beach location is excellent, the pool area is very nice

phone, no wifi, no toilet seat, water in the shower does not drain properly, shower is rusted and lacks a

wifi never worked and no food or drinks being sold or served

to use cause the water was green, the chairs broken and dirty, there was no restaurant, and no spa (there is

staff were very friendly and accommodating in an early check in

has a pool and rooms are very clean and parking ability was inside the property that makes it

has a pool and rooms are very clean and parking ability was inside the property that makes it

loved the outdoor kitchen

it s a little home away from him with an outdoor communal kitchen, lovely pool, garden and hammocks, and it

the wifi worked well

to beach, quiet, secure, clean swimming pool

rooms were comfy, i had good wifi, the tv worked well

cynthia booked massages, dinner reservations, taxis, and had laundry service prepped for us

for 4-6 people and there were just 2 of us, so we opted for a smaller (though still large) pool level unit

beautiful room, convenient location, lovely pool, friendly staff.

convenience, amenities, cleanliness & up keep, beautiful pool, calm, relaxing, quiet & fun

we had pool service everyday

next to pool for a little bar and restaurant will be great just didn t know that was happening during our stay

the pool is really very nice

a negative for me, but it may be for some - no tv or kitchenette in the room

no kitchenette

physical structure of la villa luz makes wifi coverage spotty at times

hotel beautiful units, we stayed at a garden suite the continental breakfast was good

breakfast was wonderful and so was lunch and dinner

poor wifi in some rooms. public areas was working well

beautiful beach, good gym, perfect pool, the beach furniture was a little bit disappointing the service is

beautiful beach, good gym, perfect pool, the beach furniture was a little bit disappointing the service is

no laundry bags in room - needed to go to front desk to get bag and checklist then take to room,

we were located in a room near the laundry: too noisy during all the day.

friendly staff, nice pool, drinks and breakfast included in price, located right on playa ropa.

wifi basically sucked; i think they have connection limits on all the routers so getting one of the

the pool was incredible and the ocean and beach are literally steps away from the resort

the pool was very nice and

i showed a picture of our reservation clearly showing wifi, ac and breakfast included

hotel is perched on a hill, terraced with lots of stairs to climb to the pool, the beach, reception, etc

wifi was inconsistent, we had to fill a plastic pitcher with fresh water from the restaurant which

great breakfast and overall service at the restaurant

might provide an alternative for evening meals on the night your kitchen is closed

the kitchen is not ideal for cooking much but the restaurant breakfast was reasonably

beachfront location, large beautiful room ,incredible patio with dip pool and outdoor

ocean view one bedroom has full kitchen

happy hour in the pool bar 3-4

incident: we ordered room service and were waiting for it at the balcony/terrace of our suite, a few minutes

and an awesome gym with inspiring views - this exceeded my expectations

once we went into the pool, two minutes later they came with iced water to help us cool down & hydrate

our balcony at room 3 fario was a wonderful view of the pool and sea

property, gracious and attentive staff, great wifi, and beautiful rooms

the room we were moved to the next day after complaining was better, but still quite noisy (laundry starts up

the pool and restaurant

breakfast was delicious and priced right.

friendly personnel and good bar service

breakfast is included and it s very good

chairs in the entrance beside the pool would be nice

clean place with comfy bed, pretty good location, well equipped kitchen - and terrific hosts

location of our room was right in middle of property, and anyone having breakfast was right at our window, as

didn't have breakfast here as there are so many good restaurants to try out in the area

breakfast was okay, nothing special for the price

kids got noisy in the pool several afternoons

breakfast was fine. location is great.

location- close to beaches, restaurants and laundry organic coffee awesome.

spoke english, the room was very large with a kitchenette and a balcony, the place had a clean pool, and the

kitchenette in room, pool, ac

were large, plenty of room, small kitchenette was great

a small but efficient kitchen area and a nice balcony for our morning coffee

commercial laundry at the entrance makes booking a room on a higher floor advisable

in front of the hotel were five parking spots which were always occupied by customers from a laundry service

laundry downstairs, sharing space with the lobby

the laundry on the ground floor is very convenient too

the few days i was there there was construction in the laundry on the first floor and at 8:15 each morning

food was delicious and everyone was more than accommodating throughout our stay with directions, laundry,

calling a taxi, room service, issues with cable

the infinity pool was wonderful

very clean and well appointed room with 2 large double beds, tv, wifi, fridge and tub/shower in br,

free bottled water bar fridge bath robes , face clothes our room had a cold water jacuzzi , very nice in the

staff were very attentive and even did some laundry for us as we are in a long trip across mexico

great laundry service

this is not a place that is good for a long stay, as there are no laundry facilities here

wifi was good in half the room, wouldn't work in our bedroom

there were tiny little bugs in the kitchen, on counters/walls

wifi is so weak you cannot download anything from the internet

location!! air-conditioning wifi

basic room with everything needed and good wifi

location super, little traffic noise, good a/c und wifi

some services were sub-par like the ice machine and laundry, but in the end i always got what i requested

at night a gas smell exists because laundry sistema is not good

party party party being given a room above the laundry room where the wash and spin cycle went to 4am

our room was warm and noisy cause it was located above the hotel laundry

room was next to a laundry that have a broken dryer making loud noise 2 am to 6 am every customer on the same

like the park like setting with pool

pool was very unclean, at our arrival which was late afternoon

at each other from balcony to balcony, and scream at each other from their balconies down to the pool area, the

the pool and grounds were kept up really well and the staff

pictures it looks really pretty; but this hotel needs maintenance, and a lot of maintenance; the pool area

the family next door woke me up every morning before 6:30 screaming and playing in the pool, screaming from

the swimming pool is great refreshmenr when chilling after surfing

kitchen basic but perfect for what we needed

place is great, i would definitely stay here again, i love the bungalows and the pool area