nice pool area

a very small gym

very clean pool & lovely garden to relax on

all of the staff were very friendly and helpful, from checking in, to the bar tender

also easy parking if you have a car

were on the second floor & had poor hot water in kitchen & bathroom sink

location and environment with a private pool and gardens

pool,location and staff were so welcoming

we had to go to front desk to ask for wifi number because it was not provided

room we booked had a kitchenette but unfortunately it was not available due to remodeling

liked our little kitchen, had a very comfortable bed; we loved the upstairs pool

our room was between the lobby and the bar so noisy through the door as well

the rooftop pool had amazing views of the surrounding area

the room was perfect for what we needed and we were very comfortable and enjoyed the kitchen and being able to

the wifi in the room was non-existent.

hotel has a hostel type kitchen and cool elevated

it was a great fit for this 40-something couple without kids

you can order food or cook your own in a communal kitchen with all the facilities

and it's definitely no place for kids

the wifi password wasn't provided

bike cruisers to borrow, only chess and dominoes when it listed board games , no self-serve laundry)

location, happy with the parking underneath the hotel and all for a decent price

staff were super friendly, the location excellent, the room comfortable, the parking easy

free parking is included

free wifi & free garage parking is a plus

decoration in the hotel room- lovely spacious terrace overlooking the pool area

we love her we booked a suite with a spa tub on the patio

wifi signal could have been stronger

had heard from other guests that the loud music playing at nearby bars disturbed their sleep

wifi very weak to non existent in the rooms.

hot water, hard beds, the bed spreads needed laundry sex marks from previous guests , cable tv kept going out

got ants in our room and they did not pay for our laundry services so i had to pay 6 dollars to wash one load

bar service, there was no one there and the phone did not work

we did drive to those but the hotel has ample parking on street in back

pool needs to be cleaned noise from kids in the pool noisy refrigerator in the

golf course was great

the staff, grounds, restaurants, entertainment, beach, pool, bars, activities, view, room size and amenities

use another bartender at the swim up bar but the ones there are great and working hard to serve the

the pool is great and the service at the pool is better than most of the other resorts we have stayed

the ability to see whales from the barracuda bar and the swim out rooms.

the tacos at the taco bar...were average. bar snacks could be elevated.

it was pool conversation with other guests about the ridiculous prices on everything

small breakfast for 3 people $350

plunge pool, full panel sliding glass walls, expansive bath area, terrace with 2 chaise, daybed and table

big walk to the pool etc. it's a lot of hiking

the pool set up was one of the best i have seen at a nice resort and there was ample space no matter

they put our family in three different budlings and couldn't eat breakfast together

the kids pool is very basic

only wish the the pool has a little bit of shade maybe from a tent or something because you just can t hide

pool area and staff

loved having breakfast with a view every am and the rose was delicious

breakfast buffet is great

the facilities (the pools in particular) could desperately use some tlc

we love the peacefulness of the resort and pool area

overall, very good. the pool staff were really exceptional.

no laundry services

is next to the marina and there was very loud music all night coming from the parking lot

the room was spacious and comfortable, the wifi was fast, and the shower had excellent pressure

parking is horrible, arrive to check in and i wasn t charged enough from booking

i'm not a picky traveller but room was noisy from live band, guests and kitchen

the housekeeping service was outstanding, ensuring that our room was always sparkling clean

the staff had the pool bar were absolutely amazing!

nice gym and rooftop pool, with a nice view of the ocean

a little more gym equipment.

in addition, the views from the room and the pool/jacuzzi were fantastic

the hotel has a bank and an atm close by and also a laundry where they did a service wash for us

upgraded room was above the laundry mat so i had fluff and washer/dryer smells in the room everyday which

laundry is next door

very clean, decent breakfast, quiet, convenient location, nice pool area

it was a great pool area for family and kids, but once the kids took over the pool, it was difficult to enjoy

jacuzzi pool in site and 2 other large pools on either end of property

loved the spacious rooms, patio and well equipped kitchen.

kitchen is fully equipped with fridge stove microwave dishwasher washing machine dryer coffee maker

pool nice, views of ocean lovely

to the pool area required walking outside near the parking lot to follow a foot path leading into the

pool swim up bar and amenity's there were very nice.

light on parking

we especially liked the quiet room on the ground floor that looked over an aloe vera garden and golf fairway

mattress too sold and worn, last nite back pain woke me up, parking areas too small no more than 15 cars would

very quiet as it is located on the golf course

free detergent to do laundry on site at no charge

seems like there should have been another option to eat, and it would be nice if there was a nice bar on the

also, the pool is a great way to relax the day away

the spa was beautiful and great service

at the pool bar for lunch could have been better

liked the location of the hotel, the staff in the children's pool was friendly and the wifi was consistent

buffet was horrible. had room service which was good

were a lot of kids there, but then it was a family friendly resort, so that is to be

the service was exceptional, restaurant staff, bartenders, waiters, concierge, the pool staff that hosts daily

wifi was strong throughout the resort area and worked well with netflix

we had a downstairs corner room next to the staff laundry and maintenance area and a horrendously loud pump

loved it ud83eudd70 huge rooms wifi working great included breakfast super friendly staff nice area peaceful we

room is nice and the beds super comfy and across the street you have two supermarkets, two golf courses, big

was pretty bad in our room but we eventually learned it worked well near the pool so no worries

the wifi was really strong in our room and the air-con was quite which was really nice

the gym and spa were also fantastic

also great, that there is a kids club on site and the staff there were particularly lovely

only 3 restaurants on site, one of them only opens for breakfast

pet friendly

the spa is great, must get a massage during your stay

was charged us$78 (knocked down to us$66+, with a 15% off certificate) for a single load of laundry

was clean, the property was small but cute, even thought they burnt my sweater i was pleased by laundry who were

laundry was more expensive then the cost of the clothes

i wasn t permitted to depart (past security) before i paid us$66+ for one load of laundry

people are still saving pool chairs and not showing up for hours or not at all.

cleaning of the laundry/drying machines - disgusting....

we couldn t access wifi in our room, and the furniture is extremely outdated

thing is excellent the food, the employees tours we were 14 included 4 kids and they help to keep us all together

nobody shows up we went to the restaurant for dinner closed decided to get room service

excellent location, big parking lot, good restaurant. the staff was incredible!

no laundry service

separate pool for adults who want to rest and pools with different activities for everyone

clock on the wall of the poolbar to see when i have to eat, stop drinking and depart to the airport

beautiful resort with great activities, great facilities (pools, gyms, bars), decent food.

i enjoyed the cleanliness and the room service. the breakfast was also great

not actually all inclusive-they charge you extra for things that should be included like wifi, use of the safe

highly recommend for kids, teens and adults

gym very basic only open 7-3 food variety sucked

breakfast was decent

drinks are not made with good spirits, you can t swim in the sea in this point of the sea, the gym was opened

i asked for laundry service and marisol told me it would cost x amount, the next day after talking to the old

went way above and beyond to help us settle in, find restaurants, order us an uber, organize laundry service,

parking is located right across the street and is very convenient

there is large parking lot just at the front and walking distance to shopping mall and all little coffee shops

is a lovely value hotel, close to the public access to the beach, with ample parking and very nice staff

laundry on site and no atm in the hotel

kids enjoyed the pool too

do not want housekeeping to come to my room at 5:00 at night to do room service

from the gym, pool to the breakfast in

was a pet room and was extremely clean

people got up at 5:30am to save pool chairs

the bar was

even the glasses at the pool bar seemed dirty

the breakfast was great, and you can find good options in buffet

location, great value, kids had a great time

and room service was not included in all inclusive for some reason

the pool did not like it all i don't recomend this is is a maybe 3 stars if you do room service

the pool bar near the kids side were also rude

pedro at the pool bar always made great drinks and was so friendly

breakfast was good and the staff was very friendly and help.

breakfast, location, cleanliness and amazing staff all 10/10!

the pool area is so peaceful

outside pool area, good breakfast- even a chef who made meals if you wanted him to

top negatives about this experience: - the wifi was very weak and unreliable

are limited parking spots at the hotel

a fantastic breakfast is included in the price

it was quiet, the breakfast that is included is spectacular

breakfast special was great everyday and the views are wonderful, the staff did an excellent job of

the view of whales and rays from the pool deck can easily command your attention

the pool was tiny. and we couldn't use the lawn chairs on the beach which was disappointing.

i had to physically take them back to the kitchen myself

spa services are great and not too expensive

the pool overlooking the beach was awesome and the restaurant was great too

the wifi is could be better so improving this service will help the overall experience as well

pull out couch for my kids was a little uncomfortable.

the room service is 5 star, the spa is 5 star, really everything is

fantastic and our room was very close to the pool/restaurant, and overlooking the ocean!

gym staff was very helpful

kids were given a card to select snacks, yet their preferences never arrived

kids club staff were so kind to everyone (kids and parents)

guest laundry

our bedroom was above the laundry room little noise early in the morning not a big deal

the laundry room was very clean

the pool is nice as well

hard to find entrance and parking.

the breakfast was generous and delicious

if you are looking for a remote place to read, nap, stroll on the beach, lounge by a pool, and lay in a hammock

breakfast was ample and delicious: what a feast

breakfast both days were excellent

we didn't order dinner cause of the price but after having breakfast i imagine it was worth it.

it was clean, staff were friendly, the beach and pools were lovely

the aerobic guy that did that aerobics in the pool

did not have breakfast

team around beachside including pool and restaurants were excellent - in particular axel and marco as entertainment

paid for the included breakfast- the restaurant staff seemed confused by this and refused to give us the free

is not a place to take kids

the family pool c bar closes very early at 5pm

the pool staff are great

the person that was working at the bar was really friendly and nice

the family pool “c” bar closes very early at 5pm

view and very good restaurant and nice pools

gym is not not very cool and no fans

don t be afraid to use the 24 hour room service for anything you might need

treadmills in the gym, jacuzzis didn t work

location and gym facility

extra costs were excessive such as the spa and tours

the staff are wonderful, nice rooms, super clean, great breakfast, love this place! thank you!

there s a bar at the beach is well with swings as chairs

loved the pool options and great beach location

the aesthetic of the hotel, fitness facilities, and close proximity to the beach.

everything was overcharged and people were extremely rude room service was terrible

family resort was nice but the regulars get up early and reserve the best pool seats

room service food selection is very minimal

was not unformly trained on the kids eat free policy

i especially liked the staff of the pool bar and restaurant

nice as most dinners ended up being quite pricey without a more casual option, especially with kids

wouldn't recommend this resort for kids

what i didn t like they charged me $166.00 for laundry. smh not cool at all

the reserve you were also able to enjoy some extra perks, such as the lounge or the adult only pool

we ordered room service

breakfast was outstanding.

from the stuff to the hotel but the best were girls from the kids club and i love how the kids club concept

we first arrived , it was a lot busier, we often waited a long time to be seated for breakfast often they didn

holiday - views facilities staff food spa amazing gym and fitness classes surfing beach up the road can t wait

the maid took our laundry out of the dryer, wet, left it in a heap, and put her towels in (while we were home

pool bar food is not up to the standard of the hotel, felt like i was a low tier all inclusive.

spa was not open all the time

the men that service the pool area and bring food and drinks were awesome

property, pool and outside bar area were great, and most of the staff were outstanding

was construction going on so we didn t get to enjoy the pool bar

we ordered room service the night before and the order quantity was wrong upon delivery

breakfast was definitely my favorite part

overall is great for family vacation, traveling with small kids.

water aerobics with julio was favorite, entertainment, most of the food, drinks, bar swing was fun, snorkeling

breakfast food was just so so

from nearby town, price middle ranged and shortage of sun beds, no good proper bar with

food options for late nights instead of room service

wish there was a pool bar pr poolside bar

sales pitch at check-in noise difficulty getting seats at the pool

odd that pool bar did not open until 11am

i love the personal pool and outdoor shower.

staff was great! grounds were very well kept. spa was amazing !

we enjoyed the pool area and were able to see whales jumping out of the water right from the shore

breakfast was amazing, the highway noise from room in main building is unfortunate

the room was relatively ordinary and the plunge pool wasn t heated

the waiter at the restaurant was standoffish and impatient, some of the clientele at the pool was odd (e

great drink selection and pools

breakfast was the only meal that was good

spa facilities were excellent

it was clean and quiet. great spa and food

and i went to the spa for two experiences

would be awesome if there was a spa at the rooftop pool

but parking lot view

the pools were fun for kids but the adult pool was fun for adults

new, clean property with lots of pools. nice wide beach.

it was very quiet and private with a beautiful beach pool and beach location

gym could be improved , equipment was not working, it was very hot and there was no mats

bring everything you need to enjoy your day at the pool when you head down for breakfast

beautiful property and restaurant, and amazing breakfast.

bring everything you need to enjoy your day at the pool when you head down for breakfast

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply

not enough separation for the adults-only pool -- the kids pool overlooks the adults area, and kids would simply

while waiting for the new room, i went to the old room to grab a book for the pool

the following day we ordered kids breakfast room service ahead of time to be delivered at 11:30 so she could

the following day we ordered kids breakfast room service ahead of time to be delivered at 11:30 so she could

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

room as many of the hotel rooms are no view and not in attractive spots on the property like by kids club or

unfortunately, the price for a family with multiple kids weeds out most people

pool

unfortunately, the price for a family with multiple kids weeds out most people

staff from the general manager victorio gonzalez to the pool attendants ricardo and luc, the entire property

the breakfast was good. over priced and under staffed.

spa is beautiful, with a jacuzzi and lap pool and cold punge

food is great, breakfast at mezcal was prize deserving

spa is beautiful, with a jacuzzi and lap pool and cold punge

- from the greeter to the manager to the golf cart attendees to the waiters at the restaurant

and the pool was hardly ever crowded which was a huge bonus during covid

quick golf cart ride to the beach area and carts are readily available

guests don t seem to understand the concept of a private pool and felt entitled to use ours

for an all-inclusive they only had one buffet in the morning for breakfast

com who was not much helpful either and asked us to pay extra for kids which was very expensive

the room service was quite phenomenal, and was very convenient

starbucks, brazilian steakhouse, and spa services are not included)

and kind staff beautiful swimmable beach with lots of beautiful fish gorgeous buildings fast wifi

) incredible pools that the kids loved

the staff was very kind and the breakfast was great

we loved having a kitchenette

location to cabo del sol golf course.

enough chairs at pool

pool was spectacular and the views were breathtaking

there was also no service at the pools and the restaurant s food was mediocre at best

our room 4275 was located on a corner, near the pool, close to everything, restaurants, laundry, covid testing

the kids pool was closest to our room but it was packed with adults so we walked to another pool and

the breakfast at the mestizo on the 7th floor is amazing, tasteful with a priceless

did not have heater and at nights it got a little cold and with kids it was a little uncomfortable plus one day

excellent all-inclusive option, no young party-goers, beautiful views, wonderful pools, great kids club if you

views, free shuttle to the sister property near the marina, staff went above and beyond, breakfast buffet was

you still have to pay partial for room service and certain little things at each restaurant if you want that

the adult pool was set on the cliff and absolutely breathtaking

our room was quiet, clean and most pools were not crowded. staff were friendly and helpful.

you had to call room service to order a mix drink or wine and pay a room service charge

very nice spa as well cons: for the price of food in restaurant it could be slightly better and the drinks

pros: huge rooms and terraces views are lovely, the main pool is great with good service

ever present problem of inconsiderate people staking their claim on the pool lounges early in the a

the pool area is lovely and the landscaping is very well

the pool area is lovely and the landscaping is very well maintained and pretty

very comfortable rooms with kitchen laundry and patios

hit with a 28$ per day resort fee at check out but no idea what this resort fee covers, wifi

it s not a huge resort which we really liked and the infinity pool overlooking the ocean is amazing

location with private beach, infinity pool with amazing views of the arch

we talk about sport bar type of level

difficult to find, the bathroom in the master room did not have hot water , toilet was tilted and laundry was

they charged us for the laundry twice

pool right in front of our building with great view big spacious suite very nice staff, excellent laundry

we could see lovers beach from our balcony our unit had 2 bathrooms and was very spacious the kitchen was well

drunk people and external guests making a circus in the pool.

kids club was really nice

i don t think this is an ideal place for kids/families

the rooms were a little dirty, the pool temperature was too hot!

the facility, the staff, the rooms, the communication, the location, the pool, the spa, the view and the

from check in where they upgraded us and let us have early check in to meals and poolside

laundry service

took a couple of times driving back and forth to figure out how to get into parking lot

the wifi worked for my phone but i never got it working for my laptop during my 3 night stay.

oh, and i loved the gym

no pool.

laundry cost are excessive, better to organise it outside the hotel.

was included; this was only for the adults and we were required to pay to feed our small kids each morning

parking is limited so chances are the lot is completely full after dark

it s quaint, has a great vibe and the included breakfast is always good

good food on the breakfast included , warm water in the pool and jacuzzi , good drinks at the bar , hammocks

no on-site laundry, no convenience store

wifi; showers didn t have a lot of pressure

spite not having any

kitchen with minimal amenities

with ants in m4 on the kitchen counters

laundry service on the app is very dumb as they literally only brought us a bag without the list &

no laundry room

it was taking a quite while for housekeeping to come, like refill of shampoo and bringing laundry bag to send

the gym was great too

the staff is nice, clean place and lots of pool locations, so you won't need to worry about finding pool lounges

i father threw his 2 years old kids in an out of the pool for hours

extremely friendly staff, very clean, family friendly but not overwhelmed with kids

pool was great, access to all the resorts, bar tenders and drinks were great, service was great

lastly, the gym facilities is a joke

location was great, the swiming pool was warm and nice to swime in

no laundry services room service options lacking entirely had to call to get the mini fridge stocked

we also had an issue regarding payment for the laundry service

terrible wifi,below average food, huge waiting line for slackers

wifi was great

i accidentally left my favorite pair of expensive sandals (valued over $800) at the pool

early check in. i arrived at 10 around.

i did not see a snack bar or a convenience store close by

the breakfast, heated pool, and rooms were great

didn't get a chance to try the complimentary breakfast buffet due to a large crowd of people in line

enjoyed the hotel pool

adult pool bar closed at 5pm but the adult pool closed at 8pm

location is great, private beach. easy access to the marina , great amenities, pool, activities.

we ordered room service only for our food to take 2hours to get to our room, we had to call after an hour and

i loved the 3 pools - they were never overrun with people or kids and we could always find an umbrella or place

pool staff was phenomenal

the pool hours feel like the hours can be longer on weekends and close past 10 pm

private and great food good gym

but the good news is we were able to order room service at any time

had my sister-in-law, who lived in the area come to visit and they would not let them use the pool area with us

reserved a one bedroom condo with full kitchen, two full bathrooms and huge balcony equipped with bbq, dining

awesome view, incredible room with kitchen, laundry and huge balcony

nice staff, big rooms, laundry in each room

it’s very kids friendly

all we were offered was you can use the spa facilities

location close enough to walk to town and we enjoyed using the gym facility

all the time and the food is mediocre, the beach is full of vendors trying to sell you stuff, the pool is loud

room service was better

the bar staff was poor

loud and crowded, you have to pay $60/week for wifi, there was loud construction next door, the spa was insanely

the wifi did work

only a few parking spaces

bed bugs, water pipeline noisy, no parking lot.

wifi was better than another place we stayed at

stuff, clean room, air condition working, very hot showers, good wifi, community area, hotel was very quiet at

i love how the had complimentary laundry service

everything and especially the laundry room if you need it!

clean and spacious room, has a pool, free laundry machine was a plus, game room, provides access to a full-on

pool, entertainment room, bar, restaurant, laundry, gym, massage etc

they have a gym,laundry, spa