tv or wifi

golf course wasn't in good condition

not much lighting in the parking lot and the entrance on the back side of hotel

last, there were ants everywhere (kitchen, bedrooms)

the golf is a 2 at best, and the rooms are well beyond time for renovation

location, next to golf course and restaurant and bar

several guests with dogs and i don't remember seeing it advertised very clearly that it was a pet friendly hotel

restaurant / bar next door can get loud but that's patrons not the bar or hotel's fault

hard to find parking on saturdays

parking is difficult due to the restaurant.

the shower curtain smelled like sour laundry

parking and quiet hotel room pleasant staff

didnt offer wifi or any kind of breakfast either

pet friendly, value for money. quietness. restaurant options nearby.

of a stainless steel screw and i found several other stainless steel screws laying in the hotel parking lot

no laundry

room too close to laundry and lobby...staff noise in the morning

laundry service, fridge, microwave and keurig

there was no guest laundry at all on the property

be nice to have more parking spots available

they need to add soap to the laundry. the hand towel and bath towel both had stains on them!

breakfast was delightful and very neat

breakfast great considering covid

staff at check out was not friendly. bad wifi connection.

breakfast was served in a bag it was what i ordered

the laundry was not working

has been closed for a month elevator out of order laundry room out of order ice machine out of

friendly staff, clean rooms, clean pool, clean laundry room, the room was comfortable, and the shower was hot

no hangars or laundry bag in the hotel room

too many unaccompanied kids in pool area

great location nice laundromat did sons laundry great bed

single issue was the laundry facilities

wifi connection is really poor however

minor: the street to get to it seems more like the parking lot for another business in front of it

didn't have room service for fresh towels/wash cloths and by the time i was back from work, i couldn't stop at

parking is a little tight and elevator is on 1 side of building

gym could stand to be a little bigger

bar tender was friendly and helped us with questions we had

the pool, hot tub, breakfast buffet, staff was very nice!!

to ask if the shuttle would be avail that day to the coliseum

the children s medical center lit up at night, and i like the barbecue area and the inexpensive laundry

breakfast was good

the kitchen in our room made our stay easy and relaxing

clean, pet friendly, staff great and location great. also all the up to date fratures...

tv hard to change channels no ice machine, front desk said there was icemaker in the fridge in kitchenette but

only 1 washer and dryer to do laundry

the new facility and modern furniture .. spacious parking.. laundry service..

the room was clean and the hotel bar was good and reasonable priced.

kids all over hotel running up and down hallways all hours of night

the proximity to the university. the friendly staff were great! gym was nice

the bar was closed and they only had one pool open.

you have to pay extra for wifi

there were desks to prepare documents and excellent wifi

the gym is small but the equipment is top notch

roof top bar and pool never opened, even though it was advertised as open

bed was horrible, beds uncomfortable, didn t have extra pillows because laundry wasn t done and air vent

everything! the staff were very helpful and kind! loved the laundry facilities! that was great!

i wish that they have at least one self service laundry machine.

no pool, no laundry

having two rooms, especially with little kids is very nice. all staff nice and friendly.

room was a good size, clean, comfortable bed, good breakfast, we were able to do our laundry and the price was

staff was great, had laundry facilities

either they never changed the sheets or they have a problem with their laundry facilities

the front desk took us into the laundry room to find them

nice that they offered a gym and laundry

was cold/dark/gloomy; ice machine broken; no microwave; no guest laundry; filthy tv remote of the cheapest

and remember to bring a laundry bag because there was no bag in the closet to put your dirty linens in period

not impeccably cleaned, only one tissue in the bathroom when we entered and slow wifi

a little pricey on the drinks from the bar and the snacks from the shop

pool and jacuzzi area well maintained and kept open good hours

no laundry facilities

parking

breakfast was amazing

ample parking, clean rooms, friendly staff and fridge/ microwave in the room

no dark window coverings. parking lot lights, light up the room all night long.

the spa is amazing, activities immense, and food terrific

the kids also enjoyed the mini golf and wildlife area

my children wanted a night swim and pool was closed

know the casino is not owned by nemacolin

room service somewhat slow and disorganized

super convenient location for food, near the hospital, secluded parking not a lot of traffic and you can't hear

there was construction in the parking lot.

cheap pet friendly place, to break up a long road trip

i like that its a pet friendly hotel that doesnt cost a fortune

parking lot is under construction but that's not their fault

had to go to the laundry room ourselves to get additional towels

decent price and had coin laundry.

i tried to call front desk for wifi password and no one answered for over two hours

the parking lots and areas outside of the rooms are filthy

just about everything. very run down, temporary office, broken down car in the parking lot.

laundry facilities were pretty dirty...

everything looked clean, but our room (426) smelled like a locker room or a laundry bin.

needed sleep. didn t make breakfast cause of needing rest

breakfast

bed and a lot of effort into the breakfast setup

have laundry area

i would like to see handicapped parking spaces closer to the entrance

parking was easy

bathroom tub needs a grab bar closer to the middle of the tub

drinks took awhile to get them an notice bar tender need to look to see how to make mix drinks that was on menu

laundry room smelled bad wouldn t use it

enjoyed the continental breakfast

hard to get out of parking lot with all the traffic almost need a light right there

only thing we didn t care for was the temperature in the pool room

staff was very nice and hotel and room and pool were very clean

of the dryers was broken and i didn't know until i tried using it and then the next time i did my laundry there

free laundry but we didn't need it at the time

also liked the workout and laundry

i also love that laundry was free, and i could get a coffee in the morning

staff was very accommodating and friendly, the availability of a small gym and free laundry room was very useful

no vending machines no on site laundry

i had to run and do laundry

complaint is room #120 noisy due to water running in the laundry room and from the machines running ( hotel

great price, staff, breakfast and has a pool!

fogged broken windows, parking lot light same height as room window, like sleeping with lights

the front desk staff was busy doing laundry and when i arrived and felt bothered that he had to check me in

dirty laundry cart was 1 door down from ours

from the laundry room to the actual room we stayed in, the entire hotel was filthy

great pool, wonderful staff, delicious breakfast and perfect location

only thing was the woman in the morning serving breakfast was not friendly to the guest and acted like she was

great self-serve laundry facility

laundry room, slot machines and interesting decor

only thing i could say is that the laundry room could use a couple of more washers & dryers which would be

neatness, room service, house keeping, hair dryer, hygiene of beds, towels & worst breakfast

nice breakfast. hot coffee.. fresh quick and quite few items to pick from

the pool was cold. it did not seem heated

was very nice we used the pool and gym while there the breakfast was great i will be staying there again for my

she helped me out when i needed a late check out

people seemed to be coming and going, slamming doors, screaming down hallways, kids were running in the hall

batteries to the gym door died

our room was very clean, as was the pool and gym facilities

quite, easy access, great location, friendly staff, well lite parking, excellent breakfast, great coffee

pool

pool, gym, etc. friendly staff, fantastic breakfast.

everything ,,,,outstanding gym

had an event on the weekend and parking by the hotel was limited

the rooftop bar was fun and the price was

staff very accommodating, room very clean, food and bar was great. we will go to hilton again

gorgeous facility. huge lobby, nice pool and gym. wonderful comfortable bed. great value.

swimming pool