wifi connection terrible

and comfortable i was allowed early check in as i arrived in the morning which is very

the wifi didn't work at all in our room

wifi worked and reached rooms, ac was great

the spa has been closed for years

location, central pool and courtyard was great, full spa on site and the massage was fantastic !

breakfast at the hotel restaurant was good and the pool bar and snack stand was open at night

the hotel provides a decent breakfast and there is a nice bar that's open until 10pm

the quality of wifi

laundry service was great and cheap too

very clean, nice bed, hot water with pressure, small restaurant and laundry service

private parking could be an issue if you've got a large car

clean, comfortable, breakfast available, friendly staff*, secure parking, large room, comfy bed, wifi 8/10,

fast wifi, hot shower, decent breakfast for 50 pesos, okay coffee for 15 pesos, small restaurant on

wifi password was changed by them twice without informing us and when i called front desk they told

the promised breakfast was a big surprise to the hotel, and they could not find out to order a taxi

booked a room with breakfast included, and on the booking app it said the menu included hot cakes

the air conditioning is very loud, you cannot use it at night. the breakfast is very very basic.

breakfast changed everyday (3 days) ac worked fine staff was helpful

i am vegan so breakfast was limited to fruit with granola and coffee for me

it was clean and they had a great breakfast.

wish they could have provided a vegan breakfast at no extra charge for pan de aguacate or something simple as

service, rooms, and breakfast were excellent

very unreliable wifi (though it was very fast when connected)

option for free breakfast, others you pay extra, but the provided meal was more than adequate); parking next to

wifi was working quite well (except when other guests were using it, sometimes it had quite big

parking in front of hotel is shaded and secure and could accommodate our 2

parking possible on the street

bed comfy, aircon worked well, wifi too

good location friendly staff good facilities private free parking

off-street parking

the parking was safe and convenient.

of hot water, the pool was dirty, amenities some what lacking

swimming pool not deep.

good location, big breakfast

the breakfast was very marginal

breakfast and location were as expected

facility& space for breakfast is very small

batthing water is not hot compliments breakfast, not rich .need for variety

there's laundry service next door

breakfast: delicious chilaquiles and hot cakes

parking garage is 1

problem and he let us know, we re not welcomed in this hotel (he said, they don t have a free parking place

wifi doesn't quite reach the room/only available in reception area

parking was a little limited but available

and i could also mention, insects in the room, bed sheets so thin you can see through, the parking which is

s was in the center of everything, restaurants, stores,shops, and parking was available, place was clean,

single alley (will be nice when you have cars parked behind yours), the missing towels, the poor wifi

parking was a little inconvenient

plus they have an amazing pool and gym, perfect to relax

plus they have an amazing pool and gym, perfect to relax

it has an outdoor swimming pool too and free safe parking that can be seen from the room

i got up to late for breakfast but they gave me some fresh papaya

breakfast was delicios and very nice pool.

our son was sick in the middle of the night (you know this is no fun, when you have kids ) and the personnel

comfortable hotel with amazing breakfast

excellent wifi. good breakfast. friendly staff. big bed. hot water.

friendly stuff, parking inclusive, breakfast, clean rooms

our son was sick in the middle of the night (you know this is no fun, when you have kids …) and the personnel

friendly staff who went out of their way to wash my laundry the same day

cheap rooms, day staff were friendly and helpful. cheap laundry too, shower was great

wifi wasn t working

taxi to airport, telling us where to eat, hotel located near beautiful large park with trails and pool

pool area was nice

good location and friendly staff. the hotel was clean and comfortable. breakfast was included.

comfy bed and pillows goof wifi kept our bags after check out

nice breakfast and comfy beds

and the parking is separared from the rooms you have to cross the dangerous street i did not like that

very comfortable bed, delicious free buffet breakfast, lovely shower

comfortable bed, hot water, fast wifi and loved all the lighting options

it had a fully equipped kitchen, a comfortable seating area, a big tv, a nice bed, and a nice bathroom area

- confortable - swimming pool even if no access because too many persons

is extremely well-located, with convenient parking right outside

pool area and gym is also neglected - not maintained so might as well not have one as you can't really use it

pool was unusable

nice location. it has a great pool and service. a lot of restaurants nearby.

the pool and the gym are very clean and pleasant, and there's plenty of room for my dog to roam with

we used the pool and the setting is pretty and lovingly maintained although the temperature was cool in

nice pool, bar and gym facilities

pool, gym, bar - all excellent facilities. rooms were great.

the gym is good for a hotel in mexico

wifi was quite good

no wifi in the room, dark with lots of mosquitoes and road noise

lot of additional charges for the laundry, ensuring all items were charged the most possible as well as adding

parking is easy in front of the hotel

the location is not the best and the parking was on the street, not very safe

room service!

pool was nice. typical hilton hotel all normal standards met. nice gym.

blocked by the children play ground and that was the other problem that you were able to hear the kids playing

very nice hotel with a great swimming pool

parking was full because of an event

the pool was perfect for cooling off and enjoying a drink

and fals information on reservation about breakfast

hotel let us make early check in which save our lives after long bus trip.

enough parking for the guests, there was a private party in the roof garden, loud music all night, drunk

bed was big and very comfortable, hot showers and decent wifi

cordial staff. comfortable bed. clean. free parking. everything you want at an affordable price.

that we cannot enter to the hotel through the parking lot.

the spacious and secure parking lot, the room, the garden, the breakfast.

clean room, good wifi, tasty buffet breakfast at nearby restaurant with special price for hotel guests

the pool and garden are the best i have seen in tuxtla

lovely pool

air conditioning too loud window type, wifi did not work

restaurant was closed for the weekend when we arrived on a saturday afternoon and there was no laundry service

pet friendly but they didn t want you to use the green space to take your dog to the bathroom and

the wifi sometimes didn't work

wifi is good here if you need to work

hotel was well located, clean, friendly staff, and on-site free private parking

the hotel staff doesnt really give a damn about anything :d parking just behind the hotel, wifi ok, no drinking

parking lot and a/c

location and parking was difficult with a trailer

clean. new. screen cast tv. private parking.

room, great breakfast, low cost, with the water park included

of 6 arrived for a one night stay to the hotel to go to the waterpark next door for saturday and sunday

room, great breakfast, low cost, with the water park included

breakfast earlier would nice.

maintained - fun if you have kids and they want to swim in a cartoon design area we were older traveling folks