staff was excellent. room was clean. pet friendly. onsite laundry.

i will say, the exterior and the parking lot could use some attention

parking is un restricted and you can t find a parking spot some nights because there are so many

other guests partying and drinking in the parking lot making lots of noise

i am sad i missed free breakfast

looked like the previous owner had stopped investing a long time ago in a/c maintenance and the pool

breakfast was great

pool

nice property, love the breakfast the only thing was missing was grits lol but overall 10/10 .

even though the pool was out of commission the staff did make offers to accommodate by letting everyone know

the pool was closed.the toilet was not bolted to the floor

breakfast could be better, but that's the way it is most places

very impressed with how clean it was - room, pool area, fitness center, breakfast area

not many breakfast selections

very impressed with how clean it was - room, pool area, fitness center, breakfast area

ground floor room (102) was opposite laundry room which made for noisy morning wake up!

they need to fix the dryer it took two in half hours to dry my laundry and it still wasn't fully u let them

the customer laundry room did not work

hotel is nice pool is nice breakfast is great overall i enjoyed my stay

and the pool closed at 11pm

i used the guests' laundry facilities which was a nice option to have available

the one laundry dryer doesn't dry, costing more money to try to dry, but it never does

it is pet friendly

i missed the breakfast.

it was clean had plenty of parking the staff was nice

wifi

cops in the parking lot all night long

of people drinking in the parking lot that were not staying there

price, friendly staff, quiet property, allowed my pet.

was beside the kitchen, refrigerator made loud rattling noise and i have been overcharged and still trying to

clean, well lit parking lot. clean facility.

smoking room

parking is a little tight

incredibly good price very clean plenty of parking.

location was convenient. staff was friendly. pool area was nice.

pulled sheets and let laundry know and get home hours later and see a charge on my card for $50 and was told

the beds were great!! the rooms were very roomy! my kids loved the pool!!!

towels were tattered and threadbare very spotty wifi furniture stained

room service is awful. not cleaned well. towels didnt have a fresh clean scent. smelled bad.

no breakfast

breakfast was simple and the waffle machine was not working.

shower, called about pet policy and they jacked up price for pets saying they didn't except them when we

pet rate

no kitchen

plus the kitchen had a stove, microwave, and minifridge

breakfast was pathetic and skimpy: 2 choices of dried cereal and lousy sweet rolls, worst of all

didn't like location and i really wasn't to pleased with look of the room the breakfast was horrible they where

breakfast was just carbs. suite kitchenette fridge was still a mini-fridge.

room was located across from the outside laundry facilities and the ice machine

there was no breakfast as advertised due to covid and no coffee pot in room

breakfast was very meager cold cereal and packaged low quality (muffins) coffee that would be best

no breakfast like there was advertised.

it needs a little more room for parking.

the tv was fine and the parking was also fine

there were parking lot camaras

made the mistake of getting a smoking room

comfort beds. clean bed linen secure indoor parking.

i booked a non-smoking room (the price is irrelevant), but upon arrival, the manager said that only smoking

breakfast was great.

for an older hotel, its clean and has full kitchen, large room.

very clean, plenty parking. my son loved the basketball court.

pool was not accessable, notices notifying of this were out of date.

great breakfast, friendly staff

very convenient location & ideal price for a last minute place to stay that was pet friendly.

sure they're using their wifi to hack their customers information

cause i accidently booked a smoking room

they had flooded, only smoking rooms available

asked for a no smoking room and when we got to the room it was a smoking room the toilet would not flush the

the pool area did leave a lot to be desired but the kids swam regardless

no room service...friendly staff....

early check in was not a possibility, not even with a fee

we stayed because we have kids and it's easier to go downstairs and feed them versus gettin everyone up dressed

liked the location of the handicap area parking lot

the gym was the cleanest hotel gym iv ever seen

to miss, and if you miss it you have to cirlce around the feeder and come in through the wal-mart parking lot

no pool

is no pool (although i am told they are in the process of installing one at the moment)

i had my kids with me to, so to be somewhere kid friendly meant everything to me

the bar in the lobby is perfect for treating yourself to a nightcap without having to leave the hotel

would love it if kitchen was open more hours.

wish the pool and bar were open, but with recent events it is completely understandable why not

the gym and starbucks were available

no continental breakfast, my cable wasn't working, pool was closed and not put on the website prior to reservation

friendly staff and we liked the free breakfast

the breakfast wasn?t so great, powdered eggs and sausage was not good

pool was out of service and that was the reason i chose this hotel, for my kids to be able to swim so that was

pool was open and packed with kids but they can't do breakfast

the breakfast is far above average

the pool area was so warm just like like it

it was pet friendly and had an indoor pool.

maybe just how the parking was set up like one way in and out.

clean room and good breakfast

the morning breakfast and snack bar was very accommodating!

no laundry bag. bathtub drain tap was not fixed

no guest laundry

tv in gym not working

didn't work couldn't get wifi elevator was very slow no convenience cart table clock didn't work overwhelming

the breakfast staff takes pride in the service they offer and will go above and beyond to help

pool not open

pool and gym not open.

did not have breakfast

pool wouldn't open with my card

parking is tight

the gym facilities were lacking , the elliptical was broken but it is what it is.

pool is a lot smaller then the picture an it wasn t that clean at all so we didn t really

also the pool was really small

like best western access to wifi on tv in rooms

breakfast was less than i've come to expect from this chain and the parking was a little bit cramped

an unexpected and welcome relief to find a laundry room is included with the stay

has a heated pool for the kiddos

unfortunately, the pool was closed and unavailable for use.

ample free parking, lots of good dining options nearby and decent breakfasf

plenty parking

breakfast was hot and there were several choices of hot and cold offerings

the bar and restaurant beautiful and all employees very nice

they are extremely kid friendly and have an amazing splash pool area for younger kids

extra dollars for breakfast

very nice workout room and loved the pool area

staff, room was clean and comfortable, nice clean pool and no free breakfast but the price was reasonable and

free laundry

i also love that the laundry is free

cleaness work out room laundry room

the location, staff, free laundry and coffee were great.

quiet, clean, free laundry for guests. pizza on thursday!

breakfast was great. i was glad there was a laundry facility.

downside was there was no laundry bag and the pool was down, but all pools in the area were down

lots of parking

plenty of parking

maybe a little more lighting in parking area for safety, since i left when it was still dark

109 is next to the laundry area so there was a lot of noise and banging to the point we thought someone had

laundry is broken for 2 weeks

during our stay we used the laundry late in the evening and when collecting our clothes from the laundry, the

laundry room was out of order

room was very clean and comfortable and the staff was friendly they have guest laundry fitness center

the pool is clean and clear

the parking has lots of pot holes.

good location right off the interstate, ample well lit parking. nice lady at check in/out.

shower curtain had mildew on it. continental breakfast was pretty sparse.

location was not easy to find due to no signs being out, the lobby was closed so no contintal breakfast

pet restrictions need to be up front on your booking platform

booked a king size no smoking

charged $25 for pet when it said no charge

clean and pet friendly

was a smoking room

staff was so friendly, breakfast was delicious with lots of good options

of coffee on a sunday morning i went down two times and the coffee pots were still empty during breakfast they

great room, friendly staff, good hot breakfast.

the pool needs to be repaired.

the breakfast was very nice and the eating area was clean as well

the booking site offers breakfast, but there was nothing available

i asked ed for a non smoking room the room stank like smoke. no room service (stayed 2 nights)

shower didn't have a curtain (because, for some reason, it has handi-accessible), and there is no breakfast

i liked the decor and ease in parking near the entrance door closest to our room.

the pool was clean an the air conditioner worked good.

no breakfast as stated. the pool was opened but you could not use it.

breakfast was ok.

the pool was fun for the kids

i guess technically it's not an issue but most hotels replace the toiletries after room service,regardless

pool hours

they started about 9am , dragging a laundry cart that obnoxiously loud and in need of repair

great bar and breakfast

the pool area the dehumidifier in the room

lots of parking close to different

restaurant and bar on premises

security & parking and cleanliness was good

had a really nice pool area with a rock waterfall

chose it for the destination chargers, was impressed by the pool and enjoyed the breakfast.

we did not use it, but the pool area was really pretty with a waterfall and well appointed

easy check in, friendly service, working swim pool, clean room, good breakfast.

breakfast? didnt know.

our room smelled like someone had just smoked marijuana in it and it was a non smoking room

minimal breakfast. was not asked about rewards membership. not sure if points were awarded.

the non smoking room smelled like smoke.

the entrance into the parking lot was also a little confusing with the arrows

the breakfast was really a full hot breakfast with eggs and breakfast meat

my wife and son went to the fitness room to work out and the equipment wasn't properly working either

no pets allowed

we did not use the pool, but it looked inviting

was great however the girl who tended to the breakfast area was very slow at keeping food available, many times

just that there wasn't a guest laundry room

much everything about the hotel was excellent, i really wish there would have been a guest laundry room, but

wonderful pool and bed---we always stay at this place in marshall and loof forward to being there

dirty pool, and gym with barely any equipment

noisy toilet flush. no towels in the pool area.

did not appreciate that the guest laundry was so expensive

i will definitely book here again, however i will leave my laundry at home next time

parking lot isn't the best, but not terrible

friendly clean and good breakfast. rooms were quiet and well maintained.

just a small inconvenience: property was full and parking was tight. all okay. area well lit.

walked to the entrance near pool

the breakfast was great

clean let me early check in that was so helpful!!

room appearance and parking.

there is a good variety of breakfast items to choose from. also, it is a nice quiet location.

there was stuff in the drawers spider webs and the ashtrays i had to go get were dirty from the laundry

not many pet friendly motels in texas...this one welcomed our dog as long as we had $10.

also i booked a smoking room was given non-smoking and when asked about it management argued with me as i was

i had asked if they could switch my smoking room to a non-smoking

used wifi once and it was fairly fast

laundry didnt work

there needs to be a lighted sign driver's height to show how to get into the parking

wifi was so slow it was easier to just use cellular data on my phone

very clean and the breakfast was the best!

we enjoyed the pool and the steaks we had for dinner were excellent.

friendly and helpful service, clean, quiet, and laundry was nice

the parking lot was tore up

bottom floor seems to be kinda loud especially on the parking lot side. no toiletries.

easy to get to. good parking for our truck.

town charm really spruced the place up and improves the ambience of your affordability and family/pet inclusiveness

breakfast was a sack meal, because of covid. but it large, and fresh!

continental breakfast was definitely a highlight, a little bit for every person s desire

staff was excellent; breakfast was good; clean facilities

breakfast was great! pool was nice!

clean pool

laundry room hasn't no soap.one machine works

water pressure in shower/faucets, low lighting people doing laundry all night

the 2nd room was smoking room

hotel did not have a working ice machine or a working coke machine breakfast wasn't good

breakfast

small parking lot

close to hospital. pretty property and pool.

everything was great. staff was nice, breakfast was good and room was great. i slept great!

the staff was super helpful and very nice... beds were comfy... breakfast was good...

parking lot had standing water in places after a rain storm

pool was green

breakfast could use a little upgrade on quality with the sausages and the egg omelettes and the

pool and hot tub were closed

clean room, excellent breakfast. pleasant staff!

not enough parking

everything.room, laundry service,parking. premises extremely clean.

no wifi

of the gym equipment worked

under sink in kitchen area very dirty

the spa tub in the suite was wonderful as well as the bed itself.