parking lot

so the property is pet friendly

spotless! friendly staff. on-site parking. i felt very safe.

front desk unfriendly and breakfast isn t good !

the breakfast

the wifi was weak, the breakfast buffet was very poor compared to previous visits

they have no camera for the parking lot and they don t pay somebody to take care of the cars

parking is free but no security guards

hotel was very clean. the staff was very nice and helpful. room service was excellent.

fault was hash browns at breakfast were cold, none of the dishes holding hot food had any heat to them so hot

lines to be served at the breakfast buffet

enjoyed my time in the pool

good swimming pool with warm water. good breakfast.

pool rooms everything

the hotel was very clean and the view of the pool is great

the gym is so small and they don't have almost no equipment

liked the location, nice swimming pool, fantastic traditional mexican breakfast (attracting lots of locals as

wifi was almost non existent. air conditioning barely worked.

the breakfast hours start later than usual so you may want to plan ahead for that

laundry facilities, pool and ac

cleaning services were late all the time and laundry services made several

on google and call the front desk from my cellphone was because we wanted to take a shower but room service only

no vallet parking or stuff who is supporting for the bags. service was missing on the pool.

the temperature of the pool

it has a casino and the restaurants are very good

the pool was wonderful and the restaurant

think there's anything that could've been better everything was awesome, the terrace and the pool everything

it s the room i was given - in the bottom floor next to casino and pool so noisy

it s the room i was given - in the bottom floor next to casino and pool so noisy

the included breakfast was awful

breakfast starts until 8am and we were hungry

leaves and more things) the inside pool was just not clean (and it wasn't because of the relaxing spa salt in

internal swimming pool was fully booked and can be blu be accessed if you buy a spa treatment

our parking lot was dirt/mud (raining season) so you can only imagine how bad it got and add to that a

the breakfast was useless. all sugary cereals.

they borrowed an iron and offered a simple breakfast.

the breakfast is simple

it doesn t have wfi at all it didn t reach our room. please don t include wifi

you can hear everything from your neighbours (door slam, phone vibrate) carts get dragged into parking lot 3am

old character good breakfast buffet

parking is a little hard to locate but staff helped direct me and i was in secure underground

breakfast was plentiful!

pool water was unbearably cold!

we heard loud music in the middle of the night, after 20 minutes i called room service to deal with the

and comfortable, good wifi and one of best showers in mexico

the parking lot is aproximately 5 minutes walking far away of the main building.

tight parking lot

i think there's something wrong with the ac and i don't know if there's a parking lot

the view is super nice, the location is the strong point. room service was on point.

also breakfast is included

parking was a problem at first as there is limited parking but the staff was quickly to accommodate

free parking,best location in town,good breakfast

the breakfast was great, the location ,staff all wonderful

the breakfast was good. the room really clean ,the lobby really nice i definitely will come back

great room service but with plastic plates and cups

the pool area is great walking distance to downtown comfy

wifi was terrible, usually unusable

well located and free parking, amazing roof top with pool and views of the city

enough elevators and parking lots

and lastly, i didn't like how far the parking lot was away from the hotel

organized, the group was very happy, easy access to everything, clean and friendly staff, the bar and restaurant

location was horrible there's no parking you have to drive far to get parking walk back and what it looks like

the suite comes with no kitchen utilities and they had a very limited selection at reception

only improvement could be to provide basic supplies for the kitchen

spacious and clean room with good ac and solid wi-fi. closed gated parking.

bed and breakfast were.so good

parking

breakfast was amazing!

the breakfast is good and tasty, the cafe de olla so delicious, l recommended

kind staff, indoor safe parking and quiet rooms

the whole staff and the complimentary breakfast.

front desk service 24 hours and included a garage parking for your car

at breakfast was very friendly and tried hard to make sure we were being well looked after

stayed for a week and the free breakfast was very good

full service hotel breakfast included every morning cleaning your clothes for a very small fee on the hotel

grounds and pool are wonderful

at the bar axel was friendly knowledgeable and pleasant his manager pilar bent over backwards to assist us

a lot of variety in the continental breakfast

the bar staff were brilliant. very friendly and efficient.

wifi in the first room and the smell was really bad

safe parking inside

we left the hotel to find a breakfast restaurant

other than a very average breakfast the hotel offered no food beyond a vending machine

everything was great including staff and breakfast

were insects walking around and in the breakfast table where the foods were located/served

free breakfast lication

breakfast choices were very good

maybe they can do better, cause there are no many option around to breakfast.

light breakfast included in price

unreliable wifi

to small and bad breakfast to expensive for what you get

breakfast was definitely the high point of the stay tasty, great variety of local food, very

breakfast was good, room was clean, bed was big, covered parking was fantastic

cool themed rooms and restaurant, amazing breakfast (and food overall)

was good, room was clean, bed was big, covered parking was fantastic

cold pool!!

the included breakfast was delicious, offering many options, and provided a great opportunity to try various

breakfast was amazing they have a buffet so there are options for everyone, you pick the size of

leak on bathroom and the room they gave me was to far y had booked a room that said garden and pool view y had

breakfast was delicious and nice layout

secure and guarded parking

good parking

plenty of indoor parking

very much poor wifi

the wifi service didn t work all the time

staff, beautiful hotel, delicious breakfast, nice parking, very relaxing

the breakfast buffet is absolutely fantastic

poor wifi

renovation, so it might be a bit noisy, but for the most part, its a nice hotel, with working wifi and hospitable

the pool is perfect for relaxing in the afternoon

rooms clean and room service lady was very nice and helpful

the cleanliness, and the pool.

i liked they have their own parking lot, yet, they dont have security

front desk persons and dusty bar and ignorant lady work there etc....absolutely

breakfast included

the breakfast is terrible

great location for going to feria de san marcos because it is a walkable distance and it has free parking

i like that they offer free breakfast.

location and the breakfast had a wide variety

breakfast, great receptionist

breakfast had a variety of everything

the breakfast was underwhelming

the rooms with 2 beds was for my niece s family 2 adults 2 kids

i like that it had a big pool i like the room service every very clean

beautiful hacienda style and large rooms and large pool, great food!

pool hours

swimming pool was with some leaves or dirt and could not enjoy it

breakfast was not included but starbucks is just a block away from the hotel

the staff is friendly. liked the early check-in, and breakfast is good.

friendly staff. good breakfast. clean facility.

the parking area is very safe and they have someone a security person in the parking area

nice pool side, the other less.... the rooms are quiet big and comfortable,

pool.

wifi was very slow. i broke my stomach by eating hamburger of room service order.

breakfast was good.

breakfast was poor and the pool was out of service. bar in the hotel close very early.

valet service, somewhat limited selection on the morning breakfast and no convenience store close by

staff was very nice. room very good. very good breakfast.

pool is very small

free wifi. free and secure parking. breakfast included in my rate.

hotel to stop in our way to barra de navidad,very clean room and also good hot breakfast,we will come back next

dint stay for breakfast i don t know

also they had great breakfast for free

the breakfast.

wifi was very good

the breakfast does not have a vriety of foods, but it is good and convenient

i had to say a con for this hotel is the breakfast

breakfast was good and bed

the breakfast was good. they didn t have it fully stocked though.

no wifi

it has a beautiful warmed pool and nice patio area

comfortable room, comfortable bed and good breakfast. i would recommend to stay here!

restaurante, pet friendly

good breakfast and friendly staff, quite and secure location.

was clean, pet friendly, very well maintained and the staff were fantastic

they also have laundry area to take care of our clothes by ourselves

things: it's far away from downtown, the pool is not working, but the worst thing is the parking lot

things: it's far away from downtown, the pool is not working, but the worst thing is the parking lot

people with room service just left dirty dishes on floor and were not picked up right away

the pool was closed for repairs, but otherwise it was a great place to stay.

laundry sign, should clearly specify how many coins are required per type of wash style

one of the things i really enjoyed and the reason i booked this hotel was that it has a laundry facility i

laundry room does not specify the amount of coins required for each type of wash

very sparse breakfast

the staff are too kind and breakfast is delicious

breakfast would have more options with neutral food, not only sweet desert or cookies

i did like everything, service, breakfast price

breakfast is nice

breakfast needs a bit more options. coffee is luke warm not hot

the breakfast was wonderful

everything was super clean and comfy! the breakfast buffet was excellent!!

i really like that the next morning we had an early flight and we had a shuttle ride and they even had a lunch

in the morning, the staff was very flexible with the schedule breakfast and very friendly.

there are plenty of restaurants across the parking lot

the pool was not open till 11 am even they mention 9 am opening time