laundry and no free breakfast

pool and hottub were great for the few nice days we had on our trip

very clean and room service staff were professional.

comfy bed and linens, nice desk chair, and good wifi

i also didn't like that the wifi connection was really bad

no laundry bag.

washers in laundry room needed updating

wifi was bad; i had better signal without it (iphone, at&t) but my checkout process revealed that

$25 pet fee per night

breakfast was great as well

i liked the laundry

had a small issue with the laundry as the first dryer we tried to use didn t dry but that was not a huge deal

they have a guest laundry room, for a small fee you can wash your clothes

i loved the pool, the breakfast and the grounds

parking close to the room was very convenient for luggage

little more information could be posted in the laundry room

left our laundry in dryer for 5 min unattended and someone stole several items ,woken up both nites around

rooms, the laundry room, the lobby and breakfast area is all well planned out

wifi

my only complaint is pets stay there. they was a pet odor.

laundry is coin operated, but the staff has no way to provide change so a guest can use it

quarters or laundry powder at hotel for the laundry room

it's a minor thing, but the laundry facility could be bigger.

really everything needed, fridge, coffee maker, good internet, good breakfast, great cookies, laundry room, good

filthy dirty and ice machine and dryers in the laundry room were broken

laundry facilities

breakfast was great, lots of variety

the extra towel at the pool

bath towels were like old gym towels --- stiff, small and not very absorbent

also a reservation is needed to use the pool and only 10 people per hour are allowed in the pool area

comfortable, great staff, big frig, stove top, the room was very clean, don't have to leave to do laundry

talking or coming and going from their rooms/walking on the floor above, being loud in the parking lot

the parking was easy and we felt safe

lots of parking with a pretty freshly paved surface

i liked that i could fill up my water bottle with the water dispenser in the workout room/gym

good location, good room size, good parking...ud83dude04

nice pool area to sit out by and near some restaurants

good breakfast if u know what average american hotel breakfast means in comparison with the european one

breakfast was good, it was a good location for us - close enough to the gem and mineral shows but

location, cleanliness, comfort, breakfast and above all you feel safe which is what i am looking for

our room was located close to the laundry area so it was really noisy early in the mornings

breakfast and the pool and laundry were great

a cheery holiday atmosphere, staff was extremely friendly and willing to get me quarters for the laundry, and

gave us dirty room, many allergies, killed2 spiders, and pet hair everywhere, left facility after 2 hours

the rooms are suites, so the kids could have their own room with the sleeper sofa.

kept having problems with room service

we also enjoyed hanging out at the pool with our family

staff was outstanding. especially johnny working the bar at breakfast and lunch

i love the kitchen. this saves a lot of time, money and worry over covid.

the room service food was delicious

the cleanliness of the room; the look & decorations throughout; the balcony overlooking the pool

didn t get to try the pool or have the breakfast this time around but will return

parking was plenty

i liked the modern feel of the lobby and enjoyed the outdoor pool area

only bar soap leaving the skin dry and sticky

pool was not open & laundry room was hot.

pool laundry and a bar by pool!

room had trash and old laundry

breakfast no pool no laundry and pay deposit for untidy room was not ready for customers but good parking

the best part of town people sleeping outside the hotel rooms on the grounds advertisement says pet-friendly

the practical and efficient coin operated laundry was great experience

parking is really tight

very convenient and well priced. surprisingly good breakfast buffet.

kids were loving the room

plenty of free parking

laundry very outdated, dryer did not work properly.

also need a bathtub when staying with kids, just a shower isn t enough

peaceful, good service . sad their was no continental breakfast . overall great hotel

heavy metal door was banged all day and night people going in and out also ramp from gate to parking lot needs

looks like a parking lot to a apartment complex with bad curb appeal the eggs at breakfast were disgusting

laundry facility was clean

the laundry room was clean with ample units

laundry facility for visitors handy right on a major street with good access i hop restaurants

was no onsite laundry despite the fraudulent advertising, there was no grab-n-go breakfast of any kind, just

would say the laundry room

liked the hiking trails on the property liked the gym.

free wifi would have been appreciated

would have loved to have been able to enjoy the spa on our stay but at no fault of the resort or staff

probably appreciate this, but there didn't seem to be rules/guidelines for kids

excellent gym.

the pool and gym are beautiful and the coin laundry is large and fairly priced

laundry for use is a plus

very unsavory supposed guests hanging around entrance to laundry/pool who didn't happen to have their keys to

no way for handicap to get to laundry or pool,sane thing for breakfast everyday.

the laundry room was not open in time in the morning

i was in the laundry room and realized the machines took quarters, called the front desk, and the woman at the

the laundry carts are hitting the hallway walls and the wallpaper is coming off

the location, the rooms were clean, the breakfast was very good, they always had towels and extra pillows

clean, modern, comfortable rooms with very good wifi

wifi worked well

was next to the in-hotel laundry

laundry room location, broken dryer, always out of breakfast

there was no laundry which is a real pity

i wanted to do some laundry but they didn't have that facility

laundry room had 1 (dated) washer and dryer

we particularly liked a swimming pool, a (table) pool and complimentary laundry facilities

free laundry, nice pool, fitness center and other sports equipment, board games available, bbq grills if

i particularly liked the free laundry room, the fitness area and the games room

i also appreciated the complimentary laundry room with washers and dryers - very helpful

staff, beauty, decor and laundry access

were placed in a room above the hotels laundry facilities

paid extra to have a mountain view and they put me on the 2nd floor with a view of the laundry mat

everything was ok we just had a poor room with no view except the laundry

no personal laundry

no laundry facilities

where's the laundry room?

walking around the parking lot

also being that they are outside does deter late night laundry

vending machines and laundry facilities

was great that they had laundry facilities

many random people hanging in the laundry area looks like they just got evicted from their rooms

value, room was good, tv, air conditioner excellent, good parking, laundry facilities, great

laundry room

location of the room was the problem - right across from the laundry which was running until late at night and

the heater was amazing, breakfast good, laundry service good

the gym was the size of a closet, not really a gym at all

also, the pool had a lot of dirt visibility on the bottom of it along with a large stick and bees resting on

you travel laundry service is always a bonus

antsby the pool, and the rugs in the room were a little warm.

the breakfast was very good as well

was slow and disorganized, doors were left open to back of house and cooling equipment areas, gym was locked

available parking close to room was tight.

i wish they had more access to laundry personal laundry

went to check on room readiness and invited us to relax in comfy chairs in the lobby and use the wifi, watch tv

we could not connect to the wifi it only worked in the lobby we couldn't connect to the wifi it only worked in

wifi was in name only

convenient to freeway, parking was adequate

to ask for bags so i wouldn't leave my trash all piled up in the corner, and all i got was one laundry bag ud8

wanted to use the green option to save on laundry and cleaning but were not aware that they don't even come in

haha guess if i had to say one negative detail was that the swim up bar was serving food and people were dropping

and milk on the room service menu, very clean, remodeled room and bathroom, great views, quick check-in, easy

golf carts made getting luggage and my sister's husband to lobby and car

it s nice to have laundry facilities, and especially for them to be available 24 hrs

laundry area and full kichen

accommodating, let me plug my diesel block heater in near the laundry so my truck would start in the morning

easy check in, coined laundry and credit card vending machine.

washer ate my money, the front desk isn t in charge of refunds for laundry so that was a pain in the butt

unlikely bonus if you need laundry very affordable and priced by the pound instead of the usual $6 per bra,

staff was amazing and upgraded us !! pool was incredible!

loved our room with patio and gas fireplace for our anniversary celebration

warmer pool. a little too cool for us to go in

evening ice cream treats by the pool were delicious and a very nice touch

the wifi hard to connect to, which is important

great that it was pet friendly and the staff was excellent.

needs a face lift short staffed - poor kids that work their have to handle

cleanliness, ease of checkin and out, quality of rooms, facilities like gym and play area

this is ridiculous again we will never stay there again, and will let our other friends that have kids at the

housekeeping was a wonderfull lady, to keep me out of some unexpected issue, very nice, with the laundry and

the front desk staff tried to be helpful, but fell short with how to access the hotel's wifi

also we were not told about the breakfast in

the breakfast options are nice

very clean, great room, quiet, nice pool and delicious breakfast included!

very good location and good breakfast

the beds and linen, 2 tvs, kitchen, location worth the farmers market, it is all

the kitchen was barely equipped enough for eating a meal

i understand people want to travel with their pet

pets were not allowed in courtyard

the pool and lounge.

pool was amazing

room comfy, nice bar, food good, great outside pool area.

a staff member brought my son a beach ball and goggles to play with in the pool

great location , clean room, beautiful pool

parking facilities, ingress, and egress. to kino blvd.

the swimming pool was nice, clean and warm, as well

breakfast was first rate. very clean. staff was outstanding

good selection of breakfast items. rooms were quite and clean.

water in the pool was not clear and did not look clean

laundry facilities 1st floor

booked this placer specifically because of the guest laundry

dinner appeared little more than a bar meals menu

gym, pool

chose this hotel because they advertised airport shuttle service

moonstone rooftop bar is fantastic

the pool was amazing

on weekend nights, the university kids lay siege to all the street parking while they are squandering mommy

wished we would have had more time to spend there- especially at the roof top pool

being a 14th floor rooftop bar and restaurant the drinks and food were not that good

room was clean and inviting, the bed so extra comfortable that we had no problem falling asleep, room service

t book directly with the property were assigned rooms over an alley that is loud until 2am with bar noise

location is perfect for anyone who has business at uof a or parents visiting their kids on campus

stayed over the weekend and it was incredibly loud outside with college kids partying late into the night

was no gym available and this was one of the reasons that i chose this hotel, also the facility was very

ice machine and laundry was broken

there were quite a few degenerates in the hallways doing laundry, etc

no ice or vending machines on third floor, couldn't find where laundry was.

also, i washed a load of laundry, selected hot cycle & the water was cold

the laundry room closed

pool was unavailable

the tv and wifi didn t work

nice large rooms, modern, pool with outside lounge area, laundry

we also used the laundry and gym area which was clean and functioning, the washer and dryer take quarters, but

laundry room was right next to it

provided breakfast, pool laundry and gym

we did enjoy the pool the day we arrived and the bar in the evening

did laundry here which was great

basketball hoop was a plus for the kids

no hot tub, cold pool.

enjoyed the kitchen with full sized appliances and equipped with dishes to use

we also like that the hotel was located very close to the airport and had shuttles from the airport and from

free 24-hour laundry facilities

and laundry were together and it was too hot in gym

complementary laundry was a nice surprise

so had to prop open the outside door with a dumbell to get some air, 5 washers and dryers in the laundry were

fitness center and laundry facilities were in adjacent rooms with an open arch way between so the temperature

i even ask the staff in front if they needed help with the laundry

conditioner, laundry room, had to go back after check in to ask for remote control for television, had to go to

laundry girl seems upset for wanting to get a clean towel

laundry girl dumb

i wanted to do laundry and finish drying

breakfast & the room were great.

also shuttle from airport was great

love the option of the kitchen

comfortable room heated pool and jacuzzi private location friendly staff...

i like that the property has a kitchen area provided.

the laundry room dryer worked very well

expensive laundry

no free breakfast.

gym is too small

the pool and fitness center were inviting but i did not have the time to use them on my one night stay

on the back door and the swimming pool gate were not functioning

nice and clean. a nice breakfast served in the morning.

great location close to the airport. comfortable beds, very clean. pool was very nice as well.

pool was open and well maintained

the front desk staff and shuttle driver were superb and very responsive to our needs

work out area, laundry and game room was clean, well equipped and central located

the laundry service area is huge with multiple machines and there is a comfortable room where you can

laundry app doesn't work

so many amenities fabulous pool, arcade, gym, shaded hangout area and laundry facilities

laundry area excellent with vintage video games nearby for free

machines nearby, laundry room, spacious room, friendly staff, great coffee, good

room breakfast laundry front desk clerks

affordable laundry

having to wait on manager to bring more quarters to make change for laundry.

very conveniently located, staff was excellent, price is great, clean facilities, clean laundry room, great

downtown suite is an apartment with full size kitchen, dining room, living room and bedroom with attached bath

lovely with plenty of space and two spacious bedrooms as well as a dining room, sitting room and kitchen

i only wish there was use of a kitchen.

wifi available on premises

just a little tricky figuring out access and parking. but convenient once you know the system.

no hot tub laundry rm too far from my room

wifi worked

staff were exceptionally nice appreciate the shuttle bus to and from airport good

liked the location, the staff was friendly and helpful, they are pet friendly and it was quiet

i did get to watch some couple get into a fist fight in the parking lot

in the bar of the hotel was heard in the room, but the woman who checked us in made sure we were aware

were a little taken aback when we were billed a per fee but i suppose most hotels have a pet fee

on site bar and local beers were a huge bonus

$50 nonrefundable pet fee is ridiculous

restaurant & bar service attentive and accommodating

the pool was closed, laundry access not working, ice machines not working

would have liked a laundry room to do our laundry

pool is refreshing and clean and the fitness room and laundry make it a great

laundry facility and the sister property they referred me to (next door) was coin operated but did

free shuttle to and from airport, helpful friendly staff

the very loud party kids

except for the bar called the play ground raging loud music all night

location is also a plus and 6th floor pool

nice little bar by the pool overlooking part of downtown

the pool area looked nice as well

when you drive up to the check-in entrance, there is a laundry room with completely broken down shades

we didn't use the laundry facilities, but we liked that our room was next to that as well

facility has gym and laundry also

laundry bags seem to reused

it had laundry machines on each floor that could be used by the guests. very helpful staff.

no change machine to get quarters needed for vending and laundry machines.

there was breakfast and guest laundry

it has a restaurant and clean laundry room.

) the gym, the laundry facilities, the pool and jacuzzi, the breakfast (carefully served by staff even through

laundry was not working so we had to walk to hotel 2 doors down to do the laundry

laundry was out of order all 6 days

had to drive to commercial laundry

the laundry room was next to my room, which was easy for me to get some

one laundry for whole building

laundry room one washer one dryer and there was this electrical smell from the elevator that was

had to wait for coffee to brew in breakfast area no laundry bags for dirty clothes i had three preteen girls

it was very pretty and very comfortable. we also liked that it had a guest laundry.

excellent stay with no disturbances. laundry service gym car park pool

location with comfortable room, and we were able to do laundry.

and helpful staff, especially front desk person at night and food attendant at breakfast

laundry was grey and did not smell fresh

nice laundry facility in hotel

check in not available as there were no rooms ready, laundry baskets make a huge racket as they trundle along

pet area was awesome

upgrade, not sure if it was the ac or the bathroom but the room had a strong musky odor, wet bar faucet had

there was no laundry facilities

no laundry services no restaurants or stores or businesses around it

there was no running water in the main building hence no laundry service available, the pool & pool furniture

that there was no laundry facilities

i know there was a busy group on sunday morning (choir group with around 100 kids) which left almost all the

everything in the room worked and the laundry facilities are right off the gym, so you can do your laundry

just missing a few things in the room such as bags in the ice buckets and laundry bags.

pet fee was exorbitant! we won t stay again for that reason

room size is great and the pool across from the downtown cathedral is stunning

it had a great breakfast.

left it in the hot sun for a few hours when i finally got home homeless population sleeping in parking lot

floor was disgusting, lots of pet stains

the wifi was really slow. i don't have any other complaints.

free parking, big room and clean toilet. many tv channels. fridge and microwave oven. room rate.

is a bit noisy , but good beds and safe parking

no bathroom fan. needs a groundsman. the laundry area could be cleaned more often.

things i didn't like was the laundry machines was super expensive

the room was nice and i appreciated access to laundry facilities

the laundry/ice machine/vending machine room was dingy and not particularly clean

the staff was great and i love the on site laundry

it was in the laundry room of the adjoining building of the hotel

gym is old.

the pool is great

beautiful landscaping with swimming pool and spa

nice breakfast. pool and hot tub were heated.

food was very good, bar service great, location the best

the bar area is beautiful though

food and bar service is very slow.

breakfast was good i enjoyed your staff at the bar and front desk

the bar made a really good old fashioned

when we got out of the show it was 9:30 and we had 30 min left for room service to be available

we loved the location. easy to get around anywhere. the kids enjoyed the pool.

everything, location, staff and the bar and restaurant were outstanding!

it appears that kitchen may prioritize room service, which raises the question, why even have a dining room

free parking in garage next door. two bars, restaurant, fitness room (in our room!), pool.

great staff, adequate breakfast, self-laundry room available, clean

they do have laundry facilities

laundry was fast and easy

they have laundry self-service on site but never have changed.

staff, wifi

outside by the pools, in the hallways, in the parking lot

breakfast was really good

have stayed here before and we were on the first level on the inner side by the pool

the entrance and bar were beautiful

location, easy to access with good parking, good breakfast.

no laundry bags.

hotel with nice facilities such as pool and laundry

pool area was sparkling, the laundry amenities were convenient

pool area is soo nice

the pet fee was astronomical and there was no complementary breakfast

modern updates and customization. nice laundry facilities. thoughtful.staff. spotless.

no microwave or mini fridge or laundry mat and no end tables with lamp for lesser light.

no place to walk my dog at all as so much construction going on, hard to get out of parking lot

to book for computers were down then he hot shower water was super hot and could not shower my 4 kids till later

parking was adequate and the basic amenities were plenty for a weekend trip

location, we were treated very well by the asian gentleman who checked us in, the pool/hot tub is closed (they

pool area i'm sure closed still for covid but it looked awful

swimming pool was out of order and it was 108 outside the day we booked the room

there are two restaurants right across the street a waffle house and a buffet for breakfast, lunch, and dinner

brought my own cereal pool was shut down

the laundry room was a but hard to find at first but once i asked about the location of it i was able

the breakfast was great - good hot food

breakfast had been sub par.

staff, except 1, the location is close to everything i need, the private balcony and pet friendly, the other

breakfast and swimming pool not being opened ud83dude1f

hole in the laundry closet, floor creaks, cracks in the bathroom but it was a great deal for a nights stay with

staff are too noisy in the morning rolling by with laundry bins

great location. always a friendly staff. free breakfast. wifi.

the availability of a smoking room;

parking in front of door is a bonus

our room was located across from the hotel staff's laundry facility and we could hear the linens bins being

also the laundry area was out of service for renovation

laundry facility i needed the room was good and the location

maybe next to their laundry facilities website didn t mention anything about pets

i did do my laundry though and appreciated that

lots of murals outside, heated saltwater pool, 24 hr laundry + gym facility, ample parking, coffee, bar, spacious

was a bar, lounge/game area, salt water pool, gym, water refill station, food truck (4-9 pm) paid laundry area

fire pit and games and laundry

very clean, wonderful staff, comfortable room and bed, very good breakfast, very well equiped laundryroom

the price for using their laundry facilities was $3 for washer & another $3 for dryer

did laundry, you need to fix or replace dryer, terribly loud

laundry facilities were not operational for our entire stay

hot breakfast was excellent guest laundry was clean and affordable and came in handy pet friendly and there

services had some issues during several periods, the first day we arrive we cannot join the wifi

the swimming pool and jacuzzi was clean and warmed water

the parking was hard to find at night.

the wifi was only attainable through membership.

swimming pool was out of service in the summer

came back late almost couldn t find a parking place

kitchen handy

the pool, he was annoyed and said he would get them in a bit as they were all the way down in the laundry

facilities, beautiful grounds, walkways, fragrant flowers, quiet, nice 80 degree pool (not the standard rectangular

room was in a nice garden location, but at the very end of the run of rooms and wifi was virtually non-existent

grounds here are nice with ability to walk an abandoned golf course out the back (keep in mind everything else

kids playing in the pool and hot tub after dark , i feel like they should get out after dark and

pool was a relaxing way to end a day after long days at the local national parks guest laundry available for

laundry had bad problem.

thought breakfast could have more variety

a super fan of powdered eggs - think you could use reg eggs and the breakfast would have been awesome

bed was comfortable, the shower was hot, the ac worked well, and the wifi was stable

no dirt laundry bag

important when needing to find your way around the hotel and to the different facilities such as laundry room

convenient location, breakfast, cocktails, gym, laundry

many amenities! very convenient for parking, free breakfast, pool, laundry, great neighborhood

very nice breakfast area and laundry. easy drive to restaurants and biosphere.

out, pool not open, breakfast stolen by homeless within 30 minutes of opening door, no laundry room still

very quiet small minimum amenities no laundry vending machines didn't have variety

laundry facilities, a lot of minor maintenance issues, i was really shocked when i saw the front

nice place great view. staff was great just wished that the laundry was 24hrs

wifi out, pool not open, breakfast stolen by homeless within 30 minutes of opening door, no laundry

laundry was not available

option for laundry is rather expensive, so if you re staying for long might wanna consider this

i loved the breakfast, parking, and friendly staff.

the front desk staff was great and the breakfast was better than a hampton, imo

the wifi wasn t working and when we tried to connect to the tv, the wifi that was listed was not

they have a coffee bar on site that has espresso and bakery items

room service wouldn t answer phones

snack bar gave my order to someone else and gave me theirs and didn't remake them, instead just gave me

handicapped accessible shower needs more than one bar on the opposite wall

the parking to far

driver i would see at the entrance of the hotel, was helpful and even gave us some soap to do our laundry the

1) we asked the property to clean the laundry room and the machines

we had great new drinks at the bar and ordered food twice, they were both wonderful

issue was the difficulty in finding room service information

the parking might be a slight issue, but really nothing to complain about!

as a result one of your staff tried to hustle cash to throw my things in the hotels laundry

i couldn't eat much more than oatmeal from it, but my kids enjoyed it

weak or no wifi

the facility, the location, the breakfast, the quiet ambience were exceptional.

quiet, spacious & a great bed. nice pool, nice breakfast

i told him that witnesses had seen a laundry worker let another worker/guest into my room to rob me

thinking walls , no quiet moment , disturbance from outside by others , parking spacing to close

clean, comfy and spacious room. parking was right outside our door.

ihop was right across the parking lot

location is ok, couple of restaurants near, parking is tricky, rooms are comfy

laundry room was locked and the ice machine was in there so we had to take the elevator downstairs

pool,jacuzzi ,laundry room

people on the other side of the parking g lot

i liked that everything looked cleaned.. breakfast was great. my kids enjoyed it.

breakfast, cleaniness

the laundry was affordable, and trash was easy to access

the laundry onsite was great, the machines performed well and it made one task tolerable

laundry facilities

i also used the laundry room

parking lot to accommodate a truck pulling a trailer

coin-operated laundry facilities are also available

there were laundry facilities, a pool, a gym, a bbq, hot tub

bed with beautiful smelling laundry softener on sheets and towels

pool heated and warm, cute little golf set up, and laundry available

has laundry facilities