apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a gym (although

the building is brand new, it has a pretty fast lift and a great view from the gym

have a whole apartment to yourself so it's spacious, good view with a balcony, there's a swimming pool and a

awesome views of the mountains and the sunrise very clean and modern apartment full kitchen with pots

modern, clean and the gym!

our room was very clean and nice. the stuff was very friendly. there is a laundry service.

also, the hotel did not have a hair dryer and the laundry service refused to wash my rucksack, which had become

ok now we get onto a major rip off with the laundry

huge problem we encountered was laundry

breakfast could be a little more varied, but it was good enough.

wifi worked really nice, breakfast included, hot water

spacious rooms, wifi worked well, shower was amazing, and the staff were helpful even with the language barrier

no massage, no pool, no jacuzzi, no gym and a very expensive laundry service

the bar is good, with laundry service, breakfast and parking

no vegetarian option for bar snacks

the bartender at the bar was master made ever evening fun with the drinks of the night

friendly staff,location,breakfast,price

wifi on room was ok

did not like the lousy wifi, constantly being not available

wifi connection, small toilet

good staff good wifi

wifi

lady making breakfast is not very friendly and could not accommodate to give a vegetarian breakfast

breakfast and wifi is average but it s included in the good price for a stay or two

poor breakfast

breakfast service and staff were very kind and warm with us.

breakfast was lovely and a nice bonus

as well, have in mind that shuttle transfer is not free of charge on sundays

room, services (pool, gym, breakfast) and staff 10/10

pool and hot tub had limited operating hours and the hot tub was not hot at all

the breakfast had a big selection of food

swimming pool, jacuzzi and turko

the laundry service in the hotel is excellent and i highly recommend it

i used the gym and the laundry service and both were very good

laundry came back only after i called and asked for it

second thing which made me really mad was the laundry service

would have given a perfect 10, but for the mixed up in the laundry

because of the wi-fi issue, we couldn t use the laundry facilities on the 29th floor, even after purchasing

fill out the laundry form, and requested laundry services, they couldn t find my clothes and clothes were

laundry service - collection aspect needs work; but minor issue.

no kitchen utensils - refridgerator freezed items - dated interiors - laundry service not working on sundays -

laundry service was 3 day lead time

beautifull hotel, everything clean, big rooms and good beds + tastyfull breakfast

basic, but priceworthy. really good wifi.

wifi available in office area, but none in my room

room size, cleanliness, fast wifi, friendly staff, breakfast, location, hot water

view was amazing! good breakfast and fast wifi too

laundry services kept my clothe for 2 days and i could only get it back minutes before my check out

laundry service expensive ( costs per item), but external laundrys close by

had to give my clothes to laundry because of that, but to no avail

the laundry service return time is not consistent.

staff was basic, waiting a long time to be served and a do it yourself attitude to things like laundry, luggage

good wifi

there is laundry available at the accomodation and the lady who does it is an absolute superwoman

wifi was very poor

difficult to find, if you don't already have a sim card or wifi you can't call them, difficult check in, smelled

laundry availability next by for very good price (no need to use the hotel laundry service)

there is laundry service but is ridiculously

rooms need a fan, most places are walking distance, laundry service next door

it is conveniently located near a laundry, restaurants, liquor store, supermarkets, street vendors and shopping

too many kids!

it was affordable. laundry service was also affordable.

wifi was poor.

the room has a comfortable table where you can work in a pc and the wifi was pretty fast.

could not get the breakfast because i left early

only little details: * wifi wasn't very strong in my room (took long to send emails, etc) * would like more

i would have loved that the breakfast could be in a more extended time.

breakfast very good

few food options for breakfast

spotty wifi; uncomfortable beds.

breakfast can be better like having more options we ended up having breakfast outside because one

lovely view, quiet, spacious room, nice breakfast, helpful staff

breakfast buffet was excellent, different every morning

very small lobby. nothing sweet in breakfast

attentive staff, clean and comfortable rooms, nice breakfast

the breakfast was excellent

maybe a little more options for breakfast , like a vegetarian or vegan option like

maybe the breakfast. but there is no to many options .

there is a bakery across from the hotel where to have nice sweets, breads and breakfast, there is also a pasta

laundry is outsourced and they use the same place as the high end hotels

i was charged $30,000 cop for a small bundle of laundry

do laundry somewhere else

was told a laundry service was available, did not expect it to cost 60,000 cop ($15) for half of a regular

the breakfast was perfectly colombian and i guess they had 5-6 set menu options for that

signal for the wifi was weak and unavailable in certain areas in the room

was no wifi signal in my room

was no hot water and wifi could only be reached within the 1st and 2nd floor

the wifi was quite slow :(

the room was very nice and modern and i have everything that i need in the kitchen.

everything staff was great love the location great breakfast lots of restaurants close

, shower had rust in it, wifi was

perfect location, free parking, good breakfast, great value

breakfast was great. a lot of choices.

the breakfast was amazing, as a colombia who loves to eat, it was wonderful

wifi is intermittent

clean rooms. very nice attitude from the stuff. fast room service.

if you need to use the laundry service, it is reasonably priced (it cost us $5 usd to have four articles of

laundry was suuuuper expensive

the laundry room was located in this floor and they made a lot of noise

the only thing i would take issue with is the wifi connection

breakfast is included, staff is friendly

our room was in front of the hotel laundry so it was a bit noisy

it even includes a sauna and laundry service (for additional costs)

the young girl at the from desk tried to charge my housband more money for the laundry when he said that was

no wifi in the structure

wifi wasn't working. the staff was helpful and accommodating.

are very thin so you can hear everything going on in neighboring rooms; lots of street noise; wifi was a little

the staff is nice, let us leave our bags there and allowed early check in

the laundry price we were quoted seemed quite high (9k per lb) however there is a service over the road

no laundry

laundry service right infront the building

cielings were very low. the shower was also too low.. kitchen did not include stove.

this is a hotel, not a bar or a art gallery and disrespect to guest rest

they even offered to help with our laundry

next door noise and laundry was not working properly

helpful and provided me with help on where to buy items, setting up my online food booking, laundry services

the kitchen was well equipped and we could use it comfortably

kitchen not thought out

the wifi did not work in our room. the water was like warm at best.

the breakfast is delicious and was served in a blink of an eye.

bit noisy in the early morning when the kitchen opens (around 6:30 am)

unfortunately there were also issues with the wifi all week due to a problem in the local area which made it

breakfast is good and freshly made

offers most of the services that hotels usually do, such as breakfast and laundry

also, perhaps snack store was a bit expensive and the breakfast could have had more options but i could also

very clean and excellent wifi

super cheap, the staff is always very helpful, the room is cleaned every day, and the wifi works perfectly

the breakfast was pretty good and the hour is quite long for the early birds

the breakfast was so poor, i payed 3 days on a bakery close to the hotel

only stayed one night, but the bed was comfy, the breakfast was fine (eggs, aromatica/tinto/choclate and a

breakfast was good staff was friendly

good breakfast but only minus is that they dont serve you cultery if you don t ask for it

one hour late check out, bringing the breakfast to room

- juan valdez coffee right around the corner - location very close to monserrate mountain - laundry was done

website needs to be updated to reflect that they do not provide laundry or airport transporation

wanted to use laundry service but was informed it would take more than 2 days, not sure why it would take so

- laundry service too expensive

no laundry service even though the website says it does. also wifi was not very good

we lost your laundry, sorry

negative however was the 'spa access' which was only available from 2pm-5pm on jacuzzi and 6pm for spa treatments

everything was fine, the staff was really helpful, great location and nice breakfast!

wifi suck and noisy from construction

fruits, breakfast and lunch in the price

ordered room service and after 1 hour of not having my food i texted so the call me in my room and waited

i had to order water from room service because they didn t have any at the front desk

wifi in the room

like the hotel en general was clean and good space, but it was nothing in the mini bar at the no even water we

the room service was bad.

owner can't speak english, we use laundry service but they didn't make it dry and first time say 6000 peso,

the room is big and clean. they provide breakfast, wifi.

didn't like the access to the rooftop as you had to walk by laundry room and encounter bins of bedsheets and

the front desk staff were friendly and the breakfast was great

renovations underway in lobby area. wifi unreliable. small rooms.

wifi wasn't working

only thing that could have been improved was the wifi

the wifi/internet fall out to many times and very slow

wifi sucked, noise from the nightclub until 3am.

there was music playing from the bar downstairs until 2:30am

the wifi is a bit weak and has some disconnections sometimes, but it is

better wifi

was fine, we get daily cleaning, they did my laundry for good price, good coffee for free

very noisy area, small rooms and they forgot to clean my room. the wifi did not work well.

wifi in the room didnt work well. it worked in the common areas with no problem.

noise from traffic on street wifi intermittent and not strong enough for calls or streaming several dogs in the

wifi was not working

walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv, laundry wash+dry 30000,

to end point universidades, walk trough tunnel, exit and walk 9min southeast), great wifi extenders, netflix tv

my own hot water bathroom, and kitchenette, good lighting, lots of sockets for charging, great wifi

almost nothing for cooking in the kitchenette

helpful staff and the gym is pretty good, including a sauna

everything was slightly wet, no safe in the room, wifi was quite slow

-wifi is strong and always works well

its well located and is easily accessible. i appreciated the hot water and free wifi.

wifi is good

wifi spotty

they also have a laundry service where you can get your laundry back the same day

week was fine until i asked a lady worker about laundry and she said she would do it for $15 mil

wifi was patchy throughout our stay

wifi is available in the casa but the signal is not strong everywhere

would have been nice to have access to a bar (or a stocked fridge) - once it starts raining in the evenings,

location and friendly & helpful staff, big shower, free coffee, good laundry service, quiet, comfortable

wifi was

friendly staff. breakfast. wifi. location.

late check out time and it was quite clean

good beds ad wifi in an old original

laundry service was quick

fantastic location, very comfortable, super-clean, delicious breakfast

breakfast was perfect

) pleasantly surprised by the possibility of room service

staff were generous with their time and attention, generous breakfast with local fruit, walking distance from

noisy, my room was close to the laundry center and staff ran the washer/dryers during the night making it

the breakfast was delicious

everything was great. location was perfect. great breakfast.

wifi had some problems from time to time

fast wifi

was no wifi at all the entire stay, and being from a foreign country we could not use our cellphones

the breakfast area was the rooftop which had a stunning view but the ambiente was a bit cheap with

don't have wifi in the rooms, it is really bad that

and helpful staff at reception, very cool rooftop bar and restaurant, as well for breakfast

great location and great view from the restaurant! good breakfast! nice bed and room.

and helpful staff, good value for price, nice to have a kitchen in the room, good and safe

don t have room service often

kitchen equipment was really basic so you cannot really cook

very clean and offers laundry service

) there is a good variety of breakfast options

breakfast is next door at a cafe, and they didn t have many any options for vegans, and weren t

wifi wasn t working properly, especially in the upper floor

the woman on duty was sweet but didn t give me the wifi details and i had to go hunting for them myself

to carry luggage reception staff not knowing how a payment terminal works no window in room noisy bar

breakfast is ok

breakfast was simple but perfect to start the day

also, the bed was very comfortable and the breakfast good and lady taking orders provided an outstanding customer

and cannot be opened so if you plan to work from there maybe it's not the best place, also the wifi was quite

staff is really nice and the breakfast was good, for this price it's a really good ratio

location pretty rooms good breakfast

cool shops, cable tv, internet is not very bad, local colombian vegetables, economic supermarket, laundry and

got a room with a window facing the laundry balcony, i was asked to pay before even seeing the room, the cold

was dark, tiny window faces internal courtyard with laundry machines and bins so no natural light

we could have the laundry washed, store the luggage for one night and the owner got up just because of us at

room had a window, but we had to keep the blind down all the time as it leads out into the staff laundry area

they do offer laundry service. it is safe with a double gate. 24h restaurant next to it.

great that there is a laundry-mat next door

in some floors the wifi doesn't work