i liked the gym and the outdoor pool,

outside looks great, private parking lot.

parking lot was dark and busy, did bot felt secure

i liked the gym and the outdoor pool,

the pool was dirty the stairs of the pool was broken, they need to fix that too i notice

pretty well know, locals call it the venetian experience in veracruz, its got its own parking lot, rooms are

they had no room service and the restaurant was shot down due to covid i believe.

wifi was a bit slow

cheap budget hotel with clean and large rooms. they made an early check in possible for me.

breakfast was good, kind people clean place parking ok pet friendly is a good option

we appreciated the convenience of having breakfast included with our stay

the staff were nice when i needed them such as when other cars were blocking my car in the parking lot, the

very clean and spacious room, good breakfast, receptionist very friendly and helpful

the parking was convenient and secure

secured parking in a hotel garage

the location is convenient. and the free parking.

wanted a hotel with a relaxing pool and air conditioning and where my emotional support dog was welcome

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

it was clean, nice, pretty, in a safe part of the city and very complete (pool and gym).

pool is extra small

the breakfast was maybe a little bit too simple.

breakfast very basic

good car parking and security.

breakfast did not impress me

good wifi. just comfortable enough.

breakfast was simple but good, the room super clean and comfortable, perfect suitable for a single

breakfast was terrible

the wifi service

breakfast

the breakfast also was good

location and the pool

gym facilities are limited, maybe having some individual weights would be great, also a more

room service was effective and fast

gym was lacking weights, equipment needs servicing

hotel has good location and good parking lot, also reception has good service

the place was good value for the money, staff was helpful and the wifi was really good.

the exceptional staff, the included breakfast was scarce and the service is provided by someone outside the

good location, nice breakfast and friendly staff.

breakfast was decent and plenty

the hotel offered a continental breakfast that was so average

the facilities are pretty average, the breakfast isn't worth

breakfast was also really good, i would book again the hotel capital o, thank you for the excelent

i had to bag for my breakfast supposedly was not included

i heard on saturday they weren't washed and weren't going to be washed because there was no laundry on saturday

the pool and the garden

have to be honest since we had a terrible start at the hotel the only things we liked was the breakfast and the

there was no wifi, but they did not admit that for hours, they suggested i try harder to use the password

able to offer salad in the evenings and having more extensive opening hours (before 9 am) at the pool (which

terrible wifi.very noisy dog next door.continous barking

wifi was practically inexistent in the room, only in the lobby ok

location is good if getting by car, and parking was convenient

there is wifi and undergound parking

rooms do not have wifi access

the whole place and experience is excellent. delicious breakfast and good location

i just went swimming (lovely pool

can't stay because no availability to get early room we sleep in the car with my kids and family then i want my

great breakfast, very nice rooms.

good location, buffet breakfast with every day variety, restaurant, helpful staff, swimming pool

covered parking

our car didn t fit in the underground parking (aprox

i arrived early and was given a room

breakfast included (received more eggs then normally offered) - hot water immediately available -

it wasn't clean room and bed blankets , breakfast was poor (a coffee and one piece of bread).

the wifi is good

the food of the restaurant combined with the hotel is good and the room service is available and free

perfect location and great ambience. laundry service was quick and efficient.

spacious rooms, clean bathroom, coffee machine in the room, laundry service, excellent restaurant, quite rooms

the place was just what we wanted--not a chain type hotel but with modern accomodations as far as wifi and ac,

beautiful old hotel with great wifi, beds and delicious fresh coffee in the room.

plenty of hot water and good wifi

breakfast buffett location comfortable beds

included breakfast was excellent, with eggs, bacon, toast, chilaquiles, refritos, fresh fruits, yoghurt,

the breakfast was

the breakfast was great and at an exceptional time

breakfast was good rooms were clean very helpful staff

- garden and terrace - fast laundry service - breakfast bar - hot shower

they offer all the services you need: breakfast, water for refilling your bottles, laundry service, etc

location, excellent staff (especially david and eduardo), excellent breakfast, excellent wifi

good location, friendly staff and very good value. garage parking

wifi worked erratically during our 3 night stay ( most of the time: not), the staff cannot solve

service, room service, clean

from the guy at the front desk who helped me with my early check in to the guys at the restaurant and the

room, nice warm blanket, valet parking, walking distance to everything

reliable wifi

wifi was a nightmare: although i had a choice of multiple networks being so near to reception none

there was a lot of noise from the pool. it started at 7am (music and people screaming).

i loved the on site secure parking and the restaurant across the street was good

swimming pool is big and deep in one section which i love - bar at the pool very nice - staff friendly and

in the pool - not the hotel's fault

location and spacious rooms, a nice pool with a pleasant garden, nice views of the mountains

wifi but it was ok.

easy, secure parking in indoor garage just around the corner

parking was very safe, behind of locked gates

clean room large bed friendly staff good location looks like there will be a kitchen and patio wifi worked

new management - actively doing remodeling parking clean room large bed friendly staff good location looks like

wifi signal in our room was weak.

maybe a more variety in the breakfast

the breakfast was delicious and someone served your meal and drinks

all was good. breakfast was okay.

the breakfast was excellent

is complementary breakfast in the lobby, it was not included in the original schedule, so it was a nice surprise

wifi was very good

wifi, wheelchair accessibility was great elevators and ramps throughout the hotel

the parking space is limited and hard to park when is full, but you can ask the person in charge to

great little coffee place downstairs, free parking, wifi

all was perfect. wifi exceptionally great amazing staff, super pretty hotel

the breakfast wasn't good, either

wanted to use the pool and it s not heated so it was super cold, so i could not use it

we appreciated the included parking

pool, though change rooms seem to be getting updated

breakfast patio was pleasant