bags of garbage sitting blocking entrance, hall carpets disgustingly dirty, they were folding laundry in the

located across from laundry room for hotel

towels and reused one from the day before what is fine i guess some places do that now saves on laundry

after checking-in i discovered that the on-site guest laundry facility was out of service - a big bummer

laundry facility was good

pool goes to depth of 4 and a half feet; pool room is very clean and well appointed with towels,

liked that the pool was busy and they had a fitness area

to start, i booked online and was excited for the pool for the kids knowing that we would be coming in from a

had rust all over the place, the room was tiny compared to a king suite, no room service at all

small, but useful fitness centre and easy parking

lack of staff, dirty laundry in hall, everything look dirty over all

it was easy to get to and parking lot as very convenient

we went to the rooftop bar and the view was great

were fantastic, the pool(s) were great other than the splash feature in the kids pool not working

pool area is spacious and very clean.

i have no kids; so, this hotel was great for me and my husband

could use a pool or some activities for kids.

breakfast was included in our stay as well and it was very delicious

breakfast included with the price.

everyone's breakfast the next morning was amazing

pool, hot tub, sauna, laundry amenities, room were clean

the fireplace in that main room was amazing and the views from the hotel windows were breathtaking

great relaxation room with fireplace and sitting

pool and spa area was clearly missed in the renovation

we were also disappointed to see many visitors/guests(in the bar area, outdoor pool area, and in passing) not

it had to be there and asking them up look behind the tv stand, behind night stand, in the hotel laundry room

hair and cigarette smoke, nasty - not fresh at all - i have a feeling the staff smokes near the laundry, and

24 hour lobby best ate in tc close to diner, laundry, other shopping friendly staff

you need laundry services

odd fact i know haha but it s a pet peeve of mine ud83eudd2a very comfy beds as well and the guy that was

clean and no perfumed cleaning or laundry products

that they don t have guest laundry on site.

no laundryroom

slow internet,no laundry

no laundry facilities

noisy room under laundry room, couldnt sleep banging heavy footsteps ,machines running,

the laundry room, the breakfast was good and staff was friendly also

ample parking

clean, friendly staff, love that the pool and hot tub was 24 hours!!!

there was even a free shuttle to the airport and anywhere within a 5mile radius

i was a little far from the breakfast area

the breakfast

breakfast was very good

clean, comfy beds, even good breakfast

staff were very accommodating when we requested an upgrade to the jacuzzi room and a late check out

the cleanliness was amazing from the room to the pool to the laundry room the two story room was neat and my

washer and dryer charged $16 to do a load of laundry

shuttle to downtown was very convenient

not gonna say i didnt like it, but you have a 14ft deep well maintained pool but we are not allowed to dive in

front desk was very friendly free shuttle into town was a big plus

the staff was friendly and having a shuttle available is an amazing touch-above and beyond.

had many things i never got to use and i never had time to use gym itself but it seemed well equipped from what

parking was a bit crowded when the bar and restaurant were busy.

layout and size of the room. inside restaurant and bar also.

resturant, bar, pool, hot tub, snack station, vending machines, ice machines

dish soap the original kind only in wash to whiten linen and or a scoop or two of oxi clean with laundry soap

lots of free parking right on the water, can t really go wrong at a place as nice as this

very nice spacious room. great view. room service was fast, friendly & delicious.

pool and hot tub was enjoyable

noisy, mosquitoes, old slow elevator, smell from kitchen down below at the side of the building - not even try

like being by the laundry room

the room, the blankets, the beach, the pool table.

the pool was not available but the hot tub was, they did call me prior to my trip to let me know the

plenty of parking no matter what time of day we came and went

very good for family with kids

laundry facilities were nice

the only bad thing so could say is that they need a light by the kitchen area when you first walk into the room

parking a little tight

interest before leaving home but didn t book until i got into town & the minute i pulled in the parking lot

s right off the busy road and the parking lot wasn t super huge so we had to park our trailer across the

there are onsite laundry facilities for some pocket change and the beach is really quaint

our room was behind the laundry room which can be a bit noisy.

wifi was not functional at all

loved the breakfast box choices and the fresh cookies made every night

having to walk downstairs to the parking lot to access the lobby to get to the beach kinda sucked

broken dryer for coin laundry

only one wash and one dryer couldn't do my laundry was always in use

no sure disinfectant (or soap) is used in the laundry

room was directly across from their hotel laundry service room so we heard slamming doors and people talking

parking, and bathroom was small. hard for 2 people to get ready.

the laundry and work out room were easily accessed

room was right outside laundry room pretty loud

dirty laundry carts lined up in the hallway outside our room all day and evening.

small room. not the greatest breakfast.

it was a bit pricey but it was the holiday weekend. i m not sure wifi was available.

spacious well appointed lobby, guest laundry, plenty of handy parking

when you re going down the hallway from the back of the hotel through the front desk where the laundry facilities

view of the parking lot and not of the beach (but that was my own fault.)

have preferred they had a kitchen for room service

the kitchen needed the knives sharpened,

pool

pre-packaged breakfast wasn't that great but that's nobody's fault

great breakfast

nick and the girls were awesome loved that the pool stayed open till midnight

here since it was grand stay and have always been happy with the cleanliness and how nice the pool area is

at cleaning time, the hallways had huge piles of laundry and trash laying around

there could be a laundry detergent dispenser in the laundry area

pool, hot tub, game room, laundry facilities ect nice staff

the laundry machines were clean but aged but worked fine- someone did lift my rick & morty shirt though

laundry room great

vending machines and laundry machines are close to some rooms, so noise might be an issue

laundry room door was continually left open

friendly staff ready to be at your service, nice breakfast, ample parking, laundry on premises *if needed*,

laundry equipment available. good breakfast.

lamps were cool, the coffee maker was cool, there was a mini fridge and a microwave, there was laundry machine

loved having laundry on site as well

was quiet, had a laundry, able to cook in the room so as not eating out all the time

laundry (it was $

it is like a studio apt with on site laundry

we could do laundry $1)and dry it(50c

oh and laundry room on site

all is great, wish you had guest laundry, tho.

complimentary shuttle to the downtown, casino ,on the east bay, coffee is great!

the breakfast, also the fact that the pool is open 24hr

tricky to exit parking lot because there is alot of traffic without a light

we noticed that there was a coin operated laundry facility on the premises for guests, which was nice

out we weren t setting the temperature dial correctly ud83eudd26ud83cudffb the guest laundry was very

the laundry room was reasonably priced if incredibly tiny

we were also placed next to the laundry room and the washer/ dryer was loud and made the wall & bed vibrate

it has a laundry room.

included breakfast

nice work out room and pool

fast, friendly check in and out. breakfast was good too!

continental breakfast in the room was a nice feature

pool and hot tub were great

small lobby bar and then closed at 10:00 ect

the kitchenette was a joke not well stocked, no dishwasher and the slowest burner you ve ever

were by a bar so we could hear everyone walking by or talking all morning/night, and the hall light shined

front desk and shuttle staff were super helpful

was further away from traverse city than i realized but an easy drive parking was ample

water tap for making coffee (kind of kitchen water tap) is far from other kitchen parts and is located near

only a kichenette without oven or cooktop, on description was kitchen

3) coffee bar service was terrible

the golf course was beautiful but only had portable bathrooms that were filthy

the ice rink was closed, the restaurant we wanted to try was closed, the spa was closed which is what we came

free wifi is included, along with a fridge and microwave

the hotel also has a variety spaces are available for trailer parking, including a couple spots along the side

we were with our granddaughter who enjoyed the pool and hot tub

great location, parking, and the small kids play area.

the kids had a great time and so did we