no laundry room

laundry room available to the public

no pool or laundry

laundry was closed

the pool has not worked for a long time. laundry did not work. key card system didn't work well.

location, no code ns for laundry

and only 2 hand towels no big towels towels to shower with and couldn t get any more towels to laundry opened

com you booked us a room that was a smoking room not a non smoking i could not sleep all night with the smell

rooms, dining area, parking.

the parking lot was very scarry!!

like brenda and joey and the cute laundry lady

laundry lady was really nice

laundry facility down

the laundry lady was the best!

no laundry room

overcharged for my stay how to purchase a second hotel just to work out no fitness center no laundry

very clean, bed was very comfortable, breakfast was good and serving area was kept very clean

experience overcharged for my stay how to purchase a second hotel just to work out no fitness center no

pool area needs a lot of work! not very nice!!!!

breakfast area was not kept clean during severing hours, there was hardly any food for the guests,

the laundry facilities were broken

1st and 2nd floor ice/laundry rooms had issues

no soap, laundry bag in the room

didnt like the options on the breakfast

was filthy gym didn t have a clean for awhile no wipes water pressure in show was

laundry facilities were broken, pool only 2ft deep, in-room coffee was not available

laundry machines are not big industrial one, they were smaller than one i have at home.

we called down to the front desk and they said the housekeepers didn t do the laundry and they didn t have

there was a guest laundry area, but we couldn't get change from front desk to use facilities

clean and kind staff. fun pool for kids.

towel when we asked if we could have any more the front desk lady said that s not her job to do laundry and

exit door by laundry: trash can overflowing and nasty

no clean towels never got any they said employee that does laundry didn t come

staff were mean the workers behind desk and laundry

the hallway floors were just as dirty as our room floor, including the laundry room area, which was disgusting

a few things are broken (soda machine, laundry).

laundry soap dispenser took my money but manager refunded

they checked me out 40 min before checkout and the laundry attendant just walked in my room without

friendly, accommodating staff, comfortable, good breakfast, really nice heated pool and easy access from

breakfast spread that can t be beat

laundry room was closed

laundry was closed

pool was closed elevator was down no waffles for breakfast laundry was closed

pool, hot tub, and elevator was not functional

they re literally was not one vehicle in the parking lot, including an employee, not one

breakfast was good

free breakfast was really good also afrer we checked out we realized one of our party left his phone in

the pool wasn't open

pool area was overly crowded

we didn t go to the pool, but it was full of kids so it must be ok

ended up bringing my own top sheet, blankets, and pillows because i thought i was allergic to the laundry

the staff was nice and the laundry was affordable and the machines worked well.

comfortable and decent breakfast and the laundry room is great

although we were told we could do laundry, since they offer no laundry service, my husband had to help the

the laundry room for 2 reasons: there is only one of them and only 2 machines.

my kids did love the make your own waffle, but the eggs, sausage, potatoes were cold and flavorless

the pool and jacuzzi was open.

breakfast ( too cheap )

the wifi connection wasnt good at all

received a smoking room as that was all they had.

rough parking lot

good people, have locks work, no phones that work & wifi didn t work at all

i liked the price and the wifi

very pet and family friendly

enjoyed the pool, made s mores in the fire pit, enjoyed live music outside in the courtyard

parking is the only tricky part

for such a nice hotel i did expect the gym to be nicer and there water dispenser didn t have any water

like if you were coming from the pool

of rm 134 is close to tan exit door, laundry room and ice machine

free breakfast and two free drinks from the bar was a wonderful amenity

i also appreciated the free shuttle to and from the airport

the pool

the parking seemed very tight!

too loud, no laundry on site, loud neighbors in adjacent property.

no laundry the hotel was a little dated and dark it was noisy because of the birds

very clean, excellent breakfast

wifi worked great.

not enough parking spaces

everything, specially breakfast.

my kids wanted more muffins and they were running low

poor pool and fitness center

pool looked unmaintained and hot tub was blocked off with plastic. the eggs were watery.

and lots of choices for breakfast

due to covid 19 no pool, gym, or breakfast. elevator was out of order.

had some kids above us acting like monkeys and their parents would not make them stop

this hotel has a nice bar with good selection

ac was broken in lobby and bar area. temporary problem so not a big deal.

they had a room for early check in on the day of my son’s graduation!

the room was nice along with the swimming pool and spa with both i and my family enjoyed

the pool was clean and staff was nice. breakfast was hot and i loved the layout of my room.

nice breakfast and kids enjoyed swimming.

at the time if my stay there seemed to be alot of kids running around.

wifi did not work

breakfast was very good and a free laundry room

and can do laundry here

breakfast was very good and a free laundry room

not the hotels fault because of the covid 19, but the pool was closed and no breakfast was served

room was lovely and enjoyed the kitchenette

laundry mat because it was taking my quarters and the front desk was not returning my money and the

was excellent except there is no change machine for laundry nor did the front desk have

everything except the laundry mat.

enjoyed breakfast, and found the overall hotel very clean

soon as something ran out for breakfast, they were already working on getting the next pan out

and there was no laundry bags

i was able to get breakfast in a take-away container for my kids who slept in each morning.

pool was closed 1st day for maintenance and then opened the next day but when my husband and son

i was by myself with my two kids one is special needs

room service waking me up :(

laundry on site

wifi connection poor

pet friendly place and staff professionally pleasant

pool clean and water cold and refreshing

pool was dirty, no pool towels, most of the exercise equipment did not work, they ran out of wash

desk staff walked room service order to kitchen to get it to us on time and get us to our appointment

pool chairs are old and hot tub was empty

airport shuttle

would have been better if the pool was indoor.

we ve been staying their on and off for 7 years due to our kids going to texas tech

they are serving a hot breakfast unlike other hotels that are still using covid as an excuse

the rooms are spacious. love the kitchen. very clean, well priced. will definitely stay again.

breakfast was delicious & with lots of

we love our room and all of the extra space with the kitchen, etc

breakfast could have been more than just adequate. staff could have been more accommodating

was well maintained, amenities were beyond expectations and free laundry service

spacious, clean rooms. nice amenities - free laundry, dog friendly, etc - were nice

great staff, great room, great breakfast.very clean. thank you.

bed was very good. if you say the hotel has a pool it should have a pool. kids very sad.

fan in bathroom did not work, parking kind of weird.

not much, smelt like weed and old laundry

laundry was secure.

entire room was covered in black soot especially the kitchen

parking inadequate because they allowed a moving van to take up 6 spots

parking

took our pet with us and staff catered to her needs as well

just being able to order room service staff is nice

breakfast very plain. buy was okay.

room was nice. price was good. pet fee $15/pet per night.

breakfast area nice and had enough continental fare

the access to the pool and laundry room

the laundry facilities did not provide detergents

laundry was out of service

table lamp, the beds were hard and uncomfy, the non-smoking room we booked stunk like a load of laundry left in

i even walked up to the second floor to check out the upstairs bar where i heard music

onsite laundry is normal size machines

the room was a nice size, and my kids enjoyed it

very clean and great breakfast would definitely come again

the breakfast was amazing and everything was very well stocked

the breakfast and the bar were amazing the room was phenomenal

the next night someone got stuck in the laundry room and was banging before anyone realized

i like the laundry room so i could wash my kids clothes

no laundry trash bag that is usually in closet

the breakfast was great, my room was beautiful and comfy, the gym had looks of equipment

pool could have been cleaner but i m guessing the construction and wind had something to do with

laundry room was a huge factor for us

no change available at front desk for laundry although sign in laundry room said it was

one small load of laundry took 2-1/2 hours due to washing machine malfunction - staff was very responsive and

had a mini-family reunion, and chose the hotel because it was pet-friendly, had an indoor heated pool

wifi was not strong enough to stream a movie from my ipad

no cookware or cups plates or utensils in kitchens

parking isn't the best but isn't that bad.

room was very comfortable sheets smelled clean kitchen area excellent

i can understand pet fees, but not service dogs

parking was a little odd, but manageable

the bedsheets and towels smelled like fresh laundry

the hotels laundry room is where we were and i tell you that because bright and early at 7am it starts up

should have an atm or coin machine in a facility that has a laundry.

were given a wheel chair friendly room, so toilet was not very comfortable for kids and shower room also was

the beds and staff are really nice. parking lot is lit up. clean.

laundry facilities and detergent/dryer sheets available for purchase @ front desk

especially hotel employee who works in the dining room at breakfast

location was great if you have kids going to ttu. room was so cool and comfortable beds.

employee is always smiling, making you feel welcome, breakfast was awesome, kids enjoyed the swimming pool

kitchen staff very accommodating

excellent breakfast

our trash can still had trash in it from previous guests and the kitchen and bathroom floors were dirty and

pool looked like it was closed and needed to be cleaned which would have been upsetting if we had

breakfast was good but way overcooked.

oh, and your pool was closed

pool and location

room service was not daily and had to be requested with 4 night stay

clean entrance, bright parking lot, large rooms and great price.

the front desk attendant let me into the gym early.

great location, large room for our family. breakfast was fantastic! pool was clean and warm!

breakfast was great. location was very convenient, located near everywhere we visited.

not try the breakfast

room was great, love all of the extra amenities (full size refrigerator, and full kitchen as well as a separate

the next morning no one but me got up for breakfast

love the breakfast options. excellent staff. fitness quarters had several options.

laundry facility

bought detergent and fabric softener only to get to laundry room and washer out of order worst stay ever at

free guest laundry was also a plus

had to have front desk open laundry room 3 times just to do laundry

i asked about a laundry room and they sent me to floor 3 omg

salad was horrible, like they didn’t have fresh lettuce so they cut up the stalk to stretch… kids eat free

spa was really hot/boiling almost pool was so cold we couldn t even be there for 2min my kids

we already had a long 8 hour drive with family and our kids

pool not heated. alot of chlorine. smell burns the eyes. couldn't stay in there long.

we travelled wirh a group and the kids enjoyed the

the room was a great size and very clean. i liked that there was a place to do laundry.

wish it has a place to do laundry!

wish it had a place to do laundry!

kitchen area stocked with utensils and glassware, along with a dishwasher and dish soap

spacious rooms with kitchen

i was able to clean clothes that had been soiled at the laundry and get the rest i needed

location of the gym is too hidden and at the back of the building.

ice machines not working in two locations, difficult to access the wifi without calling for assistance

my kids cried

tub wasn t working, door to pool was locked and room key didn t work , too much scent in

aj said the housekeeping s staff didn t do the laundry, so they didn t have any

the laundry facilities were all out of order here

laundry room dirty and dryer not working properly no vending or ice on my floor

was closed, laundry was out of order, no ironing board, fishing tank in lobby had dead fish and mold

breakfast was ok for hotel breakfast, not super but hit the spot

omelets made with real eggs and not ready-made mix, deep and comfortable sofas in the lobby, and laundry room

dryer in the laundry room did not work, there was no 'out of service' notice on it, so we only found out it did

i was traveling from texas to colorado and had my kids so didn't use the gym or anything but the perfect place

we booked this property for the reason that they had an indoor pool for our kids

is clean, the bed (mattress) was comfortable, breakfast was plentiful and tasty

( the room service didn t clean the room just changed the bath towels)

everything was amazing they were nice informative great parking etc.

friendly front desk staff. restaurant and bar open in the evening.

kind of hidden away a bit to hard to get to.. not enough parking

new building. clean rooms and the bar was nice.

full sized frig, stove, microwave, coffee pot, laundry facilities, comfortable bed

they had cookware for us to use and the laundry was free

liked the kitchen area in the room, the recliner chair, cleanliness, the guest laundry and the location

other facilities, such as the guest laundry were very good

dryer in laundry room broken

laundry room was out of order. and gym didn't have much.

worst of all, was the guest laundry

free guest laundry

pool for kids

the parking lot is a little too far off from the entrance and the hall ways are a bit noisy.

were baby supplies under the bed and i needed more towels and they said the lady didn't do the laundry so i had

amazed this could have escaped housekeeping removing the sheets from the previous occupant, the laundry staff

spent our whole morning disinfecting our bags and washing alm our belongings in laundry and bagging everything

the wifi was going in and out

breakfast wasnt a hot one

desk people were amazing some of the clean crew except for one where phenomenal laundry people were so

they played late into the evenings with loud screaming past 11 pm at both the court and in the pool area

atmosphere, cleanliness, breakfast

breakfast was great

my kids especially loved the pool, and it was cleaned on a daily basis

was very nice but pool was down but staff member called next door and got us able to swim there thank you all

breakfast options could use an upgrade

clean and staff was very friendly. breakfast was also good.

beds and pillows were very comfortable, and we really liked the play area in the lobby for the kids

the lady in charge of breakfast was the sweetest ever

laundry facilities weren't working properly but the front desk clerk did her best to fix the

pet friendly

convenient to texas tech university. allowed pets. excellent lighting in the parking lot.

pet area to walk your pets

pleasantly surprised, very affordable and pet friendly

i asked for laundry bags and they told me they didn t have any

my husband disposed of it in the laundry bag given in the closet, smashed it in the bag and placed it in the

everything was dirty we walked down there and the night shift guy asked us to go in the laundry room

they have laundry facilities and a little store

things that need improvement: guest laundry washing machines need to be cleaned monthly with a tablet (lots of

i didn’t get to eat breakfast. i enjoyed the pool. i wish hammocks were up though.

had a lot of choices for breakfast all was

there is a pool that is outdoor and a 24 hour gym

excellent breakfast, very friendly staff, and clean, comfortable accommodations.

the gym was great. breakfast was good and the staff (lisa) at the front desk was awesome!

lobby has a pool table and was able to play a few games with the wife

we hopped down to the bar for a beverage to unwind after a long drive

food pantry, access to cafe and bar are a plus

got things stolen out of pickup. pickup was in a handicap parking area on the west side.

i like the full-service bar and tvs