i was disappointed that the kitchen was only a cooktop and no oven

cleaner didn t replenish my coffee packs or clean the kitchen area

pool was nice. breakfast was good.

i booked a handicap accommodating room i didn't receive that i was put on second floor i booked a kitchen room

we had a kitchenette, but no pots, pans or silverware

we enjoyed the pool, dining area, laundry, exercise room, and the complementary coffee, fruit, water, and tea

so they did helped me call booking and trying to give me a hotel that has a pool for the kids

from the front desk to housekeeping to the breakfast worker all were very nice

swimming pool and spa was great.

my kids had fun building muscle and getting exercise

staff, good breakfast, convenient aminities with laundry and poool for the kids to relax after their tournament

pools closed ice machine broken laundry facility out of order no sausage links no bacon

smoking weed in the parking lot

indoor pool water could have been warmer

wifi worked better than any hotel we stayed in before

parking was minimal and when i co

has pool and laundry room, although pool was closed

parking was good and free

it had a kitchen, refrigerator and the sink like home and dishes already to use if we prepare our own food

also pet

a computer screen and a man literally pulled his pants down and peed by where we parked in the parking lot

internet connection poor and laundry facility not open when needed

laundry facility was unavailable

i didn't like that there weren't enough breakfast options.

the parking was dark and facility didn't look safe

even though we got a no smoking room the room smelled like it had recently been smoked in.

laundry u could wash ur clothes

and the public amenities will reopen so people can enjoy the spa, gym room and the swimming pool

the guy office next to the gym he was very nice also

choices for breakfast were limited, parking for handicapped limited

plus give it a 10 star points, because of the pet friendly place to stay and carry your pets with you

due to covid 19 no grills but the pool is open (limited 6) great front desk service

other places cheaper- i say so i m staying at residence inn- my grandson vouches for the indoor pool

didn t like the frying pan in the kitchen, it was very hard to clean

nothing i didnt like maybe parking avail

suite had actual doors to separate and close off the 2 rooms; ideal for putting your kids to bed and being able

cases on pillows no complimentary coffee and no cream or sugar overnight staff not allowed in laundry to retrieve

breakfast ok, for us motel: fresh apples, fruit juice, coffee, waffles or white bread to toast,

bare have channels to watch nothing for the kids to watch

room looking over lake behind parking, lovely inside rose garden, just near shops and off main road

we didn t have wifi connection in the room.

my room was near some machine that was on all night maybe the laundry

dryer in laundry scorched one of my shirts, clearly the thermostat didn't operate properly as i chose a

wifi was weak and would constantly kick you off every 5 minutes so when the tv was clear you still

the bar only open from 5-9

expected the breakfast to be continental breakfast

has laundry facilities and restaurants inside the hotel, staff always friendly...helpful..

the pool and especially for the young lady that check us in and out today.

didn t have to leave the hotel to eat, bar restaurant and ihop for breakfast all on site

dark parking

the wifi is terrible, could not use it the whole time we were there

old furniture, noisy laundry across hall

very friendly guest laundry swimming pool and jacuzzi very clean good breakfast restaurants/supermarket really

the laundry room only had a washer and dryer

jets of spa very weak, maybe need cleaning or adjusting

was clean and super close to the casino, so the walk was quick.

laundry room a big plus

location and pet friendly!

breakfast was very nice but the meat (looked like thin patties sausage

spacious, comfortable, whirlpool spa tub was excellent. continental breakfast was delicious.

the kitchen area was so clean and great

the breakfast was good and stuff was nice

very good breakfast. grab bars in bathroom.

the hot tub was nice but they were letting kids play with lacrosse sticks and tennis balls in the pool and i

parking on the premises was convenient and free

was no room service we requested the bed to be made and towels to be replaced and were told to pick up the

laundry facilities were broken

one of the reasons i choose this location was because their site advertised coin laundry on premise

internet connection was excellent, facilities to do laundry and iron your clothing, good air condition system

water was leaking from the ceiling in the laundry room

wifi difficult to log on and didn't work with my system

i like launch and have laundry facility

the guest laundry which is a plus that they have a guest laundry but they need to put a couple of folding

a laundry bag in the closet would have been great.

laundry soap vending machine didn t work

paulette from laundry and housekeeping is an excellent employee and a big help, she goes above and beyond for

underground parking. great feature when you are on a motorcycle. laundry available.

desk female staff member was rude on check in as well as when asked about laundry facilities

very clean, nicely kept, comfortable, loved the laundry facilities too.

room was next to the guest laundry facilities which made the space directly outside my room a common area for

have maybe some muffin we leave very early before breakfast so we don't really get any

in her defense, she was doing laundry in the laundry room

pool was closed, laundry room is where you eat breakfast at.

lots of breakfast choices. very quiet and close to everything.

booked for a king size bed with a spa room,but when i got there a little after the room wasn't even cleaned yet

breakfast was everything , the gym help me catch up with my cardio, & the room was very comfortable and clean

staff, no valet parking for huge parking lot, no room service, no housekeeping, no laundry, expensive poor

from staff not being friendly, having to go down the hallway in the morning fighting the laundry bags and

casino was great

no room service

the spa suites is a must do. very nice wifey was super happy

rooms are old, wallpaper peeling, seedy people there and in the parking lot

i understand it was a smoking room and they're not the greatest, but the overall presentation of the room was

polite friendly staff. ample parking. central location in a good city.

pet friendly is the primary reason for choosing this hotel

to location; first google directed me to the city parking lot for their garbage trucks, then to the police

we didn't have the continental breakfast, however, they had many choices and the coffee was fresh

breakfast was a continental one. no eggs..

i had a tough time getting the curtains to cover the bright light in the parking lot, but i was able to make

breakfast included which was a plus

parking lot small building small its in a cramped in spot

stayed one night. was clean, pet friendly, quiet. great stay.

2) that there were no outside patio tables, chairs or umbrellas for guest to use other than pool area

the pool and the room size

parking was great

location, pet friendly, friendly and helpful staff

had room next to laundry room and laundry room. very noisy!

appearance, location, parking, safety, comfort, guest services, foods & drinks, room service and a host of

no pool no coffee in room

the room was nice. parking was ok,

breakfast was very good and the room was clean with well appointed amenities such as a microfridge,

would have been nice to have some form of entertainment, however there was bar downstairs and it was open

location was fantastic for our needs. loved the pool and spa

close to casino

fitness room was quite small, and the pool looked a lot bigger in the photographs which was

that i didn't have more time to enjoy the pool and the workout room.

rooms, no pests, good hot and cold breakfast, washer and dryer with laundry for $1, and friendly staff

the late check out and hot breakfast

the pool, the bed and the breakfast.

gym is not accessible. they are renovating it, so hoping that is done soon.

location and pet friendly for a reasonable fee for two dogs.

trash in the pull-out sofa bed, smudges on the mirrors, and a mystery liquid on a surface in the kitchenette

the pool and fitness center

the locate was fine, the breakfast filling and the staff wonderful.a

easy check in, clean, location and breakfast.

truthfully, the breakfast was fantastic, including the coffee and juice

the hotel has a workout room, a pool, laundry rooms, free breakfast and beautiful rooms

the hotel has a workout room, a pool, laundry rooms, free breakfast and beautiful rooms

the kids had a great time in the pool

the pool is also always a hit with my kids

the breakfast was delicious and liked all the choices