they couldn't help and made excuses that other people were using it, and they were washing laundry

we enjoyed the hot tub and pool

shuttle service to the casino was a big plus

no charge for parking your vehicle

it was a clean facility with a good parking area. breakfast was very good with a wide selection.

parking signage could be better and in such a manner that will direct the family with kids below the age permitted

the location, the buffet was excellent, pool was phenomenal and price was right for

landscape very nice casino and room very clean and comfortable would recommend to visit this resort

make the hours later cause kids were heartbroken when they had to get out by 8

pool and hot tub was nice for the family. casino for the adults.

well maintained, modern, professional and courteous staff, nice pool/hot tub area

location to ski & pet friendly

the pool area was clean and the breakfast area was also very clean

breakfast was good and the location was amazing!!!!!

especially with a $75 non-refundable pet deposit

key cards didn t work for the laundry

just because they love their pet, doesn't mean everyone does

best of all was the bob evans restaurant right across the parking lot

the free breakfast was great

parking lot was dark, and it was tough to see the entrance at night

also a guest laundry

pool was balanced perfectly which is unusual at any hotel

a little too much chlorine in the pool.

holiday inn express also and a great breakfast

great breakfast. helpful cleaning staff.

pool was down the weekend they stayed and we had to travel to another location for a pool

location/staff professionalism/clean room/complimentary breakfast/layout

plowing, snow clearing of the parking area and even the entrance was not good

friendly staff, nice pool, excellent fitness area, good breakfast

also loved the pool

no laundry the room with the working ac, had to have a staff member come in 3 time a day to reset the

that there were no laundry facilities on site.

the problem was we picked the hotel because we were staying with kids and wanted the pool and was to cold to

to do room service, staff went home did not do room

room service staff were great but the food wasn't.

very sterile looking with the door to the laundry area open

only thing is when you walk in the view is of the laundry room and someone is always doing laundry

no closet doors, no place to hang wet towels, staff had too many responsibilities (front desk, laundry, cleaning

the staff was friendly though the front desk flow was not as good as the person was doing laundry or attending

can't imagine how staff manages to do the laundry without passing out