overall hotel with great swimming pools (our 5 year old loved them)

food, outdoor pool looks nice

thermal pool is amazing, breakfast has a lot of variety, staff were very nice

some people on breakfast/dinning area are working hard, kind and helpful with clients

thankfully she was not there the rest of days we spent at the spa and the front desk staff didn t disappoint

breakfast buffet was tasty

restaurant staff attentive and amenable, food in the evening and at breakfast brilliant

very tidy, excellent value for money. the breakfast was completely adequate and tasty.

breakfast is fine, not exceptional, but enough

to find a parking space nearby (despite being there during the town s festivities), great breakfast with lots

very good breakfast and very good

fine breakfast

the welcome and facilities, room and pet friendlyness from staff.

buffet breakfast was fairly standard buffet

know the difficult covid times we re living on but we missed some variety in the breakfast

clean room, the service at the bar was good

swimming pool for summer months

cafe bar was open all day

the pool was lovely and so was the food in the restaurant

liked the location & the fact that you had plenty of parking

if you are travelling for work and you have meeting early next morning they don t have iron or laundry in

wifi wasn't the strongest

bar staff were rude and restaurant staff absent minded

checking in/ out was very easy and parking was private and secure

the wifi connection was not steady and used to keep on getting disconnected.

limited on site parking

only thing that wasn't up to standard was the waiter in the bar appeared miserable, but the wine and olives were

hotel has bar and restaurant

breakfast was characterised by a good selection of top quality items served as a continental

the bar was nice - with good quality local offerings

there was free off road parking

good parking on site

good breakfast was an extra cost

warm people good bar below

there is parivate parking lot

bar and restaurant closing when we arrived 4pm saturday

there were parking spaces to park the car for free. the room had a good size.

good parking

staff was excellent. bar/restaurant very good. pool great!!

cafeteria and bar closed at 10pm just as we arrived which is very unusual for saturday night in spain

our internal facing room (onto pool) was very quiet

parks for kids and to walk the dog are close by

no coffee bar for early risers.

clean one lady was very helpful with a map, the other person working there was not laundry

wifi was intermittent no enough cuttlery tv could be bigger

was no cups or glasses there was a bad smell in the communal kitchen area we had to ask for drinking water to

facilities also said kitchenette- this location didn t have one and i was told after i bought groceries i

wifi was not great

price, clean room and bilingual stuff (english), free parking, free wi fi, mini bar for money, near cheap gas

also the drive to the city centre was quick, parking is best in the many underground facilities in the great

very clean and comfortable pleasant staff plenty of safe parking highly recommend

bar and restaurant were closed at 20

bar maid very friendly and helpful also, with a nice sense of humour

the camino, halfway between the old town and the bus and railway station, with a supermarket and laundry near

as we arrived early they facilitated our early check in to the rooms that were already cleaned

no laundry service even though advertised

they didn't have a restaurant...just a bar and the bar was cash only.

breakfast is very good and not expensive, the hotel had parking which is not very common

bar tips

good sized modern room with excellent wifi. pleasant walk to laurel street

comfortable and clean - decent wifi and good food albeit with few choices

spa wasn t fully working, no jacuzzi

food in the bar was excellent.

no bar or restaurant !

bit further from the town centre than we thought. very quiet, restaurant// bar closed.

had a junior family suite (2 adults and 2 kids) which was a great size and very clean

nice and accommodative (my room had a connecting door to another room with a family and young kids which made

great breakfast and available early so hikers could get started on their day

i arrived quite late, but they offer me the possibility to order room service for diner

nice and accommodative (my room had a connecting door to another room with a family and young kids which made

prop was fine. laundry across town? give me a break. this was not an albergue.

no laundry services available on site

wifi was not

check-in. location.breakfast. comfort. wifi all good. happy days

wifi & heating worked perfectly and it was spotlessly clean

hotel, perfect for a break whilst on the camino, greeted by lovely friendly staff and a speedy laundry

i asked about laundry and was told they don t provide laundry services, so asked for nearest laundry mat to

the wifi never worked properly.

maybe the gym could be improved, as there are few machines and weights, but overall it s fine!

there is a small gym and nice jacuzzi suite with sauna located on one of the lower ground floors with towels

had no laundry facilities or service

terrible wifi! constant drops, can't even send an e-mail.

the car park made this hotel incredibly convenient, just a couple of minutes walk from the bar tapas bars

he treated us with every courtesy and insured our room service request was handed before the kitchen opened

hit and miss, had to reconnect to wifi every time we wanted to use it

of the facilities listed is 'laundry service' but when i enquired i was told they didn't offer that service

that evoke the history of the old town, a quiet environment, and easy access to restaurants and laundry facilities

- laundry service unavailable during weekends

gym could have a few more facilities

big and spacious rooms. great location. fast wifi and nice staff.

the spa was beautiful and i loved the fact we were able to book the facility for our own private use

the spa was great too

the spa was wonderful and well worth reserving the pool and facilities

charged me the same price for a room service burger as the previous albergue did for a artichoke soup, an orange

lovely terrace bar on the roof

staff no laundry services no express laundry services ie no services at all over the

the staff was incredibly nice and the spa experience very good.

bar also not very inviting

while the bar in the hotel was not

amazing spa and beautiful spacious suite

restaurant only does breakfast, but there are plenty of bars and cafes very close.

wifi was erratic and weak

breakfast seemed expensive.

please fix your wifi

was great, but we missed having more options in the breakfast bar (fresh veggies, eggs)

- expensive laundry service - no double bed

a taxi driver showed me laundry and cleaning materials parked outside my room door most of the

everything apart from the wifi login

pet friendly

wifi worked well

we were told there was no laundry or parking

from location in easy walking distance to the cathedral and tapas bars, the management staff at this hotel were

wifi was practically nonexistent, no english language tv programming, small fridge in the room

wifi was a little slow and the bed was a little stiff, but as i said, for the price it was very

tea or coffee making facilities in the room. a cafe or bar for use of the guests.

a room is deceptive so we ended up with no bath , a darkish room and a view over someone s laundry and balcony

do not have them do your laundry. too expensive but clean.

only one gripe bar was not open so we could enjoy an evening in the hotel and meet other guests

breakfast and bar hours were a little too restricted!

walked in the wrong direction out of the hotel and could find nowhere to eat and so had to order room service

difficult to understand whether laundry service was available despite being a spanish speaker.

local grocery and laundry nearby

she helped me find a laundry mat so i could wash all my clothes before i started back on the camino and she

modern city hotel nice restaurants and laundry service in the immediate area.

the bar and restaurant next door was outstanding - great quality food and wine at really affordable

lobby bar looked like it was closed and not available

staff were great. they were very helpful with late check out request!

poor wifi at second floor

the bar in the hotel wasn t ever open, which was different from the hotel information displayed

host gave us a set of keys a paper about laundry and left

supermarket, laundry bars, and restaurants nearby near the city center and not far to the camino de santiago

when he left, he even locked the laundry room door so i couldn't use it