breakfast was exceptional with varied choices which would suit all tastes

lovely building in nice location. great bar and restaurant

old building, lovely staff, brilliant breakfast food is absolutely devine, brilliant old bar

were all so appreciated the grounds were an added bonus - this is such a special place for kids and dogs as well

hotel very efficient but friendly staff great bar area lovely dining room large and airy but with a cosy feel

would be nice to have some low key food options for room service available

food was fantastic, had evening meal and breakfast, will definitely be

stunning building and location. helpful having ev chargers.

very pet friendly

water flow from our shower was very weak. wifi not strong . tho that said we were on top floor.

was badly in need of refreshing, however the washing / wc facilities were very good, the laundry service was

wrong room had been made up so had to move as room was cold, limited room service menu

com very spacious cottage, entrance vestibule, kitchen, dining area, low floor living room with real fireplace

parking available free of charge

facilities within the hotel, no kids menu, main menu was only a choice of fish, duck leg, beef cheek or gnoshi

i used the hotel laundry and they lost one of my socks! bummer but not a deal breaker.

nice gym and good breakfast option

clean and up to date. good wifi

very clean, comfortable beds, good wifi, friendly staff

common areas can t complaint either, small gym with all amenities needed, breakfast was brilliant

i'm all for saving laundry costs but one needs to be able to let towels dry out

internet speed very bad laundry not appropriate (they clean the clothes without ironing it)

laundry facilities were out of service.

ironic that the bathroom has stickers to conserve water yet the amount of towel laundry they must go through,

no laundry facilities

too small noise -sleep quality poor beside laundry room door banging all night facilities -lights didn t work

no guest laundry ,coming from nz finding this right across the board on our road trip

location was good big bar area and pool table

bar atmosphere friendly and cozy bar staff extremely polite and attentive

location, cozy feeling, comfortable big beds, nice bathrooms, friendly staff, nice breakfast

although a quieter room during night were soon wakened in the morning by bin lorries and laundry deliveries

room with deliveries and laundry right below us

very tired decor. laundry service appalling.

also, this was mid-trip for us and needed to get laundry done

being woken up at 6am on a saturday morning by your laundry delivery

was in room 111 which was right above the gym and may be laundry area, i could hear and feel the vibration of

opted for the keep the planet green so our room wasn't serviced the whole time to keep down on laundry etc so

the kids enjoyed the pool

we could hear everything in corridors also, from kids crying and doors opening and shutting

the view and the spa area and the staff

i asked for a room with a shower, as i have mobility issues - ended up in a room next to their laundry room,

cleaners leave dirty laundry in the hallways which is on display as you are walking around too

first night we were next to the laundry room which was perfect as we got every thing replenished straightaway

at check in, they put us in room 130 which was adjacent to the laundry quarters

that at 4am trucks turned up, at the back of the hotel, to empty bins and take away the dirty laundry etc and

we asked about the laundry service mentioned and he knew nothing of it, promised to get back to us but i am

the included breakfast was absolutely fantastic and we had dinner at the hotel it was also very good

situation, very helpful staff, very nice room, excellent breakfast and much better than most

upon checking in we were given an option of a drink at the small bar next to the lobby or coffee and tea

breakfast was great as well and the host was really friendly and accommodating

charged me twice for laundry service but got a refund

room right next to noisy laundry room, with loud washing machine going from early am, and noisy, chatty staff

my portion of the hotel through the struan building and was immediately hit with a smell of damp laundry, like

room was above laundry and beside car park so noisy and housekeeping staff seemed to like banging the laundry

401 the noise from the laundry from 7

and we ll equipped self contained apartment- the laundry was especially useful midway through a holiday

around the bottom of the large bed, i was surprised to find that it was still wet from the laundry and my room

high price for a backyard apartment, near the garbage and laundry machines

great car parking

very clean, comfortable room. staff very friendly. beautiful bar, exceptional breakfast.

i also had an issue with laundry

no gym laundry service

all of our (delicious) meals came via room service

need more staff for evenings/dinners--they had no room in the restaurant and room service was a sham

we had room service one night and everything was still exceptional with the food and service

room was clean and nice to have laundry machine.

i really enjoyed the location as well, close to convenient locations like tesco and laundry, and i loved taking

the in room laundry was great to have during our long trip

full apartment including kitchen and laundry

doubles are rather small), free of charge, recommended the breakfast, good location and has a laundry room,

) underneath the kitchen facilities and laundry machines are working all night through and tremors through the

elevator, we kept getting lost getting from our room to the lobby, laundry service was terrible - worse than

the laundry service was a little uneven, maybe better to just have a washing machine guests can use

they also had the wonderful service of doing your laundry for 10 - totally worth it

convenient location and friendly staff, went above and beyond to help me get laundry done.

it s surrounded by laundry room and kitchen

room was next to the kitchen and laundry

at the entrance from daniel ( front of house / manager) to our upgraded room (anniversary), bar /night duty

lovely sized room with robes and a comfy bed. we also had a spa outside which we used.

good parking space, fantastic breakfast

the chambermaid just threw the dirty laundry on the dirty concrete deck outside instead of a clean laundry tub

room did not have a fridge or ironing board and iron; we were told there was no laundry facility at the hotel,

cosy rooms excellent food excellent location pet friendly

pet-friendly

there was a pet smell in my room

we suspected the room might be directly above a kitchen, laundry, or water boiler as it was difficult to get

let us have late check out to enable us to have a shower after

free parking and close to the centre

the reception and bar were pet friendly and we were even asked if our pet required breakfast

plenty of parking, but the best part was the staff they were so friendly and always smiling and nothing was a

the breakfast lass was a joy, and the receptionist arranged to do our laundry with a smile

first we didn't get the room with double bed because of the problem with laundry service, so we slept in a twin

the room was at the back overlooking the bins and must have been close to the kitchen or laundry as we had to

free parking was a bonus too

good location, parking available, welcoming crew

great outside day laundry service

breakfast is exceptional

lounge and bar area was great for relaxing at night

the hotel provided good service, with an early check in, helping me with my case, to my room.

plenty of parking

no laundry as advertised

they have no laundry service even though that is mentioned in the list of facilities

i had a great chat with the staff at reception and the bar and the breakfast was cooked to order and piping

the gym room is a bit small, if a bigger room was available, there could be a few

comfortable and clean didn't have a view but were out and about a lot or in pool or sitting in bar lounge so

room and this was acknowledged but i was put next to a corridor where housekeepers were removing laundry carts

it sounded like someone doing laundry next to or above our room

good parking, excellent food and walking distance of the town

plenty of parking

super friendly and accommodating to my kids

on arrival to our room, the laundry was piled high next to our door

information about laundry in rooms should be more clear, my friend didn't see prices on the form when she filled

we were able to get some laundry done during our stay, and we had a couple of nice evening meals in the lounge

also onsite laundry for hotel towels and linens are on the second floor next to the rooms so not great when

and gym were great

it would have been nice to have a laundry room available in the hotel as we were a

they worked with us to ensure that we had a ground level room, helped us locate laundry facilities, provided

laundry service was a joke

wifi not good on ground floor

ample disabled parking

the dining room ditto, and the bar too

the bar had some very interesting books to flip though as you had a pre-dinner drink

we felt the bar area appeared makeshift with bottles stacked on a trolley

listed building, old time classic luxury with excellent quiet bar and fabulous restaurant taking its client back

we only had a light supper in the bar so cannot comment on restaurant but

everything, comfy bed etc and the dinner was out of this world and breakfast was amazing, would stay again plus

not having wifi in the room.

my mom and i ordered a drink from the bar and enjoyed some reading in the sitting room next to the bookcase

on site parking excellent

it overlooked the front of the hotel/car park, and it was very quiet

wifi only in public areas.

t understandably limited) bar menu as an alternative, served either at the bar or as room service at no extra

i wouldn't have liked to have had accompanying kids with me for breakfast

loads of parking space

was busy, we ending up parking in the lower wood area, furthest from reception

ripped me off with laundry

the laundry is 15 which seems expensive to me

we needed to do laundry, and they didn't have a washing station, so we paid them to do our laundry

laundry service was a bonus and parking was easy and convienient

extra fees for laundry

we asked if our golf bags could be picked up two days later by dhl, no problem

we had a lovely stay, amazing staff managing breakfast

there is also a small gym on site

parking included

hotel has great facilities, including a cute little gym