first room they had me in was non-smoking but it smelled like people had been smoking

the parking and flow of traffic is fair at best

pool not open.

pool was great and clean. staff at check-in was awesome!

wifi wasn t even strong enough to reach my room

the laundry rooms, fitness room, and pool were in a great location

the pool area could have been a little warmer. it was freezing!!

the mini kitchen was great too

we had a pet with us and there was plenty of room for all of us

the free breakfast was pretty good for a hotel breakfast

my sheets were dirty and the maid told me to go to the laundry room to retrieve another one

the only person responsive was from the laundry who took extra time to deliver bath towels

parking was limited

spacious room was very nice and although we did not eat, the free breakfast is a nice bonus as well

although we didn't use the pool it looked terrific

convenient laundry room

we used the pool often - it was clean and offered plenty of sitting room and clean towels

pool was closed

comfortable. close to where i needed to be. free parking.

room was very spacious. kids moved the pool.

pillows, bed, good breakfast, complimentary washing machine in laundry room, chilled lemon water, welcome cookies

the cleanest guest laundry room i ve seen in years

the breakfast was great with a ton of options and the lobby always had fresh coffee and water !

breakfast was excellent

5 star boutique hotel level service, big shiny room with very comfy bed, super fast wifi

pool was supposed to be open

the rooms were clean, pool clean, breakfast was great and bar was top service.

that pool and jacuzzi available. breakfast very disappointing.

lots of available parking and the location is convenient for the rest of lynchburg

would have liked a continental breakfast.

really wasn't all that great pillow looked dirty,laundry room was really hot and nasty

the laundry room was hot and dirty. the ice machine didn't work.

had never been cleaned i had to go get clean sheets and towels from the older lady who does the laundry

dirty carpet; cigarette and/or pet odor in the first room i was assigned; lack of air-conditioning in the

wonderful staff. very clean. great breakfast.

comfortable bed; good air conditioning; good laundry facilities; nice lobby.

needs more variety (not much fruit to pick and choose from, watery eggs, no yogurt), the laundry room for the

i was grateful for the laundry room so that i could get everything washed before going home

didn't have to go find a laundrymat

pets should be on first floor to make it easier on guests and others.

website suggested on site laundry facility-non existent

guest laundry, really needed to dry towels

when i asked about the laundry facilities i was tolding on the second floor somewhere and they weren't working

no breakfast meat

the price was low and it was pet-friendly so my expectations were not high

used the laundry facilities as well

clean, spacious, well accommodated, comfy rooms. breakfast was good. staff was friendly.

i didn't use the pool, but it looked nice and there was a pretty little patio area which i saw families enjoying

wifi buffered a lot

the pool, and the free breakfast were the main reasons we booked here and both were either closed or

pool looked nice but wasn t able to use

i appreciated not paying extra for parking

breakfast was really good.

pool was closed by 6:00.

super nice staff and tall decent breakfast

didn't have laundry for guests

i knocked on the kitchen door to let them know and the poor kid working answered with his shirt pulled over

pool nice

love the atmosphere and staff. continental breakfast selection was fantastic.

having a full kitchen was perfect for traveling with kids

had towels availablebeds were poor (mattress very poor)coffee not goodseeing piles of laundry on floor in hallway

the gym and the laundry were convenient amenities to have

at 3:30 in the morning for about 10min apparently some college kids were smoking weed in the laundry room, i

bottom floor (below ground level) and the elevator was right next to the housekeeping/cleaning/laundry area

really, no room cleaning, i was there for 7 days, the laundry facilities were operating at 50%

a pool and hot tub and restaurant but had none of these so i had to go to a different hotel so kids could have

the kids loved the smart tvs in the room!

the bar in the lobby was nice and very comfortable to have a beer, cocktail, or glass of wine

and there were packs of kids running around keeping us up until after 2:00 am

breakfast and parking were additional costs

property was under renovations including the parking lot and the laundry facilities

they had laundry facilities but there was no detergent

they had her folding the laundry while attending the front desk

room was very noisy next to the laundry

also the machine with the laundry detergent and softener was out of order and when i asked if i could purchase

location and staff were great. also the onsite laundry is a great perk.

small kitchen, good bathroom, comfy bed, table and chair, iron and laundry room

liked the kitchen in the room, staff was very friendly, coffee at breakfast was great

room was very nice and kitchenette was very much needed

clean, comfortable bed, quiet, nice looking, fast free wifi

no clean towels on day two: (1) somebody didn't do the laundry the previous night thus a shortage (2) i went

free breakfast, free internet, spacious rooms, professional and friendly staff, heated pool, laundry room, etc

laundry bags were not available.

i loved the pool , and the friendly and courteous staff member.

pool was so strong with chlorine it burned my kids eyes so bad they couldn't see and stayed blood shot over 24

no breakfast due to covid restrictions

the staff was excellent. breakfast was excellent. bed was comfortable.

location great and we did not eat breakfast

there was no breakfast which is the best meal of the day to me.

there is free parking and free wifi.

the finishing touch was breakfast delivered at our door in a shoeshine box

lovely evening bar meal in the restaurant downstairs

no wifi, restaurant and bar are closed on monday and the breakfast was a joke

ie coffee, room service, bed make up , the one bucket of morning wake up goodies

from the shoes on the doors to the wine bar in the lobby and everything in between

smoking outside the door. put a smoke shack across the parking lot.

wifi service was intermittent

it s clean and it doesn t have pet smell

this is a pet friendly facility which i missed in the description so

the interior, again, seemed clean but really needed an overhaul - new carpet, paint, and fixtures

dryer didn't work took 3 hours to dry one small load of laundry

blocked the kitchen area which was closed but you can get coffee which was close

convenient clean good price friendly staff (pet friendly for those who need).

easy check in and check out. breakfast and outdoor pool

more handicapped parking and bacon for breakfast

appreciated access to laundry facility. quiet.

staff was rude when asked about wifi signal! said it s not his problem.

how room service knocks on the door 2 hours before checkout.

was very clean, great staff, awesome breakfast and very comfortable bed

eggs were dried out about a hour before breakfast was over but to the staffs defense i didn't ask for any fresh