up your cars this winter before hitting that highway continental breakfast, it

only one set of laundry machines and we waited a long time for other visitors to move their clothing

staff were friendly. rooms were clean. breakfast was good. i wish they had a waffle maker.

the hotel room was extremely comfortable, clean and the breakfast was great.

very clean, friendly desk clerk, and wonderful breakfast attendant.. and breakfast was awesome!

pool was tiny

we used the laundry facility, must remake that one dryer was broken

the guest laundry and fitness room are an added bonus too

clean room, local laundry facilities, small shop came in handy as well, it was a very long trip and we arrived

worked, dryers didn t work for laundry

broken dryer in the laundry center.

we enjoyed an excellent breakfast every morning with choices from fluffy

no one has no clue about pool hours or what was going on with the other staff at the hotel

the size and comfort of the room were excellent. the breakfast was quite tasty

my kids loved the pool

a bag breakfast was offered safely during the pandemic

the laundry facilities need updated. only one dryer worked and took two times to dry.

we had a sick child and were so thankful for laundry services

sitting area, kitchen with real plates and stovetop, and all very comfortable

the kitchen was clean and had everything we needed for our overnight stay

the small kitchen was convenient and well supplied

first floor close to the kitchen area, store, laundry room, etc

all my fights were on time and i arrived at the hotel just before midnight on the hotel shuttle (as i had told

best breakfast of the chains motels i have stayed in and less noisy than any i have stayed in.

6 am flight no shuttle no taxis and an hour wait for uber

breakfast

additionally, the guest laundry is a great amenity, with wash and dry services costing just $1

comfy bed, good breakfast

easy entry and parking

reasonable pet fee, nice facility, clean and comfortable room. breakfast was very good.

breakfast was delicious too

it was a lot of loud noise by the staff the morning of checkout i may have been near the laundry facilities

great staff, comfortable beds, guest laundry

very nice breakfast

the pool was closed- it was the main reason i booked here- kids were upset but we lived

of parking spaces, but that was due to a customer

no laundry bag

the kitchen was quite workable, and the breakfast, stellar.

no hassle shuttle a real plus

even drove us to a local restaurant in the hotel shuttle

great parking

i also asked for a shuttle, was told to wait 15 minutes, shuttle never showed and when i asked the person at

the staff was awesome! breakfast was great! room was clean and bed was very comfortable.

breakfast was great

breakfast didn t have the best options, but we didn t have high expectations either.

i really appreciate the recent addition of eggs and sausage to the breakfast (although i do wish it were pork

kids making a lot of noise in the halls

the drinks at the bar were top notch

her if there s no one in charge they can help me out with the problems that i ve been having kids knocking

and we were only able to go once, which disappointed the kids

shuttle to the airport was very nice and also i had great interactions with the staff

very clean lobby and wonderful breakfast

sleep sofa that opens into full size bed was great for the kids

location and that room had kitchen

large, bathroom large, very clean, easy access from highway and parking, nice view, quiet despite nearness to

breakfast server was not very pleasant.

room was right across from workers doing laundry and they yelled at each other for about 2 hours

there are two hotels here connected by common lobby (a little odd) complimentary laundry facilities was a bonus

the bar and grill

did not eat breakfast there.

no buffet breakfast, only cooked. dinner menu restricted, restaurant empty.

paint fragments and dryer lint littered the floor of the filthy laundry and ice maker area

' doors to the laundry and other

stay was waaaay before checkout time (even if you're not checking out) the staff is dragging the laundry baskets

towels in the room were great, laundry facilities great

my room was a couple doors down around the corner from the laundry

laundry had one washing machine and dryer

we liked everything. services, bed, pillows and pool were excellent.

i could only get free wifi

the pool looked inviting but i didn't have swim wear

, parking ; this was the 60th anniversary of the hotel

location cleanliness and laundry facility

inexpensive laundry facilities

the ice machine and laundry was upstairs and it's very hard for me to do steps

breakfast was great for a grab and go

were told it was pet friendly, but not that we would be charged extra

just a comment: i noticed that the bar seemed to do very little business, and i was curious why that was

we did think the pool was a little small for my 3 teenage kids

evening and room service staff.

adequate parking and the area was well lit

the kitchen had a problem and couldn't do hot food, which was a shame.

staff one staff member went above and beyond clean room laundry breakfast was a+

were wakened by the way too loud noise of the laundry cart going over the rough sidewalk back and forth immediately

on site guest laundry. attempt at updating room.

laundry, microwave, fridge, comfortable bed

no issues getting on wifi

acess to pool through laundry room.

pet friendly

the breakfast bar was very nice

bed room he reserved was no longer available because they had all been given out due to some kids' soccer event

nothing about the amenities ,or the easiest way to get to my room, nothing about how to contact room service