room, staff, food, drinks, pool - everything was great, especialy the french restaurant

not a proper 5 star hotel bar closes at 11pm, shower in bath, bathroom doors rotting, a/c old and noisy,

wifi could only be used in the lobby area unless we paid $9 per day per device

we were there during spring break and luckily the college kids had not overtaken the resort

food is so tasty, the staff is great and the morning bartender at the lobby bar is especially great

the wait staff, animation staff, bar staff were great. the beach and ocean were lovely.

the gym was also well equipped

there was a separate pool with a swim up bar filled with little kids throwing soda and other drinks inside the

the snack bar i had to get my own drinks

there was a separate pool with a swim up bar filled with little kids throwing soda and other drinks inside the

breakfast good, location quiet

the room had no wifi or television service and no phone in the room

have 24 hour security, very necessary, it is kept very clean , but that is it, one restaurant for breakfast and

there was no breakfast included like described

pool

breakfast not as expected (you can do better at home)

i think we might have been near a laundry room

many restaurants and pools to choose from. very clean

great room really comfortable, with a private pool and a really nice bathroom

and the property needs small repairs like fixing some doors in public restrooms near the pool

breakfast was descent, lunch options were horrible and the pool bar had one person trying to manage orders and

breakfast was descent, lunch options were horrible and the pool bar had one person trying to manage

we had a cooler with cold drinks and we ordered breakfast and lunch from there and it was espectacular

then i was told it should be $120 for the spa but since i was a solo traveler i would only get $40

breakfast was descent, lunch options were horrible and the pool bar had one person trying to manage orders and

lady ask for coffee said no more coffee but they have coffee in kitchen another person he serve breakfast with

breakfast was fine

breakfast too poor same every day not like before

breakfast was very nice and the coffee was

most of the personal . girls that's clean bedroom . yanneris in the kitchen exepcional

the room and breakfast

the place was clean and the staff was helpful internet was not strong and the wifi did not reach the room i

enough food, when i finished my breakfast i saw customers that could not get served because staff was running

wifi is good for my computer ud83dudcbb, cellphone ud83dudcf1 and tablet ud83dude00

breakfast was poor

the owner was really nice and even prepared breakfast really early for us

nice little pool and great food had the garlic scrimps, yummy

the pool is big and there is a wall around the building, that makes it safe also

the outside area is beautiful with a nice pool, bar and terrace

the wifi doesn't work in the rooms

they have great people working at their hotel, even with love to kids

the breakfast was really cute by the pool with different fruits, cereals, toast, pastries, different egg options

staff, nice room, beautiful bathroom, lovely pool, amazing food, treat you like family

arrive at our hotel until 2am and the security guard happily greeted us with our room keys and wifi

you can easily spend your days at the hotel if you don t feel safe to go outside, because the pool at the

general services, specially room service and breakfast.

hotel was lovely, pool great. reception staff very helpful

the server brought sugar instead and kept letting other people interrupt him on his way to the kitchen

even in the pool

wonderful staff, easy and safe. nice pool and view but no beach

left my laundry bag in the room and called to have them ship it direct to me, but apparently it was never

spa experience was very bad, great facilities but massages are so bad

to all activities and kids have many options to enjoy themself, beautiful casa the campo in la

the beach but new facilities like pool, bar and restaurant make enjoyable your time around.

great room service- awesome hotel employee service-

the beach and pool was amazing

service, all the staff are excellent, the food was very good, the water park was excellent, they have childcare

amazing facilities and the water park is very complete and fun

liked the staff at kids area

the food in almost all of the restaurants, except the breakfast

room service was terrible, disnt get what i wanted. the food is ok.

i got the privilege adults only package, the bedroom is not really big, very small balcony and not jacuzzi

breakfast was good

it s really frustrating trying to order basic tea/coffee at breakfast

friendly staff and the pool area especially the water park

wifi in the room is poor

breakfast very good , hotel cleaned, very goodc cappuccino , swimming pool is big , close to the

breakfast was great, very nice servise and employees of the hotel were very helpful

walk) nice large pool extra large bed parking right in front of reception, very

great pool, pizzeria, clean and big rooms, excellent location and price.

i want to highlight isamar in the coffee shop, teofilo in the il palco restaurant and tony, a bar supervisor

pool only

smokers on the beach, in the pool, inside the beach and the pool, smokers everywhere

breakfast and lunch buffet food was good, but dinner buffet was very plain

there is no wait service at the bar or pool and the bar is far from the beach

the room service was excellent, clean and well put together

hotel was clean , the entertainment was really good for kids and adults , the food was good , it is great place

smoking everywhere, they should have a smoking area as they are a lot of kids and babies around and this was

the kids loved the pool and the aquapark area

the spa was amazing, and 2 of the 3 rooms were comfy