our room was located on the first floor opposite the laundry facility, and there was a very pungent, off-putting

they had a bagged breakfast and ready to heat breakfast sandwiches along with juice, coffee, tea ect

wish there was breakfast

clean facilities. nice staff. has little gym. good location.

nice continental breakfast

was able to avoid a crowded lobby with the back entrance easily accessible from the parking

it s easy access to downtown and parking was convenient and plentiful

breakfast was great. workers in the breakfast area were very kind.

i booked the room, i expected a regular sized room with a spa tub

parking during construction was tough.

the staff told me it was from the laundry machines gave me a long explanation about how the building was built

free laundry was great

the laundry was free

the room setup, staff, pool

i loved the more spacious room that was given to us. enough parking for the guest.

very clean and bright; helpful staff, on site laundry, morning coffee available.

i like laundry room for guests, pool is too small.

laundry facilities codes did not work at all so we had to go to the desk more than once for change

we couldn't check in because the bed linens were still in the laundry

outrageous pet fee of 240 dollars

the restaurant food was delicious (although overpriced for breakfast), bed was comfortable, laundry facilities

heated pool, laundry service, friendly and helpful staff

only thing was they were out of quarters so i could not do laundry

laundry room on my floor was out of order

bed's mattress topper/pad was inconsistent as if it had been damaged in the laundry and was mildly uncomfortable

i was able to do laundry.

did not have breakfast. nice laundry facility. friendly staff

dryer in the laundry did not dry clothes and were expensive

coin operated laundry facility on site is a nice amenity too

appreciated having laundry facilities

noise after midnight (rude guests, guest laundry, etc)

room, clean, laundry facilities

free laundry was definitely a plus

i love the fact you had laundry facilities

i liked that the laundry was free

no laundry soap

seemed clean on surface but sheet rock was peeling, had a funky smell in room, laundry machines smelled horrible

the washer was leaking bad in laundry room but we were happy to have a working washer

it was off season they did not offer breakfast and that wasn t stated on the website but there is a perkins

staffing and parking

once we parked our car, we were able to walk to restaurants, laundry mat, cafes, and shops

i would have liked a laundry within the hotel complex.

we were disappointed that room service was not available.

time so i wanted to take a family picture using my phone timer and suddenly a young man of the room service

the room was spacious with a gas fireplace

huge kitchen and dining area

i could not get the fireplace to work, but it was probably me

that was the only thing that was a little dirty and the kitchen table cloth was a little dirty but it wasn't

coveted parking space included

location for taking the 11 and 13 year old kids

not enough blankets. no plastic laundry bag.

i enjoyed was the smell of the laundry wafting up to our room - we had a lovely view of the blooming trees also

right next to laundry which was started at 7 am

i was next to laundry and room was dank

our room near the laundry room

109 is a joke, very loud room until 1:00am, elevator and laundry one wall over, no one can sleep without sleeping

bed was nice. laundry was nice.

coffee machine was always available in lobby and laundry facilities were clean and adequate for self service

no wifi

location and pet friendly!

practice location. great laundry facilities. good value. very nice staff.

laundry wasn t working so we had to walk across street behind mcdonald s to a very scary little

there's 2 pools, laundry, ice and vending

the convenience, walked everywhere. the laundry was helpful and clean.

tried to use laundry facility but no soap and couldn t get machine to work

laundry is available

room, swimming pool, laundry room, friendly and helpful staff

repeated difficulty getting into the laundry room

breakfast area was too small and cramped. everyone was frustrated trying to move around.

also, great to have a gym and pool available

the smell of chlorine bleach from the laundry was sickening

no laundry facility.

need laundry facility

laundry facility, we went for bike week got caught in bad storm on our way there

was shocked that there wasn't a guest laundry

the room smelled like dirty laundry musty smell bed not comfortable

of bugs especially in laundry area

clean, spacious, good breakfast and laundry facilities

laundry room had cigarettes on floor an cigarettes all in the machines

the laundry area was nice/clean

clean and comfortable good value for money friendly helpful staff was able to use laundry

clean staff and friendly. laundry room adequate and clean.

nothing except the pool wasn t very deep .

clean, bright lights and good parking

didnt get to experience the actual breakfast thats offered because of the coronavirus

facility is old and shows it. guest laundry did not work. bathroom fan did not work.

and laundry

i really appreciated the guest laundry

there was an issue with the laundry services and the staff

hot tub was not operating and my husband thought you had weights but all we saw was a tiny little gym with an

no laundry bags either

hard to find the guest laundry, not marked well

hotel is connected to another hotel where things like breakfast and the laundry were

laundry was a bonus for us, however it was quite a walk as located in the other hotel but was still

had to use the eisenhower hotel for laundry and pool

there is little bored for small kids,because they don t have much activities besides skiing

they showed a separate shower, a kitchen table and balcony

spa was closed

pool and hottub

clean rooms, great service, lots of parking ,off the beaten path, beautiful mountain

clean, quiet, laundry on site

clean. good breakfast

very clean, quiet, great breakfast

breakfast was great

didn't have breakfast

room spacious clean good speed of wifi free coffee at reception

comfortable, clean, nice breakfast. a good value!

friendly and helpful, the breakfast was a pleasant way to start the day with many options, the pool/hot tub was

pool water was not very warm

small area for breakfast..sort of set up weird

air conditioner leaked water on the floor and soaked my laundry which i throw on the floor to put in my suitcase

the laundry room needs to be updated !

they also allowed a request for early check in

they accommodated my pet on short notice and answered our questions

liked the convenience of exits on the pet floor we stayed at

no maid service : new towels or bed made or new water bottles, basic cable and distant parking

there was an outside pool, a dining area, and a cafe

the food was fabulous and atmosphere in the main dining room and bar was warm and inviting

reception and wifi was horrible, i also feel for the price a refrigerator and microwave should be available in

beautiful grounds and pool. peaceful surroundings.

trash all over laundry area, food under my bed, yesterday's coffee grounds in the machine exterior door did

noise 24/7 at the ice and laundry room

when you walked in the entrance by our room there was garbage and laundry everywhere and it was loud

very clean, laundry carts left at the stairwell every day

indoor pool

it shares a parking lot with a new looking dunkin donuts

wifi connection was very poor & couldn t connect my chrome cast

had available couch table a chair and stool desk desk chair was comfortable they had a big indoor pool but didn

very convenient location to the new casino.

the swimming pool

room it had a full refrigerator and a dishwasher and a stove top, even a laundry room for

the room was a good size. laundry facilities on site.

the desk clerk apologized that she had laundry to do and didn't notice

people in the parking lot with music blaring, smoking pot in the parking lot and grilling area, coffee was

i didn't like was being notified at check in that there was a $50 fee for our pet

loved the breakfast service

drain spout in pool loose

pool was very small only 4ft deep so i did not use it and not much gym equipment

room size and pool

i will never stay here again. do to that there was partying from10pm till 4am in the parking lot

they offered all sorts of amenities including free breakfast and free coffee/hot chocolate/tea, free snacks

pet friendly

the hotel had a full spread for breakfast

you should be more up front about the 35,00 pet fee....ridiculous!

excellent breakfast buffet, pool and gym facilities. great value for the money.

i packed my things, using the plastic trash bags and laundry bag to isolate everything that had touched a bed

plenty of parking - even for cars pulling trailers, though some walking may be

breakfast lady and everyone else friendly as well

left side near larger parking lot and pool

pet fee is way too high

laundry available on site

laundry availability. comfortable bed.

use of onsite laundry facilities

the laundry only at ground floor

room seemed to be over a laundry room so during the night you could hear the machines

extra charges (laundry and extended checkout) were super reasonable

i did laundry most of evening but this place was a+ all the way

the rooms were clean, good parking, breakfast was delicious

too many kids running the hallways

parking lot is a little tight, but the whole place is small, so there's room for everyone

love that there is a small gym, poop, and even a guest laundry room

it was brand new and everything looked totally first rate. plenty of parking, well lit too...

love that there is a small gym, poop, and even a guest laundry room

two bus loads o kids and the class reunion made for a loud and packed stay.

the kids had a great time in the pool and hot tub

she handed me the key folder and said key and wifi

super clean, friendly staff, bar and restaurant with incredible food on property

the staff, the location and the breakfast

no juices for kids

ordered room service dinners and they never showed up

no outdoor pool

comfortable beds, blackout curtains, two nice televisions, a full kitchen with plates, glasses, etc

excellent breakfast

conveniently located, free breakfast

have a second option like pancakes that were not part of the themed breakfast

we had to do laundry, and he was able to provide quarters to save us time and trouble

(i think i saw her in back doing laundry as i saw her pushing one of the housekeeping carts

amenities (snacks, ice, laundry) were conveniently located

we only stayed one night, the staff was friendly, room spacious and clean and they were pet friendly

very poor wifi and internet connection!

had to run back to laundry mat before next place

breakfast

nice place. good breakfast. no complaints. would stay there again.

provided a first floor room , i like as easier on my pet who really doesn t like

everything was nice, clean, and breakfast was good

that ihg welcomes my pet

roomy, pet friendly, affordable, breakfast.

the pool and hot tub was under maintenance of some kind, so not available to guest.

bed was very uncomfortable and the jets didn t work in the spa tub.

pool hot tub

also liked option for laundry

front desk asking if one of those ladies made me feel like smacking a b no breakfast, laundry out of

drawers were disgusting, laundry/ice area was filthy, there was brown stuff on the walls & in the bathroom i

we didn't personally use or need to use the laundry or ice machine, but they were both out of order

they offer coined laundry but no way to get quarters even the front desk was rude when asking

we were able to do our laundry in the very well equipped guest laundry

room did not have any: paper/pens no laundry bag no cups in the bathroom no extra bedding for the pull out couch

nice large rooms with a large kitchen area. laundry on site. two tvs

breakfast was awesome, staff was very accommodating for a variety of needs.

breakfast was great and i want to thank the staff member who allowed my children to eat after 10am

was afraid to leave vehicle unattended in parking

parking, internet, and a good breakfast were free

when i put in my preference for the motel i wanted a working pool their pool was not open

was advertised as nonsmoking

and i got a severe bloody nose and horrible allergies from staying in a room that was used for smoking it was

ice machine.. laundry...

maid service never showed. no wifi offered.

there is no wifi

the dark parking lot bathroom light not

no breakfast

the laundry room was perfect

laundry room wasn't available but if that's all i can say that was bad then this place is great.

in very poor shape, lots of cigarette burns and smell of smoke in non-smoking room

many pet rules for being pet friendly

no wifi available

laundry

dirty i said something and was told to go across from my room amd get what ever i needed from the laundry

laundry and ice works

laundry was cheap but out in hallway with no privacy

gas station/subway one parking lot away

could have been more clean and taken care of and the railing to the pool is loose it needs to be fixed so no

the location and parking was good

finally got the wifi cut in and out and the tv froze every hour or so from 2-5 mins

price, pool, breakfast

yes there was good lighting in the parking lot

is no enough breakfast before only coffee and muffin and orange no laundry facility the blanket are not being

we didn't use them but there were laundry facilities available and it appeared that the machines were in good

they didn't tell you much, where thing were ice, laundry etc

quiet; firm mattress; hot shower; waffle breakfast and cold cereal; convenient parking

needs renovation no smoking room smells like smoke

about the property: it had a royal large parking lot with ample parking, a clean large lobby, the breakfast was

no breakfast served like said juice machine was warm juice my bathroom the cover up paint on shower

when booked said breakfast included. there was no breakfast

the breakfast was poor

breakfast was great! room was easy to access.

it was close to where our kids live

spa tub not working and electrical cords in plain view with kids playing

the wifi wasn t working, other than that i have no complaints and will stay again.

very professional staff. great breakfast menu. large rooms - very comfortable and clean

my pet could stay with me, i could buy food and drink that i needed

room was comfortable, we were especially grateful for the roomy (and functional) fridge and guest laundry

pool, laundry, good breakfast

coffee and cookies in lobby. the laundry area was clean and conveniently located.

washing machine in laundry room kept getting jammed so it was difficult to get laundry done.

supermarket 10 minutes away on site laundry nice pool water temperature and is open in the winter

the room was clean the service was great. the pool was nice and the staff was friendly.

shower was excellent, great parking, comfy bed

nice selection at the free breakfast

pool only open until 8pm... maybe due to covid?!

pet rate.

there's also laundry and a pool table with a swimming pool that's open from 9am-10pm daily

there was even a laundry room for those on extended stay

the hot breakfast should have a waffle maker

the gym smelled, the sofa bed had footprints, and we had dirty pillows.

loved the outdoor courtyard and pool area

thought it was the previous hotel i had stayed @, which had both indoor & outside pool, plus a bar & restaurant

hotel had a bar for cocktails and food which was good

food choices at the bar were very limited especially with them being out of several things

the water in the indoor pool was too cold for comfort.

were a lot of kids in the pool making a lot of noise and jumping splashing water everywhere it made it impossible

were placed on the bottom floor across from the laundry room

my kids liked the pool.

clean, great breakfast and friendly staff!!! thank you!!

very clean, great breakfast

actual breakfast and walk in shower

for those who have allergies, asked for pet free room and was placed in the room directly above laundry

everything was good. housekeeping, breakfast, parking.

it had an elevator, parking was close to the door, very good breakfast

the internet wifi is good

2 small kids, cleanliness is very important for me when traveling

the wifi signal in our room (room 226) was very weak and we could barely connect.

very clean. ease of parking. pleasant staff.

the fireplace was nice. the people were friendly. the breakfast was good.

pool area was a bonus

the jacuzzi tub was amazing and the continental breakfast was great

in kinda of had a musty smell to, i wasn t sure if it was the room i was in or if it was the laundry room next

new washer and dryer for people who are staying and need to laundry

laundry room was a mess

tone down the chlorine in pool and laundry

we were the only car in the parking lot when we arrived

breakfast bar ran out of food. it took awhile to refill.

there was a nice gym too, although we didn t have time to use it

parking is a challenge as there are a number of people coming in with car trailers and box trucks

booking on my phone it showed the restaurant and bar icon which it didn't have either, but luckily bw3s was

rooms were very clean and considering the parking lot, the hotel seemed to be full, yet it was a quiet and

kids loved the pool. great location for our needs

kids loved the pool. great location for our needs

the pool area was small but was still okay to jump in and get wet before heading on the road

new hotel, clean, nice breakfast. parking was great.

clean clean large tv comfortable water in pool top notch fitness center excellent breakfast quick elevators

*laundry machine was too slow

has laundry and vending machines. also great staff. kid friendly.

it would be great if the tv sets are new and there is a laundry room for clients.

i did not go to the pool or gym area

halls smelled of wet dog , cigarette smoke and pet urine

the bed felt like it was stuffed with old laundry, we couldn't hang our clothes because of rusted bent bar ,

and instead of the management firing him, they just took his master key from him and added laundry duty to him

no breakfast, laundry facilities out of order, ice machine out of order

nice laundry facilities, lovely clean grounds in a great location

s close to my job, shopping center, laundry mat and restaurants

5 days with a baby in diapers we had to learn where to take trash and you take your own towels to laundry shoot

we loved the location, the temperature of the pool and the breakfast.

and gym needed to be opened by staff, could not use key cards

parking garage was a huge plus, we were there in early march and it was cold

the breakfast was great and the kids enjoyed the pool