very nice pool, room was spacious and clean. staff were super helpful and friendly

wifi was spotty the shower came out super hot one of the days for breakfast it was a slice of bread

dark rooms, old furniture, uncomfortable beds, faulty bathroom, disfunctional wifi, unrespondent management,

kind and helpful such a lovely person fabulous place to stay lovely grounds and swimming pool and breakfast was

beautiful inside and out cool little plane for kids on the lawn spacious and super clean.

wifi didn t work.

wifi. slow

was extremely helpful when arranging transportation and assisting with luggage, room service, and spa reservations

the spa was available when we needed them and the experience was great

lovely garden and swimming pool

the architecture and design were gorgeous, the pool was dreamy and the food we had for breakfast via room

management also wouldn t give much compensation for this (we specifically booked the spa bath room for the

gorgeous property very kind staff nice pool

the pool was small but warm and nicely situated

we loved the pool area and it s just so lovely to walk around / sit at the restaurant

the pool and common areas are very photo friendly

the pool is refreshing

secure parking

i wish the room to the side of the pool could be turned into a bar for poolside drinks.

grounds, pool, and restaurant are all great

pool was of a decent size but only had 2 lounge chairs so not enough space if it was peak season

breakfast had limited options

the included breakfast is an actual meal, not just bagels and juice and the staff was incredibly pleasant

friendly staff (miriam at the reception desk went above and beyond); delicious breakfast; nice pool; very clean

there is also a small pool

breakfast options were too limited and not all servers were consistent in knowing what was included

i really enjoyed the beautiful house, the pool and heated jacuzzi, our spacious and nicely decorated room

a menu at breakfast would have helped and it is a taxi journey to the centre.

slow and not great breakfast.

wifi was very good

breakfast was sufficient (fruit, cereal)

place itself is simple and has everything you need: strong wifi, hot water, comfortable bed, breakfast

for dinner, locked our car in the compound for the night and got up early to make us coffee and breakfast before

kitchen was sufficient to make food

there is fresh drinking water available for use, 2 kitchen areas, and free breakfast (various cereals, pan

very spacious rooom and light. late check out and early check in were possible.

was no room service, the restaurant/bar was down the street not in the same building

very spacious rooom and light. late check out and early check in were possible.

we had a kitchen and made our own breakfast

we didn t use the kitchen but it looked well equipped

kitchen was ok but could have been better

we had a lovely large room, upstairs, with a kitchen of sorts which provided all we needed, although we did

courtyard, suite has plenty of space, with kitchen

unreliable wifi

the wifi was good

receptionists not all that willing to assist us and the doormen were better able to help us find laundry services

the staff was very friendly, and the best part was the rooftop pool, perfect for a daily afternoon swim in the

parking the street was closed in front of the hotel.

wifi is fast

wifi connection was bad

one day a year they have a clean-out of the kitchen, so no access to their restaurant for breakfast that day

and a basic breakfast for free

really nice, peaceful courtyard & common areas, loved the continental breakfast & rooftop

the wifi is also pretty solid (22mbps) and you not only have a desk in your room but also a table in

wifi was slow but i came to travel not to get wifi

the wifi worked well, and the room amenities were good

very helpful staff. convenient location. safe. good wifi and good air conditioning.

electric wiring is old, bathroom is disgusting, wifi non-existent in the room, towels are at least 20 years

wifi, hair in bathroom, bad water pressure (maybe due to oaxaca water shortage), there is a window

i paid with my card in the end and ended up getting charged twice because their wifi signal at the reception

the wifi was very patchy and the hall is very loud.

wifi kept cutting out and reconnecting

wifi often cut...

so convenient for location, room was great, shower was great, wifi was strong in room

but the real issue was the wifi, there was none in the room and we had to go to the lobby to have wifi signal

we placed laundry in the laundry bag without filling out the information and they assumed we wanted laundry

the breakfast price. it was quite expensive for the limited dishes included

tv had limited english speaking channels, hot tub in the pool wasn t so comfortable

breakfast options

the pool, the gym, the club, the restaurant and room service were all top notch

- the gym comes with a very basic equipment (basically just a treadmill)

parking simple and efficiently organised

perfect clean heated pool, great breakfasts, marvelous staff!

staff attention was exceptional. parking was very useful.

the staff was friendly, the continental breakfast was delicious (chilaquiles & eggs both days), and they have

breakfast was excellent, staff helped us book tours with a fantastic guide, and the space was

they have great recommendations for dinner as well, and parking is super easy

secure locked garage parking for our rental car

great location and lovely garden to enjoy mezcal cocktails and breakfast

beautiful outdoor bar and seating area with tropical plants and massive palm trees

i really appreciated that they offered laundry services cause my son had got sick on the car ride over and they

pool was freezing

wifi at all the gym/pool closes very early very outdated rooms beds are super hard sheet and towels

is well maintained villa which has kitchen

wifi didn't work, not one side flexible day we could use it

information was given to me about the functions of the room: no wifi code was available until i asked, the tv

parking area is very small. the street with a rather extensive trafic is near the hotel.

parking, quiet, roomy room., very nice staff.

wifi in my room

the food and drinks at the hotel bar and restaurant were excellent

no pool. and no parking till after 8am.

mold was growing in the bathroom ceiling, mattress was absolutely cheap and horrible, no support, wifi was slow

wifi, ac, beds, hot water

nice staff, very clean room, good wifi, great location.

is not parking at the hotel, nor the hotel have an agreements with any of the public parking around

laundry service was same day if you drop it to them early enough and was reasonably priced

breakfast a little messy and food ran out quickly but no one topped up proactively.

the location was great, the staff was very friendly and the complementary breakfast was good.

best continental breakfast

great wifi and showers

on top of everything they did not offer basic services such as frigo bar or laundry

the bar area where breakfast is served offers a great space to hang out but its opening times are

my highlight was definitely the rooftop for breakfast

we especially enjoyed the breakfast which was served at this really nice terrace

breakfast was great, lovely man called daniel who told us all about the dishes and the special tea

laundry facilities would have been handy.

a separate form is required for pet check-in, deposit of 1000 pesos + price for pet stay we paid was a third

an added benefit were the friendly pet dog and cat roaming the property providing plenty of entertainment

wifi was pretty great as well

despite being a pet friendly place, once they saw how terrified i was of their cat, they did everything to help

nice pool area

in the drywall in the hallways, no service to the pool, we put a sign out for room service and it never got done

wifi, poor in the restaurant.

the pool seems to be old, needs re-modelling.

pool and restaurant and room service

wifi could have been a bit better but we weren t working from there so it wasn t an issue

we were on the ground floor near the kitchen / main door so was noisy as well at night

we had breakfast on our patio each morning

breakfast is made to order from a creative menu featuring mexican dishes as well as oatmeal,

the location, design, comfort, staff, cleanliness, and breakfast! 10/10

good location, very nice facilities, laundry on site and free, very good staff

friendly, welcoming staff. breakfast, wifi, on-site laundry room.

it s pretty clean and everything was fine. the breakfast was okay. good laundry facilities.

the laundry was a good thing for me

was great to have complimentary drinks and breakfast, and also handy to have laundry on site

breakfast area and food was nice, the staff was extra helpful in arranging taxis and sending laundry out to be

the reception helped us make tour and taxi arrangements as well as get laundry done

they do laundry really reasonably- within 24 hours

hotel does not provide laundry service, which we needed

hotel bar was closed during our stay and my terrace was ground floor so no light / a bit pointless

location and laundry facilities were awesome

location was great , clean , the staff super nice and helpful, incredible breakfast

super comfy room and amazing breakfast

wifi was not very good

the room furnishings, amenities and wifi were excellent

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

breakfast!

quiet, great wifi, great ac, friendly staff

room service system was not explained on arrival so i did not get my room cleaned for 3 days and

and they also have a laundry service which is an extra points for me

staff & service, great (free) wifi, good location, charming grounds, spacious room, nice bathroom, great selection

breakfast highly recommended

breakfast was great with cake, jams, fruits, coffee and eggs, so good

oaxacan specialties, homemade breads and jams fresh fruits, juices, eggs and coffees as breakfast options

breakfast was excellent

breakfast - there was so much of personal touch

excellent full breakfast; we skipped lunch most days

the breakfast each morning (included) was delicious and varied

wifi is a strong 30-40 mpbs

stylish, modern, clean, the beds are very comfortable, they offered an affordable and quick laundry service,

excellent location and the staff were very helpful and friendly and arranged taxi and laundry for us on request

water pressure, a fan in the bathroom (first i ve seen in mexico), comfortable bed, on-site laundry (paid),

lepetit had a extremely helpful card with the wifi information along with some restaurant and bar recommendations

roof top is nice, but bar wasn t used

it would be nice to have a breakfast menu/laundry prices/information available in the room

we only stayed a night but the staff went out of their way to help us with a laundry service

- very close to the centre - well equipped room (toiletries, daily water) and comfortable bed - laundry services

good internet connection, laundry service on site, mini bar in the reception

laundry service was really convenient and cheap

also did a laundry service for extra charge

no card payment accepted. bad communication regarding laundry service

and the laundry service was super quick

one of the staff members wasn t very helpful, my friend asked for laundry service and they dropped the ball

wifi did not work well in the room but we were in a far corner of the hotel.

wifi was very good

wifi to slow,

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi could be stronger.

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

were good and attentive, we even asked for a rather short notice request and it was handled (laundry)

staff were friendly, provided a good laundry service. breakfast was okay. water top up was good.

the rooms are quite noisy and above our condo is the laundry area so you hear a constant washing machine

location, awesome staff and laundry service, helped me call a taxi and book bus tours out of the

stayed in 3 different rooms in the hotel and we could hear the bar next door until very early in the morning

laundry service: same day service promised by 5 pm, didn't arrive until 5 pm the next day

the breakfast and dinner was delicious and the use of the library and terrace for drinks each night was

we got vouchers for a mezcal tasting at the hotel bar at check-in, complimentary, which was well thought of

wifi is poor, we were in room 15 and we couldn t get good signal

huge confusion from the front desk staff and kitchen, in which we got caught up

outrages laundry prices

the room service menu was very limited, but it's easy to have food delivered

the pool needs a lot of repairs.

had to order ice from room service

views, good wifi, helpful staff at reception who speak better english than most americans

no laundry service was inconvenient

wi-fi in one of our reserved rooms had poor wifi

an old hotel, so the wifi wasn't great in our room (at the back), but it didn't really bother us because we didn

wifi was terrible

room had pretty much no light and the wifi of the hotel (which works perfectly fine) didn t reach our room

some issues with the wifi but the problem was fixed

staff were really very friendly, helpful and welcoming. breakfast was a treat.

also, on a couple of nights there was some noise from a bar a few doors down, but the amazing staff at the

breakfast was served in the main atrium, and there seemed to be someone ready to attend to us at

everyone was so welcoming and friendly, breakfast was good and the sweet bread is delicious

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

the wifi didn't work for half of our stay.

wifi connection a bit weak.

information provided upon check in about the hotel, hours for breakfast, wifi password etc

a little noise from bar next door on two nights. shower didn t drain well.

laundry is incredibly cheap and efficient

and the breakfast super

staff is wonderful and there was a solid flavorful breakfast

friendly staff, excellent variety of delicious breakfasts

wifi was good, however spotty at times. it took a while to find the best areas for connecting.

are the staff perhaps the most helpful, friendly and responsive group i have ever met there is a laundry across

laundry in front of the hotel

thanks to the wonderful staff who helped with our travel arrangements and took care of the laundry which we

no laundry facilities on site but a very efficient and good value local laundry just across the road

the laundry was facing the hotel so we dropped the laundry to them and they brought it back for us

laundry service available, dropped off 5kg and returned cleaned and folded the following day

the first evening and without issues we were relocated to another room) - nice rooftop to have breakfast in the

no coffee machine or coffee to far from center bad wifi bad soft bed

we were having breakfast, the girl who i believe was the cashier, attended us but with a bad attitude, like if

nearby everything, breakfast was good, people super friendly and very clean.

breakfast was basic, it would be good to have an option of different hot drinks and the toast was

we found the breakfast quite light and ended up eating a second breakfast every day

breakfast was authentic and made fresh every day

really accommodating with the breakfast (i

breakfast was okay, nothing special.

had everything needed from lots of water (and not plastic bottles, thank you) to transportation, laundry and

the hotel did not have self laundry in the facility- that s it

helped us book taxis, got our laundry sorted, gave us recommendations for local shopping

my room had a kitchenette, sitting area and nice outside patio

breakfast was filled with choices of fresh and dried fruits, cereals, yogurt, eggs upon request and

amazing bar staff, felix gave us a mescal tasting and was really knowledgable, so we didn t need to even

the breakfast is served from 7-11 on the outside terrace which was lovely

also the bar service need improvement

amazing welcome, super helpful staff, fab rooftop bar and great setting for breakfast which was lovely

great location and good breakfast

the price was good. the wifi was good.

gym equipment is not in good conditions. not accessible for impaired people.

bed, extremely clean daily room service, good location, and interesting concept

wifi went out the 2nd day of our stay and never came back on.

the breakfast could be better.

i had to be outside my room / in the common spaces for the wifi to work

arturo is super friendly, the location is right at the heart of oaxaca city and they cook breakfast for you

the loud music from the terrace bar at from the bar next door!

superfriendly staff, excellent breakfast

terrace, and my private terrace wasn't so private after all as the public one connected to the bar was next door

the rooftop restaurant serves a beautiful breakfast every morning

location is perfect, right at the city center with walking distance to many good restaurants and bars