the room was fine. there is plenty of parking. bathroom was clean and bed was comfortable.

breakfast was great with waffles, tasty scrambled eggs and more

the breakfast was good, choices included eggs, hasbrowns, sausage, biscuits, cereal, waffles, etc

nice area, nice amenities, good value, kitchen area in room was nice

very good selection at the hot breakfast!

the guests laundry room was a big plus

the free laundry was very handy

loved the free washers and dryers as we ve been here for a while now and doing laundry on site saved us from

room, restrooms off the lobby and the laundry room had a horrible smell

cooking supplies, fridge, microwave, a guest laundry (they even have a laundry basket in the room to use) we

i didn't get a chance to hit the gym next to the pool but it looked really nice and there were plenty of machines

was awesome , great location and my kids even got to swim and towels were provided in the swim area

i didn't get a chance to hit the gym next to the pool but it looked really nice and there were plenty of machines

room was so comfortable, the staff were incredible, breakfast was good, location was perfect

was awesome , great location and my kids even got to swim and towels were provided in the swim area

laundry room shook the bedroom we stayed in.

were placed above the laundry which made for a shaky morning wake up

additionally, surprise charge to my credit card, when i called regarding this they said we had a pet - we did

modern, comfortable, quiet, well-staffed, excellent breakfast bar and pet friendly.

a few years ago the pool was closed when we stayed for mt daughter s birthday

they have coin operated laundry service on the property

i felt my privacy was violated housekeeping was also pushy and rushing me out of the guest laundry room during

the laundry wasn't open late enough

laundry room has 3 of four washers broken, and office never had change.

so we took them off ourselves and took them to the laundry room and washed them

we couldn't connect to the wifi & didn't have an inside pool.

the breakfast was varied, hot, & nutritious

breakfast

breakfast has hot food eggs bacon waffles and oatmeal

there was some puke by the pool.

no pets allowed

breakfast . housekeeping knocking at 7am

breakfast room's tables were never washed the 4 days i was there & there was only a little bit of

adorable room, clean, helpful staff, good parking, great free breakfast

screen on the window, poor maintaince over all, poorly of care to care breakfast

the staff is always pleasant and willing to meet your needs. i like the 24 hr laundry. .

are people hanging out in the parking lot and occasionally loud music from a vehicle

was great, parking was a little iffy but, we made it work and our car stayed safe

got in about midnight from our event and there was no guest parking available

the hot tub next to the pool was fun then my room was next to the pool

no breakfast, the cost of laundry

staff seemed to do housekeeping laundry after midnight so it was pretty noisy until 6 am

goes off at 6:30 am friday morning breakfast is not good the waffle machine doesn't even work the laundry is

laundry broken

waffles in the mornings, quiet for this side of town, dog friendly, 24hr access to laundry machines

i loved the breakfast and also laundry facilities

appreciated the laundry facilities, too

overnight stay good big room, laundry services

parking lot in disrepair.

room service would be nice , better more creative food

the pool was down for repairs and breakfast was crowded

the breakfast was fine for those of us who had breakfast

the morning breakfast was well stocked throughout and food was well prepared

clean, friendly, plenty of space, indoor pool, love it

the staff was very helpful plus the hot breakfast is a big bonus!

was comfortable, they had coffee all day and laundry facilities were great especially because we were there so

there was a full kitchen and a place to put all of your clothes. it was very quiet.

full kitchen and 2 bedrooms were amazing. everyone had their own tv and it was super clean

really enjoyed how clean the facility was the breakfast was good and i enjoyed the scrambled eggs and the bacon

cleanliness, room with a kitchen

laundry room out of service the whole time one of the front desk clerks is extremely rude.

and laundry room available was so nice

laundry center was out of service

the laundry facility was quite dirty and all four washers were full of mold

of course they staff wouldn't be having so no breakfast available next day

is currently being renovated, so the gym, pool, work center are all closed

parking lot is small and not much parking very close to the hotel entrance

pool was closed for maintenance, the walls were thin and loud especially since we were placed on

there were teenagers hanging out in the parking lot

the gym could be a bit bigger

used the laundry amenities and they were working and clean

the facilities are great, we used the pool, gym, and laundry

clean room and sheets. easy to get to, park and get to our room. the breakfast was wonderful!

exceptional breakfast and great customer service

did not use pool or other facilities

the laundry was out of order which was a huge inconvenience

airport hotel that doesn t do airport shuttle for guests

the beds were nice and cozy, the ac would run all time instead of on and off. safe parking

the great grand kids enjoyed the pool breakfast and fruit in the afternoon.

the continental breakfast was healthy, nutritious and satisfying

room was clean, plenty of towels, made use of the laundry appliances and they were in good shape, decent location

got broken into in parking lot right by door

the restaurant staff and room service staff were so nice and attentive.

the airport shuttle wasn't available.

easy access to the site. bed was comfortable. wifi was great!

guest laundry dryer does not work

the one trash can in the room was an old laundry tub

they had no luggage cart for the yes and i had to use an empty dirty laundry basket from the laundry room

they are low on laundry so it's hard to get clean towels and

i ran 1 load of laundry-- tshirts, underwear & socks

super clean. nice laundry facility. easy access, plenty of parking.

room was next to the hotel laundry

big hotel but it served its purpose, very clean, quite & hot breakfast was a plus, along with a laundry room on

laundry

laundry

convenient laundry, indoor pool and parking, infused water in dispenser in lobby,

the first 2 nights were excellent, wonderful to have laundry on site, staff was extremely helpful

did not use, but laundry washer and dryer available for guests

maker did not work laundry bathroom was locked lots of theft in the area

laundry didn't work

available laundry facility

on pillow case, no ice machine, no laundry, machine broken, asked for a refund, told she couldnt give me 2

the laundry mat was out of service. i had to ask and use the one across the street.

tv didn't work ac didn't work laundry room didn't work

always behind in laundry not enough towels

laundry room was nice, but coin operated

appreciated the kitchen and laundry facilities

hotel but it has features like a stove, microwave, refrigerator, pay washer and dryer in the laundry room, mini

laundry

laundry didn t work well and stuff not friendly with me

its clean, sharp looking, good food and served for the guests, nice pool and hot tub too

breakfast was not up to par

huge suite w plenty of storage. suite had a kitchen and a very nice bathroom.

did not eat breakfast as we had an early flight.

free laundry, rooms with dishes and pots and pans

laundry facility free use to guests

was 100 bucks, had a 2 burner range, full size fridge, plates utensils glasses, you got a laundry room

excellent hot breakfast. free laundry facilities. very helpful staff.

nice clean room. equipped kitchen was great, free laundry was an added bonus! will stay again!

room was great however i was next to the laundry room so that became very annoying

there were a couple little kids that couldn't find their mom and joy took such great care of the girls until

clean, room was not properly stocked, wifi didn t work, furniture was broken

also, if you re going to have kids stay there maybe they should stay on the first floor or the second floor

the pool is small, and it was pretty cold!

laundry area open and useful

the hot breakfast in the morning was the perfect way to start the day

everything but breakfast

pool and hot tub were great

was nice starting out the day with having the complimentary breakfast instead of having to find another restaurant

ice and laundry only on first floir

they did not have change for laundry and could not open safe to give change

we were given a 1st floor room next to laundry and kitchen, across from fitness room and lobby with breakfast

i used the laundry and it was very easy and cheap as well

room was next to gym and laundry too much night disturbance

workout area is nice and so are the laundry facilities

how close it was to airport and family, and free laundry.

on site laundry

parking lot was even clean. nothing to complain about.

it s there, but you ll have to overlook the parking lot, street and town to see it in the far distance

the rooms are very large and having a small kitchen is great when traveling with a baby.

not a big deal but the carpet in the hallway is dated

kids and adults yelling in the hallway passed 10:30 at night

the breakfast include variety of items

the main reason we reserved this room was mainly for the swimming pool but it was out of order, and we were

the laundry worker

doing laundry didn't break the bank

no laundry/no kitchen/ small room definitely not a premium

and most of all - an efficient laundry staff

and checked in on time, we were given handicapped room located under the stairs and next to laundry and electric

laundry room was not working

laundry room

in fact, they did have coffee available, in the laundry room, in a thermos

wish they had a microwave in room and laundry services, but other than that it was good

bathroom sink and bathtub were 100% clogged and the laundry room was not working

laundry facilities were not available because of broken laundry machines

also, laundry was a bonus to have at the hotel

no laundry facilities.

laundry facilities

was bummed out laundry facilities was not working, had to go to a laundromat

laundry rooms

laundry was outside our room & was a bit loud

coin laundry available makes it easier for me to clean my clothes

this hotel caters well for all of the little things such as laundry, tourist info, vending machines, atm etc

the laundry area was rather dated and only had one set of machines

good bed, good breakfast, available parking

not a thing..safety in parking area was nice

a poor job of snow removal from the parking lot

i felt that the gym needed some more workout machines

nice warm pool, clean rooms, good breakfast, and right around a lot of shopping

woke me up around two thirty in the morning mt that the air conditioning is very loud no dirty laundry bag in

clean, warm pool, friendly staff, comfortable bed, nice workout rooms and clean laundry room

- the wifi was sub par, you had to pay for better wifi for streaming

wifi did not reach the room and there was no business area or space i could go for a private

wifi tried to use it several times and it didn t work no a/c in room room had odd smell hotel is

laundry room could be cleaned better

tiny, laundry but no coin machine, no fridge or microwave, waaaay over priced

they provided breakfast, dinner and cocktails. staff were very friendly and helpful.

it is a pet friendly hotel too

wifi was non existent at best on the higher floors

laundry facility is run by bluetooth, with an app called clear token

continental breakfast was a bonus as well

it s out of the way of the bathroom and the kitchen area

was so nice having the kitchen in our room

genuinely surprised by the kitchenette and space available

were nice, the pool and water slide (though slightly outdated) were a lot of fun, and even the laundry and

luggage racks were missing had to use laundry cart to take to our room on third floor

waited 10min at the front desk for service and when no one showed up i walked into the laundry room to find the

elevator wasn't clean and small and used by the laundry workers

good to have cheap laundry options too

lack of good wifi connnection

the bar person was a bit unknowledgeable.

beautiful and new! great pillows and beds and lovely lobby restaurant bar situation.

laundry closes. make 24 df

out it isn't like pictures and lil things broken the hair dryer doesn't work laundry washers

microwave, food splatters throughout kitchenette, shower did not stay warm more than 5 minutes, laundry room

room has kitchenette, but you need to supply your own cooking equipment. laundry was good.

although there is a kitchenette, there isn't anything to cook with, no coffee maker, and no ice machine

in room didn't work, laundry machines were coin operated and there wasn't a change machine

laundry. one washer is broken. took too long to dry

location was ok, the bar was great

the only thing that was kind of an issue is that they held banquets the entire weekend causing parking to be

the staff, the room, the restaurant. it was clean and our 3 kiddos loved the pool!

completed laundry and i'm pretty sure the soap did not get dissolved so my clothes basically got washed in

laundry facility available on the second and fourth floor

breakfast, hot tub, friendly staff, laundry

we did laundry there. the dryer was not efficient. it had to run twice.

opportunity to do laundry is not the most frequent amenity so appreciated they had it at all - be aware if you

hallway noise was horrible across from the guest laundry, at all hours of the evening and overnight

staff and i appreciated the on site guest laundry facilities

i appreciated having guest laundry facilities

i even did our laundry at the hotel it was reasonably price to wash and dry

they put us at the last room next to the pool and maid laundry room

breakfast could have had a few healthier options

the pool was freezing and there was so much chlorine that my kids eyes where burning and red.

beds are super comfy, the swimming pool isn't to deep and was safe enough for my son to swim and feel independant

pool was freezing and no hot e

clean, friendly and accommodating staff, great breakfast, location is quiet yet near everything

only thing i would suggest is a chair or 2 in the laundry room

location was great and our room was right by pool, weight room and laundry

the sheets were soft to the touch but somehow itchy- maybe a result of the laundry detergent used

very clean rooms and breakfast was great.

had moldy and soft oranges, orange juice for me was spoiled despite being in date (tossed out), kids had juice

friendly staff, good breakfast, complimentary light dinner mon-wed, free laundry, pet friendly

having a place to do our laundry was very much appreciated

also loved the free laundry service option

everyone was so nice & loved having laundry facilities

free laundry

loved the location, the value for the hotel, free laundry, great complimentary breakfast

is very clean and kept up well, everyone was following the covid safety rules, they have a laundry room and that

our room was across from their supply and laundry room

laundry had no dryer

appreciated the free laundry machines

for those who were staying longer, the hotel has a continental breakfast, laundry facilities and vending machines

kitchen upon request, staff was nice and professional, parking (disabled) was plenty and they had laundry

parking was limited, breakfast was limited was only coffee, staff was nice

were put in a pet room, i ask is it possible handicap in shower

the kitchen in the room & quiet & clean hotel.

my room was inside the laundry facility

also it was a plus they have a snack vending machine and a soda vending machine and their laundry room is quite

was super helpful and friendly, cute garden, comfy bed, room options with full kitchens, laundry on site, great

wifi worked only occasionally

had a full kitchen

guest laundry) and fewer extras i didn't need ( free breakfast, restraint, etc,)

little shop in the lobby was convenient and the laundry facilities were very good

we preferred the comfort of my place, the kitchenette, and laundry facilities

laundry is a little pricey in my

new property, exceptionally clean, comfy beds, kitchen, hbo, nice bathroom, laundry.

the wifi was weak

having a full restaurant and bar onsite was also a plus

myself and our kids were very uncomfortable too

the kids loved the indoor pool

everything but the hot cocoa bar on christmas eve was awesome.

lovely bar area and outdoor pool / seating area

afterward we went to the rooftop bar for a nightcap

no free breakfast.

was high enough that i would have expected substantial discounts for use of the flight simulator, spa experiences

at the aviator we waited 15 mins to be greeted at the bar but we were 2 of 8 people at the bar and 3 bar tenders

had a laundry room

not bad, had waffles you could make for yourself, ice machines were all broken so no ice, laundry facilities

are no laundry facilities despite it being advertised that there are some

the bathroom had a strange smell. laundry services were canceled.

our group requested more pillows and towels for their room and was asked to follow the man to the laundry or

harassment , quiet , laundry never packed and people laid back basically no extra stress

one thing strikes me as odd is their machines will not be able to do normal wear and tear laundry

covered motorcycle parking.

vacuum under beds and next to walls..ugh! pet fees are ridiculous..

breakfast

breakfast and had no laundry facilities, had to use the next door hotels laundry facility.

bathroom too smal toilet too low, no microwave in room. no laundry in the hotel.

no laundry

s a 100$ pet fee, that was never disclosed when paying

it said it had a pool but when when got there it was closed

that the laundry wasnt working

laundry on different floor.

no laundry facility that i could see

people staying in hotel were sleeping in the laundry rooms, some were so loud, fighting screaming at each other

staff wasn't to friendly , rooms extra small , no bag to dispose dirty laundry

laundry facilities were expensive

never any towels in pool. no change for laundry. pull out couch too small.

kids were running around on the weekend. not the hotels fault

cleanliness, free breakfast (which was excellent), cost, and excellent customer service

room was very clean. comfortable beds. my kids loved the indoor pool

the laundry room was out of order.

a vending machine for food and drinks is conveniently located by the ice and laundry machine

it s very outdated and the breakfast could be better

the complimentary breakfast was outstanding quality and it was worth the fare

really high pet fees really dated room wasn't very clean staff seemed pushy .

laundry facilities were overpriced

convenient store 3 min away, the pool was opened, and the laundry facility is very handy.

rooms bed old lumpy hard uncomfortable no fridge no microwave laundry room washer dryer no

bed was worn out ! room next door who was arguing part of the night, laundry room was dirty.

they also have a laundry room accessible to guests 24/7 as long as you have your room key

the laundry rooms weren t working and there was a sign there saying they would be done and they

i called up there and he got us a basket to put away the dirty laundry, got us new sheets, towels, vacuum and

laundry was out of order

is next to garden of the gods very large room with laundry room and proper kitchen they offer a breakfast in

our room was very close to laundry facilities-which helped a lot

laundry on-site was a must for us

front desk could be better informed on the exact location and cost of the laundry facility

the pool area was kind of dirty, and the hot tub was shallow and not overly hot

they even had a little hot chocolate bar in the evening

kitchen staff was great as well and the breakfast was so delicious

room was located next to the laundry, which produced significant loud noise every day

liked that they have a laundry facility on site and the breakfast was a lot better than other hotels i have

room was next to laundry room

staff was great! clean rooms, fun times at the pool, laundry on site!

road, petrol station (7/11) a stones throw for petrol and snacks bedrooms as you would expect and laundry

there was no laundry

no laundry or dry-cleaning service was available

remember having a great selection of breakfast items at springs orleans and room service

gym

floor had not been vacuumed: there were traces of food and some sort of goopy liquid on the carpet

breakfast was a typical hotel breakfast - it definitely fit the bill - not a big breakfast eater

breakfast was just ok.

the breakfast was amazing and the staff were friendly and truly professional

i liked the size of the room and having a full workable kitchen while on vacation.

2nd time here! indoor pool.

we had been traveling for 5 days prior, so having the easy access to laundry right there in the hotel, for a

guest laundry room. god location

beds were very comfortable. nice large fridge. laundry room.

no laundry room

laundry facilities modern & helpful

laundry facilities came in handy

laundry machine broken

he came into the laundry room around 5 am when i was switching my laundry to mop

room size was terrific. amenities, iron, blow dryer cool. laundry bag helpful, too.

wasn't very clean, breakfast was terrible (often out of food by 8am), and laundry cost $7

the only thing that i did not like is the pool was not warm enough.

great pool, and the staff was terrific. room was very clean and comfortable.

no breakfast , no room service no pool

nice pool perfect temperature and great jacuzzi

gym, room with a view, close to many restaurants

the breakfast was definitely above par and the staff was so kind and helpful

loved that your pet friendly (75

great breakfast. good location

good hotel, friendly staff and guests, nice pool, good breakfast overall a great stay.

all good except they did not have a hot tub in the common pool area

the laundry and pool were so far away and the bathrooms were way outside the pool it made it hard to

pool and hot tub could use a little maintenance, but overall, very good.

good coffee, great breakfast bar.

counter space/ kitchenette srea

indoor pool was not well cared for, the water was dingy and the pool apron was littered w/ towels, paper

clean good location good parking laundry nice to have bbqs available

room was under the laundry room upstairs

laundry cheaper and soap provided. clean outdoors and provided with propane to grill.

laundry and grill

the parking spots are too close together though

universal positivity of the staff, from room service to greeters to bartenders

really accomodating for a hockey tournament and alot of kids.

charged us unsubstantiated for 75 dollar pet fee and threatened to have be pay other guests hotel bill if our

we spent a lot of time in the pool and felt very much at home here

dirty windows, sink that did not drain, ridiculous to charge extra for wifi

our requests for new towels were ignored so we ended up taking some from a laundry cart we found in the hallway

need laundry facilities onsite

the pictures showed a spa bath but the room we got had a regular bathtub

room was far from clean and the wifi didn't work when i mentioned it to the staff they did

the downstairs bar is awesome as well

modern, walkability to restaurants, great breakfast included

love the modern design, large gym, and different breakfast items each day.

pool had a nice view but very little and boring specially when you have kids and the kids love the

only one person in the kitchen taking guests orders and making the food

but there should be one more person helping in the kitchen

laundry was out of order

pet friendly and location

staff was nice. proximity to restaurants. plenty of parking.

the hotel was clean, and pool was nice. the breakfast was awesome!

no restaurant was available after breakfast

breakfast prepared by loonu was amazing

kitchenette in the room was amazing and the pool was a highlight of our trip

breakfast wasn t getting replenished

rooftop bar every evening for complimentary happy hour

very nice hotel in downtown area. good breakfast.

kitchen was great and saved us money on eating out all the time

liked havinging separate bedrooms from the kids

pool is not open like the website stated

staff was very helpful.. hotel was very pet friendly.

a ladle in the kitchen would be nice.

i enjoyed the pool, the fitness center and the coin-operated laundry machines

the staff was very friendly fly and helpful. i liked the location and the laundry facilities

hot in room, internet problems with wifi, no one in staff wore masks, felt no covid

the pool is perfect for kids as it's not too deep

good pool

my room was located near the laundry room, or at least that's what i assumed, and the industrial strength

the breakfast is good. i like the extra things, like free laundry.

laundry facilities & pool also available

nice facilities - fitness, pool and laundry

when i asked the front desk they said it always happens when they do laundry

also was going to do laundry but dryer was broke and the pool was covered

if your room is next to the laundry room, you will hear people walking back and forth

good location near the highway for traveling. guest laundry available. reasonable price.

spotty wifi, laundry broken, not much for breakfast

ice machine hidden in locked laundry room

the choices for breakfast

excellent staff, great breakfast, pool was nice.

no complimentary breakfast. i was pcsing to the area and had to eat out for a week.

the location was convenient, the area was quiet, and the pool was perfect for younger kids

wifi, cable tv, mini fridge, microwave, and pool made it great stay for us with our baby

they came out carrying laundry baskets with apparently their belongings and got in a car and left

was what we looked at, but people live there and a of homeless looking people came into the parking lot and

parking lot was not well lit at night and the towels were rough

1. easy check in. 2. convenient parking. 3. spacious room (handicap accessible)4. two chairs.

not enough lights around the parking lot

air conditioning, bench seating and a table on the front porch outside of the room, on-site laundry mat with

they were pet friendly for a substantial fee

cable and wifi didn't work

soap or shampoo, no tv, no chair, no toilet seat, no wifi, stained sheets, loud noises at 4 am, surly management

manager said no visitors an walked around in parking lot and

slow room service , poor quality laundry .

very very plentiful,there must of been at least a couple dozen extra towels and sheets in the laundry room

cool, first time staying here, valet drives you on a golf cart to your room and drives you anywhere you need to

wasn't aware that my kids couldn't swim in the infinity pool until we checked in

needed a microwave in the room since all dining is room service

kids are not allowed in the gym

bedding, great food options for kids, staff were friendly and courteous, and an overall great stay

times i have had rooms with views, the rooms are very clean and even with it being november the pool was pleasant

s mores kit available for kids. great buffet!

the pool area was great