the pool has potential to a small renovation.

location, wonderful spa and pool overlooking the valley below

location, wonderful spa and pool overlooking the valley below

pool requires some maintenance and the beds could be more comfortable

couldn't book more than one spa treatment for the same time

activities that you can partake in and when not doing an activity you can relax by the wonderful pool

wifi is very slow, it's a satellite connection that is not strong enough for the guests

the pool is a good size, nice temperature and has a shallow section great for young children; our 1

to get breakfast on sat

getting room service to answer was a pain

aircon rather loud for my ears and gym needs upgrade

were there for a conference and really disappointed in the hotel, the breakfast was really poor and the staff

paid extra for breakfast for my three nights

the wifi didn t work at all so they shouldn t put wifi as a facility

wifi never work,was not clean the room, need bed blanket , but i like the ubication i recomended

secure parking

wifi was poor.

bathrooms need a little bit of maintenance. wifi didn't work in the rooms.

clean and comfortable, good wifi

gym was fair

broke into my truck in their locked parking garage

pool was super dirty. you have to recharge your key twice a day.

was not clean the room, around the pool there were rats right where the kitchen is

lift was broken, the pool was taken over by pidgins

the room , the garden , the pool

the parking is secure and 247

it s a basic traveller place, has parking, and is in center of town

was no wifi in the room, we went out for dinner and upon coming back there was a huge cockroach in the

room service

the wifi signal is not consistent. it is only stronger right at the lobby area.

the breakfast at the restaurant was good but we ordered extra because it didn t include a lot

big pool but not maintained and kids cut their feet on pool

the rooms are clean the pool is big the food at the restaurant good

the hotel is really nice, the swimming pool is very comfortable and opens until 10pm!

location ac prep when arriving to room included breakfast

very clean. very quiet. staff very friendly. wifi quiet fast

the wifi works really good and there is free coffee

the shower was dirty and it had stain the wifi was pretty bad

so my expectations were low, but the room was a great size, the bed super comfortable, and the wifi more than

wifi connection too slow and bathrooms not very clean

very peaceful, the garden and pool area very beautiful for sitting and relaxing

enjoyed a beer by the pool in the evening and it was magic

the wifi is awful.

the pool was clean as well as all of the facilities

wifi in rooms is not so strong, but it is strong in front receiption area and outside in courtyard

the picture of the gym is false, the gym is located in the laundry with no fans and is badly ventilated, you

a lot of pork products at breakfast

nothing just that they include breakfast

clean, the rooms of 4 people with single bed are comfortable and the buffet breakfast is

disco bar is not noise insulated

pool was great. breakfast was excellent.

pool, with a perfect location for us on the collectivo route from ciudad hidalgo

dirty and bad breakfast

swimming pool in repair ! poor breakfast....

we like the large pool and the large room with comfortable king size bed, the air conditioning is top notch

is simply outstanding at his job and will hook you up with the best local knowledge, and have breakfast on the

exclusive parking lot, the ac doesn t work good, and can t be let cooling your room while you re away

people, the place was very clean, the beds were very comfortable, good value, good location, the breakfast was

breakfast is served in a small room with little place to sit

breakfast on sundays is poor. no elevator.

very comfortable hotel. close to the mall. great pool.

staff, breakfast choices, connected to a nice mall, hospitality, the pool, the location, the value

great breakfast

gym is super small, and the tiki area at the pool was not working during the day.

excellent location and delicious breakfast included.

the laundry self services is very useful

the laundry

breakfast was included but instead of a buffet you have to awkwardly point at items behind a

design, located relatively far from city centre, breakfast was okay, security person at the parking lot all

putting espresso machine in the breakfast area would be great too

their parking is shared with a number of restaurants and it does not feel safe at all, lots of people

smell in the room no parking sometime because there are a lot of resturant, parking available after

didn't get to use the pool etc but the hotel itself was beautiful and the staff were so friendly

also, the breakfast very

breakfast is good and fresh