the pool wasn t opened or cleaned

the hotel staff is very nice and the parking is plentiful.

it was conveniently located with parking near our room

caution tape in the parking lot.

booking says pet friendly:

the pool was big & clean. the beds were comfortable. very calm & quiet environment.

close to a lot of restaurants,, beds comfort, breakfast

the weak wifi

pool was closed

wifi was messed up we had to use our phone hotspot for the game system

pet friendly

our only complaint was the indoor pool was freezing cold and not heated at all

the pool area and whirlpool were great and the gym was comfortable and had the essentials all in good

comfortable & clean. big tv with lotsa choice channels. big breakfast

breakfast in the morning. the coffee station. the room size.

quiet, easy access to laundry room

alarm goes off in the middle of the night and everyone gets evacuated for over an hour, dirty laundry room,

blankets laundry machines didnt work properlycharge you for every little thing

i liked the staff friendly. laundry on-site very helpful.

the wifi is awful.

laundry on every floor would be helpful

pool was so nice

i think it was warm enough for the pool to be open, my daughter was disappointed it wasn t.

staff super friendly! pool area clean and relaxing

it s convenient location, easily accessible parking, and friendly staff

location, gym was fantastic!

basic coffee creamer. that is every hotel but starbucks is across the parking lot.

the breakfast could have been a little better if everything wasn't

the clerk was understanding and told me i d have to take breakfast back to my room

terrible wifi

bagged breakfast was very disappointing!

parking was convenient, accessibility to services also really great

breakfast was awesome! staff was awesome as well. everything was clean and in good repair.

the gym was beautiful and the overall room i stayed in was amazing

the breakfast and only 1 washer and dryer on 1 floor

someone decided to do laundry up until 1130pm

because of covid no breakfast was available

lack of an outdoor common area aside from the pool.

parking lot had weird tar like material on it - dogs picked it up on their paws and it was hard to

web page states you have a pool, the pool was not open and when asked the staff was rude and refused to compensate

inside , i could see the laundry area from the entrance open, cigarette smell everywhere, all just looked unkept

location was convenient to our kids home.

breakfast is minimal

only complain was one smartphone would not connect to the wifi

only thing was the breakfast wasn't very big and what i didn't have just wasn't something i would eat again

laundry room was nice to be able to use

laundry on site, location

breakfast was all nutrigrain bars and some youguet and oatmeal

free breakfast was a complete 0 and my tv didn t work even after the staff came to fix it.

very clean and modern. loved the grab and go breakfast. perfect!

continental breakfast (due to covid19---otherwise it would have been plentiful

there may have been more as the kids were the ones that found it as they were playing in the room with their

loved parking outside room

we didn't wake up in time for breakfast, but when we were checking out people seemed to really be enjoying it

all in all not a great experience for my two kids

location, pool and cleanliness.

parking wasn't really very good but i'm not sure how you could improve it with the limited space

breakfast was wonderful; room was clean and amenities were appropriate. wifi worked great too.

ample parking

breakfast and front desk staff

forgot to pack our laundry bag, a plastic bag for dirty laundry would be nice

first floor rooms open into parking lot.

people were lingering in the parking lot until very late at night

the early check in. pet friendly. no extra cost for pets. reasonable deposit

was rude, room was not clean, mini fridge and microwave didn t work, wifi didn t work well at

we were put in the very back of the property next to the walk way and the laundry room

room smelt of cig smoke due to being next to smoking room with a chain smoker

the room was non-smoking, but everything we returned home with still smelled like old smoke from the room

the non smoking room was way nicer than the smoking room(which was expected), but important for my children

the pool was still open and very clean

base and spattered shade ( i left a note for housekeeping, but it was never cleaned ); and the laundry facility

not a family or pet friendly area

people hanging out in parking lot

breakfast bar was mostly gone by 7:30. parking lot was a little tight.

not much of anything actually. no smoking room had burn holes in linens!

kitchen floor was dirty

bed was very comfortable, the kitchen was so unexpected

no breakfast in the mornig due to cv-19

the lady at front desk the kitchen

my kids like the upstairs and downstairs

warmly orange-infused water upon arrival on-site laundry, fitness center, breakfast, clean comfortable room,

ite) was perfect for me and my kids

work area and kitchen was very well laid out and appealing

i wish i'd had time to enjoy the pool - but the outdoor seating was lovely and such a nice touch

ite) was perfect for me and my kids

but for using the laundry machine, they gotta have enough coin to exchange

everything-nice laundry area, great complimentary coffee & condiments

rooms were very clean and spacious. live music at the bar area

the pool, the gym, and the staff was always friendly when walking out or into the building.

at the front desk went above and beyond to provide an excellent check in experience when the bar was closed -

breakfast was outstanding

we came for the pool. the pool was excellent

parking was a challenge with a u haul and trailer.

i wish the pool was open

breakfast is really a joke, no cups for water in the gym, and just trash in general along the hallways

attendant at breakfast was exceptional

cold breakfast

that i had to keep asking for pool towels because there was none in the pool area

staff, breakfast

parking lot was dark, but did have the surveillance tower for safety.

size of my room, laundry facilities, lounge area. staff was friendly and helpful.

it was wonderful to have a laundry area

to the third floor meant we couldn t use the laundry facilities (we were here for a sports tournament)

clean enough hallways, elevators or public laundry room

the price for the pet stay at the hotel should be a little cheaper

the attention to detail in these suites, laundry center, business center, pool & convenient location are huge

having a whole kitchen with counter space was fabulous

it was more affordable than other hotels in the area and pet friendly.

isnt all that close to food, but you dont really need that in this hotel with the kitchen setup

the breakfast was great as well and my kids really enjoyed the pool

then there is no on site laundry to wash our uniforms

need a guest laundry

of staff to meet our unusual needs, mainly a very early shuttle to the airport (0500) and extra free parking (

not realize the entire hotel is pet friendly

extremely affordable airport parking they'll order you a free uber to/from airport if needed after shuttle

the gym was difficult to locate, but clean and very open once found

must be a laundry issue

the breakfast was awesome. a lot of food, nice variety and delicious.

i think the only thing i could say in my opinion is that there was warm pool water if i had to think of something

cold pool

always friendly stuff , easy to check in , free water , pool , snack bar, amazing breakfast

pool, great food, wonderful setting

the bar and restaurant have been delicious, the staff excellent and the pool refreshing

easy parking and friendly staff

no room service

the hotel was very accommodating in sending the shuttle to pick us up at the airport well after the normal

wifi was out for the most part

breakfast was good and my stay was great!

great shuttle

great place to stay clean room and my kids loved the pool

the shuttle driver, thomas, was the best! give that man a raise.

laundry facilities were very dirty and bathrooms too small

room shared a wall with the laundry room

laundry on site.

the pool and the guest laundry room was clean and easy to access

breakfast. central location. good value for the price. clean. laundry. clean pool.

guy was doing body work on his car in parking lot - installing new fender

3) there were no cups, saucers, plates or silverware in the room, though the kitchen was ready to use

convenient had laundry

they even neatly placed my friends dirty laundry into a bag and set it off to the side

noise was loud, dirty in stairs and elevator, loud people on floor, 2nd floor vending machine and laundry area

mattresses and pillows could have been better quality; and i wish they served some type of breakfast meat; bacon

wifi didn't work

lexy miranda laundry

extra bedding for pull out, no shampoo, no lotion, and no laundry bag

my kids loved it

there was a robbery in parking lot

the parking lot was quite full but we found a good spot.

all on light fixtures z dirty doors and wind does, gym very muggy and hot inside of room, equipment is broken

no towels, utensils, cups, plates in kitchen

i liked that the ac stayed cold and went down low. i also liked the kitchen and the cubbies.

laundry facilities were unavailable due to renovation.

the full kitchen and refrigerator were nice to have as well

then the pool was closed for maintenance all weekend

the breakfast was outstanding

the pool, and the kitchen in the room

there were great laundry facilities too

our room was next to the laundry room

laundry facilities were broken , only one floor with a washer and dryer that didn t work

bathroom had hair in it, the ice machines were down, the guest laundry was down, housekeeping stole some of our

there was only one laundry machine and it was always busy

a complimentary washer and dryer on-site which is good for traveling for long time and need to do laundry

the free laundry room was a bonus

laundry is free

was a bird that dive bombed us every time we walked our dog at the end of the parking lot

hige suite with full kitchen

we didn t use the pool because the weather was too cold but overall it s an awesome hotel

great staff, well appointed rooms, free airport parking, free airport shuttle. excellent value.

pool closed

only complaint on the stay, the parking lot lights weren;t working made is really dark out there

the shuttle is also great

only frustration was the laundry had one washer and one dryer

nice and friendly people at the desk. clean rooms, comfortable beds. and a great breakfast

parking lot was kind of messy. (trash). there were some construction workers smoking pot

no breakfast and slow elevator

semi s in parking lot and sticky floor near orange juice dispenser.

no laundry supplies or caffeine in the canteen

beds comfy pool and outdoor area was nice gym and laundry were good

laundry room had only 1 washer and dryer

loved that it was large pet friendly

claim to be pet friendly

spa was wonderful, as was the patterson restaurant

no valet parking, no pool. but parking was close by

it s not closer to home (and i didn t have time to go to the spa so hopefully next time)

stayed for a one night getaway for july 4. pool was nice and we ate at the attached restaurant.

i wish the pool stayed open past dusk, it s beautiful at night and well lit.

it had a kitchenette and a place to do laundry.

loud kids and laundry out of service and takes your money.

bloody pass on laundry room

the laundry room never worked

and the laundry room really comes in handy

more snacks and laundry room needed i like it here

i was told pool and fitness center had been closed for several weeks and there were no public laundry facilities

very comfortable bed , convienient location and good breakfast

smoking room avalable and the price

rented 2 non-smoking rooms and one of them noticeably smelled like smoke

its quiet, and they have a guest laundry room

breakfast is good, and offers laundry facilities, and close to shops and gas station

a little noisy, but i suspect pet rooms are near the laundry, etc. on purpose.

didn t like been near laundry room on the end

i decided after to go check out the guest laundry which was a disaster

although i didn't use the laundry it was a great idea to have one on the floor we were on

hotel was really nice, the furniture was modern, the carpet was clean, and there were laundry facilities

laundry sparse

personable staff. laundry on premises. breakfast included.

being on the 1st first was great but in the morning, the laundry room doors were loud closing, workers in and

pet friendly, but no area for your pet to go. it was a big parking lot.

6 is notoriously pet friendly, and this hotel is pet friendly (i was traveling with a service dog) hotel is

couldn't find wifi password.

no charge for pets was very nice, the reason it was chosen

for a small motel, it was very clean, pet friendly and comfortable!

place felt very clean and the laundry and ice / water area was useful

pool was

had great food at the hotel bar one evening and great dinner at the rooftop restaurant (level 10) another

pool was amazing

roof top bar was closed on sunday

changing elevators .... it was confusing getting from parking garage to room

location was key easy to get into and the parking garage safe spot for both mine and my boyfriends brand new

parking

for an out of town we who has stayed here a few times (with kids) the food options in the area in general is

spacious rooms. very clean. many amenities. restaurant and bar are great. very nice pool.

laundry room was trashed out with someone dirty clothed left in

the laundry didn t work properly either

no laundry facility.

the clerk was doing laundry

no working laundry tho

breakfast place, friendly staff, very clean and well appointed, sliding doors to outside for pet walks

great people working in kitchen a little pricy but relaxing

the room was nice, the pool was clean and the grounds were nice and clean.

the pool was dirty and not opened

pool was filthy which was disappointing, and the coffee bar closed at 10am, which was too early for

room was spacious, you didn t have to leave the property to do laundry and there was machines to get drinks

good laundry facilities

laundry facilities were on sight, plenty of space for the clothes and outfits with the cupboards

$25 per night per pet charge is excessive, and was not clearly stated before my arrival

staff were nice, was clean, and good service i like the gym room

their is a laundry room, fitness gym, diner area, a fully stocked pantry to purchase items from

having guest laundry was nice, and there was an offer using the app to wash/dry for free

the hotel was beautiful, the breakfast was good, and it was close to everything.

were refurbishing the kitchen, rather than breakfast buffet they had 3 entrees to choose from and brought you

clean, convenient and excellent staff and service for breakfast

they served a hot breakfast as described

room was clean, breakfast was good, water pressure was strong, shower water was hot!

the pool is extremely small i think like 3-5 ft..no fun.

facilitates like the pool and gym were also open

worst complementary wifi

had to go to lower level to guest laundry room

the microwave is in the basement with laundry detergent all on the counter top

thing that could have been better was to have a microwave in the room,not having to go down to laundry room to

hotel staff even had quarters for me to do laundry

ready to settle down for the night and tried to connect my firestick to watch current events, the wifi would

laundry machines were taking my quarters- machine jamming and the front desk was unable help

the next morning, nikki checked us out and put our staff in the laundry room, despite the fact that we had a

amazing breakfast with lots of choices. nice swimming pool and rooms are clean

were installing new cabinets and had loose screws all over the parking lot i reported it twice to 2 different

parking is something i look for when booking a place

convenient it is away from stores and also having an on-site laundry unit

liked the gym, onsite laundry, detergent and kitchen pots pans and utensils available to use in your

we took our little dog with us, and it was a very pet friendly hotel

was very clean, never liked the tv layout, also didn't like paying for wifi, didn't like not having breakfast,

was looking for a pet friendly hotel

none of the ice machines worked except for the one in the laundry machine

the laundry could use some improvement.

laundry facilities

ice machine broken, laundry broken, bathroom moldy

not one of the dryers in the laundry room worked and out toilet was disgusting

also next to the housekeeping laundry facilities and stock rooms

parking was not dilineated from adjacent shopping area, not really a problem.

the indoor pool the price and the free breakfast

breakfast was good and the location was awesome

conveniently located. clean. indoor pool

it was nice having onsite laundry facility however it seems there were a number of people not staying at the

we had asked to be placed away from the front parking lot with lights and that didn't happen

breakfast was fine considering covid19

breakfast

breakfast was the only thing that was a little disappointing

there were no laundry facilities either we moved hotels that next night

daughter was very happy the pool was open

not a lot of parking. but the hotel was busy with basketball tournament

the pool was fabulous!

location. outdoor pool.

gym closed down

we didn t try any of the extra amenities while on our stay (pool, hotel bar/restaurant) so can t comment

easy pet relief areas

room were ok and clean but no room service was provided and we stayed for two night.

pool was closed

i would have like a hot tub and free laundry. it took 2 extra hours for my room to be ready.

like to see a change machine in the guest laundry (or at least a reminder in the room that we will have to stop

breakfast was fantastic! the rooms were updated and very congortable. location was convenient.

the breakfast choice was super limited due to covid out of the 5 days we stayed we ate breakfast on the

love the room size. breakfast was good. grassy area for pet.

laundry service required guest to drop off and pickup at front-desk

here for one night but the free breakfast and fitness space worked great for us

but if you have kids, then it's great

outdated, same thing several times a week, the meatball& gravy dish is horrible: also the young kids are able

the only issue i had was the children being inside of the fitness/gym area as if it were a playground

and smelled new -rooms were clean and spacious -beds and pillows were very comfy -staff was nice -laundry facility

laundry room filthy. dead bugs in stairway. coffee warm.

however, there was no evidence it had been there when we came down for breakfast

the free breakfast buffet was wonderful

the pool was small

good internet connectivity and free laundry was huge

the reclining chair. the access road. the free laundry. the free coffee. the cantina.

baby bottles/nipples in kitchenette, beds are too soft for baby, hotel is baby friendly, free laundry washer

laundry room is clean and free to use

love the laundry and workout facilities

finally a lady came out and said she was tending to the laundry

i must said the laundry was very clean

laundry system was good .

very kind. helpful with laundry needs and late night accommodation.

they had one laundry machine and one dryer for the entire hotel

cleanliness of laundry (dog hair in washer and dryer) room smelled like a big wet dog

was pretty good except for the laundry service

love the laundry room !!

natural gas smell from laundry room by back door.

laundry on site

no do it yourself laundry

really enjoyed the bar area and wings were awesome. shuttle bus was also a blessing!!

says wifi included, but you really have to pay for it

the carpet on the 1st floor & elevators were full of pet hair

the breakfast is always good and fresh. the bar staff is always friendly while having a drink.

laundry

laundry was good and employees were very friendly.

guest laundry

trash wasn't taken out of outside hall's laundry room not cleaned, computer always down, no recipes, couldn't

laundry room

everything was nice and comfortable. even the laundry room. quiet. great location.

no breakfast

were some kids running around in the parking lot and lobby

pet friendly, comfy beds and

loved having kitchen in room

glad to have laundry facilities

a lot for competitive sports and this hotel room was spacious, incredibly clean, quiet, and had a kitchenette

location,price,pet friendly and roomy

incredibly clean, quiet, and had a kitchenette which is definitely a plus when traveling with kids

breakfast was good. location was excellent.

then come 6am i discover they put me right by the laundry room

washing machines in the laundry room, they were not in good condition

breakfast was lame

free park, wifi, breakfast is in price

pool location off highway so it was very noisy

to much noise during the day from the laundry room if staying in a room across from the laundry.

we were right next to the guest laundry. it wasn't too bad but it was a little noisy.

cold and old, bed dirty, pillows horrible, put us right next to the laundry room, bed not comfortable at all

clean and gym

love how clean & professional everything was room service was wonderful worker at front desk was very very sweet

free laundry! what a bonus! breakfast was great too.

staff, delicious hot breakfast, and laundry

great breakfast, pool and even laundry room

clean and beautiful rooms. the breakfast bar in the mornings is amazing!

convenient location. new equipment in the gym. food was decent.

easy to get in and out, quiet, the free laundry facility came in handy.

location, great staff, has a inside pool, gym and pool tables

location, great staff, has a inside pool, gym and pool tables

the facility was very clean, loved the gym

wish the pool was outside instead of inside but not a huge deal

the door again & told us to either sit in the chairs or sit outside because they needed the laundry

free wifi worked great. everything else was gross.

no wifi password offered

pet friendly advertised but all concrete in every

no wifi

need more laundry facilities

we did use the laundry room which was an added benefit

fire pit and pool

everything! clean, modern, great staff, new gym equipment, and new pool lounge area.

no indoor pool

having kitchen with some equipments. free internet. laundry.

laundry room on one floor.

i liked the fact it had a laundry room

was old and dated with stairs to room access and laundry and no elevators

there was a laundry room available downstairs, and the location was close to stores and necessary services

i enjoyed the look of the place, it was clean and the pool and outdoor patio was nice

it was friendly and clean and we loved the pool

peace and late check out

the drinks from the bar were over priced

the room was great! the location was great! wonderful gym!

the shuttle driver who took us to our concert venue was so pleasant and polite

the breakfast was outstanding with a variety of food selections

he said he would take off half of our pet deposit and send housekeeping to clean the room

staff was friendly food was good and the bar staff made really good drinks and had awesome service

excellent breakfast, nice pool & beautiful views of golf course. staff was friendly & helpful.

but they placed us on the 1st floor right next to the laundry and maid facilities

listing said indoor pool and laundry room, but this facility had neither of those--i felt tricked

we were handed towels and rags as requested for our rooms so we ended up with a pile of laundry

laundryroom next 2 desk, so u can get what u need

very nice! clean rooms, nice staff, decent breakfast.

one pet per room. never had this problem before. not so pet friendly.

i liked the wifi which comes in handy when traveling with three teenagers

parking pass

clean and acceptive of our small pet.

people smoking weed in a few rooms beside us

the staff that greeted us the room the bed the food the location the interior of the hotel the breakfast was

pool was closed

i loved the size of the spa bathtub. very spacious and the water stayed hot.

spa tub was huge and the bed was so comfortable

i mentioned above, i wish there was an indoor pool for those days that are storming or cold

entire 5th floor smelled like strong mildew or soured laundry

i liked how clean the room was. the parking was very good as well.

the breakfast could have been better.

breakfast was great, can't remember the black woman name but she done a great job on breakfast

clean, breakfast, pool, comfortable, quiet

no laundry facilities which was an inconvenience

do not have any other options for laundry other then dry cleaning which is a additional fee and don't have a

had to ask for dirty laundry bag

pool and comfy beds and hot showers and coffee

it was easy access to get to. handicap parking was sufficient.