wifi did not work, no elevator, limited breakfast options

bad parking lot

parking lot is atrocious

clean and breakfast was great!

kind of hard to find parking entrance.

the location and that a late check out was available especially our prior evening kids lock-in and graduation

i think they were the only kids around

pool, location, rooms

we played a fun game of pool

very friendly front desk worker. well lite parking lot.

out of two, one always didn't work, even after many resets, though it worked for the laundry room

the general manager took the last handicapped parking spot

because of covid there were no hot breakfast items. just the cold items. kinda bummed about that

construction going on, the room was messy, the elevator wasn t working, the room was small, the wifi wasn

the middle of renovation also, guest parking area was kind of a mess (litter)

the pool was really small.

easy parking, courteous staff, clean environment breakfast has better options and taste good too

excellent hotel. very clean, hot breakfast was nice.

); gym was adequate and nice and

bacon? potatoes? pool was small, no jacuzzi

fitness room and laundry were convenient

the kids liked the pool

noise of slamming doors with running back and forth kids above us until wee hours of the night

was closed for repair, which we weren't aware of when booking, so i had very disappointed kids that were

rooms, pool & fitness room were all handicap friendly

there was also several laundry bags from housekeeping cleaning rooms all over the hallways

bonus points: easily accessible laundry area

the laundry is located in a place which is right in the middle of a walkway

laundry services room cleaning

we came back to the front desk to inquire about laundry left in the washer and dryer, she was sitting on the

they don t skimp on the small things other hotels do the little things like the extra laundry bags in each

were nice, wifi, a swimming pool to cool off, laundry (though never used it) and nice interior with a 2nd floor

comfortable nice atmosphere nice lobby and convenient laundry

parking was great and close to my room access

room, service, breakfast, everything was wonderful!

we were next to the laundry and the front doors, so it was noisy

didn't know if there is complimentary laundry detergent available at front desk, there was none in laundry room

quaint hotel with just what we needed, pool, spa, sauna, breakfast and very friendly and helpful staff

kids were a little noisy at night

the breakfast was excellent

nice view of harbor from room, guest laundry facilities

was not ready when we came even though we had 2 kids with us, some stains were on the pillow and duvet cover,

parents let their kids run up and down the hall all day and night

the pool and fitness center are small but clean

there was no hot tub and just a smaller, somewhat cooler pool

we got caught in a rainstorm one day and were happy to see the hotel had a laundry facility where we could dry

they gave us a room with a balcony overlooking the parking lot

heater in the room was extremely loud, had to use the fireplace for heat, which would get too hot after a bit,

you get plenty of free parking and you are located right in the near park of on the canal

we got a complimentary upgrade to the corner suite which had a king bed, jacuzzi tub, fireplace, wrap-around

when we arrived and brought in our luggage we had to maneuver around bags of dirty laundry and workers in the

breakfast was amazing

location, rooftop pool in winter

did not like the breakfast as there wasn't much to choose from for the price i paid for the room

breakfast was okay, should be more options.

laundry room very clean

bonus pool and hot tub too when traveling with kids

although pet friendly it is a $75 fee

in the pool area made our daughter and my eyes burn to the point after 20 minutes we had to leave the pool

for the price we paid would have like to have had a view-ours was the parking lot

laundry detergent machine was broken, but front desk attendant let me use the laundry detergent at

no laundry shoot

staff sitting in laundry room with a ghetto blaster

a laundry is available

when getting a reservation through booking, it does not let the person know that there are smoking rooms and i

in room did not all work, wifi was awful, bugs in the bathroom, remote for tv did not work

nice pool area and breakfast spread

clean pool area and rooms

kids dominated the pool and hot tub even after the curfew for kids, at 10 pm, passed

breakfast was delicious and had many options

the kids love the pancake maker

parking for guests is somewhat limited but might be because of the snow.

the pool and hot tub were quiet during the day

think children should be allowed to get there breakfast with no adult supervision there were kids in the way

place we have stayed there multiple time and always a great experience the kids my wife and i love walking out

i was surprised by the $50 pet fee. i thought that was high.

our only criticism was that the pool was dirty and the whirlpool had mold.

had to leave another larger party was already waiting and tables were open i had breakfast in the bar down

the parking ramp literally had holes through the concrete

$50 for pet.

price, room size, location, breakfast, pool, laundry, newspaper.

breakfast / laundry / staff (lily) / location

gave us laundry bags

the complimentary breakfast offered is outstanding

pool which i have not worried to let my kids to swim into so the room and hotel overall

i only mention it because the laundry facilities are there too, along with the ice maker

staff allowed us to stay late to do laundry. very helpful!

room close to the ice maker, laundry room, and main entrance so loud noises noticeable

may have been because our room was next to laundry and the dryers heated our room up

spa was closed, our room was under the laundry room so it was noisy above us all night, and the shower water

no continental breakfast for the price paid

more hrs for the room service and restaurant

would be nice to have continental breakfast like other holiday inns.

comfortable beds, clean, good location, easy parking.

our room was right next to the pool which was great for the kids. very comfortable

very limited room service. parking is problematic. no valet

pet friendly as well

refrigerator or microwave, have to walk thru the lobby (bar & restaurant) to get to the pool, parking is free

free wifi is ridiculously slow

the breakfast was reasonable and well priced. i also liked that the pool was saltwater.

laundry on site and we used it with no problem

and i told the staff about odoban as both a spray and a laundry additive

junk in laundry room, outside door quit working, trash in yard

we walked by garbage and dirty laundry rooms to get to our room

laundry facilities on site was nice after 4 days on road with family

we were not impressed with the large carts of laundry that littered the hallway on our level

nice to have a coffee shop, pool and bar in one place

didnt realize i lost a personal item in the water park, when checking out, the front desk told me

also, people with pets letting their dogs poop right out in front of their hotel room on grassy area

the room was not cleaned well, the wifi was non existant the breakfast buffet was average

the pool area is nice

it is pet friendly - the cost of having a pet is rather high compared to area hotels

good breakfast with many options

parking was an issue

breakfast was very good

dry and no laundry not even anything for kids it was shut down

free laundry definitely breakfast and over all look of the room the conditions are one of the best i've

in room was sticky and visibly dirty, drapes looked as thought they came straight from the laundry basket

is being sold, so everything is broken including hot tub, exercise room, laundry room

laundry facility is being remodeled could not use

and blankets were stained wasn t cleaned very well at all the bed was made but not with clean laundry

liked it had a pool as wells as coin laundry they also had fresh breakfast i didn t eat it but other

pool and breakfast

clean room, comfortable bed, friendly staff, nice hot tub, plentiful hot breakfast

easy location, easy parking with our trailer

hotel was good, pool chemicals were kind of strong.

good gym setup too, all machines worked too

view of back parking lot. reserved a king got two double beds. but it was still non smoking.

room was by far one of the biggest rooms we have had while staying in a hotel with 4 kids

had a nice gym (not that i used it) and a large enough hot tub to not be terribly close to others

laundry facilities

no laundry. coffee tasted weird

breakfast was great. location was perfect.

no breakfast, exercise room or pool use because of the quarantine!

pool was a great size for the kiddos

breakfast was

underground parking would ve been awesome-

and wish the gym and pool was bigger

allowed me to use the pool before 8am and i appreciated it a great deal

nice staff that dealt with multiple families in seating area drinking at night and excited kids in the morning

laundry facility barely functional

got soaking wet so i appreciated the laundry facilities

both nights we were there there was alot of yelling and swearing going on in the employee laundry area below

nice clean room, swimming pool a big plus, good people at front desk!

great staff . clean and friendly. awesome pool and hot tub. very clean and respectful place

loved the waterside and pool although the water was chilly, we loved the hot tub and the laundry room, comfortable

coin op laundry room

breakfast was wonderful

shuttle doesn't start early enough, flights are already gone

location convenient to the airport with shuttle service.