has its own entry door from the parking lot, makes it very easy to haul in luggage, main level laundry room with

there were people outside smoking almost every time i was outside and it was a bit loud

very convenient parking with a large parking lot

good location. truck parking

same goes for any cars starting up or parking as every room faces the parking lot

mr milan (manager or owner) was very helpful with a laundry machine issue.

the pool was closed and no breakfast

of nowhere, where there was no breakfast, the room offered was behind the pool with no accessible parking

breakfast was fine,nothing hot,which was ok

parking lot is very tore up

quiet and laundry on site and the staff was amazing

the sink in the kitchen would spray everywhere as well

the kitchen

rooms have a small kitchenette in them making it perfect for extended stays

the in-room kitchen was very helpful.

room was clean and facility offered self serve laundry facilities

they want you to use tap water ud83dude2c moldy bathtubs the laundry service does not work poor breakfast

our room was located right by the elevator and laundry

the laundry room was right there and it smelled like it wasn't being vented outside as the machines

staff was very friendly! room and kitchen were clean and nice!!

facilities were kept clean but i did not use the laundry because the last time i used it turned out really bad

hallway also smelled of smoke, and entrance to upper level smelled very strongly of laundry detergent/dryer

parking a little cramped

pet friendly free for my dog to stay

stay there everytime i am in cleveland, the room has always been very clean convenient parking, friendly staff

the room was nice and spacious. i liked the indoor pool and workout facilities.

did not get the opportunity to check out the gym or pool due to our short stay

used indoor pool and it was fine too

indoor pool was more like a kiddie pool

the pool was messed up, the curtains were broke and morning staff made rude gestures

my kids liked the waffle and pancake makers

clean, nice suite, pool nice

rooms are wonderful, breakfast is good and the person at the front desk was super helpful

the breakfast was delicious. the rooms and bed were comfortable. good location gor our needs.

no coffee and breakfast skimpy

was very clean, as were other public spaces (gym, laundry, etc

we were able to park with no problems and they had laundry and was able to provide us with change for machines

it was super clean and comfortable it had everything i needed even the laundry facility.

our kids also had fun in the indoor pool

it did not have a hot tub but did have a pool

was pleased with the bar onsite

there was a pool and gym area though we did not have time to use them

pet friendly, clean, spacious and comfortable room

really like a breakfast included with stay the room temperature was uncomfortable

were very friendly and helpful and the room was clean and fresh smelling even though we had a pet room

lack of self-serve laundry facility.

pet fee for our tiny chihuahua was an additional $15

was great from check in to my room to the pool and fitness room to breakfast to check out

breakfast was amazing

pet friendly

i wish i d had more time there...so i could ve enjoyed the indoor pool and other amenities.

we were pulling a 35 ft camper and there was plenty of room to park

the pool isn t open yet

thrilled with the view of two parking lots and the back of a restaurant but guess you can't have everything

location excellent. breakfast is reasonable satisfying.

check in and room cleaning and laundry

was excellent other than we had booked our room to be smoking and when we arrived they said they didn't have

the availability of smoking rooms.

location, price, pet friendly

location and bottom level as well as smoking room

breakfast was delicious

loved the spacious kitchen and dining area

clean room, kitchenette in room. clean pool great bed

breakfast...cold coffee and mushy eggs

we had a family above us, kids were running around in the room

everything was great. gym, room, breakfast.

free breakfast and no free coffee bar in the lobby

i loved the cleanliness of the hotel and i loved the pool

no indoor pool

late with kids and just wanted to shower and go to bed, but room keys did not work

hooks on doors to hang things, no drawers , laundry is too expensive , shower curtains are too high , they need

slow, laundry was full (no one picked their clothes up after the finished), no one on duty, guests next

the laundry facilities were a nice addition as well

i liked how there was a dishwasher, fridge, and laundry room

separate living room/ kitchen area. 2 big screen tv's

someone else s dirty laundry was left in our room while we were out

parking was convenient to the rooms and elevators

location, parking, internet, and breakfast

wish i had a pool for the kids, but that is the only thing that would make this place any

pet friendly.

ice making area had piles of linen laundry scattered around

good coin laundry/dryers

construction debris, poor signage to find your way, laundry room messy with some trash, etc

didn't have boiled eggs for breakfast...

clean with good bedding, comfortable beds and pillows and engineered hardwood floors versus carpet which we

smelled smoky in a non-smoking room. bathroom floor mat had dirty foot prints on it.

nothing but construction works everywhere drinking and smoking

paid for a smoking room and there was no ashtray resulting in me having to use a plastic cup filled with water

that cable and wifi were available

pet friendly

breakfast wasn't much

the swimming pool hrs. wasn't accurate. mgmt. needs to improve on that.

breakfast could have used some fresh fruit

breakfast- no fruit. surely you can put out bananas, apples, & navel organs & grapes.

there were huge roaches and the pool was closed

also breakfast was very good

large room with sofa and desk, clean and designed bath, and separate kitchen area.

the eggs at the complementary breakfast were the best we have ever had at a hotel complementary breakfast

just be aware that if you bring a pet, the hotel has a policy that you cannot leave the pet in the room alone

wifi was not working two of seven days

was hot for taking a pleasant shower, coffee in our room and in the office if we needed more, laundry facilities

50 per load of laundry but in the room it shows 3

laundry service was not working

great laundry space

00 per load of laundry and even argued with me when i showed him the paper in the rooms says 3

nice dining area, quiet rooms, clean gym, laundry onsite.

have been perfect if the lobby offered wifi we asked and we were told no free wifi in the

pet friendly

parking.

very clean and safe place to stay. with or without a pet!

letting guests know where the laundry and ice were located upon arrival.

they have breakfast. very clean. i always stay in this location when i go for vacay.

we didn t have breakfast at the hotel. we were a little late.

nice location. great breakfast

we enjoyed our stay. very nice. breakfast was great..

has pool and laundry

was very friendly, room was big and comfy, and being able to order food at the bar was a pleasant surprise

loved having a bar right there to sit at our take a drink back to my room

good, bad is very nice and confortable, one of my favourite, there is a small swimming pool for kids

good, bad is very nice and confortable, one of my favourite, there is a small swimming pool for kids

the breakfast was great

new, modern. great breakfast

breakfast had a nice selection. plenty of room to spread out with the covid restrictions.

the ladies putting out breakfast were also very kind and made our trip extra nice

breakfast could be better

the laundry room area had a bad smell

the swimming pool was generally empty and there was guest laundry

no luggage holder, no laundry bag

the lady at the desk let me check in early and she gave me laundry detergent, instead of making buy a whole

the laundry facilities were right outside my room. i mean right outside!! not good

the bar and restaurant was not open.

continental breakfast, but unfortunately the hotel didn't come with that, but it did have a pool which is why

the pool was ice cold. bar closed very early

the pool and spa were the main highlight to our stay

hot tube smelled bad to much chemical,the pool was slightly cooler than what i expected it to be

parking is a little challenging as they were sold out and share parking w/ other business

convenient location and pet friendly.

clean good staff nice breakfast well stocked

) free parking(first come first serve 15 spots on sit that are shared with the holiday inn express)

breakfast sucked

parking

clean, comfortable and breakfast very good .

clean, friendly and helpful staff. great breakfast

the hot breakfast wasn't great.

clean and comfortable. awesome breakfast..

s exceptional ud83dudc97 very clean, nice staff, guest laundry, indoor pool was fun with plenty of pool

there was not enough clean pool towels when we went swimming (but could have been that laundry wasn't done yet

paying to do laundry pool no food but tables could have more choices for breakfast

breakfast was great

but, that is when the pool can in to

of my clothes were stolen from the dryer in laundry room

have a hot tub, would have been nice if had a bending machine you laundry stuff in it, like soap, fabric softener

was no laundry soap to purchase nor did they have quarters to exchange dollars for washing

up to date furnishings, comfortable beds, easy to access, parking was well-lit

far forward so that when the bathroom door was opened it pushed the clothes back, also, the guest wifi was not

beds, nice warm heated indoor pool, onsite laundry room, quiet location, very friendly and patient staff

pool was heated to a good temperature

indoor pool was the biggest attraction for me

curtains did not close to block out bright light from the parking lot that shined right into our room

covered pool? i m from florida, just seems weird. hahaha

clean and comfortable and friendly staff and good breakfast

breakfast eggs were a little cold and bacon was almost gone, but if full and warm, it was a nice

coffee at the breakfast area was really good

better gym equipment, add a pelaton

the room and the pool

reasonable rate for king non-smoking room.

reserved two rooms non-smoking

and helpful clerk at check-in, corrected error made during booking to give us a non-smoking room on ground level

the room smelled like it once was a smoking room and they have tried to cover it in room freshener

plenty of parking to park my utility trailer with camera security